Santanna
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Summary of reviewsSantanna offers a tranquil yet conveniently located retreat for those exploring Verbania and its attractions such as Villa Taranto and the ferry docks. Situated between Intra and Pallanza, the hotel's strategic positioning allows guests to easily access surrounding areas by foot while enjoying the peace of its calm environment. Private parking and an onsite restaurant add to the convenience, making it an ideal setting for both restful and accessible stays.
A highlight of Santanna is its in-house restaurant, which garners high praise for exceptional quality and value, offering refined local cuisine at reasonable prices. The daily menu is particularly noted for affordability with delicious dishes including sublime steaks and desserts. Despite being closed on Sundays and Mondays, diners consistently commend the restaurant experience, contributing to the overall positive stay.
Bedrooms are praised for their cleanliness, comfort and practicality. Accommodations are described as spacious, well-furnished and especially suitable for families with some rooms featuring mini-fridges and balconies. While there are occasional comments about some rooms being slightly dated or needing minor repairs, the housekeeping staff’s diligent efforts ensure a very clean and welcoming environment.
The breakfast service at Santanna is generally very well-received. Guests appreciate the extensive buffet, which offers good value for money and includes a variety of hearty options. However, there are minor critiques regarding the freshness and availability of items during busy times. Nonetheless, the serene terrace option and overall quality make it a satisfying experience for most.
Santanna's staff earn high marks for their friendliness and helpfulness. Guests frequently highlight the warm reception and excellent service with particular acknowledgment of individuals like Bruna and Marco. English-speaking staff members enhance communication for international guests, ensuring a welcoming atmosphere throughout the stay.
Family-friendliness is another key aspect of Santanna. Reviewers often commend the spacious family rooms and the hotel's pleasant, accommodating environment. The attentive and amiable staff, along with the hotel's clean and comfortable accommodations, make Santanna a suitable choice for families.
Guests also note the comfort of the beds with many describing them as very comfortable and appreciating the availability of extra blankets and pillows. However, there are minor remarks about the hardness of some beds and configurations involving two single beds pushed together. Overall, the beds contribute positively to the stay.
Lastly, while Santanna maintains high standards of cleanliness and general accessibility, there are some drawbacks such as the absence of an elevator. Despite this, the hotel's layout allows for relatively easy navigation, ensuring a comfortable experience for most guests, including those with limited mobility.
Overall, Santanna impresses with its blend of tranquility, convenient location, exceptional service and comfortable accommodations, making it a highly recommended choice for visitors to Verbania.
Categories
A highlight of Santanna is its in-house restaurant, which garners high praise for exceptional quality and value, offering refined local cuisine at reasonable prices. The daily menu is particularly noted for affordability with delicious dishes including sublime steaks and desserts. Despite being closed on Sundays and Mondays, diners consistently commend the restaurant experience, contributing to the overall positive stay.
Bedrooms are praised for their cleanliness, comfort and practicality. Accommodations are described as spacious, well-furnished and especially suitable for families with some rooms featuring mini-fridges and balconies. While there are occasional comments about some rooms being slightly dated or needing minor repairs, the housekeeping staff’s diligent efforts ensure a very clean and welcoming environment.
The breakfast service at Santanna is generally very well-received. Guests appreciate the extensive buffet, which offers good value for money and includes a variety of hearty options. However, there are minor critiques regarding the freshness and availability of items during busy times. Nonetheless, the serene terrace option and overall quality make it a satisfying experience for most.
Santanna's staff earn high marks for their friendliness and helpfulness. Guests frequently highlight the warm reception and excellent service with particular acknowledgment of individuals like Bruna and Marco. English-speaking staff members enhance communication for international guests, ensuring a welcoming atmosphere throughout the stay.
Family-friendliness is another key aspect of Santanna. Reviewers often commend the spacious family rooms and the hotel's pleasant, accommodating environment. The attentive and amiable staff, along with the hotel's clean and comfortable accommodations, make Santanna a suitable choice for families.
Guests also note the comfort of the beds with many describing them as very comfortable and appreciating the availability of extra blankets and pillows. However, there are minor remarks about the hardness of some beds and configurations involving two single beds pushed together. Overall, the beds contribute positively to the stay.
Lastly, while Santanna maintains high standards of cleanliness and general accessibility, there are some drawbacks such as the absence of an elevator. Despite this, the hotel's layout allows for relatively easy navigation, ensuring a comfortable experience for most guests, including those with limited mobility.
Overall, Santanna impresses with its blend of tranquility, convenient location, exceptional service and comfortable accommodations, making it a highly recommended choice for visitors to Verbania.
Family Friendly Hotel
The hotel offers a comfortable family atmosphere. It is equipped with free private parking, a lift, a restaurant and rooms with balconies.
Dog Friendly Hotel
This hotel is listed as dog-friendly, providing a suitable environment for pet owners.
Business Hotel
This hotel has one meeting room and offers event space. It is equipped to host conferences for up to 60 persons.
Cheap Hotel
Located in Casale Corte Cerro, Santanna offers basic accommodation at an affordable price. The hotel provides essential amenities suitable for budget travelers.
Accessible Hotel
This hotel is listed as an accessible hotel in Verbania and offers a bathroom for disabled guests.
3-Star Hotel
Located between Intra and Pallanza on Lake Maggiore, Hotel Santanna offers well-equipped rooms with satellite TV and air conditioning. The hotel features an excellent restaurant and prides itself on professional service from its friendly staff.
About Santanna
License: 103072-ALB-00008, IT103072A18CWIO8KW
Guest Reviews
Location
The hotel is situated away from the main hustle and bustle, yet close enough to reach the lake and city centers on foot. Many find the location ideal for short walks to neighboring areas and the hotel's setting is considered optimal for a quiet, restful stay. Additionally, guests note the convenience of having private parking and an onsite restaurant, further enhancing the comfort and ease of their visit. The position of Santanna contributes to the overall positive experience, providing a harmonious balance between accessibility and tranquility.
Breakfast
However, there are occasional critiques. Some guests have found the breakfast to be a bit insufficient or lacking when compared to their expectations for a 3-star hotel, noting that the options can feel limited. Freshness is another area for improvement with some items being reheated rather than freshly made. Additionally, early-going guests sometimes encounter an already-depleted buffet, likely due to the presence of large groups.
Nevertheless, the simplified but high-quality offerings and the friendly service make the breakfast at Santanna a generally satisfying aspect of the stay, noted particularly for being great value for money.
Dinner
The quality of the dishes consistently impressed diners with particular mention of sublime steaks and desserts. The overall experience is enhanced by attentive and kind waitstaff, who contribute to the restaurant's excellent service. Although the menu card is somewhat limited, it still manages to please a variety of palates.
One notable drawback is that the restaurant is closed on Sundays and Mondays, which can be inconvenient for visitors. Despite this, guests still recommend grabbing a meal there, emphasizing that the dining experience is a highlight of their stay. Whether for breakfast, lunch or dinner, the restaurant at 'Santanna' offers a delightful culinary experience that truly reflects the essence of Italian dining.
Rooms
Modern and comfortable decor is often noted and there are practical amenities such as mini-fridges and balconies in some rooms. The attentive housekeeping ensures that rooms are kept very clean and freshly-smelling towels are provided daily. Despite the occasional remark about some rooms being dated or slightly dark, the overall consensus is that the rooms are good value for money and align well with their descriptions.
A few minor issues include noise from nearby construction and cars, low ceilings in upper-floor rooms and some needing minor repairs. However, these are outweighed by positive experiences with comments about the simple yet essential comfort provided by the hotel. Overall, Santanna's rooms are described as clean, spacious and accommodating, making it a solid choice for both families and individual travelers.
Beds
However, there were a few remarks about the beds being hard and some guests found the double beds, which were composed of two single beds pushed together, to be uncomfortable. Despite these occasional issues, the general consensus leans towards the beds being a positive aspect of the stay for most guests. The presence of heating in the rooms was also appreciated, adding to the overall comfort.
Cleanliness
Fresh towels are provided daily, adding to the overall sense of excellent maintenance and care. Whether appreciating the clean and welcoming atmosphere or the attention to detail, reviewers often describe the cleanliness as either spotlessly clean or extremely clean.
The recently renovated hotel continues to meet high expectations with clean sheets, towels and premises contributing to guests' satisfaction. This dedication to cleanliness, coupled with friendly staff, creates a comfortable and welcoming environment that leaves a positive impression on all who stay.
Staff
Bruna and Marco, in particular, received special mentions for their outstanding service; Bruna provided excellent advice and Marco was praised for his assistance with restaurant reservations. The dedication and friendliness of the employees create a welcoming atmosphere with several guests noting the positive impact this had on their stay. The reception is well-staffed throughout the day, ensuring guests always have support. Overall, Santanna’s well-trained, accommodating and amiable staff significantly enhance the guest experience.
Family
Accessible
No, Santanna doesn't have any pool.
No, a spa isn't available at Santanna.
Yes, Santanna welcomes dogs.
No, parking facilities aren't available at Santanna.
No, Santanna doesn't have a gym.
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