4-Star HotelThis hotel provides a comfortable stay with amenities suitable for both leisure and business travelers. It is known for its daily buffet breakfast.
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Summary of reviews related to the '4 Star' categoryThe Golden Tulip Kassel Hotel Reiss has garnered mixed reviews regarding its four-star rating, facilities and services. Multiple guests have expressed disappointment, suggesting that the hotel does not live up to its four-star status. Common concerns include the quality of the breakfast, which many reviewers deemed below what would be expected for the price and the star rating. Issues such as room cleanliness, inadequate customer service at reception and minor but notable inconveniences like lukewarm water and malfunctioning TVs were also frequently mentioned.
Despite the hotel having a four-star designation, guests express a palpable sense of dissatisfaction with some questioning how the rating was achieved. The breakfast, often a highlight at similar star-rated establishments, was criticized for being average at best with items such as scrambled eggs coming from a package rather than being freshly prepared. Additionally, the lack of availability for evening dining options further detracted from the experience.
Overall, while there were some acknowledgments of its four-star status, the general consensus leans towards the hotel not fully meeting the expectations set by its rating.
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