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Zdravets SPA Hotel

Velingrad , Nikolay Gyaurov Square (Show on Map)

8.5

Very Good

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1 room2 guests 1 room, 2 guests

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Summary of reviewsZdravets SPA Hotel in Velingrad is highly praised for its central location in the city's main square, offering easy access to shops, restaurants, and cafes while maintaining a peaceful atmosphere. Guests appreciate the convenience of free parking, though it can be challenging to find a spot due to limited spaces.

The hotel excels in cleanliness, with guests frequently noting the spotless condition of rooms, common areas, and the wellness center, which features authentic mineral water pools. The spa facilities receive mostly positive feedback, showcasing a variety of options such as jacuzzis and saunas. While undergoing renovations, the spa still offers impressive amenities, contributing to a relaxing experience.

Guests enjoy the dining experiences, particularly breakfast, with reviews highlighting the quality and variety of the buffet offerings, although some suggest further diversification for longer stays. Similarly, dinner receives commendations for its plentiful and flavorful selections, despite minor critiques regarding menu repetition.

Rooms are described as spacious, clean, and comfortable, with balconies providing scenic views. Families benefit from practical amenities such as rooms with multiple bathrooms, a children's area, and a pet-friendly policy.

The staff at Zdravets SPA Hotel enhance the overall experience with their friendliness and professionalism across departments, fostering a welcoming environment.

Overall, while certain aspects like bedding and communication could be improved to fully meet four-star expectations, Zdravets SPA Hotel remains a favored spot for visitors seeking a serene retreat, accented by its prime location, cleanliness, and diverse amenities.
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Categories

Hotel with Spa

As a dedicated spa hotel, it provides a range of standard spa amenities and services designed for guest wellness and relaxation.

Family Friendly Hotel

This hotel features spacious family rooms and a variety of activities for children. The wellness facilities include kid-friendly spa treatments, and the on-site restaurant offers a children's menu.

Dog Friendly Hotel

This SPA hotel is a popular choice in Velingrad and welcomes pets. It provides a comfortable stay with spa facilities, making it suitable for guests who want to pamper themselves and their dogs.

Romantic Hotel

The hotel provides spa facilities in a historic setting, offering a unique and relaxing experience. The combination of wellness treatments and traditional hospitality enhances the romantic ambiance.

Hotel with Swimming Pool

This hotel is a spa hotel that provides a swimming pool and is known for offering wellness treatments. It is perfect for those looking to unwind and recharge.

Heated Pool Indoor Pool Children's Pool Pool Lap Lanes Outdoor Pool

Business Hotel

Although specific business amenities are not detailed, it is a SPA hotel. Business travelers may find its wellness and relaxation facilities beneficial.

Accessible Hotel

Zdravets SPA Hotel is listed with increased accessibility features and includes an elevator and a raised toilet.

Hotel with Gym

Features a spa and wellness center with a fitness area. It provides a relaxing environment with opportunities for exercise and wellness treatments.

4-Star Hotel

Located in Velingrad, this hotel is notable for its spa facilities and central location. It offers a combination of relaxation and accessibility to local attractions, making it suitable for both leisure and wellness travelers.

Hotel with Outdoor Pool

An outdoor pool is listed as part of the amenities available at this spa hotel.

Hotel with Pool Lap Lanes

Specializes in spa treatments and provides swimming facilities for health and relaxation. Located in Velingrad, offering a tranquil environment.

Hotel with Indoor Pool

The hotel is a wellness and spa destination that includes an indoor pool. It is known for providing a relaxing and rejuvenating experience.

Hotel with Heated Pool

This hotel provides a heated pool, an indoor pool, a children's pool, a seasonal outdoor pool, and a hot tub. Guests consistently praise the excellent quality of the mineral water used in the pools, enhancing the overall spa experience.

Hotel with Parking

Hotel with Children's Pool

Room Types

Economy Twin Room Air-conditioned room with cable TV and a bathroom with a shower or a tub.

Small Single Room With a cable TV. Air conditioning, free WiFi, a flat-screen TV with cable channels. Private bathroom with a shower, free toiletries and a hairdryer.

Deluxe Double Room (2 Adults) Larger room with elegant seating facilities. Air conditioning, free WiFi, a flat-screen TV with cable channels. Private bathroom with a shower, free toiletries and a hairdryer. This room type does not have a terrace.

Superior Double Room with Balcony Very spacious, with a balcony. Air conditioning, free WiFi, a flat-screen TV with cable channels. Private bathroom with a shower, free toiletries and a hairdryer.

Standard Apartment Featuring a private entrance, this air-conditioned apartment consists of 2 bedrooms and 1 bathroom with a bath and a shower. The apartment features carpeted floors, a seating area with a flat-screen TV with cable channels, soundproof walls, a minibar, as well as a wardrobe. The unit offers 2 beds.

About Zdravets SPA Hotel

License: В4-ВБХ-74М-Б1

Guest Reviews

8.5

Very Good

Location

Zdravets SPA Hotel boasts an outstanding location right in the heart of Velingrad, frequently praised for its centrality and convenience. Nestled in the main square and pedestrian zone, it provides easy access to shops, restaurants, and cafes, making it an ideal choice for both short stays and business trips. Despite its prime central location, the hotel maintains a quiet and serene atmosphere, offering guests a peaceful retreat amid the bustling city center. Many reviews highlight the excellent and superb location, noting its beauty and accessibility, with some guests having returned several times due to its advantageous positioning. Additional amenities such as free parking and the welcoming nature of the staff contribute to the hotel's appeal, making it a favored spot for visitors to the city.

Breakfast

The breakfast experience at Zdravets SPA Hotel leaves a generally favorable impression among guests, with plenty of praise for the quality and variety of the offerings. Many reviews highlight an abundant and diverse buffet, filled with delicious and plentiful food that satisfies guests. The coffees and breakfasts are regularly complimented for their taste, providing a great start to the day. Despite some minor shortcomings, such as less fresh pastries or missing items like juices and fruit, the breakfast serves as a refreshing and enjoyable experience.

However, a few reviews mention the monotonous nature of the breakfast over extended stays, suggesting more variation could enhance the experience further. Some guests noted areas for improvement, such as higher-quality ingredients for certain items and the inclusion of more diverse options like jams or pancakes.

Overall, while the breakfast may not meet the expectations for a full 4-star dining experience every day, it provides more than adequate sustenance and satisfaction, allowing visitors to enjoy the culinary offerings at the hotel.

Dinner

Zdravets SPA Hotel offers a dining experience that frequently receives positive remarks from its guests. The food is often described as plentiful and delicious, with many reviews praising the variety and freshness available, particularly highlighting the consistently fresh salads offered at the buffet. Several guests find the meals to be well-prepared and flavorful, contributing positively to their stay.

The hotel does encounter some mixed feedback regarding its dinner offerings. While numerous guests commend the taste and diversity of the meals, noting occasional pleasant surprises in the dinner selection, others suggest that there is room for improvement. Criticisms are largely centered around the monotony of the menu, the limited food options, particularly in desserts, and instances where trays ran empty too quickly. Despite these downsides, the overall satisfaction with the dinner suggests that, for many, the dining options contribute to an enjoyable experience.

In summary, Zdravets SPA Hotel's guests generally enjoy good food with notable variety and flavor, though enhancements in menu diversification and maintaining consistent food availability could further elevate the dining experience.

Rooms

Zdravets SPA Hotel offers guests a welcoming and comfortable stay, with rooms frequently described as clean, spacious, and cozy. Many guests appreciated the large, well-maintained accommodations that contributed to a relaxing atmosphere. The functional layout of the rooms meets various needs, often providing ample space and, in some cases, the convenience of two bathrooms. The warmth of the rooms, combined with their cleanliness, makes for a pleasant environment. Guests also enjoyed rooms featuring balconies with wonderful views, adding a touch of scenic charm to their stay. However, while some guests mentioned that certain furnishings appear worn or that the overall condition of the rooms could be improved, the general satisfaction with room size, cleanliness, and comfort highlights a solid accommodation option in the heart of Velingrad.

Beds

Nestled in the serene landscape, Zdravets SPA Hotel has garnered a variety of opinions regarding its bedding amenities. Guests generally highlight the comfort of the beds, finding them spacious, comfortable, and well-suited for a relaxing night's rest. However, there are frequent mentions of improvement needed in the quality of both mattresses and pillows, with several guests pointing out discomfort, sagging, and an occasional unpleasant smell. While the bedding itself is typically described as big and accommodating, some guests feel the linens and towels could be updated for a fresher experience. Despite these mixed reviews, the hotel's beds are often recognized positively, offering a promising aspect of comfort in an otherwise sometimes inconsistent experience.

Cleanliness

Zdravets SPA Hotel in Velingrad consistently receives high marks for its cleanliness across various areas of the property. Guests frequently praise the hotel for being very clean and well-maintained, from the rooms to the common areas and restaurant. The hotel’s restaurant not only delights with its high standard of cleanliness but is also complemented by polite staff. The wellness area and pools are noted for their true mineral water, ensuring an authentic spa experience, with the warm and clean water being frequently mentioned. Families with small children will appreciate the hotel's clean environment, which provides a welcoming atmosphere. Guests also commend the rooms and hallways for their cleanliness, coziness, and warmth, adding to an enjoyable and relaxed stay. Overall, Zdravets SPA Hotel is depicted as a comfortable retreat where the high level of cleanliness enhances the visitor experience. However, it’s important to note that there may be isolated issues with pool and spa area cleanliness, suggesting room for improvements in certain aspects.

Staff

Zdravets SPA Hotel receives considerable praise for its staff across various departments, including reception, housekeeping, parking, and the restaurant. Guests consistently note that the staff are courteous, friendly, and responsive, contributing to an overall pleasant experience. The reception and cleaning personnel are described as courteous, while the restaurant staff are recognized for being attentive and providing fast service. The hotel demonstrates a high standard of service, with staff that is both cheerful and welcoming, exhibiting a helpful and accommodating attitude. While there are minor criticisms, particularly regarding select unwelcoming restaurant staff, the majority of reviews reflect positively on the kindness and professionalism of the team, enhancing the comfort and enjoyment of guests during their stay.

Spa

Zdravets SPA Hotel has received mixed but mostly positive feedback regarding its spa facilities. Guests have highlighted the spa center as a warm and inviting space with a selection of impressive amenities, including an indoor and outdoor pool filled with clean mineral hot water, jacuzzis, and a variety of saunas like the hammam, Russian, and Finnish saunas. The spa's massage department shines with superb offerings, adding to the appeal of the overall experience. Visitors appreciate the peaceful ambiance, particularly in the early morning hours, and the high standard of spa services, although some suggest a need for more regular maintenance due to occasional overcrowding and a somewhat stuffy environment. While the hotel is undergoing major renovations, which may affect the coziness of the spa area, guests still commend its excellent program and spa facilities, noting its value for the price. Cleanliness and service are consistently praised, while the spa's rich offerings and upscale feel make it a worthwhile destination for relaxation, despite areas needing improvement.

Pool

The Zdravets SPA Hotel is a true gem for those seeking relaxation and aquatic pleasures. The hotel boasts sizeable indoor and outdoor pools with thermal water that many guests find excellent for swimming. The warm and clean pools are a highlight, earning praise for their pleasant water temperatures. Visitors enjoy not only the large swimming pool but also the enticing jacuzzis, which add an extra touch of relaxation.

Families will appreciate the children's pool, although some mention that the water can be a bit too warm for the little ones. The outdoor pool, described as quite charming and suitable for children, remains a favored spot, despite occasional mentions of neglect and required tile repairs.

Indoors, the thermal pool stands out as a wonderful option for swimming enthusiasts, offering high-quality facilities that SPA lovers will undoubtedly appreciate. The convenience of complimentary bathrobes adds to the overall experience at the hotel. With clean, well-maintained pools and delightful thermal waters, the Zdravets SPA Hotel presents a serene escape for those looking to unwind and enjoy water-based leisure activities.

Parking

Zdravets SPA Hotel offers the convenience of free parking, which is appreciated by many visitors given its central location. However, the parking lot is notably small and often full, presenting a challenge for guests trying to secure a spot. Despite its accessibility, the limited number of spaces can make it uncertain whether parking will be available at any given time. While some guests have had positive interactions with helpful parking staff, others have noted room for improvement in attitude. Overall, the parking situation at the hotel is functional but can be unpredictable due to its size constraints.

Family

Zdravets SPA Hotel offers a welcoming experience for families, particularly those with children. The hotel is praised for its kid-friendly and pet-friendly environment, boasting various facilities such as a children's area that caters to both younger and older kids. The availability of rooms with multiple toilets and bathrooms is noted as a practical feature for families. A children's corner serves as an exceptional asset, enhancing the overall family experience.

The hotel provides a serene setting ideal for a family vacation, with peaceful surroundings despite high occupancy levels. Guests appreciate the attentive and friendly staff, particularly their willingness to assist with family needs and make accommodations even when the hotel is fully booked. Enhanced by the beautiful natural setting suited for family walks, Zdravets SPA Hotel stands out as a preferable choice for those seeking a calm and enjoyable family stay. However, some concerns were raised about the condition of the swimming pool, indicating potential areas for improvement. Despite this, the hotel generally exceeds expectations and is highly recommended for a family-oriented holiday.

4 Star

Zdravets SPA Hotel offers a mix of experiences for its guests, with some areas needing attention to fully align with its four-star rating. While there are instances where the service and facilities meet expectations, the overall impression is that certain aspects such as communication and food quality could be improved to match the standards expected of a four-star establishment. Additionally, a renovation might be beneficial to enhance the overall guest experience and restore the hotel to its full potential. Despite these points, the hotel manages to maintain consistency with typical four-star offerings in some respects.

Outdoor Pool

The outdoor pool at Zdravets SPA Hotel is generally well-received, offering a pleasant experience for many guests. It is particularly noted for its clean condition, making it an appealing choice for families with children. The pool is medium-sized and has been described as having very warm water, which contributes to its overall charm. Some guests lauded the pool's availability in winter, with the water remaining warm enough to enjoy swimming even during colder months. However, there have been instances where the pool was not operational, which might cause inconvenience. Despite occasional issues, the outdoor pool is regarded as a delightful and magical feature of the hotel.

Dog Friendly

Zdravets SPA Hotel stands out as a pet-friendly destination, welcoming guests traveling with pets. It is one of the few hotels that allow pets, creating a warm and inclusive atmosphere for four-legged companions. The hotel does not charge extra fees for bringing a dog, highlighting its commitment to accommodating pet owners. Although pets cannot join guests in the restaurant, the hotel's overall policy and attitude towards pets are appreciated, enabling a seamless stay for those traveling with their dogs. The accommodation experience with pets at Zdravets SPA Hotel is generally positive, making it a favorable choice for pet owners.

Yes, Zdravets SPA Hotel has pool(s) that belong to one or more of the following categories: Heated Pool, Indoor Pool, Children's Pool, Pool Lap Lanes, Outdoor Pool.

Yes, a spa is available at Zdravets SPA Hotel.

Yes, Zdravets SPA Hotel welcomes dogs.

Yes, parking facilities are available at Zdravets SPA Hotel.

Yes, Zdravets SPA Hotel has a gym.

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