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Summary of reviewsHotel Akvaya is well-regarded for its location, which is conveniently situated close to the city center of Veliko Tarnovo and key points of interest such as shops and supermarkets like Lidl. Guests consistently praise its central yet quiet setting, making it an excellent base for exploring the city with easy access to transport options.
The hotel offers spacious and comfortable rooms, often highlighted for their large balconies and well-equipped interiors. The cleanliness of the rooms and bathrooms is generally well-maintained with regular daily cleaning services contributing to a tidy environment. However, there are occasional reports of maintenance issues, such as outdated furniture and small cleanliness oversights.
One of the standout features of Hotel Akvaya is its staff. The personnel are frequently described as friendly, kind and very helpful, contributing significantly to the overall pleasant experience. Guests appreciate the responsive and polite hospitality provided by the team, ensuring a welcoming atmosphere.
Parking amenities are appreciated by guests with secure underground parking available. Although the parking area is somewhat small and narrow, it is generally seen as a reliable and convenient option, facilitated by the use of an elevator.
While the beds receive mixed reviews, many guests find them comfortable and conducive to a good night's rest. Still, some mentions of squeaky or old mattresses indicate that the quality of the bedding might vary.
Despite the absence of breakfast service being a point of disappointment for some guests, the overall favorable location, spacious rooms, high standards of cleanliness, exceptional staff and parking convenience make Hotel Akvaya a commendable choice for visitors to Veliko Tarnovo. Show more
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Categories
Business Hotel
Hotel Akvaya offers comfortable accommodation and is equipped with necessary amenities. It is a suitable option for business travelers looking for a convenient stay.
Hotel with Parking
This hotel provides parking on site for its guests.
Cheap Hotel
This hotel provides affordable accommodation with essential amenities. It is a practical choice for budget-conscious travelers seeking a comfortable stay.
3-Star Hotel
Hotel Akvaya offers affordable accommodations and a convenient location. It is a practical choice for budget-conscious travelers visiting Veliko Tarnovo.
Hotel for Honeymoon
Family Friendly Hotel
Hotel with Gym
Room Types
Double or Twin RoomAir-conditioned room with cable TV, a mini bar and a private bathroom.
Junior Suite1 room with seating corner.
Suite Vip with TerraceThis suite comes either with a 4-seat hot tub and a four-poster bed, or with a king-size round bed, a seating area with a sofa and a glass bathroom including a spa bath and a shower.
Please note that extra beds are not available in this room type.
Triple RoomAir-conditioned room with 3 single beds, cable TV, free Wi-Fi, a minibar and a private bathroom. The room overlooks the main street.
Please note that extra beds are not available in this room type.
About Hotel Akvaya
License: ВЗ-ИКА-337-1А
Guest Reviews
8.2
Very Good
Location
Hotel Akvaya boasts a highly regarded location, often praised for its proximity to the city center of Veliko Tarnovo. Many reviews highlight its convenience, making it easy to access key points of interest, shops, supermarkets like Lidl and various establishments. Guests frequently mention the hotel’s central yet quiet setting, allowing for a peaceful stay within a bustling area. The hotel is situated within a reasonable walking distance to the heart of Veliko Tarnovo, ranging from 10-30 minutes, making it an excellent base for exploring the city.
Additionally, the location is favorable for guests arriving by bus with the station nearby. While it is slightly farther from the old town, it compensates with its closeness to markets, supermarkets and transport options leading to historical sites. This well-balanced position between the tourist center and the rest of the city adds to the hotel’s appeal. Overall, Hotel Akvaya's location is consistently commended, offering great value for money and making it a prime choice for both short stays and extended visits.
Breakfast
Hotel Akvaya receives mixed feedback from its guests, particularly regarding the breakfast situation. Many visitors expressed disappointment over the lack of breakfast service, noting that despite their reservations indicating inclusive breakfast, none was provided. Several reviewers felt that breakfast service would enhance the overall experience, suggesting that it could be served on the terrace, making for a pleasant start to the day. The absence of a bar also detracts from the hotel's convenience. While there are issues with the general maintenance of the rooms, improving the breakfast service could significantly uplift guest satisfaction.
Rooms
Hotel Akvaya offers guests substantial and comfortable rooms, frequently praised for their size and space. Many guests appreciated the spaciousness with several noting large balconies that enhance their stay. Rooms are often described as clean and warm with some guests highlighting the well-equipped nature and cozy interiors.
However, there are instances where maintenance falls short. Some rooms reportedly come with outdated furniture and can have a cigarette smoke odor. Cleanliness issues were noted by a few guests, mentioning dust, open cans in the mini bar and even ants. Bathrooms received mixed reviews with complaints about shower arrangements and some being described as disastrous.
In terms of location, the hotel offers secure parking and close proximity to the city center, which many guests found convenient. Despite some inconsistencies, guests looking for a short stay find the spaciousness and comfort adequate for resting and washing up. For those who manage expectations, the positives, such as large, comfortable rooms with good views and balconies, make Hotel Akvaya a viable option.
Beds
Hotel Akvaya receives mixed reviews regarding its beds. Many guests appreciate the comfortable beds and mattresses, contributing to a restful stay. Phrases like comfortable bed, comfortable mattresses and good mattress indicate that a significant number of visitors found the sleeping arrangements satisfactory. However, some guests have reported issues with the beds, such as squeakiness and deteriorating frames. There are also mentions of old and uncomfortable mattresses, suggesting that not all the bedding in the hotel meets the same standard. While the beds are generally praised for their comfort, it might be advisable to check the mattress quality upon arrival.
Cleanliness
Hotel Akvaya generally receives positive remarks for its cleanliness with many guests noting the rooms and bathrooms as very clean and well-maintained. Several reviews highlight the hotel's good overall cleanliness, including spotless common areas and daily cleaning services. The rooms are often described as warm, clean and spacious, maintaining a modern and tidy appearance.
However, some guests have pointed out issues such as dusty terraces, spider webs and instances of mold around bathtubs. There's mention of some neglected areas, such as curtains that have not been washed for years and stained furniture. A few reviews also mention finding ants and dusty surfaces, particularly in common rooms.
Despite these issues, many guests still find the cleanliness to be satisfactory with no major complaints overall.
Staff
The reviews of 'Hotel Akvaya' highlight the exceptional quality of the staff, painting a picture of a team dedicated to providing superior service. Guests frequently describe the staff as very friendly, kind and welcoming. Numerous guests have pointed out the helpful nature of the personnel, mentioning their willingness to assist and respond to needs promptly. The positive attitude of the staff, often described as polite, smiling and responsive, contributes significantly to the overall pleasant experience at the hotel. Words like friendly, kind and helpful appear repeatedly, underscoring a consistent standard of hospitality. Encounters with the staff, including those managing the underground parking, are uniformly praised for their courteous and supportive demeanor, ensuring that every guest feels welcome and valued.
Parking
Hotel Akvaya offers guests the convenience of underground parking, providing a secure and sheltered space for their vehicles. Visitors appreciate the availability of this amenity, noting that they often found a spot upon arrival. The hotel accommodates early arrivals with immediate parking arrangements, which is a substantial plus for those arriving ahead of check-in time. However, potential guests should be aware that the parking area is not very large and may be considered narrow by some. Access to the parking is facilitated by an elevator, which, while convenient for direct transportation to rooms, is frequently described as quite narrow. Despite these minor constraints, the overall impression of the parking facilities at Hotel Akvaya remains favorable, making it a dependable option for those planning to drive.
No, Hotel Akvaya doesn't have any pool.
No, a spa isn't available at Hotel Akvaya.
No, Hotel Akvaya doesn't allow dogs.
Yes, parking facilities are available at Hotel Akvaya.