Best Western Hotel Esplanade
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Summary of reviewsBest Western Hotel Esplanade is highly favored for its central location in Västerås, offering convenient access to city attractions, restaurants and the train station while maintaining a quiet and peaceful atmosphere. The hotel's affordability, cleanliness and spacious, well-maintained rooms contribute to a comfortable stay, making it an ideal choice for leisure and business travelers alike.
Guests often commend the exceptional breakfast offered at the sister hotel, Plaza, despite the additional cost and the short walk required. The spacious rooms are noted for their cleanliness and practicality, featuring comfortable beds, clean linens and useful amenities like refrigerators and ironing boards with some rooms even equipped with kitchenettes suitable for longer stays.
Although there are some concerns about room temperature, ventilation and outdated furnishings, the hotel's positive aspects, including the helpful and friendly staff, outweigh these issues. The staff, particularly receptionists like Daniel and Emil, receive high praise for their friendly and efficient service, though there are occasional mentions of limited on-site personnel.
The free wifi is generally reliable, contributing to the convenience of the stay, though there are minor issues with QR codes and signal strength. Parking is available but can be expensive and sometimes challenging to navigate. The hotel is also well-regarded for being family-friendly, offering spacious family rooms and a peaceful environment suitable for children.
In summary, Best Western Hotel Esplanade offers a central, budget-friendly accommodation with a good balance of cost and quality, providing a comfortable and convenient base for visitors to Västerås. Despite some areas needing improvement, the overall experience is positive, especially considering the hotel's three-star rating.
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Guests often commend the exceptional breakfast offered at the sister hotel, Plaza, despite the additional cost and the short walk required. The spacious rooms are noted for their cleanliness and practicality, featuring comfortable beds, clean linens and useful amenities like refrigerators and ironing boards with some rooms even equipped with kitchenettes suitable for longer stays.
Although there are some concerns about room temperature, ventilation and outdated furnishings, the hotel's positive aspects, including the helpful and friendly staff, outweigh these issues. The staff, particularly receptionists like Daniel and Emil, receive high praise for their friendly and efficient service, though there are occasional mentions of limited on-site personnel.
The free wifi is generally reliable, contributing to the convenience of the stay, though there are minor issues with QR codes and signal strength. Parking is available but can be expensive and sometimes challenging to navigate. The hotel is also well-regarded for being family-friendly, offering spacious family rooms and a peaceful environment suitable for children.
In summary, Best Western Hotel Esplanade offers a central, budget-friendly accommodation with a good balance of cost and quality, providing a comfortable and convenient base for visitors to Västerås. Despite some areas needing improvement, the overall experience is positive, especially considering the hotel's three-star rating.
Dog Friendly Hotel
This hotel is pet-friendly. It provides a comfortable stay for guests traveling with their pets.
Hotel with Parking
Best Western Hotel Esplanade provides a paid heated garage with 18 parking spaces, including 8 equipped with electric vehicle charging stations. Additionally, three outdoor parking spaces are available.
3-Star Hotel
This hotel offers free Wi-Fi. It provides a sauna. All rooms have flat-screen TVs with satellite channels.
Hotel near Golf Courses
Hotel Taking Steps Towards Sustainability
Family Friendly Hotel
Hotel near Nightlife Spots
Guest Reviews
Best Western Hotel Esplanade stands out for its extraordinary location. Situated in the heart of Västerås, it provides easy access to numerous city attractions and amenities. The hotel is conveniently close to the train station, making arrivals and departures seamless even in poor weather. Guests appreciate the quiet and peaceful surroundings despite the central setting.
The proximity to restaurants, shops and key city activities makes it an ideal base for both leisure and purpose-driven visits, including day trips. The location is perfect for exploring the city's vibrant dining scene and entertainment options. Nearby parking options further enhance its accessibility.
Affordably priced, the hotel offers a good balance of cost and quality. Guests commend its cleanliness, spacious rooms and the overall value for the price. The atmosphere is cozy and well-maintained, ensuring a comfortable stay. In summary, the Best Western Hotel Esplanade is highly favored for its central, quiet and convenient location, making it a prime choice for visitors to Västerås.
Best Western Hotel Esplanade offers a noteworthy breakfast experience, albeit at their sister hotel, Plaza, located a short walk away. The breakfast at Plaza is highlighted as a positive aspect by many guests, frequently described as very good, exceeding expectations and often noted for its extensive and well-stocked buffet. Despite the logistical inconvenience of having to walk to another location, the quality and variety of the breakfast seem to compensate, making it a cozy and enjoyable way to start the day.
However, it's important to note that breakfast is not included in the room price and this comes as an unwelcome surprise to some guests who feel that this should have been made clearer during booking. Several reviews mention the additional cost, describing it as expensive but acknowledging the affordability relative to the quality provided. Guests appreciate the variety of soy products available, catering to different dietary needs and the option to use a common area with microwave, cutlery and plates for those who prefer to prepare their own meals.
This setup is particularly suitable for pet owners, as it allows a pleasant walk in the morning combined with an excellent breakfast option. Overall, while there are logistical challenges regarding the location and additional cost of breakfast, the quality and variety offered make it a standout feature for guests at Best Western Hotel Esplanade.
'The Best Western Hotel Esplanade' offers a range of rooms that provide both positive and negative aspects for potential guests. Many reviews highlight the cleanliness and spaciousness of the rooms with several guests noting that the rooms are cozy, airy and well-maintained. The hotel is also appreciated for its central, quiet and convenient location, which adds to its appeal for travelers seeking affordability.
Comfort is a recurring theme, as guests mention comfortable beds, clean linens and practical amenities like refrigerators and ironing boards in the rooms. Some rooms even come with a kitchenette, making them suitable for longer stays. The hotel’s common areas are also praised for their generous space and utility.
However, several guests have reported significant issues, primarily related to room temperature and ventilation. Many reviews indicate that the rooms can become uncomfortably hot with insufficient ventilation and lack of air conditioning making it difficult to cool down. Small windows and inadequate fans were often cited as insufficient for providing relief from the heat.
Additionally, some rooms were noted to be outdated with old furnishings and bathrooms in need of modernization. Issues like silverfish in the bathroom, the presence of mold and occasional unpleasant smells were also mentioned, detracting from the overall experience.
The hotel does not provide daily room cleaning, which might be a concern for some guests expecting regular housekeeping services. Maintenance issues such as faulty hairdryers and inconsistencies in room setup were also minor drawbacks. Despite these issues, the hotel remains a budget-friendly option in a prime location with a generally satisfactory level of comfort and cleanliness for the price.
Best Western Hotel Esplanade offers a varied experience when it comes to bed comfort. Most guests find the beds to be comfortable and even extremely comfortable, highlighting the quality of sleep they provide. The positive feedback extends to clean and fresh bedding, comfortable pillows and the general satisfaction with room spaciousness, which enhances the overall comfort.
However, there are some consistent remarks about the size of the double beds being too narrow for two people, often described as small or very narrow. Some guests mentioned that the double beds are not what they expected - usually two single beds pushed together, which can be less ideal for couples. Additionally, there are occasional complaints about beds being too hard or too soft with a few mentioning creaky or sloping mattresses. Sofa beds did not fare as well, generally being labeled uncomfortable.
In summary, the beds at Sure Hotel are frequently praised for their comfort, but there are clear issues related to bed size and firmness that may not suit everyone, particularly for couples looking for more space.
At Best Western Hotel Esplanade, the experience of cleanliness is quite varied among guests. Many reviews highlight positive aspects, noting that the rooms are often described as clean, fresh and well-maintained. Visitors appreciate the clean and comfortable beds, spacious and tidy rooms and the impressive cleanliness of both rooms and bathrooms. The dining area also received compliments for its clean and inviting atmosphere. Several guests mentioned that the hotel in general appears very clean, fresh and pleasant with some particularly praising the perfect and thorough job by the housekeeping staff.
However, there are some notable inconsistencies. A number of reviews mentioned issues such as dirty towels, old furniture and an overall run-down appearance, especially with worn wooden floors. There are also reports of specific cleanliness lapses like silverfish in the bathroom, unpleasant odors and dirty parking areas. Some guests encountered problems with the room cleaning schedule, noting that rooms were not cleaned daily and there were occasional oversights like dirty cutlery or glasses.
In conclusion, while many guests find the hotel clean and well-maintained, there are some areas that require attention to ensure a consistently positive experience. Renovations and more diligent daily cleaning could help address the concerns raised by some visitors.
The guest reviews of Best Western Hotel Esplanade highlight a predominantly positive experience with the hotel staff. Guests have frequently noted the friendliness, helpfulness and pleasant nature of the receptionists and other staff members. Particular mentions include the efficient and friendly service provided during check-in, despite some challenges with a malfunctioning system.
Numerous reviews emphasize the excellent customer service observed, especially noting the helpfulness of staff members Daniel and Emil, as well as the always kind and supportive receptionists. A pleasant surprise for many guests was the friendly attitude and cheery disposition of the hotel personnel, including cleaning staff.
However, some reviews point out occasional issues with the availability of staff on-site. The hotel sometimes operated without personnel present, leading to frustrations among guests who required assistance. There were also mentions of difficulties in finding information and poor service from absent concierge staff. One recurring theme was the inconvenience caused by having to check in at a sister hotel, which sometimes resulted in confusion and dissatisfaction.
Overall, while the majority of the staff interactions were positive and memorable, ensuring personnel are consistently available on-site would enhance the overall guest experience.
The wifi experience at Best Western Hotel Esplanade is generally positive. Guests frequently highlight the free and stable wifi with phrases such as "Good wifi," "Good internet," and "Wi-Fi worked fine" indicating satisfaction. However, there are a few areas for improvement. Some guests encountered issues with QR codes or received wifi codes that did not work in their rooms. Additionally, there were comments about weak signals and a lack of information provided about the wifi. Despite these issues, the overall feedback suggests that most guests found the wifi to be functional and beneficial during their stay.
Parking at 'Best Western Hotel Esplanade' presents a mixed experience for guests. The hotel boasts a variety of parking options including an underground garage and numerous spots just outside the premises, making it easy for some guests to park. However, it's important to note that parking comes with an additional fee and can be quite expensive, especially in the nearby garage. Some guests found the parking arrangements confusing with vague instructions and the parking areas shared with nearby businesses adding to the complexity. Despite this, the availability of ample parking space and the possibility of both private and street parking offer convenience. However, locating a parking spot can sometimes be challenging and the garage, though available, may be crowded and not very accessible. For those unfamiliar with the town, clearer information during booking could significantly improve the experience. Overall, while parking is available, the associated costs and occasional difficulty in finding a spot can be a drawback.
Best Western Hotel Esplanade appears to be a family-friendly destination catering well to those traveling with children. Guests often highlight the spacious family rooms, which offer enough space even for families with larger numbers or a big dog. The rooms come with amenities such as a kitchenette, making it convenient for families to cook their own meals and the large bathtubs are a hit with children.
The hotel's peaceful atmosphere with little noise and no wild partying, ensures a restful stay, while its proximity to the city center and the train station makes it easily accessible without being caught in the hustle and bustle of urban life. Guests also appreciate the relaxed dining room suitable for family meals and the general comfort and suitability of the hotel for a family trip. Despite a minor inconvenience of longer walks for some families, the overall setting is conducive to a great weekend with children, even alongside the presence of several youth sports teams.
Ultimately, it’s praised as a comfortable, quiet and conveniently located option for family stays, providing a pleasant environment for both parents and children.
Best Western Hotel Esplanade offers a central and affordable accommodation option perfect for business trips and travelers seeking good value for their money. Known for its simple, clean and functional rooms, this three-star hotel maintains a reasonable standard for its rating. The hotel's convenient location places guests close to city activities, restaurants and other attractions, making it an ideal base for exploring the area.
Despite some mentions of the heat in the rooms and lack of air conditioning, many guests appreciate the clean and peaceful environment. The hotel provides all the basic amenities, aligning well with its classification and offers covered parking for those traveling by car. The overall affordability and good quality for the price make it a cost-effective choice for visitors.
While it may not offer luxurious facilities, Best Western Hotel Esplanade delivers on its promise of straightforward, budget-friendly accommodation with a focus on convenience and cleanliness.
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Location
The proximity to restaurants, shops and key city activities makes it an ideal base for both leisure and purpose-driven visits, including day trips. The location is perfect for exploring the city's vibrant dining scene and entertainment options. Nearby parking options further enhance its accessibility.
Affordably priced, the hotel offers a good balance of cost and quality. Guests commend its cleanliness, spacious rooms and the overall value for the price. The atmosphere is cozy and well-maintained, ensuring a comfortable stay. In summary, the Best Western Hotel Esplanade is highly favored for its central, quiet and convenient location, making it a prime choice for visitors to Västerås.
Breakfast
However, it's important to note that breakfast is not included in the room price and this comes as an unwelcome surprise to some guests who feel that this should have been made clearer during booking. Several reviews mention the additional cost, describing it as expensive but acknowledging the affordability relative to the quality provided. Guests appreciate the variety of soy products available, catering to different dietary needs and the option to use a common area with microwave, cutlery and plates for those who prefer to prepare their own meals.
This setup is particularly suitable for pet owners, as it allows a pleasant walk in the morning combined with an excellent breakfast option. Overall, while there are logistical challenges regarding the location and additional cost of breakfast, the quality and variety offered make it a standout feature for guests at Best Western Hotel Esplanade.
Rooms
Comfort is a recurring theme, as guests mention comfortable beds, clean linens and practical amenities like refrigerators and ironing boards in the rooms. Some rooms even come with a kitchenette, making them suitable for longer stays. The hotel’s common areas are also praised for their generous space and utility.
However, several guests have reported significant issues, primarily related to room temperature and ventilation. Many reviews indicate that the rooms can become uncomfortably hot with insufficient ventilation and lack of air conditioning making it difficult to cool down. Small windows and inadequate fans were often cited as insufficient for providing relief from the heat.
Additionally, some rooms were noted to be outdated with old furnishings and bathrooms in need of modernization. Issues like silverfish in the bathroom, the presence of mold and occasional unpleasant smells were also mentioned, detracting from the overall experience.
The hotel does not provide daily room cleaning, which might be a concern for some guests expecting regular housekeeping services. Maintenance issues such as faulty hairdryers and inconsistencies in room setup were also minor drawbacks. Despite these issues, the hotel remains a budget-friendly option in a prime location with a generally satisfactory level of comfort and cleanliness for the price.
Beds
However, there are some consistent remarks about the size of the double beds being too narrow for two people, often described as small or very narrow. Some guests mentioned that the double beds are not what they expected - usually two single beds pushed together, which can be less ideal for couples. Additionally, there are occasional complaints about beds being too hard or too soft with a few mentioning creaky or sloping mattresses. Sofa beds did not fare as well, generally being labeled uncomfortable.
In summary, the beds at Sure Hotel are frequently praised for their comfort, but there are clear issues related to bed size and firmness that may not suit everyone, particularly for couples looking for more space.
Cleanliness
However, there are some notable inconsistencies. A number of reviews mentioned issues such as dirty towels, old furniture and an overall run-down appearance, especially with worn wooden floors. There are also reports of specific cleanliness lapses like silverfish in the bathroom, unpleasant odors and dirty parking areas. Some guests encountered problems with the room cleaning schedule, noting that rooms were not cleaned daily and there were occasional oversights like dirty cutlery or glasses.
In conclusion, while many guests find the hotel clean and well-maintained, there are some areas that require attention to ensure a consistently positive experience. Renovations and more diligent daily cleaning could help address the concerns raised by some visitors.
Staff
Numerous reviews emphasize the excellent customer service observed, especially noting the helpfulness of staff members Daniel and Emil, as well as the always kind and supportive receptionists. A pleasant surprise for many guests was the friendly attitude and cheery disposition of the hotel personnel, including cleaning staff.
However, some reviews point out occasional issues with the availability of staff on-site. The hotel sometimes operated without personnel present, leading to frustrations among guests who required assistance. There were also mentions of difficulties in finding information and poor service from absent concierge staff. One recurring theme was the inconvenience caused by having to check in at a sister hotel, which sometimes resulted in confusion and dissatisfaction.
Overall, while the majority of the staff interactions were positive and memorable, ensuring personnel are consistently available on-site would enhance the overall guest experience.
Wi-Fi
Parking
Family
The hotel's peaceful atmosphere with little noise and no wild partying, ensures a restful stay, while its proximity to the city center and the train station makes it easily accessible without being caught in the hustle and bustle of urban life. Guests also appreciate the relaxed dining room suitable for family meals and the general comfort and suitability of the hotel for a family trip. Despite a minor inconvenience of longer walks for some families, the overall setting is conducive to a great weekend with children, even alongside the presence of several youth sports teams.
Ultimately, it’s praised as a comfortable, quiet and conveniently located option for family stays, providing a pleasant environment for both parents and children.
3 Star
Despite some mentions of the heat in the rooms and lack of air conditioning, many guests appreciate the clean and peaceful environment. The hotel provides all the basic amenities, aligning well with its classification and offers covered parking for those traveling by car. The overall affordability and good quality for the price make it a cost-effective choice for visitors.
While it may not offer luxurious facilities, Best Western Hotel Esplanade delivers on its promise of straightforward, budget-friendly accommodation with a focus on convenience and cleanliness.
No, Best Western Hotel Esplanade doesn't have any pool.
No, a spa isn't available at Best Western Hotel Esplanade.
Yes, Best Western Hotel Esplanade welcomes dogs.
Yes, parking facilities are available at Best Western Hotel Esplanade.
No, Best Western Hotel Esplanade doesn't have a gym.
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