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Summary of reviewsHotel Santa Amalia emerges as an appealing option for tourists and travelers due to its strategic location, comprehensive amenities and overall commendable service. Situated conveniently near the city entrance, highway, downtown area and bus station, the hotel offers easy accessibility and practicality for exploring local attractions. Guests have praised the pleasant and well-maintained surroundings, ample parking and the blend of historic charm with modern convenience, all of which contribute to a sense of safety and comfort.
The breakfast at Hotel Santa Amalia garners mixed reviews, yet the overall feedback leans positively. Guests appreciate the variety and freshness of items such as cakes, fruits and scrambled eggs, although some feel the options could be more diverse. Despite this, the breakfast generally provides a satisfactory and enjoyable start to the day.
Dining experiences at the hotel's restaurant receive significant praise for quality and affordability, especially dinners. Guests commend the delicious, plentiful and well-priced meals, making the hotel's dining options both comforting and economically viable. Themes in some dinners add a unique touch to the experience.
The hotel's rooms are noted for their spaciousness and comfort with positive remarks on recent renovations and cleanliness. However, addressing issues like noisy air conditioning, outdated furniture and occasional maintenance problems would further enhance guest satisfaction.
Cleanliness stands out as a consistent strong point with the hotel's structure, rooms and bathrooms receiving high praise for being well-maintained and sanitary. Guests particularly appreciate the hotel's adherence to hygiene protocols, especially during COVID times.
The staff at Hotel Santa Amalia is frequently highlighted for their kindness, helpfulness and attentiveness, which significantly enhances the overall guest experience. Minor mentions of distant behavior do little to overshadow the generally positive interactions.
Wi-Fi service, unfortunately, falls short of guests' expectations with frequent reports of weak signals and unstable connections. Enhancing internet service and providing clearer access information would be beneficial.
The hotel's pools are a notable attraction, offering both indoor and outdoor options, including a heated pool. Guests enjoy the pools' relaxing atmosphere and variety, although they note areas for improvement in cleanliness and maintenance.
Parking at Hotel Santa Amalia is a standout feature, appreciated for its ample space, convenience and free availability, adding to the positive travel experience.
Families find Hotel Santa Amalia ideal for leisure and relaxation with amenities like spacious environments, playgrounds and weekend activities catering to both adults and children. The family-friendly atmosphere, combined with comfort and entertainment options, makes it a preferred choice for family vacations.
Beds at the hotel receive mixed reviews with many guests finding them comfortable despite mentions of small sizes and some issues with mattress quality. Overall, the spacious rooms and clean, soft bedding are positive points.
Business travelers are well-catered to, benefiting from the hotel's prime location and available amenities like conference rooms. Despite minor disruptions from events, the hotel proves versatile for hosting successful meetings and conferences.
The heated pool has received mixed reviews with praise for its relaxing ambiance but some concerns over temperature consistency and reliability.
Overall, Hotel Santa Amalia offers a commendable blend of accessibility, comfort and hospitality, making it a solid choice for a variety of travelers, including families and business guests.
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Heated Pool Indoor Pool Outdoor Pool
