4-Star HotelThis centrally located hotel offers convenient facilities for business trips and organized business events. Some rooms offer magnificent views of the old town and the Tzarevets Fortress. Select rooms include a private sauna.
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Summary of reviews related to the '4 Star' categoryHotel Premier - Veliko Turnovo City Center, Panorama View has been advertised as a four-star hotel, but many guests have expressed that it falls short of their expectations for this rating. Reviewers frequently mention that the hotel's facilities are outdated and in need of renovation. Specific complaints include the absence of some amenities, such as a TV and the condition of the mattresses, pillows and blankets, which have been described as very old. The breakfast area and offerings also did not meet the expected standards of a four-star establishment with some guests rating it at just two stars.
Additionally, issues were raised about the cleanliness of the towels and overall conditions that do not align with a supposed four-star rating. Many reviews pointed out the misleading nature of the hotel’s advertising, stating that the actual experience felt closer to a three-star or even a two-star hotel. Frequent travelers particularly noted that they had better expectations and were dissatisfied with their stay, suggesting that the hotel's classification should be reconsidered. Despite these critiques, the hotel was still regarded as decent and pleasant by some, albeit not living up to the four-star billing.
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