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Summary of reviewsThe VOA Express Inn Hotel Orquídea receives strong commendations for its prime location, which provides easy access to important sites such as Vale Verde and the CPTM station. Guests appreciate the proximities for events and exploration. Room amenities such as spacious rooms, large comfortable beds, air conditioning, mini fridges and hot and cold water showers enhance the stay experience. Cleanliness remains a top priority with visitors frequently noting the immaculate condition of rooms, bed linens and towels, fostering a peaceful atmosphere.
The breakfast offerings garner generally high marks for their tasty quality, friendly and attentive staff and clean dining environment. However, there are suggestions for expanding options, particularly with natural juices and more diverse items. Despite mixed opinions, many find the breakfast satisfactory.
Rooms are highlighted for their spaciousness and comfort with large, cozy beds frequently mentioned. Cleanliness is consistently praised, although occasional mentions of slow-heating showers and minor upgrades needed to the TV and bedding are noted. The staff’s friendliness and attentiveness significantly contribute to the positive atmosphere, providing courteous and efficient service.
While the hotel excels in many areas, the free Wi-Fi has been a point of contention for guests, indicating a need for improvement in signal stability and speed. Parking facilities are well-regarded for their convenience, offering free, large and accessible spots which add to the hotel's value.
Overall, despite a few areas needing minor enhancements, VOA Express Inn Hotel Orquídea is a highly recommended choice for travelers seeking comfort, cleanliness, excellent service and good value for money. Show more
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Inn with Parking
Inn with Gym
Room Types
Deluxe Double RoomWith an LCD cable TV, minibar and safe, this air-conditioned room is equipped with a bathroom and hairdryer.
Deluxe Twin RoomThis air-conditioned twin room includes a TV with cable channels and a private bathroom. The unit offers 2 beds.
Guest Reviews
7.9
Good
Location
VOA Express Inn Hotel Orquídea enjoys strong praise for its prime location, frequently cited as a key attribute meeting various needs of its guests. Many visitors find the hotel well-located, appreciating its proximity to important sites such as Vale Verde and the CPTM station. The strategic positioning makes it ideal for attending nearby events or exploring the area. The hotel also offers valuable amenities including spacious rooms, large beds, strong showers with both hot and cold water taps, a safe, mini fridge, elevator, garage and free parking, which enhance the overall stay experience. Guests often highlight the great cost-benefit, clean and quiet rooms, a complete breakfast and attentive staff, making it a reliable choice for travelers seeking a balance of comfort and convenience.
Breakfast
The breakfast at VOA Express Inn Hotel Orquídea generally receives high marks from guests who value a delicious start to their day. Many reviews highlight the splendid, very tasty and delicious quality of the breakfast, often noting the friendly and attentive staff who ensure items are replenished and served with great hygiene. Guests appreciate the individually packaged products and the clean environment.
Despite numerous positive comments, some guests point out areas for improvement. The breakfast is described as basic but good by some with an acceptable but not overwhelming variety of products. Certain critiques mention the lack of natural juice options, preferring more sweets and savory items and that the breakfast variety could be expanded.
There are mixed opinions on the offerings; while some find the breakfast very complete and well-served, others feel it leaves much to be desired with limited options and a small dining space. Noise from other guests was also noted as a minor drawback.
In summary, VOA Express Inn Hotel Orquídea provides a generally satisfying breakfast experience with room for small improvements, especially in variety and dining environment.
Rooms
The rooms at VOA Express Inn Hotel Orquídea are consistently noted for their spaciousness, making them comfortable and able to accommodate guests with ease. Many visitors appreciated the large, comfortable beds, describing them as very cozy and providing a good night’s sleep. Cleanliness is a major highlight with several reviewers mentioning impeccable housekeeping and well-organized accommodations.
The bathrooms are also spacious, though some guests pointed out that the showers sometimes take a while to heat up. Despite this, the overall sentiment towards the cleanliness and functionality of the bathrooms remains positive. Air conditioning and room organization also added to the comfort of the stay.
While the hotel provides good facilities at an affordable price, some minor improvements could enhance the experience. The TV size and bedding could be upgraded and a few guests encountered issues with older, worn mattresses and bed sheets that appeared almost transparent. Additionally, a couple of reviewers mentioned that the actual accommodations did not fully match the promotional photos and had slight issues with the room's furnishings.
Guests praised the staff for their attentiveness and cordiality, adding to the pleasant atmosphere of the hotel. Its easy-to-find location and the overall good appearance of the hotel contribute positively to the stay, making it a recommendable option for those seeking spacious and clean accommodations with room for slight enhancements.
Beds
At the VOA Express Inn Hotel Orquídea, the beds receive consistently positive feedback from guests. The majority of reviews highlight the beds as being very comfortable, often described as large or even huge. Many guests appreciate the spacious rooms that come equipped with amenities like a minibar, air conditioning and a TV with good channels, making the overall experience more pleasant. The beds, including king-sized options, are deemed super comfortable with good mattresses and quality blankets noted by multiple reviewers.
However, there are some critiques. A few guests pointed out issues with older mattresses with some describing worn sheets or even a broken bed. Despite this, the predominant sentiment is that the beds are a standout feature, contributing significantly to a comfortable stay at the hotel.
Cleanliness
VOA Express Inn Hotel Orquídea consistently impresses with its immaculate cleanliness and well-maintained facilities. Guests frequently highlight the clean and comfortable rooms, often noting the spotless bed linens and towels. The hotel corridors are carpeted, minimizing noise and contributing to a peaceful atmosphere.
The attention to detail in cleaning extends to every corner of the hotel, from the meticulous room sanitization to the excellent condition of the bathrooms and showers. Many describe their stay as a pleasantly surprising experience due to the impeccable standard of tidiness and organization.
Beyond cleanliness, the hotel's amenities and service receive praise. The staff are noted for their friendliness and attentiveness, enhancing the overall guest experience. Guests appreciate the combination of comfort, good service and a peaceful environment, making it a highly recommended choice for travelers seeking a clean, quiet and organized stay.
Staff
The staff at VOA Express Inn Hotel Orquídea are frequently praised for their friendliness, attentiveness and helpfulness. Guests often highlight the courteous and welcoming nature of the receptionists, particularly noting individuals like Daiane for her exceptional service. The team at the hotel is described as polite, efficient and willing to assist, making efforts to ensure a comfortable stay for all guests. Many visitors feel at home due to the excellent hospitality with the service team being both cordial and accommodating. Despite a few comments regarding visible discomfort and lack of empathy, the overwhelming consensus is that the staff is sensational, providing great service, hygiene and cleanliness. The dedication and effort of the employees contribute significantly to the positive experience at the hotel.
Wi-Fi
At VOA Express Inn Hotel Orquídea, visitors have often experienced challenges with the Wi-Fi service. The connection has been characterized by instability, weak signals and fluctuating quality, leading to slow internet speeds and occasional outages. While the hotel's overall amenities may still be appealing, the Wi-Fi appears to be an area in need of significant improvement for those relying on a reliable and consistent internet connection during their stay.
Parking
The VOA Express Inn Hotel Orquídea offers several convenient parking options for its guests. Many appreciate the ease that comes with available parking spots and see it as one of the hotel's good features. The parking is free, which adds to the overall value and cost-benefit of staying at the hotel. Guests mention that the parking lot is large and easy to access, which simplifies arrival and departure. Some reviews noted that the covered parking is a nice touch, although the awnings do not completely shield vehicles from the rain. Overall, despite a few mentions of noise issues, the parking facilities are generally well-regarded for their convenience and free access.
No, VOA Express Inn Hotel Orquídea doesn't have any pool.
No, a spa isn't available at VOA Express Inn Hotel Orquídea.
No, VOA Express Inn Hotel Orquídea doesn't allow dogs.
Yes, parking facilities are available at VOA Express Inn Hotel Orquídea.