Hotel Cherno More
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Summary of reviewsHotel Cherno More, located in the heart of Varna, offers an exceptional base for exploring the city, boasting proximity to key attractions like the Sea Garden, beach and central pedestrian street. The hotel is praised for its central location, offering stunning views of the Black Sea and cityscape from upper floors. Guests appreciate the cleanliness and modern interiors of the rooms, along with the excellent service from friendly and helpful staff.
Breakfast at Hotel Cherno More is highly commended for its extensive and varied buffet, catering to diverse dietary preferences. The rooftop setting adds to the dining experience with magnificent panoramic views. Despite occasional crowding and some minor issues, the overall breakfast experience is considered superb and good value for money. Dinner experiences are mixed, though the panoramic views and live music at the rooftop restaurant and piano bar are highlights, offering a pleasant atmosphere despite inconsistencies in meal quality and restaurant condition.
Rooms are generally well-received for their cleanliness, modernity and comfort with positive remarks on their spaciousness and stunning views. However, some concerns include smaller room sizes, outdated air conditioning and noise from the rooftop bar. Nonetheless, the daily cleaning services and thoughtful design leave a positive impression.
Cleanliness overall receives mixed reviews; while many commend the hotel's clean and modern rooms, issues such as dust, dirty carpets and overlooked common areas indicate a need for more consistent cleaning protocols. The staff's friendliness and helpfulness are frequently praised, particularly the front desk and housekeeping teams, although there are occasional concerns about inconsistent professionalism.
Wi-Fi connectivity is another area with mixed feedback, as some guests enjoy good reception and speed while others struggle with unreliable connections, particularly in rooms. Parking also presents challenges with concerns about high fees, ongoing renovations and inconvenient access. However, the secure underground parking is appreciated when available.
The hotel is accommodating for families, offering cozy rooms and a friendly atmosphere, although some areas like family facilities and construction noise need improvement. Nightlife is vibrant, both within the hotel and nearby, making it ideal for those seeking evening entertainment, but it might not be suitable for light sleepers due to noise from the bar and surrounding clubs.
In conclusion, Hotel Cherno More is highly recommended for its prime location, comfortable accommodations and commendable service, making it an excellent choice for visitors to Varna. Some areas, including room sizes, cleanliness consistency, Wi-Fi and parking, need addressing to enhance the overall guest experience.
Categories
Breakfast at Hotel Cherno More is highly commended for its extensive and varied buffet, catering to diverse dietary preferences. The rooftop setting adds to the dining experience with magnificent panoramic views. Despite occasional crowding and some minor issues, the overall breakfast experience is considered superb and good value for money. Dinner experiences are mixed, though the panoramic views and live music at the rooftop restaurant and piano bar are highlights, offering a pleasant atmosphere despite inconsistencies in meal quality and restaurant condition.
Rooms are generally well-received for their cleanliness, modernity and comfort with positive remarks on their spaciousness and stunning views. However, some concerns include smaller room sizes, outdated air conditioning and noise from the rooftop bar. Nonetheless, the daily cleaning services and thoughtful design leave a positive impression.
Cleanliness overall receives mixed reviews; while many commend the hotel's clean and modern rooms, issues such as dust, dirty carpets and overlooked common areas indicate a need for more consistent cleaning protocols. The staff's friendliness and helpfulness are frequently praised, particularly the front desk and housekeeping teams, although there are occasional concerns about inconsistent professionalism.
Wi-Fi connectivity is another area with mixed feedback, as some guests enjoy good reception and speed while others struggle with unreliable connections, particularly in rooms. Parking also presents challenges with concerns about high fees, ongoing renovations and inconvenient access. However, the secure underground parking is appreciated when available.
The hotel is accommodating for families, offering cozy rooms and a friendly atmosphere, although some areas like family facilities and construction noise need improvement. Nightlife is vibrant, both within the hotel and nearby, making it ideal for those seeking evening entertainment, but it might not be suitable for light sleepers due to noise from the bar and surrounding clubs.
In conclusion, Hotel Cherno More is highly recommended for its prime location, comfortable accommodations and commendable service, making it an excellent choice for visitors to Varna. Some areas, including room sizes, cleanliness consistency, Wi-Fi and parking, need addressing to enhance the overall guest experience.
Hotel near Nightlife Spots
Located on Slivnitca blvd, Hotel Cherno More features a casino and a nightclub, making it a prime choice for nightlife enthusiasts. Its central location provides easy access to other entertainment venues.
Business Hotel
Hotel Cherno More offers room service, laundry services, and car rentals, which are suitable for business travelers. It is located close to the city center.
Hotel with Parking
Located in Varna City, this hotel offers parking facilities for its guests.
Accessible Hotel
Hotel Cherno More provides increased accessibility with the entire unit being wheelchair accessible. It features accessible toilets and bathrooms, and guests can access upper floors by elevator.
Casino Hotel
Family Friendly Hotel
4-Star Hotel
About Hotel Cherno More
License: РК-19-15529
Guest Reviews
Location
Guest reviews frequently highlight the hotel's proximity to the promenade and Varna's main pedestrian street, which enhances the convenience for both leisure and business travelers. The views from the hotel, especially from the upper floors, are often described as beautiful, offering stunning vistas of the Black Sea and the cityscape.
Despite ongoing renovations affecting some amenities like the hot connection between the parking and the hotel, the consensus is overwhelmingly positive. Visitors appreciate the cleanliness, modern room interiors and the excellent service provided by a friendly and helpful staff. The central location is consistently cited as a key advantage, making it a perfect base to explore Varna’s attractions, such as the lush maritime park and the bustling beachfront.
Overall, Hotel Cherno More combines a prime location with comfort and modern conveniences, making it highly recommended for anyone visiting Varna.
Breakfast
However, some guests mention that the breakfast room can become crowded and there are occasional issues with the availability of seating. Despite a few comments about certain aspects needing improvement, such as the taste and diversity of food or the cleanliness of the breakfast area, the overall consensus is positive. The breakfast service is seen as good value for money with several reviews describing it as superb and one of the best experienced in hotels.
The combination of a varied and satisfying breakfast, coupled with beautiful views from the rooftop restaurant, creates a pleasant start to the day for guests staying at Hotel Cherno More.
Dinner
While breakfast receives high marks for its extensive buffet and fresh, tasty options, some guests find the dinner menu moderate and occasionally disappointing. Despite these mixed reviews, there are praises for the large and delicious portions served and the rich variety of local specialties, particularly during lunch.
Restaurant staff provide excellent service according to many guests with special mentions of delightful interactions and commendations for the chef. However, the restaurant itself shows signs of needing renovation, which detracts from the overall experience for some diners.
In summary, the dining at Hotel Cherno More, particularly at the top-floor restaurant and piano bar, offers scenic views and a pleasant atmosphere, making it a highlight of the stay despite some inconsistencies in meal quality and restaurant condition.
Rooms
On the downside, several guests noted that some of the rooms were smaller than expected with issues such as outdated air conditioning, stains on the carpets and occasional unpleasant odors. Noise from the rooftop bar was a concern for those staying on the upper floors. Despite these drawbacks, daily cleaning services and thoughtful design in the renovated rooms left a positive impression on most visitors.
Overall, Hotel Cherno More's rooms seem to offer a comfortable stay with modern amenities, although the room sizes and maintenance might require attention to ensure a consistently high standard.
Beds
However, there are also areas where the beds fall short. Some guests find the single and twin beds inconvenient, especially for couples and occasionally uncomfortable due to their narrow width and firmer mattresses. A few reviews mention specific issues like deformed mattresses leading to back pain and the necessity for better maintenance and cleanliness of the bedding.
Overall, while many guests seem to find restful sleep in the comfortable beds of Hotel Cherno More, improvements in bed size, mattress quality and bedding upkeep could enhance the overall experience.
Cleanliness
However, the reviews also reveal some areas for improvement. Guests have reported issues such as dust, dirty carpets and unpleasant odors, particularly in the bathrooms. Instances of mold and bird droppings on terraces and balconies have also been mentioned. Some reviewers feel that the cleaning staff sometimes overlooks essential aspects and there have been complaints regarding poor cleanliness in common areas such as the breakfast room and lobby.
In summary, while Hotel Cherno More excels in maintaining clean, modern rooms with a high standard of service, some areas within the property could benefit from more consistent and thorough cleaning protocols to enhance the overall guest experience.
Staff
The cleanliness of the hotel was also praised with diligent housekeeping ensuring that rooms were well-maintained. The restaurant staff, particularly during breakfast, received acclaim for their courteous and efficient service, enhancing the overall dining experience. Some guests specifically mentioned outstanding service from individual staff members, such as reception manager Magda and polite receptionists.
However, not all feedback was entirely positive. Some reviews pointed out inconsistencies in the staff's friendliness and professionalism with certain guests experiencing aloof or even rude behavior, especially at the reception desk. Issues such as unresponsiveness, irritation and a lack of warmth from some reception staff seemed to affect the overall guest experience at times. Criticisms also included the need for better communication skills and more training for some team members.
Overall, while the hotel staff generally receives high marks for friendliness and helpfulness, there are noted areas for improvement in consistency and reception service to ensure all guests have a uniformly pleasant stay.
Wi-Fi
Parking
Construction and renovation activities have sometimes resulted in the parking being unavailable or guests having to find alternative parking solutions nearby, often at additional costs. Furthermore, the current state of the parking lot is described as dusty and under construction, issues not always communicated in advance.
Despite these drawbacks, there are positive remarks on the convenience and security of the underground parking, when available. Free parking options have occasionally been mentioned, but overall, the parking situation seems to be an area needing improvement in terms of availability, communication and pricing for the guests at Hotel Cherno More.
Family
Families appreciated the diverse breakfast options, catering to both vegans and those seeking a more substantial meal and enjoyed the pleasant staff and thorough room service. The stunning view from the rooms and especially from the 15th floor, adds a memorable touch to the stay.
However, some reviews mentioned areas for improvement, such as the need for better family facilities and occasional issues with having rooms next to each other. Additionally, guests noted construction noises during their stay. Despite these points, many recommended Hotel Cherno More for families, emphasizing its family-friendly staff and atmosphere. Suitable for both business and leisure, the hotel appears to be a fine choice for families looking to explore Varna while staying in a central and accommodating location.
Nightlife
Just a short 10-minute walk from the hotel reveals a plethora of bustling clubs, bars and nightlife spots, making its location incredibly convenient for those looking to explore the local scene. Guests can enjoy lively nightlife and a vibrant atmosphere without traveling far.
However, it’s important to note that with such vibrant nightlife comes significant noise, often lasting until early morning hours. Music from the top-floor bar and nearby clubs can disrupt sleep and the casino attracts its share of late-night revelers. Some guests have had issues with loud noise well into the night, affecting their rest.
In summary, Hotel Cherno More is an excellent choice for nightlife enthusiasts seeking close proximity to Varna’s energetic scene, though light sleepers might need to be prepared for the lively nocturnal soundscape.
4 Star
Guests appreciate the nice view from the breakfast area and the reasonably priced cocktails. However, the quality of coffee and the lack of a refrigerator in rooms were noted as significant letdowns. Some found the rooms themselves to be smaller than expected for a four-star establishment. Renovations have caused disruptions, contributing further to the sentiment that the hotel does not meet four-star standards.
The reception staff were frequently described as unhelpful with service levels often failing to correspond to the hotel's advertised reputation. While a few reviewers acknowledge the hotel as a solid four-star, many argue that, by European standards, it should rather be classified as three-star. Overall, Hotel Cherno More offers a mix of positive and negative experiences, leading to varied guest satisfaction.
Business
The business facilities are highly praised, characterized as excellent and great for meetings, adding to the hotel's reputation as a business-friendly destination. Amenities cater well to business travelers, making it an ideal spot for conferences and business trips. Despite minor drawbacks such as a lack of visible signage for stairs in the lobby and the staff’s somewhat call-center-like approach to handling complaints, the overall feedback emphasizes the hotel's suitability for business stays. With ample amenities and a solid choice for meetings, Hotel Cherno More is well-regarded among those traveling for work.
Accessible
Though the elevators received mixed reviews with some guests finding them in need of an upgrade, others found them functional. Despite minor inconveniences like the slower elevators and occasional maintenance issues such as a broken balcony door, the hotel staff received high praise for their quick response and understanding. Overall, Hotel Cherno More delivers a highly accessible and convenient stay for all guests, particularly for those with disabilities.
Casino
Despite some concerns about smoking and occasional noise from the area around the casino, the general sentiment leans positive. The friendly staff and the enjoyable gaming experience have left a lasting impression on many. Additionally, the casino adds to the overall charm of the hotel, alongside other amenities like the rooftop restaurant and piano bar with live music.
While a few reviews pointed out areas for improvement, such as the quality of alcohol and waiter service, the casino remains a significant draw and a source of entertainment for guests staying at Hotel Cherno More.
No, Hotel Cherno More doesn't have any pool.
No, a spa isn't available at Hotel Cherno More.
No, Hotel Cherno More doesn't allow dogs.
Yes, parking facilities are available at Hotel Cherno More.
No, Hotel Cherno More doesn't have a gym.
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