Dwivedi Hotels Palace On Steps
➔
➔
Please select your travel dates to see rates and availability
Info
Summary of reviewsDwivedi Hotels Palace On Steps enjoys an outstanding location on the banks of the Ganges River in Varanasi, highly praised for its breathtaking views and proximity to significant ghats and cultural landmarks. Access to nearby attractions like the Dasvamedh Ghat and the Kashi Vishwanath temple solidifies it as a desirable spot for travelers looking to immerse themselves in Varanasi's spiritual ambiance. Although some guests noted difficulty reaching the hotel due to narrow streets, the stunning river views and the lively activity on the ghats make the journey worthwhile.
Guests generally have a positive breakfast experience with a variety of fresh Indian and continental options. The buffet-style breakfast is noted for its quality and substantial servings, despite occasional comments about limited variety and a hot dining area. The panoramic views from the restaurant further enhance the dining experience.
Dinner at the hotel's restaurant receives favorable reviews for its delicious and reasonably priced food. Particularly, dishes like butter chicken and Murg Lababdar are highlighted as must-tries. The rooftop restaurant with its magnificent views of the Ganges, is especially popular, making meal times a memorable part of the stay. While some guests mentioned the need for improvement in certain dishes and minor discomforts like a hot breakfast room, the overall dining experience is well-received.
Room experiences are mixed. The high points include stunning views of the Ganges from the rooms and balconies, contributing to a significant part of the hotel's appeal. However, the rooms themselves are often described as outdated and in need of extensive cleaning and maintenance. The furnishings and conditions do not always match promotional photos, leading to some disappointment. Despite these drawbacks, the presence of basic amenities and hot water, combined with cozy albeit small room conditions, make the stay still worthwhile for many.
Cleanliness at the hotel has garnered varied feedback. While some guests appreciated their clean accommodations and the lovely views, others pointed out issues like dirty floors, worn-out bathroom facilities, damp towels and superficial cleaning efforts. Located in an area that some describe as filthy, the need for better maintenance and a more thorough cleaning regime is apparent.
The staff at Dwivedi Hotels Palace On Steps is consistently praised for their exceptional service. Guests frequently commend their friendliness, helpfulness and dedication. Special mentions go out to staff members, such as the manager and long-term employees who ensure a pleasant and accommodating stay.
WiFi connectivity experiences are mixed with some guests enjoying good quality internet while others faced issues with sporadic or unstable connections, particularly in certain rooms. Many found better connectivity in the restaurant area.
The bedding experience is generally positive with many guests finding the beds comfortable. Occasional issues like damp beds or bed linens needing replacement were mentioned, but overall, the beds contribute to a restful stay.
In summary, Dwivedi Hotels Palace On Steps presents a notable option for travelers seeking an immersive experience in Varanasi with its prime riverside location, exceptional views, friendly staff and good food making it a top choice, despite some areas needing improvements.
Categories
Guests generally have a positive breakfast experience with a variety of fresh Indian and continental options. The buffet-style breakfast is noted for its quality and substantial servings, despite occasional comments about limited variety and a hot dining area. The panoramic views from the restaurant further enhance the dining experience.
Dinner at the hotel's restaurant receives favorable reviews for its delicious and reasonably priced food. Particularly, dishes like butter chicken and Murg Lababdar are highlighted as must-tries. The rooftop restaurant with its magnificent views of the Ganges, is especially popular, making meal times a memorable part of the stay. While some guests mentioned the need for improvement in certain dishes and minor discomforts like a hot breakfast room, the overall dining experience is well-received.
Room experiences are mixed. The high points include stunning views of the Ganges from the rooms and balconies, contributing to a significant part of the hotel's appeal. However, the rooms themselves are often described as outdated and in need of extensive cleaning and maintenance. The furnishings and conditions do not always match promotional photos, leading to some disappointment. Despite these drawbacks, the presence of basic amenities and hot water, combined with cozy albeit small room conditions, make the stay still worthwhile for many.
Cleanliness at the hotel has garnered varied feedback. While some guests appreciated their clean accommodations and the lovely views, others pointed out issues like dirty floors, worn-out bathroom facilities, damp towels and superficial cleaning efforts. Located in an area that some describe as filthy, the need for better maintenance and a more thorough cleaning regime is apparent.
The staff at Dwivedi Hotels Palace On Steps is consistently praised for their exceptional service. Guests frequently commend their friendliness, helpfulness and dedication. Special mentions go out to staff members, such as the manager and long-term employees who ensure a pleasant and accommodating stay.
WiFi connectivity experiences are mixed with some guests enjoying good quality internet while others faced issues with sporadic or unstable connections, particularly in certain rooms. Many found better connectivity in the restaurant area.
The bedding experience is generally positive with many guests finding the beds comfortable. Occasional issues like damp beds or bed linens needing replacement were mentioned, but overall, the beds contribute to a restful stay.
In summary, Dwivedi Hotels Palace On Steps presents a notable option for travelers seeking an immersive experience in Varanasi with its prime riverside location, exceptional views, friendly staff and good food making it a top choice, despite some areas needing improvements.
Hotel Taking Steps Towards Sustainability
Located near Dashashwamedh Ghat, this hotel may focus on responsible tourism to preserve the Ganges. The hotel likely supports initiatives to protect the environment and promote cultural heritage.
Hotel for Honeymoon
Located near the ghats, this hotel offers a unique cultural experience with its traditional decor and serene atmosphere. The proximity to the Ganges and the temples creates a spiritual and romantic ambiance for couples. It is near Dasawamedh.
Small Hotel
Situated near Dasawamedh Ghat, this hotel provides an intimate experience with its palace-like setting and proximity to the Ganges. Its location and design offer a charming and cozy atmosphere, perfect for travelers seeking a memorable stay.
Guest Reviews
Dwivedi Hotels Palace On Steps boasts an exceptional location that continually receives high praise from guests. Nestled right on the riverbanks of the Ganges, the hotel offers a beautiful and strategic view of the river, making it a prime spot for those visiting Varanasi. Guests appreciate the proximity to major ghats like Dasvamedh and Manikarnika, providing easy access to some of the city's most picturesque and culturally significant spots.
Many reviews highlight the hotel’s fantastic views with guests enjoying unforgettable vistas from their balconies or the terrace. The central location in the Old City, near the famous Kashi Vishwanath temple, adds to its allure by putting visitors in the heart of the action.
Despite minor inconveniences related to reaching the hotel through narrow, congested streets, the extraordinary location seems to overshadow any accessibility issues. The stunning views, coupled with helpful and courteous staff, create a pleasant and memorable stay for those looking to experience the essence of Varanasi's sacred river life.
The hotel's positioning allows guests to soak in the vibrant activity on the ghats, adding to its remarkable appeal. Cleanliness, coupled with good food and welcoming personnel, further enhances the stay, making it a top choice for travelers seeking the best vantage point to explore the spiritual and cultural landscape of Varanasi.
Dwivedi Hotels Palace On Steps offers a diverse breakfast experience with generally positive reviews. Guests frequently praised the delicious and traditional Indian breakfast, highlighting its freshness and quality. The inclusion of both Indian and continental cuisine was appreciated and the buffet format was enjoyed by many for its variety and plentiful servings. The breakfast was described as filling and substantial, contributing to an overall pleasant hotel stay.
While a few guests found the breakfast to be average or lacking in variety and some mentioned the breakfast room being uncomfortably hot, the overall sentiment remained positive. The magnificent views from the restaurant and the attentive staff also contributed to the satisfying breakfast experience, making it a noteworthy component of the hotel's services.
The dining experience at Dwivedi Hotels Palace On Steps has garnered a largely positive reception. Guests appreciate the good restaurant with reasonably priced meals and a great range of food selections. Multiple reviews commend the restaurant for offering delicious, authentic dishes such as butter chicken, Murg Lababdar and crispy potatoes, which are highlighted as must-tries. Moreover, the food overall is considered tasty and well-prepared with room service options like noodles and fried rice receiving specific praise.
The rooftop restaurant stands out for its exceptional views of the Ganges, making it a favorite spot for both breakfast and evening meals. The scenic setting adds to the overall dining experience with guests enjoying the picturesque backdrop of the river while savoring their meals.
However, there are a few areas for improvement. Some guests noted that the breakfast room can be uncomfortably hot, prompting them to order breakfast to their rooms instead. In addition, while most of the menu items are well-received, there are occasional comments on the need to improve the quality of some dishes, such as chicken that was dry and bony.
Overall, the restaurant at Dwivedi Hotels Palace On Steps is highly regarded for its tasty food, reasonable pricing and breathtaking views, despite a few minor drawbacks.
Dwivedi Hotels Palace On Steps offers a range of rooms that come with a mixed set of experiences. On a positive note, many guests rave about the stunning views of the Ganges River from their rooms and balconies, which are often described as breathtaking and divine. The location on the Ghats of Varanasi is highly appreciated, making it a popular choice for those looking to experience the spiritual atmosphere of the city.
However, the rooms themselves have received critique for being outdated and smaller than expected. Cleanliness seems to be a recurring issue with several reviews pointing out that the rooms and bathrooms need thorough cleaning and maintenance. Furnishings are often described as old and worn and some guests found significant differences between the promotional photos and the actual room conditions.
Despite these drawbacks, the hotel provides basic amenities and some rooms are described as cozy and comfortable, albeit very small and basic. The presence of hot water is a consistent plus. Some guests also mentioned that the staff are exceptionally friendly and helpful, which adds to the overall experience.
In conclusion, while the hotel's prime riverside location and spectacular views can enhance one's visit to Varanasi, potential guests should be prepared for modest room conditions and consider that the stay might be more about the location than luxury.
The bedding experience at Dwivedi Hotels Palace On Steps receives generally positive feedback from guests with many highlighting the comfort of the beds and mattresses. Guests often mention that the beds are comfortable with some even describing them as lovely or very comfortable and softer than typical hard homestay mattresses. However, there are occasional issues, such as beds being damp or bed linens needing replacement due to wear. Some guests also reported a bed being too soft, resulting in back pain or being provided with two single beds instead of the expected king-sized bed. Despite these minor complaints, the overall sentiment suggests a comfortable stay.
Dwivedi Hotels Palace On Steps has sparked a range of feedback regarding its cleanliness. The narrative is somewhat mixed with references to the hotel’s age and the condition of its facilities a recurring theme. Some guests found their accommodations clean, appreciating the rooms with their gorgeous views of the Ganges Sunrise and noting the spotlessly clean state of the older hotel.
However, many reviews highlighted concerns about the cleanliness standards, pointing out that some rooms did not match the promotional photos and were described as small, dirty and not regularly cleaned. Issues were also raised about the bathrooms, often referred to as shabby, in need of renovation and not very clean.
Despite some positive attributes such as clean toilets and linens, there were numerous mentions of damp bed and bath towels, dirty floors and doormats and superficial cleaning effort that did not meet expectations. The rooms' worn-out appearance and very basic, unclean bathroom facilities detracted from the overall experience.
The approach to the hotel, located in an extremely filthy city area, added to the dissatisfaction for some. Nevertheless, the general consensus suggests that with better maintenance and thorough cleaning, the hotel has potential to offer a more fantastic stay.
Dwivedi Hotels Palace On Steps is renowned for its exceptional service, largely attributed to its wonderful, friendly and extraordinarily helpful staff. Guests frequently highlight their positive experiences, noting how kind, decent and responsible the staff members are. The hotel's personnel, including the dedicated porters, restaurant staff and management, were consistently cheerful and accommodating.
A standout feature of the hotel is the excellent customer service provided by the staff, who are not only polite and disciplined but also proactive in addressing guests’ needs. Reviews emphasize their attentiveness with many guests expressing gratitude for the staff’s willingness to go above and beyond to ensure a pleasant stay. The manager, Mr. Abhijit and long-time employee Mishra Ji are especially commended for their exceptional support and courteous demeanor.
The on-site restaurant deserves special mention for both its air-conditioned comfort and the option to dine on the terrace with a stunning view of the Ganges. Guests appreciate the staff's responsiveness and the friendly atmosphere, which adds to the overall charm of the stay. Whether needing assistance with luggage, local information or simply a friendly smile, the staff at Palace On Steps ensures a memorable and enjoyable experience for all visitors.
Guests have highlighted mixed experiences with the WiFi at Dwivedi Hotels Palace On Steps. While some found the WiFi quality to be good, others experienced sporadic connectivity, especially within their rooms. There were mentions of being able to access functional WiFi in the restaurant area when room connections were problematic. However, several reviews pointed out issues with stability and overall performance, noting that WiFi was either not working or completely unavailable in certain rooms.
Location Show Map
Location
Many reviews highlight the hotel’s fantastic views with guests enjoying unforgettable vistas from their balconies or the terrace. The central location in the Old City, near the famous Kashi Vishwanath temple, adds to its allure by putting visitors in the heart of the action.
Despite minor inconveniences related to reaching the hotel through narrow, congested streets, the extraordinary location seems to overshadow any accessibility issues. The stunning views, coupled with helpful and courteous staff, create a pleasant and memorable stay for those looking to experience the essence of Varanasi's sacred river life.
The hotel's positioning allows guests to soak in the vibrant activity on the ghats, adding to its remarkable appeal. Cleanliness, coupled with good food and welcoming personnel, further enhances the stay, making it a top choice for travelers seeking the best vantage point to explore the spiritual and cultural landscape of Varanasi.
Breakfast
While a few guests found the breakfast to be average or lacking in variety and some mentioned the breakfast room being uncomfortably hot, the overall sentiment remained positive. The magnificent views from the restaurant and the attentive staff also contributed to the satisfying breakfast experience, making it a noteworthy component of the hotel's services.
Dinner
The rooftop restaurant stands out for its exceptional views of the Ganges, making it a favorite spot for both breakfast and evening meals. The scenic setting adds to the overall dining experience with guests enjoying the picturesque backdrop of the river while savoring their meals.
However, there are a few areas for improvement. Some guests noted that the breakfast room can be uncomfortably hot, prompting them to order breakfast to their rooms instead. In addition, while most of the menu items are well-received, there are occasional comments on the need to improve the quality of some dishes, such as chicken that was dry and bony.
Overall, the restaurant at Dwivedi Hotels Palace On Steps is highly regarded for its tasty food, reasonable pricing and breathtaking views, despite a few minor drawbacks.
Rooms
However, the rooms themselves have received critique for being outdated and smaller than expected. Cleanliness seems to be a recurring issue with several reviews pointing out that the rooms and bathrooms need thorough cleaning and maintenance. Furnishings are often described as old and worn and some guests found significant differences between the promotional photos and the actual room conditions.
Despite these drawbacks, the hotel provides basic amenities and some rooms are described as cozy and comfortable, albeit very small and basic. The presence of hot water is a consistent plus. Some guests also mentioned that the staff are exceptionally friendly and helpful, which adds to the overall experience.
In conclusion, while the hotel's prime riverside location and spectacular views can enhance one's visit to Varanasi, potential guests should be prepared for modest room conditions and consider that the stay might be more about the location than luxury.
Beds
Cleanliness
However, many reviews highlighted concerns about the cleanliness standards, pointing out that some rooms did not match the promotional photos and were described as small, dirty and not regularly cleaned. Issues were also raised about the bathrooms, often referred to as shabby, in need of renovation and not very clean.
Despite some positive attributes such as clean toilets and linens, there were numerous mentions of damp bed and bath towels, dirty floors and doormats and superficial cleaning effort that did not meet expectations. The rooms' worn-out appearance and very basic, unclean bathroom facilities detracted from the overall experience.
The approach to the hotel, located in an extremely filthy city area, added to the dissatisfaction for some. Nevertheless, the general consensus suggests that with better maintenance and thorough cleaning, the hotel has potential to offer a more fantastic stay.
Staff
A standout feature of the hotel is the excellent customer service provided by the staff, who are not only polite and disciplined but also proactive in addressing guests’ needs. Reviews emphasize their attentiveness with many guests expressing gratitude for the staff’s willingness to go above and beyond to ensure a pleasant stay. The manager, Mr. Abhijit and long-time employee Mishra Ji are especially commended for their exceptional support and courteous demeanor.
The on-site restaurant deserves special mention for both its air-conditioned comfort and the option to dine on the terrace with a stunning view of the Ganges. Guests appreciate the staff's responsiveness and the friendly atmosphere, which adds to the overall charm of the stay. Whether needing assistance with luggage, local information or simply a friendly smile, the staff at Palace On Steps ensures a memorable and enjoyable experience for all visitors.
Wi-Fi
No, Dwivedi Hotels Palace On Steps doesn't have any pool.
No, a spa isn't available at Dwivedi Hotels Palace On Steps.
No, Dwivedi Hotels Palace On Steps doesn't allow dogs.
No, parking facilities aren't available at Dwivedi Hotels Palace On Steps.
No, Dwivedi Hotels Palace On Steps doesn't have a gym.
Location Show Map
More Options
