La Grande Residence at the Sutton Place Hotel
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Summary of reviewsLa Grande Residence at the Sutton Place Hotel in downtown Vancouver is lauded for its exceptional location, offering guests seamless access to shopping, dining, entertainment and key city attractions, all within walking distance. The proximity to cruise ship terminals, public transportation and grocery stores makes it an incredibly convenient base for exploring Vancouver.
Guests find the accommodations spacious and well-suited for families or groups with two-bedroom apartments featuring well-appointed kitchens that include all necessary appliances. The rooms are noted for being clean, comfortable and generally well-maintained despite some mentions of outdated décor and fixtures. Views of the city from the rooms and soundproofing add to the pleasant experience, although there is room for modernization.
The cleanliness of La Grande Residence receives mixed reviews. While many guests appreciated the overall spotless condition and homey feel, some pointed out specific areas needing improvement, such as carpets, bathrooms and public spaces. The age of the hotel was evident in certain worn-out elements and occasional uncleanliness, suggesting a need for a facelift in parts of the property.
The staff at La Grande Residence are frequently praised for their exceptional service. Guests describe the team as friendly, helpful and accommodating with special mentions for the concierge staff who provide outstanding assistance and local knowledge. The overall hospitality and attentiveness significantly enhance the guest experience, despite a few isolated mentions of less positive interactions.
The fitness and wellness amenities, including a gym and an indoor pool, are appreciated for contributing positively to the hotel experience. The gym, although small and in need of updates, is clean and adequately equipped. The indoor pool and hot tub are highlights, especially with their extended hours. However, some guests noted issues with pool cleanliness and temperature, indicating a need for more diligent maintenance.
Parking at the hotel is convenient with an onsite underground facility, though it comes at a high cost, which many guests found unreasonably expensive. Despite the convenience, there are suggestions for better maintenance and the addition of valet service to enhance the experience.
The beds at La Grande Residence receive high marks for comfort with many guests praising the super comfortable and clean bedding. However, there are occasional mentions of worn-out mattresses and old pillows, which affected some guests' comfort.
Overall, La Grande Residence at the Sutton Place Hotel offers a comfortable and convenient stay in Vancouver with dedicated service and advantageous location, though some areas could benefit from updates and improved maintenance to fully meet guest expectations.
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Guests find the accommodations spacious and well-suited for families or groups with two-bedroom apartments featuring well-appointed kitchens that include all necessary appliances. The rooms are noted for being clean, comfortable and generally well-maintained despite some mentions of outdated décor and fixtures. Views of the city from the rooms and soundproofing add to the pleasant experience, although there is room for modernization.
The cleanliness of La Grande Residence receives mixed reviews. While many guests appreciated the overall spotless condition and homey feel, some pointed out specific areas needing improvement, such as carpets, bathrooms and public spaces. The age of the hotel was evident in certain worn-out elements and occasional uncleanliness, suggesting a need for a facelift in parts of the property.
The staff at La Grande Residence are frequently praised for their exceptional service. Guests describe the team as friendly, helpful and accommodating with special mentions for the concierge staff who provide outstanding assistance and local knowledge. The overall hospitality and attentiveness significantly enhance the guest experience, despite a few isolated mentions of less positive interactions.
The fitness and wellness amenities, including a gym and an indoor pool, are appreciated for contributing positively to the hotel experience. The gym, although small and in need of updates, is clean and adequately equipped. The indoor pool and hot tub are highlights, especially with their extended hours. However, some guests noted issues with pool cleanliness and temperature, indicating a need for more diligent maintenance.
Parking at the hotel is convenient with an onsite underground facility, though it comes at a high cost, which many guests found unreasonably expensive. Despite the convenience, there are suggestions for better maintenance and the addition of valet service to enhance the experience.
The beds at La Grande Residence receive high marks for comfort with many guests praising the super comfortable and clean bedding. However, there are occasional mentions of worn-out mattresses and old pillows, which affected some guests' comfort.
Overall, La Grande Residence at the Sutton Place Hotel offers a comfortable and convenient stay in Vancouver with dedicated service and advantageous location, though some areas could benefit from updates and improved maintenance to fully meet guest expectations.
Aparthotel with Free Wi-Fi
This aparthotel is located in Vancouver and offers free Wi-Fi. It is an extension of the Sutton Place Hotel, ensuring good internet connectivity.
Aparthotel with EV Charging Stations
La Grande Residence at the Sutton Place Hotel is listed as having EV charging stations, likely sharing facilities with The Sutton Place Hotel.
5-Star Aparthotel
These luxury residences offer spacious suites with full kitchens and access to the amenities of The Sutton Place Hotel. It features a spa, fine dining, and personalized service, providing a home-away-from-home experience.
Aparthotel with Indoor Pool
Affiliated with The Sutton Place Hotel, this property is also listed as having an indoor pool.
Luxury Aparthotel
Aparthotel near Ski Resorts
Aparthotel for Honeymoon
Dog Friendly Aparthotel
Romantic Aparthotel
Aparthotel near Nightlife Spots
Aparthotel with Swimming Pool
Indoor Pool
Aparthotel with Parking
EV charging stations
Accessible Aparthotel
Aparthotel with Gym
Guest Reviews
La Grande Residence at the Sutton Place Hotel is praised for its unbeatable, central location in downtown Vancouver. Easy access to a myriad of shopping, dining and entertainment options makes it a perfect base for exploring the city. Reviewers highlight the convenience of being within walking distance to key attractions, including the seafront and various parks. The vicinity to cruise ship terminals and public transport further bolsters its appeal, making navigation around the city seamless. Guests also appreciate the proximity to grocery stores and the comfort of spacious, well-equipped suites with kitchens. Overall, La Grande Residence’s location emerges as a significant highlight, offering both convenience and accessibility.
La Grande Residence at the Sutton Place Hotel offers spacious and comfortable accommodations that cater well to families and groups. The two-bedroom apartments provide ample space and the necessary amenities, making them ideal for families and multi-generational travelers. Guests appreciated the well-appointed kitchens, which include electric stoves, refrigerators, coffee makers, toasters and ovens, essential for those who prefer cooking during their stay.
Most reviews highlight the cleanliness and comfort of the rooms with many noting the comfortable beds and sizeable bathrooms. The location of the hotel was another positive point, being conveniently close to the harbor, restaurants and a nearby supermarket, making it easy for guests to enjoy the local area.
Despite the occasional mention of rooms needing updates and a few reports of old or tired interiors, the overall feedback indicates that the rooms are well-maintained. The soundproof rooms and excellent staff service add to a generally pleasant experience for visitors. Views of the city from the rooms were also a notable feature for some guests.
In essence, while a few areas could benefit from modernization, the generous space, well-equipped kitchens and convenient location make La Grande Residence at the Sutton Place Hotel a solid choice for anyone looking for the comforts of home during their travels.
La Grande Residence at the Sutton Place Hotel offers impressively comfortable beds, frequently praised by guests for their comfort. Most reviews highlight the super comfortable and clean beds, often described as very comfy or soft. Guests noted that the bedding, including mattresses, generally provided restful sleep with some appreciating additional features like pull-out beds in the living room that were also comfortable. Despite the overwhelmingly positive feedback, a few guests mentioned issues such as worn-out mattresses, old beds and pillows and some experienced discomfort due to these factors. Overall, the bedding experience at La Grande Residence is largely positive with many guests appreciating the quality and comfort provided.
La Grande Residence at the Sutton Place Hotel receives mixed reviews regarding its cleanliness. Many guests appreciated the cleanliness and comfort of the rooms, describing them as clean, spacious and comfortable. Detailed cleaning and excellent service from friendly staff were also highlighted. The place was often described as spotless and perfectly clean, contributing to a comfortable, homey feel.
However, several guests identified areas needing improvement. Some found specific elements like the carpet, bathrooms and kitchen areas not up to standard, noting dust, mold and general uncleanliness. The hotel's age and need for a facelift were evident in worn-out mattresses, chipped furniture and outdated decor. Additionally, cleanliness issues extended to the public areas, such as a poorly maintained pool. Noise insulation from the street and internal ventilation also drew complaints.
In summary, while many guests enjoyed a comfortable and clean stay, there is a notable need for modernization and improved cleaning practices to meet all guests' expectations.
The staff at La Grande Residence at the Sutton Place Hotel are frequently praised for their exceptional service. Guests consistently describe the staff as very helpful, friendly, accommodating and attentive. The concierges, particularly noted by name like Miguel and Nathan and the bellhops receive special nods for their outstanding assistance and knowledge about the city, significantly enhancing the guest experience by aiding in planning and attending to queries.
The overall friendliness and courteousness of the staff, from the front doormen to the housekeeping team, stand out prominently in the reviews. Many commendations point towards the staff's genuine hospitality with descriptors such as charming, personable and old-school attentive being commonly used. The team is also recognized for working hard to promptly address any concerns, ensuring a pleasant stay for guests.
There are mentions of a few exceptions with some not-so-positive experiences including a cold reception staff and occasional inexperienced personnel. Generally, however, the prevailing sentiment is that of a warm, welcoming and effectively attentive service, contributing significantly to the favorable reputation of the hotel.
La Grande Residence at the Sutton Place Hotel boasts a gym that, while needing an update, maintains a clean environment. The gym, although on the smaller side, is equipped with decent exercise machines and is part of a facility that includes a spacious and clean changing room. Guests appreciate the combination of a nice gym and an excellent indoor pool, which adds to the overall appeal. Despite its early closing hours, the fitness amenities contribute positively to the hotel experience, further complemented by the hotel's excellent location.
La Grande Residence at the Sutton Place Hotel offers an indoor pool and hot tub that many guests appreciated for its convenience and extended hours, operational until 11 PM. Several reviews highlighted the pool area as beautiful and well-equipped, also noting that when maintained, the pool was a winner and a great facility to have on-site. Families and individuals alike found enjoyment in the pool's pleasant ambiance and warm atmosphere.
However, the overall cleanliness of the pool area received mixed feedback. Some guests encountered issues with pool hygiene, mentioning that it appeared dirty with hair, leaves and bugs floating on the surface and even instances of black mold on the tiles. Additionally, the temperature of the pool was a common concern with several guests describing it as very cold or freezing, which diminished their experience.
While the hot tub and gym facilities were appreciated, the recurring mention of the pool needing more diligent upkeep and some updating was evident. Despite these issues, the accessibility and indoor heated nature of the pool remained a positive aspect for many, enhancing their stay at the hotel.
La Grande Residence at the Sutton Place Hotel offers convenient and easy onsite underground parking, which many guests appreciated. However, the cost of parking is notably high with fees often considered unreasonably expensive, including charges up to CAD 50 per night. The parking facility, although sufficient in space, has room for improvement in terms of maintenance and quality. Despite the convenience, some guests also noted the lack of valet service and the feeling that parking should be included for hotel guests rather than an additional charge. For those staying downtown, the price point was somewhat anticipated, but still viewed as steep by many.
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Location
Rooms
Most reviews highlight the cleanliness and comfort of the rooms with many noting the comfortable beds and sizeable bathrooms. The location of the hotel was another positive point, being conveniently close to the harbor, restaurants and a nearby supermarket, making it easy for guests to enjoy the local area.
Despite the occasional mention of rooms needing updates and a few reports of old or tired interiors, the overall feedback indicates that the rooms are well-maintained. The soundproof rooms and excellent staff service add to a generally pleasant experience for visitors. Views of the city from the rooms were also a notable feature for some guests.
In essence, while a few areas could benefit from modernization, the generous space, well-equipped kitchens and convenient location make La Grande Residence at the Sutton Place Hotel a solid choice for anyone looking for the comforts of home during their travels.
Beds
Cleanliness
However, several guests identified areas needing improvement. Some found specific elements like the carpet, bathrooms and kitchen areas not up to standard, noting dust, mold and general uncleanliness. The hotel's age and need for a facelift were evident in worn-out mattresses, chipped furniture and outdated decor. Additionally, cleanliness issues extended to the public areas, such as a poorly maintained pool. Noise insulation from the street and internal ventilation also drew complaints.
In summary, while many guests enjoyed a comfortable and clean stay, there is a notable need for modernization and improved cleaning practices to meet all guests' expectations.
Staff
The overall friendliness and courteousness of the staff, from the front doormen to the housekeeping team, stand out prominently in the reviews. Many commendations point towards the staff's genuine hospitality with descriptors such as charming, personable and old-school attentive being commonly used. The team is also recognized for working hard to promptly address any concerns, ensuring a pleasant stay for guests.
There are mentions of a few exceptions with some not-so-positive experiences including a cold reception staff and occasional inexperienced personnel. Generally, however, the prevailing sentiment is that of a warm, welcoming and effectively attentive service, contributing significantly to the favorable reputation of the hotel.
Gym
Pool
However, the overall cleanliness of the pool area received mixed feedback. Some guests encountered issues with pool hygiene, mentioning that it appeared dirty with hair, leaves and bugs floating on the surface and even instances of black mold on the tiles. Additionally, the temperature of the pool was a common concern with several guests describing it as very cold or freezing, which diminished their experience.
While the hot tub and gym facilities were appreciated, the recurring mention of the pool needing more diligent upkeep and some updating was evident. Despite these issues, the accessibility and indoor heated nature of the pool remained a positive aspect for many, enhancing their stay at the hotel.
Parking
Yes, La Grande Residence at the Sutton Place Hotel has pool(s) that belong to one or more of the following categories: Indoor Pool.
No, a spa isn't available at La Grande Residence at the Sutton Place Hotel.
Yes, La Grande Residence at the Sutton Place Hotel welcomes dogs.
Yes, parking facilities are available at La Grande Residence at the Sutton Place Hotel.
Yes, La Grande Residence at the Sutton Place Hotel has a gym.
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