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Summary of reviewsL'Hermitage Hotel in Vancouver receives widespread acclaim for its prime location, excellent amenities and exceptional service. Situated in the heart of the city, the hotel offers easy access to major landmarks like Gastown, the Vancouver Art Gallery, BC Place and Robson Street. Guests find the central position perfect for exploring the city on foot with nearby public transportation making airport transfers and travel around the city convenient. Its proximity to various dining options, coffee shops and essential services adds to its appeal.
Guests consistently praise the breakfast offerings, highlighting the à la carte options, delicious flavors and excellent value. The ambiance of the breakfast venues, including a charming terrace and stylish restaurant, contributes to a highly enjoyable dining experience. The dinner service at the in-house restaurant also receives commendation for the superb meals, varied menu and relaxed atmosphere, although some diners feel there is room for menu improvement.
The rooms at L'Hermitage are lauded for their spaciousness, cleanliness and modern amenities. Guests appreciate the comfortable beds, quality fittings and thoughtful details such as full kitchens and stylish decor. The suites and studios are particularly recommended for extended stays, offering ample space and luxury.
Cleanliness is a standout feature with the hotel maintaining impeccable standards throughout. Guests frequently comment on the spotless rooms and well-kept common areas, contributing to a restful and hygienic environment. The attentive housekeeping staff ensure that the high standard of cleanliness is consistently upheld.
The hotel staff are celebrated for their friendliness, professionalism and dedication to guest satisfaction. Many reviews highlight the exceptional service provided by the front desk team and other staff members, creating a warm and welcoming atmosphere.
WiFi at the hotel is noted for its reliability, speed and consistency, making it suitable for most online activities. The fitness center, though small, is well-equipped and includes additional amenities like an outdoor lap pool, hot tub and sauna, enhancing the overall guest experience.
L'Hermitage's pool facilities, including a heated pool, saltwater lap pool and jacuzzi, receive high praise for their cleanliness and comfort. The outdoor pool area with its spacious courtyard and serene atmosphere, provides a relaxing retreat for guests.
Parking facilities are generally well-received with the secure underground parking offering convenience and safety. However, some guests find the process slightly confusing and the cost a bit high.
Overall, L'Hermitage Hotel offers a combination of excellent location, luxurious amenities and outstanding service, making it a top choice for visitors to Vancouver. Whether for a short stay or an extended visit, guests can expect a comfortable, clean and welcoming environment that often exceeds four-star expectations. Show more
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Categories
Boutique-style Hotel
Located in downtown Vancouver, this hotel offers stylish rooms, a saltwater lap pool, and a luxurious ambiance. Its central location and sophisticated design make it a top choice.
Hotel for Honeymoon
This hotel is consistently ranked as one of the most romantic hotels in Vancouver. It is well-regarded for its intimate atmosphere and exceptional service, making it a top choice for honeymooners.
Family Friendly Hotel
This luxury boutique hotel features upscale suites with state-of-the-art kitchens and an outdoor heated saltwater pool. It's a short walk from the Vancouver Art Gallery and Queen Elizabeth Theatre, with Chinatown nearby.
Romantic Hotel
L'Hermitage Hotel provides a cozy and intimate setting with its stylish rooms and personalized service. The hotel features a heated outdoor saltwater pool and hot tub, perfect for relaxation. Its central location allows for easy access to romantic dining and entertainment options.
Hotel near Nightlife Spots
L'Hermitage Hotel provides a cozy and intimate bar setting, perfect for a relaxed night out. Its central location allows for easy access to other entertainment options.
Hotel with Swimming Pool
This hotel features a heated outdoor lap pool and hot tub, perfect for relaxation and exercise. Its central location near the Vancouver City Centre SkyTrain makes it a convenient choice.
Heated Pool Outdoor Pool
Business Hotel
This hotel is known for its sophisticated ambiance and high-quality service, making it a top choice for discerning business travelers. It provides a range of amenities tailored to meet the needs of professionals, ensuring a productive and comfortable stay.
Hotel with Parking
Parking is available at this hotel for guests.
EV charging stations
Hotel with Gym
Features an intimate and well-equipped fitness center with modern equipment and a relaxing atmosphere. The hotel's attention to detail and personalized service enhances the overall fitness experience.
Hotel with EV Charging Stations
This hotel has EV charging stations available. Parking fees will apply. Please see valet.
4-Star Hotel
This hotel excels with its sophisticated ambiance and top-tier service. It's well-located in downtown Vancouver, offering luxurious rooms and a range of high-end amenities, making it ideal for discerning travelers.
Hotel with Outdoor Pool
L'Hermitage Hotel features a 15-meter outdoor heated saltwater lap pool and a Jacuzzi. The pool is maintained at an enticingly warm temperature, making it suitable for laps and relaxation.
Hotel with Heated Pool
The hotel offers a 15-meter heated outdoor lap pool and a Jacuzzi. The pool is kept enticingly warm, providing a pleasant environment for guests to do laps or simply unwind after a day of activities.
Hotel near Ski Resorts
Accessible Hotel
Room Types
Boutique King Room This studio features a king sized bed, comfortable sitting area, and a spacious luxurious 4-piece marble bathroom with separate rain showers. It offers a cozy fireplace, free Nespresso coffee, and a 48" LED smart HDTV with digital satellite, featuring 299 TV channels. Free WiFi is provided.
Boutique One Bedroom SuiteThis suite features one bedroom with a king sized bed, separate living room with fold-out double sofa bed, and a 4-piece marble bathroom. It offers a cozy fireplace, free Nespresso coffee, and a 48" LED smart HDTV with digital satellite, featuring 299 TV channels. Free WiFi is provided.
This room is available for 2 adults and 2 children under the age of 17 years old.
Signature One Bedroom Suite with KitchenThis spacious suite offers a master bedroom with a king size bed and a separate living room with a fireplace and fold-out double sofa bed. A gourmet fully-equipped kitchen, a stacked washer/dryer combo, and a spacious 3-piece marble bathroom. This modern suite includes free Nespresso coffee and a 48" LED smart HDTV with digital satellite, featuring 299 TV channels. Free WiFi is provided.
This room is available for 2 adults and 2 children under the age of 17 years old.
Classique Boutique RoomThe ‘Classique’ Boutique rooms feature a king sized bed, and a 4-piece marble bathroom with separate rain showers. These studio style rooms offer the same room amenities found in all of our Guest rooms including complimentary Nespresso coffee, complimentary WiFi and 40″ LED smart HDTV with Broadcast Digital Satellite, featuring 299 TV channels.
Our Classique’ Boutique room can accommodate up to 2 adults.
Guest Reviews
9.3
Excellent
Location
Located in the heart of Vancouver, L'Hermitage Hotel is celebrated for its unbeatable location. It's perfectly situated for easy access to the city's central landmarks, making it a prime choice for both transport convenience and exploring on foot. Guests applaud its proximity to key sites such as Gastown, the Vancouver Art Gallery, BC Place and the city's bustling downtown shopping districts like Robson Street.
Public transportation is a breeze with the Vancouver City Central train station just a short walk away, providing convenient airport transfers and easy access to other parts of the city. The hotel's central position means guests are within walking distance to a multitude of restaurants, coffee shops and cultural attractions. A short stroll will take you to a variety of eateries and essential services including a supermarket, Starbucks and Tim Hortons.
Reviewers consistently highlight the location as excellent, superb and perfect for discovering Vancouver's vibrant city life. The ease of access and centrality are complemented by the hotel's luxurious amenities, including a pool, hot tub, gym and cozy rooms, making it an ideal base for both relaxation and adventure in Vancouver. Whether in town for a weekend getaway or exploring the city's highlights, L'Hermitage stands out as a top choice for staying in the heart of the action.
Breakfast
L'Hermitage Hotel consistently receives high praise for its breakfast offerings with many guests describing it as one of the best they've ever had. The à la carte breakfast stands out for its variety and taste, providing an excellent alternative to the standard buffet. Both the cafe/bar and the main breakfast venue receive accolades for their ambiance and charm.
Guests appreciate the reasonable prices and excellent value, especially when utilizing the voucher provided at check-in. The continental breakfast, often delivered timely via room service, is particularly noted for its quality and plentiful portions. Many highlight the beautiful settings, such as the lovely terrace and stylish restaurant, enhancing their dining experience.
Exceptional service from friendly and competent staff frequently comes up in reviews, adding to the overall positive experience. The breakfast features diverse options, catering to various tastes including delicious items like the BC Benedict and French toast.
However, there are occasional mentions of slow service in the restaurant and some disappointment with specific breakfast offerings. Despite these minor drawbacks, the combination of excellent food, charming venues and professional service makes the breakfast at L'Hermitage Hotel a highly recommended aspect of the stay.
Dinner
L'Hermitage Hotel boasts an impressive in-house restaurant that has received substantial praise for its quality and ambiance. Many guests find the dining experience to be exceptional, highlighting the superb meals, delicious dishes and excellent service. The lounge dining area offers a relaxed and pleasant atmosphere, making it a great spot for both lunch and dinner.
The menu options are varied, covering a range of tastes which guests appreciate with several recommending the filet mignon, carbonara and chicken with curry sauce. Notably, the restaurant maintains reasonable pricing, adding to its appeal.
Though the in-house dining receives considerable admiration, the hotel’s prime location means there are plenty of nearby eating places within walking distance, providing guests with ample dining choices. Some reviews noted that while the restaurant's ambiance is outstanding, there are opportunities to enhance the menu.
Additional amenities, such as the lobby and pre-dinner cocktail settings, contribute to the overall positive dining experience at L'Hermitage. Despite mixed feedback on room service quality, the general consensus underscores the restaurant as a highlight of the hotel stay.
Rooms
L'Hermitage Hotel in Vancouver has garnered impressive reviews for its guestrooms, which consistently receive praise for their spaciousness and cleanliness. Guests frequently highlight the rooms as large and well-equipped with modern amenities and thoughtful details such as full kitchens and stylish decor. Many reviewers mention the comfortable beds and quality fittings, which contribute to a luxurious stay.
The hotel's suites and studios are particularly noted for their ample size, making them ideal for families or extended stays. Moreover, the rooms are described as exceptionally clean, often being called spotless and even the cleanest seen in years by some visitors. The well-designed interiors and pleasing decor also add to the overall comfort and aesthetic appeal.
Amenities are another strong point with guests appreciating the well-stocked kitchens and modern bathroom facilities. The presence of large bathrooms and comfortable bedding further enhances the experience. Many guests also enjoy rooms with balconies and fireplaces, which provide a cozy and scenic atmosphere.
The hotel's central location in the heart of Vancouver is another advantage mentioned by guests, making it convenient for exploring the city. The friendly and attentive staff add to the positive experience, ensuring that rooms are maintained to high standards and any issues are promptly addressed.
Overall, L'Hermitage Hotel's rooms offer a combination of comfort, cleanliness and modern amenities that make for a highly satisfying stay. Whether for short visits or extended periods, guests find the accommodations to be both luxurious and practical, delivering an exceptional lodging experience.
Beds
Guests at L'Hermitage Hotel have consistently praised the beds, frequently describing them as comfortable, large and clean. Many found the bedding exceptionally cozy, noting that the mattresses, while generally soft, provided a restful sleep. The hotel has received numerous mentions of extremely comfortable beds that guests found hard to leave each morning. High-quality bed linens were also highlighted as contributing to the overall comfort.
Despite the overwhelmingly positive feedback, a few guests mentioned that the mattresses were too soft for their preference and a small number found the beds uncomfortable or lumpy. However, these minor criticisms were often outweighed by the positive comments on the beds' comfort and the overall bed experience.
In summary, L'Hermitage Hotel seems to offer a consistently high standard of comfort in their beds, which, combined with the friendly and helpful staff, makes for a restful and pleasant stay.
Cleanliness
L'Hermitage Hotel has received a wealth of praise for its exceptional cleanliness, making it a standout choice for travelers who value hygiene and comfort. The rooms are consistently described as clean, comfortable and modern with several reviewers noting that they were the cleanest hotel rooms they had seen in years. This impeccable standard of cleanliness extends to every corner of the hotel, including common areas and the parking facility, ensuring a spotless environment throughout.
Housekeeping staff are commended for their excellent service, maintaining rooms that are not only clean but also restful and well-maintained. Guests frequently highlight the hotel's well-kept property and meticulous attention to detail in sanitation, often mentioning that the hotel takes above and beyond COVID-19 cleaning precautions.
The hotel's superb location adds to its appeal, making it both a convenient and immaculate option for visitors. Furthermore, the staff receives high marks for their friendliness, helpfulness and commitment to providing a great hospitality experience. Combining cleanliness with excellent service, L'Hermitage Hotel stands out as a top choice for those seeking a pristine and comfortable stay.
Staff
The staff at L'Hermitage Hotel consistently receive high praise from guests, who describe their interactions as overwhelmingly positive. Numerous reviews highlight the staff’s helpfulness, responsiveness and friendliness, often mentioning their professional demeanor. The front desk team is particularly noted for being exceptional and going above and beyond to accommodate guests' needs. Many guests felt welcomed and well taken care of, frequently noting the attentive and courteous nature of the staff. Specific staff members, like Mary Ann and Carmen, are often singled out for their exceptional service.
Guests commend the hotel's overall hospitality, indicating that every staff member, from porters to receptionists, contributes significantly to a pleasant stay. The staff's ability to fulfill requests promptly and efficiently is repeatedly appreciated. Additionally, the staff’s welcoming demeanor creates a warm and inviting atmosphere, making guests feel valued and comfortable throughout their stay. The level of personal attention and considerate service appears to be a standout feature of L'Hermitage Hotel with staff consistently recognized for their efforts to make each guest's experience superb.
Wi-Fi
L'Hermitage Hotel receives commendable feedback for its WiFi, making it a reliable choice for internet-dependent travelers. Guests highlight the robust, free and fast WiFi available in all rooms, describing it as highly recommended. The connectivity is consistent with frequent mentions of perfect WiFi and good broadband, suitable for most online activities. While the WiFi is usually reliable without major issues, a few reviews pointed out occasional slow speeds, particularly for video calls or when using multiple devices. Despite these minor drawbacks, most guests express satisfaction with the solid and good WiFi services provided by the hotel. Overall, L'Hermitage Hotel ensures a positive internet experience for guests during their stay.
Gym
L'Hermitage Hotel boasts a fitness centre that receives consistent praise for its modern and well-equipped amenities. Despite its small size, guests appreciate the variety and quality of the equipment available, characterizing the gym as both functional and effective. Reviews highlight the additional perks of an outdoor lap pool with a hot tub, along with a sauna that enhances the overall experience. The workout room and fitness facilities are frequently described as excellent, providing a great range and contributing to the overall appeal of the hotel. Although some guests mention the gym can become crowded, the general consensus remains positive, emphasizing the high quality and thoughtful layout of the fitness area.
Pool
L'Hermitage Hotel boasts an impressive assortment of pool amenities that have garnered much praise from its guests. The heated pool and jacuzzi, in particular, stand out as highlights, frequently described as excellent, lovely and very warm. Reviewers appreciate the clean and well-maintained condition of the facilities, including a narrow but fantastic lap pool and an attractive outdoor pool area. The saltwater pool adds a unique touch, providing a relaxing and slightly salted swimming experience.
The pool area itself is noted for its spaciousness and the comfort it offers, including a great courtyard and terrace where guests can unwind. The hot tubs, both indoor and outdoor, have received high marks for their warmth and comfort, often cited as fantastic. The outdoor pool’s serene and quiet atmosphere makes it an ideal spot for relaxation with some guests even loving the rooftop terrace that accompanies it.
While maintenance of the pool area could be improved according to a few reviewers, the overall consensus is overwhelmingly positive. Guests have enjoyed starting their day with a dip in the pool or hot tub, finding the facilities to be a welcome retreat within easy reach of the city's main attractions. The combination of excellent amenities, cleanliness and the added luxury of a heated pool and jacuzzi makes the hotel’s pool area a significant draw for visitors.
Parking
L'Hermitage Hotel offers a variety of guest experiences regarding its parking facilities. Many travelers found the underground parking area to be very secure and convenient with a central location making it easy to access from the airport. The secure underground parking is provided for a fee of CAD32 per 24 hours, which several guests found reasonably priced considering the quality and safety it offers.
Visitors also appreciated the convenience of the in-house parking system, describing it as easy and straightforward, contributing positively to their stay. However, some guests mentioned that the parking and unloading process could be confusing and others felt the cost was rather expensive.
Despite this, the overall sentiment about the parking at L'Hermitage Hotel leans towards the positive side with many highlighting the secure and well-maintained nature of the facilities. The hotel also boasts its own parking garage, which, once familiarized with, can make the process much smoother for guests.
4 Star
L'Hermitage Hotel, a solid four-star establishment, impresses guests with its superior cleanliness and comfort, often exceeding typical four-star expectations. Many guests felt that the hotel provided a five-star experience, particularly praising the immaculate and spacious rooms. The hotel’s attention to cleanliness stands out with numerous mentions of it being spotlessly clean and even the cleanest some have encountered. The rooms are described as excellent, massive and beautifully maintained with excellent beds enhancing the overall comfort. Despite being a four-star hotel, its facilities and services are deemed very impressive, making it arguably one of the most refined choices in its category. While one guest noted it did not meet their expectations for a premium hotel, the overwhelming consensus emphasizes the hotel's exceptional standards.
Business
Nestled in the heart of Vancouver, L'Hermitage Hotel stands out as an excellent option for business travelers. The hotel's prime downtown location ensures easy access to all major business districts and makes commuting seamless. Guests describe it as more than just a boutique hotel, highlighting its suitability specifically for business stays.
The hotel's facilities cater extensively to business needs, offering amenities such as a well-equipped business center, free business printing services and versatile meeting spaces. High-speed internet is frequently mentioned with many praising its excellent connectivity and fast speeds, essential for uninterrupted work and virtual meetings.
Check-in is smooth and efficient, ensuring no time is wasted upon arrival. The service is receptive to business requirements, making it a preferred choice for conferences and other business-related events. Guests planning to return for future business trips reflect their satisfaction with the overall experience.
In summary, L'Hermitage Hotel positions itself as an ideal spot for business travelers who value convenience, efficiency and robust internet connectivity. Its various business amenities, including meeting spaces and laundry services, cater perfectly to the needs of frequent business travelers.
Heated Pool
L'Hermitage Hotel boasts an excellent heated outdoor pool that guests frequently praise for its cleanliness and warmth. With a focus on comfort, the heated pool area complements the hotel’s inviting atmosphere, making it an ideal spot for relaxation. Additionally, the heated outdoor saltwater pool and hot tub enhance the leisure experience, providing a refreshing yet warm escape for travelers. Overall, the consistently positive comments underscore the appealing and well-maintained heated pool facilities at L'Hermitage Hotel.
Boutique-Style
L'Hermitage Hotel, located in the heart of the city, stands out as a true gem among boutique accommodations. Guests frequently highlight its charming, stylish and unique ambiance, which collectively contribute to its boutique feel. The hotel exudes a welcoming environment, making it a lovely spot for travelers seeking a personalized and intimate stay.
The establishment, praised for its cleanliness and perfect setting, fits the description of a quintessential boutique hotel, offering a quiet and relaxing atmosphere amidst the hustle and bustle of urban life. Despite its smaller size, which some guests note as being almost familial by city standards, the hotel does not fall short in delivering a fabulous experience. With its exceptional attention to detail, L'Hermitage Hotel consistently meets and even exceeds guest expectations, solidifying its place as a top choice for those who prefer the unique charm of boutique hotels.
Luxury
L'Hermitage Hotel in Downtown Vancouver is celebrated for its elegance, offering a truly luxurious experience. The hotel impresses with a stunning French-inspired design, encompassing beautiful and stylish interiors, upscale furnishings and meticulous attention to detail. Guests often highlight the sophisticated lobby, exquisite restaurant and inviting rooms, which together create a distinct boutique atmosphere.
The luxurious feel extends to the hallways and bathrooms, providing an unforgettable stay. Described as a high-end hotel with top-notch services, L'Hermitage Hotel ensures every guest feels pampered and special. The central location in Vancouver adds to the convenience, making it a perfect choice for both leisure and business travelers.
The overall ambiance is comparable to renowned establishments like the Fairmont Chateau Lake Louise, emphasizing pure luxury with impeccable 5-star facilities. Highlights include luxurious suites, soaking tubs and a dedication to high levels of sanitation. L'Hermitage Hotel is an epitome of luxury, elegance and sophistication, offering a getaway that feels both intimate and grand.
Romantic
L'Hermitage Hotel consistently mesmerizes guests seeking a romantic escape. Couples celebrating special occasions, like wedding anniversaries, are met with beautifully romantic decor and tranquil, cozy suites that elevate the romance factor to new heights. Guests describe the atmosphere as both serene and intimate, perfect for creating unforgettable memories. Rooms are designed to foster romance, featuring warm fireplaces, charming balconies and an overall sense of quaint coziness. The hotel offers a range of lovely sunsets and relaxing massages, further enhancing the romantic ambiance. For those searching for an ideal romantic getaway, L'Hermitage Hotel proves to be an exceptional choice with visitors often expressing eagerness to return.
Yes, L'Hermitage Hotel has pool(s) that belong to one or more of the following categories: Heated Pool, Outdoor Pool.
No, a spa isn't available at L'Hermitage Hotel.
No, L'Hermitage Hotel doesn't allow dogs.
Yes, parking facilities are available at L'Hermitage Hotel.