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Summary of reviewsAuberge Vancouver Hotel boasts a prime location in downtown Vancouver, highly praised by guests for its proximity to major attractions like Stanley Park and Gastown, as well as the convenience to the cruise terminal at Canada Place. The hotel's central positioning ensures easy access to public transportation, a plethora of dining options, shops and waterfront views, making it an excellent base for exploring the city.
The rooms are consistently described as spacious, clean and comfortable with modern furnishings and abundant natural light. Many rooms provide stunning harbor and city views, enhancing the overall stay experience. Modern amenities including kitchenettes, fridges, microwaves and coffee machines are highlighted, contributing to a comfortable and convenient lodging environment. Guests appreciate the cleanliness and upkeep with the hotel maintaining high standards of hygiene.
While the hotel lacks an in-house restaurant or breakfast facility, the proximity to numerous cafes and restaurants mitigates this shortfall. The local dining scene offers diverse options, catering to various culinary preferences and guests particularly recommend nearby establishments such as Tap @ Barrel. The on-site pub also provides excellent dinner choices for those preferring immediate convenience.
The staff at Auberge Vancouver Hotel receive widespread acclaim for their friendliness and helpfulness. Attentive and professional, the team ensures a welcoming experience from check-in to check-out. Specific employees are often commended for their exceptional service, contributing to a positive guest experience.
Guest reviews also highlight the hotel's superb fitness facilities, which include a well-equipped gym, a 25-meter indoor pool, a hot tub, a steam room and a sauna. These amenities are frequently praised for their cleanliness and quality, adding a luxurious touch to guests' stays. The extended access hours from 6 AM to 10 PM provide ample opportunity for relaxation and exercise.
However, parking at the Auberge Vancouver Hotel is noted as an area needing improvement. Many reviews point out the high cost and difficulty navigating the parking facilities with some guests finding the process confusing and poorly signed. Despite these challenges, parking is considered safe, though the price remains a significant concern.
For families, the hotel offers spacious suites with family-friendly amenities, although there are no designated family areas or specific activities for children. The swimming facilities' age restrictions may also pose a limitation for younger guests.
In summary, Auberge Vancouver Hotel offers a blend of comfort, cleanliness and modern amenities set in an unbeatable location. The dedicated staff and excellent fitness facilities further enrich the guest experience, making it a highly recommended choice for those looking to explore downtown Vancouver. Show more
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Categories
Hotel near Ski Resorts
Auberge Vancouver Hotel is centrally located and offers easy access to transportation, making it convenient for guests wanting to visit ski resorts. It provides a comfortable stay with necessary amenities.
Hotel near Nightlife Spots
The Auberge Vancouver Hotel is conveniently located near Gastown and Yaletown, offering easy access to trendy eateries and nightlife. The hotel's central location makes it ideal for exploring Vancouver's entertainment attractions.
Business Hotel
This hotel might provide a boutique experience with business-friendly amenities and services.
Hotel with Parking
Parking is available at this hotel for guests.
EV charging stations
Hotel with Gym
Guests enjoy direct access to the expansive, state-of-the-art Terminal City Club Fitness Centre. This includes top-performing cardio and weight equipment and three regulation-size squash courts.
4-Star Hotel
Offers a boutique hotel experience with a focus on service and quality in a prime downtown location near the waterfront.
Hotel with Pool Lap Lanes
Offers a 25-meter indoor pool and whirlpool with panoramic views of Lion's Gate Bridge, the harbor, and North Shore mountains. Includes a sauna, steam room, and outdoor terrace.
Hotel with Indoor Pool
Auberge Vancouver Hotel boasts a 25-meter indoor pool and whirlpool with panoramic views. Additional facilities include a sauna, steam room, and access to a fitness center, providing a well-rounded offering.
Hotel with EV Charging Stations
Boutique-style Hotel
Luxury Hotel
Hotel Taking Steps Towards Sustainability
Hotel for Honeymoon
Family Friendly Hotel
Hotel with Swimming Pool
Indoor Pool Pool Lap Lanes
Accessible Hotel
Room Types
King RoomA flat-screen cable TV and iPod docking station are provided in this room. A mini refrigerator, microwave, and Keurig coffee maker are included. Free WiFi is included.
King Suite with City ViewA flat-screen cable TV and a sofa bed are provided in the separate living room in this spacious suite. A mini refrigerator, microwave, Keurig coffee maker, and dining table are included. City views are featured. Free WiFi is included.
Executive King Suite with Harbour ViewA flat-screen cable TV and a sofa bed are provided in the separate living room in this spacious suite. A mini refrigerator, microwave, Keurig coffee maker, and dining table are included. Guests can enjoy views of the Burrard Inlet and North Shore Mountains. Free WiFi is included.
Deluxe Double Room with Two Double BedsThe pool with a view is the standout feature of this twin room. Featuring free toiletries and bathrobes, this twin room includes a private bathroom with a walk-in shower, a hairdryer and slippers. Meals can be prepared in the well-fitted kitchenette, which features a refrigerator, kitchenware and a microwave. The spacious air-conditioned twin room features a flat-screen TV with cable channels, a private entrance, a tea and coffee maker, a wardrobe as well as city views. The unit has 2 beds.
Guest Reviews
8.8
Excellent
Location
Located in the heart of downtown Vancouver, the Auberge Vancouver Hotel boasts an outstanding location highly praised by guests. Nestled directly by the cruise terminal at Canada Place, it serves as an ideal base for both pre- and post-cruise accommodations. The hotel’s proximity to major attractions like Stanley Park, Gastown and the Waterfront Station ensures that visitors are never far from the city's vibrant cultural and culinary scenes. Guests appreciate the convenience of being within walking distance to excellent food options, shops, public transportation and iconic waterfront views.
The hotel's central location not only makes it easy to explore the local attractions but also provides spectacular harbor views, which guests find particularly charming. Whether attending a conference, sightseeing or preparing for a cruise, the Auberge's position offers a seamless Vancouver experience. Add to that the helpful and friendly staff, clean and comfortable rooms with modern amenities and comprehensive facilities like a gym and pool and it's clear why guests find the Auberge to be an excellent choice for staying in the city.
Breakfast
Auberge Vancouver Hotel appears to receive mixed reviews concerning breakfast amenities. On the downside, the hotel does not provide in-house breakfast options, a significant inconvenience for guests who expected such services. The absence of a dedicated restaurant or breakfast facilities inside the hotel, including lack of room service and simple amenities like a toaster or coffee maker, left some visitors disappointed.
On a positive note, the hotel's proximity to various breakfast spots nearby somewhat alleviates this issue. Guests can easily find cafes and restaurants within walking distance with some receiving coupons for a restaurant across the street. Despite the inconvenience of stepping out for breakfast, the surrounding area offers several alternatives to start the day. The mention of a Breka opening soon across the street also suggests an improvement in dining options for future guests.
Dinner
Auberge Vancouver Hotel offers gorgeously appointed rooms with good value, making it a delightful place to stay. However, guests should note that the hotel does not have its own restaurant or bar and lacks extensive room service options, which some found marginal. This means that for dining, one must venture outside the hotel. Fortunately, there are several excellent dining establishments within walking distance. The Tap @ Barrel near the Convention Center comes highly recommended for lunch and various other nice restaurants are also nearby.
For those seeking immediate convenience, there is a pub attached to the back of the hotel that offers excellent dinner options. Exploring the local area is easy with quick access to sights like Stanley Park. While the lack of on-site dining may pose a slight inconvenience, the plethora of nearby options more than compensates, ensuring guests can still enjoy a satisfying culinary experience during their stay.
Rooms
The guest reviews for Auberge Vancouver Hotel paint a vivid picture of the hotel's accommodations, highlighting their many positive attributes. The rooms are frequently described as spacious, clean and comfortable, offering ample space for relaxation with large windows providing abundant natural light and stunning views of the harbor, city and Pacific. Many rooms are modernly furnished and have up-to-date amenities, including kitchenettes equipped with fridges, microwaves and coffee machines, making longer stays convenient and comfortable.
Several guests noted the cleanliness and upkeep of the rooms, commending the hotel for maintaining a high standard of hygiene. Comfy beds and functional layouts have impressed visitors, making their stay restful and enjoyable. The rooms' decor has been praised for its modernity, although a few mentioned that some areas felt a bit dated.
Suites, in particular, are well appreciated for their spaciousness and separate living areas, enhancing privacy and comfort for families and groups. Despite a few inconsistencies in room views and occasional maintenance issues like noisy fridges or non-functional fans, overall guest satisfaction remains high.
The hotel’s central location near shops, restaurants and major attractions such as Canada Place, adds to its appeal, making it a convenient base for exploring Vancouver. Although the hotel lacks a restaurant, the in-room facilities like microwaves and coffee makers help compensate for this.
In essence, Auberge Vancouver Hotel offers a compelling blend of comfort, cleanliness and modern amenities with the added benefit of remarkable views and a prime location, making it a strong contender for travelers seeking a pleasant stay in downtown Vancouver.
Beds
Travelers who have stayed at Auberge Vancouver Hotel had mixed opinions about the comfort of the beds. Many guests praised the beds for being very comfortable, large and clean with several reviews mentioning the bed comfort was excellent and the beds being dreamy. The king-sized beds were a highlight for some with guests describing them as comfy and roomy.
However, there were several mentions of inconsistency regarding mattress quality. Some visitors found the beds too firm, while others described them as too soft or even dented on one side. A few guests noted that the mattresses seemed old or of poor quality and one review likened a mattress to a trampoline. Despite these issues, aspects such as clean bed linen and comfortable pillows and blankets received positive feedback.
Overall, while many guests enjoyed a good night's sleep on the comfortable beds at Auberge Vancouver Hotel, some found the beds either too firm or too soft for their preferences, indicating variability in the sleeping experience.
Cleanliness
Auberge Vancouver Hotel is widely praised for its cleanliness with guests repeatedly highlighting the pristine condition of the hotel and rooms. Descriptions such as very clean, spotless, immaculate and beautifully clean and comfortable suggest that the hotel maintains high standards of hygiene. Many reviewers noted that their rooms were regularly tidied and commended the friendly and kind cleaning staff. Guests appreciated modern, inviting facilities with clean bathrooms and well-maintained areas, including the pool and spa.
Some remarks included slightly dusty room furnishings and dim lighting in certain areas, indicating minor issues with upkeep. However, these were overshadowed by the overall positive feedback. Guests found the hotel well-kept, quiet and comfortable with large, clean and spacious rooms. The hotel’s excellent maintenance extended to common areas like the beautifully clean lobby.
Despite a few minor concerns, such as occasional dust and a few hairs in the bathroom, the extraordinary cleanliness and well-maintained condition of the hotel made it a highly recommended stay for travelers.
Staff
The staff at Auberge Vancouver Hotel consistently receive high praise for their friendliness and helpfulness. Many reviewers highlight the warm, welcoming nature of the personnel, noting that the staff are not only friendly but also extremely attentive and caring. The front desk team, in particular, is often mentioned for their excellent service, professionalism and swift handling of check-in and check-out processes. Several guests mention specific employees like Carl for exceptional service.
Concierge and reception staff are frequently remarked upon for their professionalism and ability to accommodate various guest requirements. Housekeeping and quick response to requests add to the hotel’s reputation for great customer service. The staff's knowledge about the local area further enhances the experience, as they are able to provide useful information and suggestions to guests.
Although there were occasional mentions of less than stellar experiences, such as understaffing during busy restaurant hours or individual staff members who could use more training, these instances seem to be exceptions rather than the norm.
Overall, the staff at Auberge Vancouver Hotel are described as super helpful, kind, efficient and courteous, consistently going above and beyond to make guests feel comfortable and satisfied with their stay.
Wi-Fi
Guests have generally found the Wi-Fi at Auberge Vancouver Hotel to be great, reliable and fast. It's free and works well in public areas, providing good speed and a secure connection. However, some reviews indicate that it doesn't work in the gym and there's no Wi-Fi option in the rooms. Overall, the internet service is satisfactory with a normal speed that suits most needs, although it could benefit from more bandwidth during high occupancy periods. Reception staff effectively communicate and provide necessary information promptly, though there's a suggestion for additional signage to help navigate the service.
Gym
The fitness facilities at the Auberge Vancouver Hotel receive high praise from guests. The gym stands out for being well-equipped and exceptionally clean, offering a large array of tools and equipment that exceed expectations. Guests frequently highlight the convenience of accessing both the gym and the 25-meter indoor pool, which includes additional amenities like a hot tub, Jacuzzi, steam room and sauna, adding a luxurious touch to the fitness experience.
The fitness center is described as top-notch, often referred to as one of the best gyms in town and even includes squash courts and an indoor heated pool, which are appreciated by many. The seamless access to these facilities without additional fees, enhances the overall experience. There were some rare instances where guests noted closures of the pool and gym, which was not always communicated beforehand.
Overall, visitors leave with a very favorable impression of the Auberge Vancouver Hotel's gym and related amenities, finding them to be a standout feature of their stay.
Pool
The pool at Auberge Vancouver Hotel receives a wealth of positive feedback from guests. Described as beautiful, amazing and high-end, it caters to both relaxation and exercise enthusiasts alike. The 25-meter indoor saltwater pool stands out for its clean and inviting environment, offering a superb setting for lap swimming. Additionally, the pool area includes access to a hot tub, sauna, steam room and fitness center, all of which are praised for their quality and cleanliness. Guests appreciate the extended access hours from 6 AM to 10 PM, allowing ample time to enjoy these facilities. With its exceptional amenities and large size, the indoor pool is a highlight of the hotel's recreational offerings, even drawing admiration for its aesthetic appeal and rooftop setting. However, some reviews note occasional closures due to maintenance or COVID-19 restrictions, affecting the availability of these otherwise outstanding facilities.
Parking
While staying at the Auberge Vancouver Hotel, guests frequently express concerns about the high cost and inconvenience of parking. Many reviews highlight that parking is not only expensive with overnight fees ranging from $36 to $60, but also challenging to locate and navigate. The parking garage is reportedly poorly marked, making it difficult to find from the street and within the facility itself. Additionally, there is no valet service or hotel-linked parking, which further complicates the process for guests.
Despite these challenges, some guests note that the parking is safe, though the high price remains a consistent point of contention. Parking options are described as limited and poorly signed, leading to confusion and frustration. The lack of included or free parking is a disappointment for many, as they would appreciate more straightforward parking instructions or assistance. While the security of the parking area offers some comfort, the overall parking experience at the Auberge Vancouver Hotel is often seen as an area needing significant improvement.
Family
Auberge Vancouver Hotel receives varied feedback on its family-friendliness. Its spacious family suites, equipped with two double beds and kitchenettes, are a hit with families, especially those with young kids or toddlers. The roomy suites with separate bedrooms provide ample space and families appreciate the warm, family-type experience. Large rooms can comfortably accommodate family seating for meals, making it suitable for family groups traveling together.
However, the hotel falls short in certain aspects. There is no designated family area and activities for kids are noticeably absent. Additionally, swimming facilities come with age restrictions, which may be a downside for families with younger children. The hotel's approach to toddler handling is prompt, yet the overall suite setup may not be ideal for every family dynamic. Despite these drawbacks, the central location remains appealing for parents and teens alike.
4 Star
Auberge Vancouver Hotel offers a classical four-star experience featuring modern conveniences and a mix of old-fashioned charm and elegance. Guests frequently highlight the hotel's clean and modern environment, complemented by excellent facilities and friendly staff. Located perfectly for exploring Vancouver, it provides exceptional value for money, repeatedly emphasized by visitors. The amenities and services are consistently appreciated, aligning well with what is expected from a quality four-star establishment. Despite a few opinions suggesting it doesn't quite meet typical four-star standards, the majority of reviews reflect a positive experience that often exceeds expectations for its category and ensures a satisfying stay.
Business
Auberge Vancouver Hotel stands out as a prime choice for business travelers, thanks to its strategic central location. Being conveniently situated near public transportation and offering easy access to key business areas make it an ideal spot for those visiting Vancouver on professional commitments. The hotel's rooms are well-suited for business needs, including well-appointed business suites, making it easy for guests to conduct meetings or focus on work. The building itself shares space with various companies, which adds to its corporate feel and integrates seamlessly with the business environment.
Although it lacks certain amenities like a concierge desk and specific business services, the overall atmosphere is conducive to professional activities. The hotel provides beautiful views of the city, the rooftops and the mountains, offering a serene backdrop to a busy workday. Overall, it might not be a bustling business hub, but its thoughtful amenities and prime locations make it a practical choice for business travelers visiting Vancouver.
Indoor Pool
The indoor pool at Auberge Vancouver Hotel has garnered substantial praise from guests. Descriptions often highlight its large size with many noting the pool's impressive 25 meters and unique design. The space is described as breathtaking and luxurious with one guest calling it the best pool ever. The indoor pool forms part of a private athletic club, contributing to an upscale, gorgeous atmosphere.
Additionally, the pool area is complemented by a well-equipped gym, making it an excellent facility for guests looking to maintain their fitness routine. Though a few mentions note limitations due to COVID-19 restrictions and some have pointed out that they didn't use the spa area, the general consensus underscores an excellent experience with the pool facilities. A rooftop indoor heated pool adds to the allure, providing a unique setting for relaxation and exercise.
Luxury
Auberge Vancouver Hotel offers a luxurious experience with large suites and great views in an excellent downtown location. Despite its classic, older design, it meets luxury standards with top-notch quality and services, making it worth the price. Guests appreciate the convenience and elegance of the hotel, deeming it a beautiful spot for luxury travelers. The facilities contribute to a luxurious appeal, although some amenities and elements like the TV and entrance could be improved. Overall, it provides a high-end experience at a reasonable value for its prime location.
Yes, Auberge Vancouver Hotel has pool(s) that belong to one or more of the following categories: Indoor Pool, Pool Lap Lanes.
No, a spa isn't available at Auberge Vancouver Hotel.
No, Auberge Vancouver Hotel doesn't allow dogs.
Yes, parking facilities are available at Auberge Vancouver Hotel.