InterContinental Hanoi Landmark72 by IHG, is a high-end hotel located outside of the busy Old Quarter, providing a peaceful oasis away from the tourist crowds. While some guests note that it may not be the most convenient location for sightseeing, others appreciate the hotel's modern facilities and calm atmosphere. The breakfast receives glowing reviews from guests with top-notch and wonderful options and friendly staff adding to the experience. The guest rooms start on the 63rd floor, offering stunning views of the city skyline and are large, impeccably clean and comfortable. The staff receives high praise from guests with many describing them as friendly, kind, extremely helpful and professional. Overall, the hotel provides a comfortable and convenient stay with top-notch service.
The JW Marriott Hotel Hanoi is a top choice for travelers looking for a luxurious and comfortable stay in Hanoi. The hotel's buffet breakfast is highly praised by guests for its quality and variety with many calling it the best buffet they've had in the city. The rooms are modern, spacious and well-designed with beautiful views even on air-polluted days. The hotel's cleanliness is also a highlight with many guests calling it the cleanest hotel they've ever stayed in. The staff is described as remarkable, courteous, helpful and dedicated to their guests' comfort and satisfaction with many guests mentioning specific employees by name. Overall, the JW Marriott Hotel Hanoi is a great option for travelers looking for a clean, comfortable and luxurious stay in Hanoi.
The Hanoi Daewoo Hotel is a luxurious five-star hotel with exceptional facilities and service, living up to its reputation. Guests enjoy the central location, friendly staff and fantastic conference facilities. The breakfast receives mixed reviews but is worth trying with a varied selection and quality options. Rooms are spacious, clean and comfortable, although some may have outdated decor. The hotel is mostly well-maintained and clean with friendly and effective cleaning staff. The staff is highly praised for being attentive, friendly and helpful, providing top-level service, despite some negative reviews about the concierge and reception staff. Additionally, the hotel boasts a great swimming pool with a picturesque view, making it one of the highlights of the hotel experience. Overall, the Hanoi Daewoo Hotel is an excellent choice for those seeking a convenient and luxurious base for exploring Hanoi.
Lotte Hotel Hanoi is a luxurious and exceptional hotel that provides a five-star experience at an affordable price. Guests enjoyed the hotel's prime location, which is conveniently connected to Lotus Shopping Mall and surrounded by shops, markets and restaurants, making it a great base for exploring the city and not having to worry about finding shopping or dining options nearby. The hotel's breakfast was described as superb, offering a wide variety of dishes that catered to Korean and Western tastes. Moreover, Lotte Hotel Hanoi offers a luxurious experience with clean and spacious rooms that provide great views of Hanoi from the high floors. Additionally, guests praised the hotel for its impeccable cleanliness and exceptional staff service, which provided amazing customer service. Lotte Hotel Hanoi's pool, spa and Skybar were also exceptional, providing guests with a pleasant and relaxing atmosphere. Finally, for those looking for a romantic setting, the hotel offers breathtaking views from the 58th floor, high-quality jazz performances and rooftop ambiance that exceeded guests' expectations.
The Five Residences Hanoi receives high praise from guests in various categories. The hotel's location is highly recommended and convenient for those who love to explore the city on foot. The breakfast is considered a highlight of the stay with guests appreciating the great variety offered, including vegetarian and halal options. The rooms are described as comfortable, spacious and well-maintained, perfect for families and business travelers. The staff is exceptional with guests consistently complimenting their friendliness and helpfulness. The hotel's spa and wellness facilities, including the amazing pool, receive high marks, making it a luxurious and enjoyable stay. Families are also catered to with spacious apartments and a fun and relaxing environment. Overall, The Five Residences Hanoi is highly recommended for anyone looking for a clean, comfortable and luxurious stay with excellent amenities and exceptional service.
The 'Five Star Westlake 1st-4th Floors Hotel & Serviced Apartment' in Hanoi offers a serene and conveniently located retreat, just 500 meters from the famous West Lake. The tranquil setting is appreciated as a respite from the bustling tourist districts, yet easily accessible to major attractions like the Old Quarter and Hoan Kiem Lake via affordable local transportation.
Guests are highly satisfied with the hotel's breakfast experience, which features an extensive selection of Japanese, Vietnamese and Western options. The breakfast is praised for its freshness, quality and cultural variety, particularly the Japanese-style offerings. While some guests felt the breakfast area was small and the spread limited, the overall sentiment highlights the well-curated and abundant choices.
The dinner experience, though limited in options, is complemented by staff recommendations for excellent nearby Vietnamese restaurants. This combination ensures guests enjoy a wide range of dining experiences, both within and outside the hotel.
Accommodations are described as spacious, clean and modern, featuring well-appointed amenities including kitchenettes, washing machines and soundproofing. Consistent high praise for cleanliness and maintenance contributes to a comfortable stay, catering well to both short and long-term guests.
Cleanliness is a standout feature with guests frequently noting the immaculate condition of the rooms and public spaces. Efficient housekeeping and well-maintained facilities enhance the overall guest experience, maintaining a high standard of tidiness throughout the property.
The staff receive high commendations for their exceptional service, professionalism and friendliness. Proficient in English, the staff are described as accommodating and helpful, contributing significantly to the welcoming atmosphere of the hotel.
Free Wi-Fi is consistently praised for its high speed and reliability, adding to the convenience for guests needing to stay connected. Minor issues with spotty coverage are exceptions rather than the norm, ensuring a robust online experience.
The gym facilities are well-received, described as modern and well-equipped. The inclusion of a boxing bag and stunning city views enhances the exercise experience and the clean, spacious environment further adds to the appeal. Complementing the gym is a heated indoor swimming pool, sauna and jacuzzi, all maintaining high standards of cleanliness and maintenance.
The hotel provides ample and secure parking facilities, ensuring a hassle-free experience for guests traveling by car. Free e-scooters are also available, adding to the mobility options for visitors.
Family-friendly amenities and a welcoming atmosphere make the hotel an excellent choice for those traveling with children. Spacious and quiet accommodations, a dedicated children's playground and top-notch pool and gym facilities cater well to family needs.
Despite varied opinions on bedding, many guests found the mattresses comfortable and appreciated the availability of soft mattress toppers upon request. The overall experience at 'Five Star Westlake 1st-4th Floors Hotel & Serviced Apartment' is marked by positive reviews focusing on comfort, cleanliness, service quality and a serene location.
Dolce by Wyndham Hanoi Golden Lake is an attractive option for travelers seeking a blend of tranquility and accessibility in Hanoi. Located slightly away from the city's bustling heart and Old Quarter, the hotel provides a peaceful retreat while still being within walking distance of dining and sightseeing options. The breakfast experience is praised for its extensive and diverse offerings, catering to a variety of dietary preferences with a mix of Asian and international dishes, though Western options may be limited for some.
The hotel rooms offer a luxurious and comfortable stay, consistently highlighted for their spaciousness, modern design, and high-quality furnishings, including plush beds and opulent amenities like gold bathtubs and smart toilets. Cleanliness and exceptional service are standout features, with guests commending the well-maintained interiors and attentive staff, who are noted for their friendliness and proficiency in English.
A major highlight is the rooftop infinity pool, offering spectacular views of the Hanoi skyline and adorned with unique gold touches, contributing to a serene and luxurious atmosphere. The beds further enhance the comfort experience, described as large and exceptionally comfortable, providing a high level of relaxation.
Despite occasional comments on service inconsistencies and minor issues, the hotel's status as a five-star establishment holds strong, with guests drawn to its luxurious offerings at an attractive price point. Overall, Dolce by Wyndham Hanoi Golden Lake delivers a premier and elegant stay, characterized by its impressive design, outstanding amenities, and dedication to guest satisfaction.
Grand Vista Hanoi garners favorable reviews for its overall guest experience, with a particular emphasis on location, accommodations, and service. The hotel's location strikes a balance between accessibility and tranquility, offering a peaceful escape just a short distance from Hanoi's bustling attractions. Guests appreciate the ease of transportation, which makes exploring the city straightforward despite its slight distance from the busy Old Quarter.
The breakfast experience at Grand Vista Hanoi is well-received, with commendations for its delicious selection, including freshly prepared dishes and a diverse buffet spread that caters to various preferences. Although some guests note a lack of variety over extended stays, many appreciate the tasteful options in a clean and modern setting.
Accommodations are a standout feature, consistently praised for their spaciousness and cleanliness. The rooms are elegantly designed with ample amenities, including comfortable beds, enhancing the overall luxury and comfort. Guests frequently express satisfaction with the stylish decor and generous closet space, contributing to a relaxing retreat.
Maintaining high standards of cleanliness, Grand Vista Hanoi's facilities are often described as inviting and well-kept, further reinforcing guest comfort. Although minor oversights are occasionally mentioned, the hotel's commitment to cleanliness remains a defining and appreciated aspect of the experience.
The staff at Grand Vista Hanoi receive consistent accolades for their friendly and professional service. Guests feel warmly welcomed and supported throughout their stay by a team dedicated to ensuring a smooth and satisfying experience. From informative receptionists to diligent housekeeping, the staff's enthusiastic and helpful demeanor significantly enhances guest satisfaction.
In sum, Grand Vista Hanoi presents itself as an appealing choice for travelers seeking comfort, tranquility, and excellent service, with luxurious accommodations and a prime location contributing to a memorable stay.
Pullman Hanoi is a great hotel option for those looking for a convenient location close to shopping centers and malls. The breakfast is exceptional with a great selection of buffet options and the staff is friendly and welcoming. The rooms are generally spacious and clean with comfortable beds, although some updates to the decor and facilities would enhance the experience. The staff is a standout feature with many guests singling out specific staff members for praise. The pool area has mixed reviews, but overall, the hotel offers luxurious and superb facilities and services. Despite some opinions that the hotel did not meet 5-star standards, guests praised the hotel as a 5-star retreat that they could imagine living in permanently.
Categories
5 Star
Pool
Infinity Pool
Outdoor Pool
Luxury
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