Valladolid20.70327300,
-88.20307600,
Calle 23 S/n X 40 Y 42 Lote 8877 Col. Santa Lucía(Show on Map)
7.9
Good
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1 room2 guests1 room, 2 guests
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Summary of reviewsHotel Hacienda Sánchez offers a strategic location that balances tranquility with easy access to Valladolid's city center and nearby attractions such as Chichen Itza and Ek Balam. The hotel's proximity to a commercial square and supermarkets adds to its convenience and the peaceful surroundings, lush gardens and well-maintained pool area enhance the overall serene experience for guests. Additionally, the hotel features ample parking facilities, making it particularly advantageous for travelers with vehicles.
The dining experiences at the hotel receive significant praise with guests highlighting the variety of delicious and generous breakfast options. While breakfast isn't typically included in the stay, its affordability and quality are appreciated. The on-site restaurant also garners positive feedback for its tasty and reasonably priced dinner dishes, complemented by a beautiful setting and polite, efficient service. Despite occasional slow service, the overall dining experience is highly positive.
Accommodations at Hotel Hacienda Sánchez are noted for their spaciousness, comfort and cleanliness with effective air conditioning enhancing guest comfort. However, some reviews indicate that certain rooms and amenities feel outdated and could benefit from modernization. Noise and inconsistent room conditions are also mentioned, but generally, the rooms provide an adequate and clean environment, suitable for short stays.
The cleanliness of the hotel has mixed reviews with many appreciating the daily cleaning and fresh towels, while others noted issues such as mold, dirt and unpleasant odors, particularly in certain areas like the bathrooms and pool. Maintenance and more thorough cleaning practices are suggested to improve the guest experience.
Staff at the hotel are frequently commended for their friendliness and willingness to help, creating a welcoming atmosphere. Nevertheless, a few guests have experienced inconsistent service and communication issues, particularly due to language barriers and occasional inefficiencies.
The Wi-Fi service at the hotel is universally criticized for being weak and unreliable, especially in the rooms, which could be frustrating for guests needing consistent internet access. The pool facilities receive a mixed reaction; while the pool area is often described as large and relaxing, concerns about cleanliness and maintenance are recurring themes.
For families, the hotel is highly recommended due to its kid-friendly activities, spacious two-bedroom villas and serene environment that children enjoy. Despite an isolated incident regarding shower facilities, the overall feedback portrays a positive family-friendly atmosphere.
The beds at Hotel Hacienda Sánchez receive mixed reviews with some guests finding them comfortable and clean, while others suggest an urgent need for improvement, citing uncomfortable mattresses and pillows. Investing in better bedding could significantly enhance guest comfort and satisfaction.
In summary, Hotel Hacienda Sánchez offers a convenient and peaceful retreat with commendable dining options, friendly staff and family-friendly amenities, although there are areas like room and Wi-Fi conditions, cleanliness and bed comfort that could benefit from improvements. Show more
Read review summaries for all categories
Categories
Family Friendly Hotel
Offers a hacienda-style experience with comfortable rooms. It is a good option for families seeking a traditional Mexican atmosphere.
Business Hotel
Offers a traditional Hacienda experience. It provides a unique setting for business travelers looking for a cultural experience.
4-Star Hotel
This hotel provides comfortable accommodations and a pleasant stay in Valladolid.
Hotel with Outdoor Pool
Hotel Hacienda Sanchez features an outdoor swimming pool. It is located within walking distance of natural attractions like Francisco Canton Rosado Park.
Hotel with Swimming Pool
Outdoor Pool
Hotel with Parking
Room Types
Standard Two Beds This twin room has air conditioning.
These rooms are located on 2nd and 3rd floor.
Two-Bedroom VillaThe air-conditioned villa features 2 bedrooms and 1 bathroom with a bath and a shower. Featuring a terrace with garden views, this villa also offers a minibar and a flat-screen TV with cable channels. The unit offers 4 beds.
One-Bedroom VillaThe air-conditioned villa features 1 bedroom and 1 bathroom with a shower and a hairdryer. Featuring a terrace with garden views, this villa also provides a minibar and a flat-screen TV with cable channels. The unit offers 2 beds.
Superior VillaThe air-conditioned villa features 1 bedroom and 1 bathroom with a shower and a hairdryer. Featuring a terrace with garden views, this villa also provides a minibar and a flat-screen TV with cable channels. The unit offers 2 beds.
Two-Bedroom VillaThis air-conditioned villa is comprised of a flat-screen TV with cable channels, a private bathroom as well as a terrace with garden views. The unit has 4 beds.
Standard Double or Twin Room with Garden ViewThis twin/double room has a flat-screen TV and air conditioning.
These rooms are located on the ground floor.
Guest Reviews
7.9
Good
Location
Hotel Hacienda Sánchez has garnered praise for its strategic location, which balances tranquility with easy access to Valladolid’s city center. Positioned at the entrance of Valladolid, the hotel is a convenient gateway for those arriving by car or planning excursions to nearby attractions like Chichen Itza and Ek Balam. Many reviews highlight its proximity to downtown with some guests noting it’s about a 10 to 20-minute walk or a short drive to the city center, making it ideal for exploring Valladolid’s cultural and historical sites.
Guests appreciate the hotel's close proximity to a commercial square, supermarkets and a Chedraui store, which adds to the convenience of getting necessities. The area around the hotel is noted for being peaceful despite being near the main road, providing a restful environment. The beautiful gardens, well-maintained pool area and serene setting enhance the overall guest experience. These features offer a charming retreat after a day of sightseeing.
For travelers with vehicles, the location is particularly advantageous due to its large parking facilities and easy access to the highway, which simplifies trips to other tourist destinations like Cancun. The hotel’s placement also makes it a suitable stopover for those on road trips throughout the region.
In summary, Hotel Hacienda Sánchez offers a blend of accessibility and peacefulness, making it a practical choice for visitors who want to explore Valladolid and its surroundings, whether by foot or car, while enjoying the comfortable amenities the hotel has to offer.
Breakfast
Guests at Hotel Hacienda Sánchez generally commend the breakfast experience, frequently praising the hotel's restaurant for its variety of delicious and generous breakfast options. Many reviews highlight the excellence and deliciousness of the breakfast, mentioning dishes like farm-style eggs and fruit platters. Despite some instances of slow service, particularly in the early morning, the friendly staff and the quality of food often make up for it. There are numerous mentions of the restaurant's affordability and the pleasing atmosphere. While breakfast isn't typically included in the accommodation, its affordability and quality are appreciated by many guests. Some suggested that having breakfast included in the stay would enhance the experience. Overall, the restaurant's breakfast offerings receive largely positive feedback, contributing to an enjoyable dining experience at the hotel.
Dinner
Nestled in a picturesque setting, Hotel Hacienda Sánchez offers an array of dining experiences that have garnered praise from its guests. The on-site restaurant is particularly noted for its delicious and plentiful dishes, which are both reasonably priced and satisfying. Many guests appreciated the convenient availability of the restaurant, open from early morning until late at night, making it easy to enjoy meals at their leisure.
The ambiance of the restaurant enhances the dining experience with several guests mentioning the architectural beauty of the hacienda and the option to dine on a nice terrace. Whether dining by the pool or inside, the food has been described as consistently tasty and very enjoyable with the menu boasting a variety of delicious dishes.
Service at the restaurant is mostly praised for its politeness and efficiency with staff making efforts to accommodate guests and providing menus in both Spanish and English. The restaurant is highlighted as a top-drawer establishment where good food and value for money come together, making it a highly recommended dining spot.
However, not all reviews are glowing. A few guests experienced subpar service and occasional issues with food quality or availability, sometimes due to events like weddings. Despite these occasional hiccups, the overall sentiment is positive, emphasizing the delicious food and convenient dining options that add to the charm of Hotel Hacienda Sánchez.
Rooms
Hotel Hacienda Sánchez offers a diverse range of experiences with its room accommodations. Guests frequently commend the spaciousness of many rooms, highlighting that they are comfortable, clean and well-maintained. Some have appreciated the independent access, providing a feeling of privacy and security. The air conditioning works effectively in most cases, ensuring a comfortable stay.
However, experiences are mixed regarding the size and modernity of the rooms. While some find the rooms spacious and suitable for families, others feel that the rooms, especially those designed for four people, are cramped. A number of reviews point out that the rooms and furnishings are outdated with some mentioning mold issues and a musty smell. Additionally, several guests also noted that the rooms could benefit from better lighting and more thorough cleaning, particularly in the bathrooms.
Noise can be an issue in some rooms, particularly those near the reception or facing hallways. The basic amenities are adequate for a short stay but do leave room for improvement. Additionally, the room conditions vary considerably with some reporting very old mattresses and uncomfortable beds.
Overall, while the hotel’s room offerings are considered quite clean and generally comfortable, upgrading and more regular maintenance could significantly enhance the guest experience.
Beds
Guest reviews of the beds at Hotel Hacienda Sánchez present a mixture of experiences, skewing towards the need for improvement. On the positive side, some guests found the beds to be very comfortable, attributing added relaxation to their stay. The rooms and beds receive praise for their cleanliness and some guests highlighted the good quality of both beds and pillows.
However, many guests mentioned significant drawbacks. The double beds are frequently described as smaller than expected, which might pose an issue for those accustomed to larger beds. A considerable number of reviewers pointed out that the mattresses and pillows are uncomfortable and in need of replacement with some saying the mattresses were worn out, hard and even had protruding springs that disturbed sleep. There are also comments about beds that slid easily and pillows that were either too hard or too big.
Several guests reported discomfort due to the overall condition of the bedding, which sometimes smelled of humidity and appeared old or deformed. The overall consensus indicates while some visitors found the beds acceptable or comfortable, there is a substantial call for the hotel to invest in better bedding to enhance the comfort and ensure a more restful sleep for future guests.
Cleanliness
Hotel Hacienda Sánchez has elicited mixed reviews when it comes to cleanliness. While some guests found their rooms to be clean and pleasant with daily cleaning and towel changes, many others encountered significant issues that detracted from their stay. Several reviews highlight that some areas, including the rooms and bathrooms, require thorough cleaning, noting issues like mold, dirt and unpleasant odors. The state of the pool was another common concern, frequently described as dirty and in need of better maintenance.
Additionally, guests reported problems such as dirty floors, outdated bathrooms and the presence of insects. Some described the overall appearance of the hotel as neglected, mentioning specific items like dirty hallways, cobwebs and external trash bins. Despite these issues, there were positive mentions of clean and comfortable rooms and occasional compliments about room service and maintenance efforts.
However, it's clear that improvements are necessary in the cleaning routines and maintenance practices to enhance guest satisfaction and ensure a more pleasant experience at Hotel Hacienda Sánchez.
Staff
The reviews for Hotel Hacienda Sánchez predominantly highlight the friendliness and helpfulness of the staff. Many guests appreciated the attentive and welcoming service, particularly praising specific staff members and departments like the restaurant and general reception. The hospitality staff was often commended for their politeness and prompt assistance, creating a warm and accommodating atmosphere.
However, there are notable mentions of inconsistent experiences. Some guests pointed out that although the majority of the staff were kind and helpful, there were instances of indifferent or even rude behavior. Communication issues were also a recurring theme with several reviewers noting that staff members did not speak English, which sometimes led to frustrations. Instances of inefficiency and slow service, especially at the reception and in the restaurant, were highlighted by a few guests.
Overall, while the friendliness and willingness to help of the Hotel Hacienda Sánchez staff were prominent in the reviews, there are areas in customer service and communication skills that could benefit from improvement to ensure a more consistently positive guest experience.
Wi-Fi
Hotel Hacienda Sánchez offers a charming atmosphere, but the Wi-Fi service leaves much to be desired. Numerous guests have reported that the Wi-Fi signal is weak, especially in the rooms and in many cases, it is almost non-existent outside of the reception area. The connection tends to be very unstable and intermittent, making it difficult to use for any consistent period. Those who need reliable internet access might find the service frustratingly limited. The hotel could greatly benefit from a significant upgrade to its internet infrastructure to meet the needs of modern travelers.
Pool
Hotel Hacienda Sánchez boasts a mixed bag of opinions when it comes to its pool facilities. The pool itself is large, inviting and suitable for children, making it a highlight for many. Guests appreciate the spacious and visually pleasing pool area, which is complemented by beautiful gardens. There are additional amenities such as a wading pool and on-site restaurant, enhancing the overall experience.
However, cleanliness and maintenance of the pool appear to be recurring issues. Several reviews noted that the pool often looked dirty, filled with contaminants and occasionally had cloudy water. Some even mentioned it being unusable or neglected at times, pointing out a need for more frequent and thorough cleaning.
Despite these concerns, many found the pool to be well-maintained and clean and commended the relaxing atmosphere it provides. For those looking to enjoy some sun, the hotel offers a pleasant and spacious pool area, although improvements in cleanliness and upkeep could enhance guest satisfaction further.
Parking
Hotel Hacienda Sánchez stands out for its convenient and abundant parking options, highly appreciated by guests. The hotel offers a large, ample parking lot that is both accessible and free of charge, making it convenient for visitors. There is an option for indoor parking, allowing guests to park in a quiet, covered space which adds to the sense of security. The parking area is spacious and adequate, providing plenty of spots hidden from the road, ensuring privacy and ease of access. Although the hotel is situated a bit far from the center at about 2 km, the availability of a large private parking area enhances its appeal, accommodating various vehicles without any hassle. Despite a few concerns about cleanliness, the overall parking experience is positive, highlighted by the fact that it is free and convenient for all guests.
Family
Hotel Hacienda Sánchez emerges as a highly recommended spot for families, particularly those with young children. The establishment is family-oriented and supported by an array of kid-friendly activities, making it an inviting destination for family trips. The hotel features a kids pool that delights the little ones and the beautiful, well-maintained gardens offer a serene environment where children can revel in the singing of birds and the lush greenery.
Nature enthusiasts will appreciate the tranquil setting and the contact with nature, which provides an escape from the hustle and bustle of city life. The two-bedroom villas available are ideal for families, offering ample space for comfort. Reviews highlight the beds as comfortable and the rooms as spacious, which adds to the overall positive family experience.
While the hotel shines as an oasis within the city, offering both relaxation and recreation, there was a noted incident regarding shower facilities which, unfortunately, went unresolved. However, this does not overshadow the numerous positive comments about the location being great for a family stay, filled with tranquility and beauty.
For those planning a short getaway or a weekend trip, Hotel Hacienda Sánchez holds steadfast as a wonderful family-friendly option where both children and adults can enjoy a peaceful, relaxing retreat.
4 Star
Hotel Hacienda Sánchez appears to have a mixed feedback from guests, particularly regarding its four-star rating. While many guests have noted good service and overall satisfaction with their stay, there are repeated concerns about whether the hotel truly meets four-star standards. Reviews point out issues such as outdated furniture, run-down facilities and non-functional amenities like shower water pressure and hot water availability. Specifically, the bathrooms were often mentioned as not meeting four-star expectations.
Despite these drawbacks, guests did highlight some positive aspects, including comfortable beds and good service. On the upside, overall guest satisfaction was noted to be high with many guests feeling that their experience was good considering the price. However, the location of the hotel was mentioned as being somewhat inconvenient, being too far from the center of town.
For travelers seeking a balance between cost and amenities, Hotel Hacienda Sánchez might be a good option, but it is important to keep expectations flexible regarding the hotel's four-star claims.
Business
Hotel Hacienda Sánchez offers a mixed experience for business travelers. The environment is relaxing and conducive to work meetings, making it a comfortable choice for business engagements. The meeting room space would be advantageous for such purposes. The hotel has a good internet connection, essential for business needs and the premises are suitable for both business and leisure seekers.
The on-site restaurant serves good meals, adding convenience for guests with work agendas and the swimming pool provides a pleasant place for relaxation after a busy day. However, it is important to note that the hotel's level of English might be moderate, which could pose minor communication challenges. Overall, while the hotel is not highly recommended for business travelers, it remains a viable option, especially for those who can balance work with a bit of leisure.
Outdoor Pool
Hotel Hacienda Sánchez offers an extensive outdoor pool that stands out for its size and refreshing nature, making it a favored spot among guests for relaxation. The pool area is often described as beautiful with well-maintained gardens that add to the serene ambiance. The nighttime lighting enhances the pool’s visual appeal, providing a lovely atmosphere for evening swims.
While some guests found the pool to be very nice, clean and pleasant, others have pointed out issues with hygiene, mentioning that at times the water appeared cloudy and contained debris or insects. Some noted that the pool seemed neglected and in need of better filtration and cleaning, impacting their overall experience.
Despite these concerns, many travelers appreciated the pool for its relaxing environment, good size and the refreshing experience it provided. The surrounding outdoor space, though sometimes cluttered with sun loungers, is generally appreciated for its charm and tranquility, making it a great spot to unwind after a day of exploring.
Luxury
Hotel Hacienda Sánchez provides an appealing and comfortable stay, boasting a blend of luxury and charm. This lovely hacienda-style hotel features modern facilities and beautiful grounds, making it an attractive destination. Guests often highlight the high-quality service from the staff and the very comfy rooms. Although it doesn't meet the luxury standards of some other regions, the overall experience is regarded as luxurious with a pleasant atmosphere enhanced by beautiful decoration and facilities.
The hotel also offers unique attractions such as an antique car museum, which many visitors find fascinating. The luxurious wow factor is evident in certain areas, such as the swimming pool and the restaurant. Despite showing some age in its decor, the ambiance is considered nice, mainly due to its stunning visual appeal.
In sum, while it may not be a true four-star hotel in every aspect, Hotel Hacienda Sánchez provides a delightful and economical stay that combines comfort, charm and a touch of historical allure, making it a great place for those who appreciate a blend of modern amenities and cultural heritage.
Yes, Hotel Hacienda Sánchez has pool(s) that belong to one or more of the following categories: Outdoor Pool.
No, a spa isn't available at Hotel Hacienda Sánchez.
No, Hotel Hacienda Sánchez doesn't allow dogs.
Yes, parking facilities are available at Hotel Hacienda Sánchez.