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Summary of reviewsCasa Quetzal Hotel is a charming boutique accommodation in Valladolid that consistently receives high praise for its excellent location, serene ambiance and beautiful colonial-style décor. Tucked away in a quiet area yet conveniently close to the vibrant city center, the hotel is ideally positioned for relaxation and exploration. Guests frequently commend its proximity to historical landmarks like the San Bernardino Convent and its placement on the picturesque Calzada de los Frailes, adding to the hotel's allure.
The breakfast offerings at Casa Quetzal Hotel are widely appreciated for their delicious, hearty and fresh options. Guests enjoy starting their day with a variety of items such as fresh fruits, yogurt, granola and hot coffee, often enjoyed in scenic locations like shaded gardens or by the pool. Friendly service and healthy breakfast choices contribute to the positive dining experience, despite occasional mentions of a desire for more variety.
The rooms at Casa Quetzal Hotel successfully blend old-world charm with modern comforts. They are spacious, clean and beautifully decorated with many featuring unique furnishings and large bathrooms. The serene ambiance is enhanced by lovely courtyard views and necessary amenities like air conditioning and mosquito nets. While some guests mention minor issues with noise or ventilation, the overall feedback highlights the delightful and comfortable nature of the accommodations.
Guests consistently praise the hotel's high standards of cleanliness. Both rooms and general areas are well-maintained, creating a tidy and inviting atmosphere. Daily housekeeping ensures that everything remains spotless and the grounds are kept in excellent condition, contributing to a pleasant stay.
The staff at Casa Quetzal Hotel is a standout feature, known for their warmth, professionalism and attentiveness. Guests appreciate the team's friendliness, helpfulness and dedication to providing exceptional service, making visitors feel welcomed and cared for. The staff's ability to speak English and offer useful recommendations further enhances the overall guest experience.
The hotel offers a variety of amenities, including a spa that is highly regarded for its relaxing atmosphere and professional service. Guests enjoy massage treatments in a serene garden setting, contributing to a deeply rejuvenating experience. The pool, though sometimes noted for cleanliness issues, is generally appreciated for its charming and pleasant setting.
Parking at Casa Quetzal Hotel is another valued amenity, providing secure and free spaces that are conveniently located next to the hotel. This feature is particularly beneficial for guests traveling by car, adding to the convenience and ease of their stay.
Families find Casa Quetzal Hotel to be a welcoming and cozy destination with several family-friendly amenities such as a pool, garden and attentive staff who cater to the needs of young children. The comfortable and soft beds, despite mixed reviews regarding their size and firmness, contribute to a restful experience for most guests.
Overall, Casa Quetzal Hotel offers a four-star experience with its excellent service, comfortable rooms and strategic location. While some areas like Wi-Fi and the pool require attention, the positive aspects overwhelmingly ensure a memorable and enjoyable stay for travelers. Show more
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Categories
Hotel with Spa
Casa Quetzal Hotel offers a cozy and intimate setting for a relaxing stay. It is appreciated for its personalized service and comfortable accommodations. The hotel's spa services and central location make it a convenient choice for travelers.
Hotel with Swimming Pool
Features a charming pool area surrounded by lush greenery. The pool provides a refreshing oasis for guests to enjoy.
Outdoor Pool
Business Hotel
Offers comfortable accommodations and a convenient location. It is suitable for business travelers seeking a simple and functional stay.
Small Hotel
Casa Quetzal Hotel is known for its relaxing atmosphere and personalized service, offering a tranquil retreat in Valladolid. The cozy ambiance and attention to detail create an intimate and memorable stay.
Hotel with Outdoor Pool
A boutique hotel with a colonial Mexican style, featuring an outdoor swimming pool within spacious gardens and terraces. It offers a tranquil atmosphere.
Boutique-style Hotel
Hotel for Honeymoon
Family Friendly Hotel
Romantic Hotel
Hotel with Parking
Hotel for Yoga
4-Star Hotel
Room Types
Double RoomThis double room offers air conditioning, cable TV, mosquito net and fan. The bathroom comes with shower.
Junior SuiteThis suite offers air conditioning, cable TV, mosquito net, garden views and fan. The bathroom comes with shower.
Standard King RoomThis room is located on the 2nd floor and features views of the hotel gardens.
Cabin QuetzalThis room features a kitchenette, large palapa and terrace.
King SuiteThe air-conditioned suite has 1 bedroom and 1 bathroom with a walk-in shower and a hairdryer. Boasting a terrace with garden views, this suite also features a tea and coffee maker and a flat-screen TV. The unit has 1 bed.
Studio with BalconyThe air-conditioned suite has 1 bedroom and 1 bathroom with a walk-in shower and a hairdryer. Boasting a balcony with pool views, this suite also features a wardrobe and a flat-screen TV. The unit has 1 bed.
Standard Queen RoomThe double room offers air conditioning, a wardrobe, a terrace with garden views as well as a private bathroom boasting a walk-in shower. The unit has 1 bed.
Cottage with Garden ViewThis bungalow features 1 living room, 1 separate bedroom and 1 bathroom with a bath and free toiletries. Among the room amenities are a tea and coffee maker, a seating area, a wardrobe as well as a patio and garden views. The unit has 1 bed.
Guest Reviews
8.7
Very Good
Location
Casa Quetzal Hotel boasts an excellent location, drawing consistent praise from guests. Nestled in a quiet area yet just a short walk from Valladolid's vibrant city center, the hotel's positioning is ideal for both relaxation and exploration. Its proximity to the historic San Bernardino convent offers guests a picturesque and culturally rich setting with many highlighting the convent's lovely night show.
Guests describe the area surrounding the hotel as lush and peaceful, often referring to it as a green oasis. This serene environment, combined with the hotel's beautiful garden and colonial style, provides a refreshing escape from the city's hustle and bustle. The hotel's location on Calzada de los Frailes, often regarded as one of the most charming streets in Valladolid, further enhances its appeal.
Visitors also appreciate the convenience of nearby amenities with shops, restaurants and attractions all within walking distance. The hotel's accessibility to key sites in Valladolid, such as the main street and main square, makes it a perfect base for those looking to explore the city on foot. Despite being close to the action, guests regularly mention the tranquility of the location, ensuring a restful and enjoyable stay.
Overall, Casa Quetzal Hotel is celebrated for its strategic and charming location, offering both serenity and easy access to Valladolid's cultural and historical landmarks.
Breakfast
Guests at Casa Quetzal Hotel generally had positive experiences with the breakfast offerings. Many reviews highlighted the delicious and hearty nature of the meals, often describing them as very tasty, plentiful and fresh. Visitors appreciated the inclusion of fresh fruits, yogurt, granola, toast and hot coffee with some noting the delight of eating in scenic locations such as shaded gardens, terraces and by the pool. The continental breakfast was frequently mentioned with special praises for its simplicity yet satisfying quality. Guests loved the friendly service and the healthy options available, such as the fresh fruit breakfast and light but delicious continental dishes.
Though most comments were favorable, there were occasional mentions of the breakfast being repetitive, minimal or simply okay compared to Mexican breakfasts at other hotels. Some guests desired more variety and options beyond sweet items, wishing for more substantial breakfast fare like American-style breakfasts. Despite these few critiques, the overall sentiment reflected a pleasant start to the day, underlined by the garden ambiance and thoughtful service.
Rooms
Casa Quetzal Hotel offers a delightful blend of old charm and modern comfort through its rooms, which are consistently praised for their spaciousness, cleanliness and beautiful décor. Guests often mention the large and well-appointed accommodations, many of which boast unique decorations and authentic furnishings that add to the hotel's enchanting atmosphere. The bathrooms, often described as roomy, complement the overall comfort of the rooms.
Several reviews highlight the lovely views from rooms overlooking a beautiful courtyard, adding to the serene ambiance. Air conditioning and mosquito nets in some rooms ensure a comfortable stay, despite occasional mentions of mosquitoes. The rooms are also noted to be well-equipped with necessary amenities with some featuring hammocks and even kitchen facilities for those who prefer self-catering.
However, some guests pointed out a few drawbacks, such as noise from rooms located near the main street and occasional issues with older structures lacking proper ventilation or modern windows. Despite this, the majority of the feedback emphasizes the commodious, clean and beautifully decorated nature of the accommodations, making Casa Quetzal Hotel a charming and comfortable stay for its guests.
Beds
Casa Quetzal Hotel offers a mixed experience when it comes to the quality of its beds. Despite some guests finding the beds small or somewhat outdated, the majority highlight the comfort and spaciousness of the beds. Many reviews praised the comfortable and soft mattresses with some guests appreciating the cozy vibe provided by the large canopy beds. The quality of the bedding and the softness of the sheets were also well-received, adding to the overall comfort. While a few guests found the beds hard or noisy, these were outweighed by the numerous comments on the beds’ comfort. Spacious rooms with super comfortable beds are frequently noted, making it an appealing choice for those prioritizing comfort during their stay. However, for those who are more sensitive to bed size and firmness, it might be worth mentioning that there are varying experiences with the beds at Casa Quetzal Hotel.
Cleanliness
Casa Quetzal Hotel has garnered significant praise for its high standards of cleanliness, drawing commendations for its rooms, bathrooms and general atmosphere. Guests frequently highlighted that the rooms are neat, cozy and spotless with daily housekeeping ensuring that everything remains tidy and well-maintained. The attention to detail extends beyond the rooms with the beautifully decorated areas and impeccable cleanliness making it a comfortable and inviting place to stay.
The grounds are also maintained to a high standard, contributing to a clean and relaxing environment. However, it should be noted that there were occasional mentions of minor cleanliness issues such as dust in the hallways, loose hairs on nightstands and inadequate cleaning in some areas. The pool area attracted some criticism with several guests mentioning that the pool was not consistently clean and sometimes had no filter running.
Despite these minor setbacks, the overall impression of Casa Quetzal Hotel is overwhelmingly positive, especially regarding the cleanliness and comfort it offers its guests. The diligent housekeeping, clean atmosphere and attention to decoration make it a well-recommended choice for travelers seeking a tidy and pleasant stay.
Staff
At Casa Quetzal Hotel, the warmth and professionalism of the staff truly stand out. Guests consistently highlight the friendliness and attentiveness of the personnel, who are always ready to offer a warm welcome and provide excellent service. Whether it’s the front desk, reception or those serving breakfast, the staff's dedication is evident in their desire to make guests feel at home. The owners are also noted for their kindness and helpfulness, further elevating the personable atmosphere of the hotel.
Many reviews emphasize the staff's extraordinary service and their knack for making everyone feel welcomed and cared for. The team is described as highly effective, professional and available, always willing to go the extra mile to accommodate guests’ needs. Their smiling faces and helpful nature leave a lasting impression, making the stay at Casa Quetzal both comfortable and memorable.
Guests appreciate the staff's ability to speak English, their helpful tour and restaurant recommendations and their overall pleasant demeanor. The staff’s super-friendly, kind and cheerful disposition consistently receives high praise, creating a relaxed and inviting environment that makes guests want to return. All these qualities combined ensure that visitors experience a top-notch level of hospitality during their stay at Casa Quetzal Hotel.
Wi-Fi
Casa Quetzal Hotel offers a charming experience, but several guest reviews highlight issues with the Wi-Fi. While there are positive mentions of Wi-Fi working fine in specific areas or points within the hotel, many guests experienced poor or weak connections, particularly in their rooms. Some reported no signal at all, making simple tasks such as paying with a card difficult. Wi-Fi instability and slow speeds were also common concerns. Despite these points, there are occasions where guests found the internet good or fine, suggesting that Wi-Fi performance may vary throughout the hotel. Overall, while the hotel presents many appealing features, the Wi-Fi connection might not meet everyone's expectations.
Spa
Casa Quetzal Hotel offers an impressive spa experience that guests consistently praise for its relaxing and serene atmosphere. Situated in a beautiful garden, the spa provides a perfect setting for unwinding with a massage. Visitors particularly highlight the spa's cozy and quiet spaces, making it ideal for a soothing escape.
Patrons have described the spa facilities as reliable and satisfactory, extending commendations to the service and the professionalism of the staff. The massage therapists are noted for their expertise, ensuring clients leave deeply relaxed and rejuvenated. The massage services, including specialized treatments and couples massages, are frequently touted as exceptional and highly recommendable.
The spa's comprehensive offerings, including yoga and meditation sessions, add an extra layer of holistic wellness. Guests suggest booking ahead to ensure a chance to indulge in the delightful and highly recommended spa services during their stay.
Pool
The pool at Casa Quetzal Hotel receives mixed feedback from guests but generally has some positive highlights. Many guests appreciate the pool as a charming and beautiful feature of the hotel with a pleasant and nicely arranged space for relaxation. It is often described as being in a beautiful natural setting or an 'urban jungle,' adding to its appeal.
Despite the pool's aesthetic charm, several guests note issues with cleanliness and maintenance. The pool has been described as small, often with leaves or debris and sometimes having cloudy water. While some guests found the water clean and enjoyed a refreshing swim, others indicated that the water could be chilly and on occasions, the pool was too dirty for use.
The pool area, alongside the internal garden, is highlighted as a relaxing spot, though it is noted that maintenance efforts could be improved to ensure a consistently clean experience. Overall, the pool adds to the hotel's appeal, especially for cooling off and relaxing, but attention to cleanliness and maintenance is crucial.
Parking
Casa Quetzal Hotel offers a variety of parking options that guests have found beneficial during their stays. One of the standout features is the availability of private, secure parking, which guests appreciated, especially because it is free of charge. The parking space is conveniently located next to the hotel, providing easy access and it is locked at night, adding an extra layer of security. While some guests noted that the parking area could accommodate up to five cars and was not very spacious, it was generally considered adequate and well-monitored. The inclusion of large, free parking spaces and the security provided at night were particularly highlighted as positive aspects. Some reviews mentioned that the parking facility significantly helped them during their stay, making it a valued amenity for travelers driving to the hotel. However, a few noted that the parking space could have been better maintained. Overall, the provision of free and secure parking at Casa Quetzal Hotel contributes to a hassle-free experience for guests with vehicles.
Family
Casa Quetzal Hotel is frequently praised for its family-friendly atmosphere and setting. The accommodation feels cozy and welcoming, making it an excellent choice for family trips. The hotel offers a range of family-friendly amenities, including a pool that is often highlighted as a popular spot for both kids and parents to enjoy together. The garden provides a secure and inviting space for children to play with one unique feature being a fun tree house that adds to the charm.
The hotel staff's attentiveness and kindness, especially towards young children, enhance the family-friendly experience. They go out of their way to assist families, making everyone feel at home. Parents can relax knowing their children are safe and entertained, whether in the garden or enjoying the family-friendly menu options.
Overall, Casa Quetzal Hotel stands out as a great destination for families looking for a secure, cozy and welcoming place to stay with plenty of activities and spaces designed to ensure a memorable family vacation.
4 Star
Casa Quetzal Hotel consistently delivers a four-star experience with its professional service and comfortable, spacious rooms. The hotel meets and even surpasses the standards expected of a four-star establishment, providing quality amenities and services. Guests often describe it as a unique boutique hotel, yet it maintains the high-quality service, comfort and standards parallel to four-star accommodations. The positive feedback confirms that Casa Quetzal truly deserves its star rating.
Business
Casa Quetzal Hotel is well-regarded by business travelers for its suitability and amenities catered to their needs. Offering good workspace options and a conference room, it presents an ideal environment for solo business trips. Guests highlight the hotel's private and quiet atmosphere, making it highly recommended for corporate stays and business travel. Its business-oriented facilities and pleasant atmosphere contribute to its positive reception among those traveling for work.
Outdoor Pool
Casa Quetzal Hotel features an inviting outdoor pool that guests have frequently praised for its cooling effect, ideal temperature and overall pleasant experience. The pool is set in a beautiful green courtyard, adding to its charm and making it a great spot for relaxation, particularly on hot days. Many guests described the pool as clean and well-maintained, despite occasional reports of it needing more thorough cleaning to remove tree leaves. Overall, the beautiful ambiance of the pool and surrounding garden contributes significantly to the hotel's appeal.
Yoga
Casa Quetzal Hotel offers an impressive array of yoga-related facilities and activities that have garnered positive feedback from guests. The regular yoga sessions are frequently described as great with many noting the comfort and quality of the classes. Guests particularly appreciate the complimentary yoga classes, underscoring their value and accessibility. The availability of yoga and meditation sessions is also highlighted, providing a comprehensive wellness experience. Overall, Casa Quetzal Hotel effectively caters to yoga enthusiasts looking to integrate physical and mental well-being into their stay, allowing them to focus on training without stress.
Boutique-Style
Casa Quetzal Hotel is celebrated for its distinct boutique atmosphere, often described as a hidden gem. This small, cozy hotel exudes an authentic charm with beautifully decorated rooms and a unique Mexican-style structure featuring a large internal patio. Guests consistently remark on the picturesque and beautifully maintained garden, which adds to the serene and enchanting ambiance.
The hotel's decor is quaint and steeped in local culture, contributing to its strong boutique feel. Nestled close to the center yet offering a peaceful retreat, Casa Quetzal stands out for its excellent service and welcoming environment. Visitors commend the hotel's scenic grounds and describe it as a small paradise with every aspect, from the gardens to the breakfast, being just wonderful. This boutique hotel truly offers a unique and charming stay, making it a perfect choice for those seeking an authentic and beautiful experience.
Romantic
Nestled in a serene location, Casa Quetzal Hotel offers an ideal setting for a romantic escape. The charming courtyard, adorned with an abundance of plants, creates a dream-like atmosphere perfect for couples seeking intimacy. Guests frequently mention the romantic ambiance of the rooms and the overall hotel, making it an excellent choice for both family and couple getaways.
The beautifully maintained gardens enhance the experience, providing a feeling of living in a private, romantic paradise. Many couples have celebrated special moments here with the hotel staff going above and beyond, such as organizing surprise flower arrangements for Valentine's Day.
Whether it’s a romantic trip or a quiet stay, Casa Quetzal Hotel ensures a wonderful romantic setting, making it a highly recommended getaway destination for lovebirds.
Yes, Casa Quetzal Hotel has pool(s) that belong to one or more of the following categories: Outdoor Pool.
Yes, a spa is available at Casa Quetzal Hotel.
No, Casa Quetzal Hotel doesn't allow dogs.
Yes, parking facilities are available at Casa Quetzal Hotel.