Sercotel Valladolid
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Summary of reviewsSercotel Valladolid is highly regarded for its strategic location, offering practicality for car travelers and peaceful surroundings. Positioned conveniently near major highways, the hotel provides easy access to key transit points and city attractions without the hassle of urban congestion. Guests appreciate the free parking, serenity and the modern, spacious rooms.
The breakfast receives praise for its wide selection and quality, featuring fresh produce, hot and cold dishes and a pleasant presentation. The breakfast staff’s friendliness adds to the experience, though some find the breakfast slightly expensive and suggest minor improvements in some items.
Dinner at the on-site restaurant is generally well-received with commendations for the delicious food and reasonable prices. While some meals and service can be inconsistent, the restaurant remains a convenient and enjoyable option, especially with the pet-friendly terrace.
Rooms are noted for their comfort, modern decor and cleanliness. Despite occasional critiques of size and minor maintenance issues, most guests find the accommodations spacious and well-appointed. Family rooms and connecting options are particularly valued.
Cleanliness is a strong point with the hotel maintaining high standards in both rooms and common areas. The diligent housekeeping staff ensures a spotless environment, contributing to a pleasant stay.
The staff are frequently praised for their friendliness and professionalism, creating a welcoming atmosphere. Multilingual capabilities and helpfulness at check-in and check-out enhance the overall guest experience.
Wi-Fi quality is generally good, though occasionally inconsistent. The arrangement with a nearby gym is appreciated, providing well-equipped fitness facilities at no extra charge, despite occasional crowding.
The pool offers a relaxing space, valued for its cleanliness and family-friendly features, though it can become crowded and is smaller than expected. Parking options are plentiful and convenient with secure underground and free street parking available, along with EV charging facilities for eco-minded travelers.
Overall, Sercotel Valladolid is a solid choice for both short and long stays, offering a comfortable and well-equipped environment with excellent service and practical amenities.
Categories
The breakfast receives praise for its wide selection and quality, featuring fresh produce, hot and cold dishes and a pleasant presentation. The breakfast staff’s friendliness adds to the experience, though some find the breakfast slightly expensive and suggest minor improvements in some items.
Dinner at the on-site restaurant is generally well-received with commendations for the delicious food and reasonable prices. While some meals and service can be inconsistent, the restaurant remains a convenient and enjoyable option, especially with the pet-friendly terrace.
Rooms are noted for their comfort, modern decor and cleanliness. Despite occasional critiques of size and minor maintenance issues, most guests find the accommodations spacious and well-appointed. Family rooms and connecting options are particularly valued.
Cleanliness is a strong point with the hotel maintaining high standards in both rooms and common areas. The diligent housekeeping staff ensures a spotless environment, contributing to a pleasant stay.
The staff are frequently praised for their friendliness and professionalism, creating a welcoming atmosphere. Multilingual capabilities and helpfulness at check-in and check-out enhance the overall guest experience.
Wi-Fi quality is generally good, though occasionally inconsistent. The arrangement with a nearby gym is appreciated, providing well-equipped fitness facilities at no extra charge, despite occasional crowding.
The pool offers a relaxing space, valued for its cleanliness and family-friendly features, though it can become crowded and is smaller than expected. Parking options are plentiful and convenient with secure underground and free street parking available, along with EV charging facilities for eco-minded travelers.
Overall, Sercotel Valladolid is a solid choice for both short and long stays, offering a comfortable and well-equipped environment with excellent service and practical amenities.
Hotel Taking Steps Towards Sustainability
Mentioned as a green option, this hotel holds a third-party sustainability certification, indicating adherence to certain environmental standards.
Family Friendly Hotel
This hotel offers an outdoor pool, a game room, and kids' meals, making it suitable for families with children. It also provides laundry services and is pet-friendly.
Dog Friendly Hotel
Sercotel Valladolid allows pets of any size and offers pet-friendly rooms. It also provides convenient amenities such as parking and laundry services, making it a comfortable stay for both guests and their animals.
Hotel with Swimming Pool
Features a fabulous outdoor swimming pool and drinks area. Offers a pleasant garden area surrounding the pool.
Outdoor Pool
Hotel with Parking
This hotel is a frequently booked option in Valladolid and provides parking. It is known for cleanliness and comfort.
EV charging stations
Accessible Hotel
This hotel has 3 adapted rooms with accessible bathrooms. It offers parking reserved for persons with reduced mobility, step-free access, accessible toilets in common areas, and a lift for vertical movement. Visual signposting is also available.
Hotel with EV Charging Stations
This hotel offers EV charging stations, making it a convenient choice for electric vehicle owners. It provides comfortable accommodations and is well-regarded by guests.
Hotel with Outdoor Pool
This 4-star hotel in Valladolid city has an outdoor pool with a sun terrace.
Hotel for Honeymoon
Romantic Hotel
Business Hotel
Hotel with Gym
4-Star Hotel
About Sercotel Valladolid
License: H47227
Guest Reviews
Location
Guests appreciate the quiet surroundings, ample free parking and proximity to the Museum of Science. There are also nearby shopping centers and dining options, including a McDonald's just across the street. The hotel's modern structure and spacious, well-equipped rooms add to its appeal.
While the hotel is not centrally located, it remains accessible to the city center via a pleasant walk or a quick car ride, which many guests find manageable. This location grants easy reach to major city attractions without the hassle of crowded urban settings, offering the best of both worlds in terms of convenience and tranquility.
Overall, Sercotel Valladolid is well-regarded for its excellent location for those traveling by car, serene environment and practical facilities, making it a solid choice for both short stays and longer visits.
Breakfast
The breakfast staff is often noted for their friendliness and professionalism, further enhancing the dining experience. Guests also appreciate the spacious breakfast area, though some mention it can get crowded, leading to wait times. The terrace option for breakfast with views of the garden and pool adds a pleasant touch for some guests.
Despite the largely favorable comments, there are a few critiques. Some guests found the breakfast to be on the pricier side and a few suggested improvements in the quality and variety of deli products and hot items. A small number of reviewers felt the breakfast could be more generous or noted that certain items, like hot dishes and croissants, could be better.
Overall, the breakfast at Sercotel Valladolid is well-regarded for its variety, quality and completeness, making it a recommended part of the stay for many travelers.
Dinner
However, some reviews reflect inconsistencies in food quality and service. While several guests were thrilled with their meals, enjoying everything from burgers to lamb chops, others pointed out issues such as undercooked dishes and less appealing industrial-quality offerings. Service quality also varied with some noting friendly and efficient staff, whereas others experienced service errors and a lack of professionalism.
Despite the mix of feedback, dining at the Sercotel restaurant is a convenient option, especially given the limited alternative dining options nearby. For those staying at the hotel, it remains a practical choice for a good evening meal with the added benefit of being pet-friendly, allowing guests to enjoy their meals on the terrace.
Rooms
Comfort is a consistent theme, underscored by comfortable beds and soundproofing that ensures a quiet stay. Some rooms offer lovely views and ample light, which enhance their appeal. However, a few guests noted issues such as hard pillows, temperature control problems and minor maintenance needs, like worn carpets or malfunctioning amenities.
The decor is modern and stylish and many rooms are well-equipped with large TVs, safes and tea-making facilities. While some rooms are due for an update, their overall condition appears to satisfy most visitors. Moreover, the hotel's excellent breakfast offerings and convenient location near major highways contribute positively to the guest experience.
Family rooms and connecting room options are especially appreciated by those traveling with children, despite space constraints at times. The common sentiment is that Sercotel Valladolid provides a comfortable, clean and modern stay with spacious facilities that are well-maintained.
Beds
However, opinions diverge when it comes to the sofa beds. Several guests found them uncomfortable, citing issues with thin or hard mattresses and discomfort that impacted their rest. Some guests pointed out that the sofa beds were old, squeaky and took up too much space in the room, especially when traveling with more people.
Despite the mixed reviews on the sofa beds, the main beds generally receive positive feedback. Guests appreciate the spaciousness and comfort of the beds with many noting clean, quiet and well-furnished rooms. The contrast between the comfort of the main beds and the dissatisfaction with the sofa beds is noticeable but does not overwhelmingly detract from the overall positive experience.
In conclusion, Sercotel Valladolid excels in providing comfortable main beds, ensuring guests enjoy a restful stay. However, those requiring additional bedding, such as sofa beds, may not find them as comfortable. Overall, the quality of the main beds and the excellent bedding contribute significantly to guest satisfaction.
Cleanliness
Despite the general high standards, a few reviews mentioned occasional lapses in cleanliness, particularly in the bathrooms and with the carpets, which sometimes appeared stained or worn out. However, these instances seemed to be exceptions rather than the rule and the overall feedback about the hotel's cleanliness was overwhelmingly positive.
The public amenities and facilities also reflected this high standard, being well-maintained and clean. The hotel's modern appearance and thorough implementation of health protocols added to the sense of cleanliness and safety. Additionally, the tranquil and clean ambiance extended to the hotel's surroundings, contributing to a pleasant stay.
In summary, while there were some minor areas for improvement, Sercotel Valladolid generally impresses with its diligent housekeeping and immaculate facilities, making it a reliable option for travelers prioritizing cleanliness.
Staff
Guests appreciate the multilingual capabilities of the staff, particularly their proficiency in French and English, which adds to the welcoming atmosphere. Professionalism is a common theme with several reviews noting that the staff members are pleasant, polite and possess a keen attention to detail. The housekeeping team also receives high praise for their efficiency and friendliness.
However, there are occasional mentions of less positive interactions, such as certain staff members lacking communication skills or displaying unprofessional attitudes. Despite these few instances, the majority of guests are satisfied with the staff’s performance, underscoring the competent and amiable service at the hotel.
Overall, the combination of friendly, attentive service and professional demeanor makes the Sercotel Valladolid's staff a significant strength, contributing positively to the guest experience.
Wi-Fi
Gym
Some guests have mentioned occasional crowding at peak times, but the access is seamless with a daily pass provided by the hotel. Despite a few concerns about the gym being closed unexpectedly, overall, the easy access and no extra charge seem to outweigh any minor inconveniences. The hotel has a practical setup for guests looking to stay active and the partnership with the nearby gym enhances the experience, ensuring a robust fitness environment during their stay.
Pool
However, the pool does have some notable drawbacks. It is frequently mentioned that the pool is small and, coupled with a large number of guests, this can make the area feel crowded and less enjoyable at peak times. Several reviews highlight insufficient space for sun loungers and hammocks around the pool, leading to a congested environment. The water temperature tends to be on the colder side and on occasion, cleanliness issues such as murky water or cockroaches have been reported. Additionally, the pool's appearance does not always match the promotional photos, leading to some disappointment.
Operational challenges also impact guest satisfaction. There are instances where the pool was closed for maintenance or other reasons, sometimes without prior notice to guests. This has been a source of frustration, particularly during the summer months when guests expect the facility to be available.
Overall, while the pool at Sercotel Valladolid provides a good opportunity for relaxation and is a valued feature of the hotel, its small size and occasional operational issues suggest room for enhancement to better meet guest expectations.
Parking
The underground parking at the hotel is highlighted as secure, spacious and directly accessible via elevator to the rooms, which many find convenient. There are also guarded and private parking options, making it ideal for those who prioritize the safety of their vehicle. The garage parking is described as good, generous and suitable even for electric vehicles with free charging stations available.
Several guests noted that on-street parking is often easy to find and is usually free, contributing to the overall parking convenience. The area around the hotel seems safe, making the free street parking a viable alternative. Both motorcycles and cars are accommodated, though it was highlighted that motorcycle parking costs as much as car parking.
Overall, parking at Sercotel Valladolid is largely hassle-free with several secured options, despite some reviewers mentioning the parking fees as slightly high. Whether choosing paid underground parking or making use of the free street spots, guests generally find the experience satisfactory and convenient.
EV charging stations
While one review indicated a malfunction of the single EV charging station, this appears to be an isolated incident. In addition to the charging facilities, guests appreciated the comfortable and spacious parking area, which accommodates vehicles with roof boxes.
Sercotel Valladolid’s effort to incorporate EV-friendly amenities is generally well-received, making it a practical choice for those driving electric cars.
Family
The family rooms comfortably accommodate up to four guests, although some feedback indicates they might feel a bit cramped for larger families. However, many parents have found the rooms clean and cozy with the option to add baby cribs and even bring pets along. Additionally, the hotel staff is commended for their friendly and accommodating nature, ensuring that family needs are met promptly.
Dining at Sercotel Valladolid is also tailored for young guests with child-friendly breakfast menus, although clearer pricing for children's meals is suggested. The breakfast itself has received positive comments for its quality, contributing to an overall pleasant stay.
Located conveniently in a nice part of Valladolid and easily accessible from the motorway, Sercotel Valladolid serves as a great stopover for family trips, including those en route to Portugal. While the hotel could improve upon the size and furnishings of its family rooms, its dog-friendly policy, good treatment of children and accommodating staff make it a reliable option for families seeking a comfortable and enjoyable stay.
4 Star
Positive comments highlight the affordability and quality balance with good facilities and suitability for a night stopover or short stay, particularly if travelers have a car. The hotel is also described as very good with friendly reception staff and orderly service.
However, numerous reviews indicate that the hotel does not consistently meet four-star standards. Guests noted issues with the level of room cleanliness, especially under the beds, inadequate breakfast catering and limited towel and service amenities. Others were underwhelmed by the wireless services and found the overall experience disappointing due to small and non-impressive attributes.
Several reviewers mentioned that the hotel shouldn't have the stars it does, indicating that it may not deserve its four-star status. There were also complaints about the need for better service quality and some suggested that the hotel might not maintain the same rating elsewhere. Despite providing good value, the hotel was criticized for not living up to expectations that come with a four-star rating, especially considering the price and the need for additional improvements in various areas.
Business
This hotel has consistently served as a reliable transit stop, particularly noted for its suitability for quick stays both en route to the Algarve and on return journeys. Guests appreciate the good pricing for business trips and find the business-oriented amenities adequate for their needs. While some minor scheduling conflicts with meeting and dining rooms were noted during public holidays, it remains a favored spot for peaceful work stays and business gatherings. In summary, Sercotel Valladolid stands out as a practical and reliable option for any business traveler visiting the area.
Accessible
The hotel's location is seen as advantageous, being easily accessible from main roads and the city center. While some guests found it a bit far from the center, most agreed that it’s conveniently reachable by car. The accessible parking areas and easy underground parking further enhance the convenience for travelers.
Families have found the hotel accommodating with family rooms available and amenities such as prepared cribs provided without extra charges. However, some accessibility setbacks were mentioned, including the inconvenience of climbing stairs with luggage and the need to request specific items like chairs for accessible rooms at the reception.
Overall, Sercotel Valladolid offers a comfortable and accessible stay for guests with disabilities, making it a favorable choice for many travelers seeking convenience and thoughtful accommodations.
Outdoor Pool
Dog Friendly
Guests appreciate the small but thoughtful touches, such as detailed dog-friendly welcome packets and treats, which contribute to a welcome feeling upon arrival. This dedication to pets extends to emergencies, where staff are particularly helpful, showcasing their commitment to providing a comprehensive pet-friendly experience.
The hotel combines comfort with cleanliness, offering spacious, comfortable rooms and a generally amicable atmosphere for both pets and their owners. The facility is ideal for family trips including pets, enabling guests to enjoy their stay without worrying about their animals. Overall, Sercotel Valladolid provides a well-rounded, welcoming experience for pet owners, making it a preferred choice for travelers who don't want to leave their four-legged friends behind.
Yes, Sercotel Valladolid has pool(s) that belong to one or more of the following categories: Outdoor Pool.
No, a spa isn't available at Sercotel Valladolid.
Yes, Sercotel Valladolid welcomes dogs.
Yes, parking facilities are available at Sercotel Valladolid.
Yes, Sercotel Valladolid has a gym.
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