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Summary of reviewsFletcher Hotel Restaurant De Burghoeve is highly regarded for its superb location, serving as an excellent base for exploring Limburg and providing easy access to Valkenburg's center and surrounding attractions. The idyllic setting is perfect for cycling and short walks and it conveniently lies on the Pieterpad route. Though parking can be challenging due to limited space, the availability of free parking and electric vehicle charging stations are appreciated.
The breakfast experience at the hotel is consistently praised. Guests find it to be a highlight, enjoying a diverse and well-organized buffet that includes fresh and ample options. The friendly and helpful staff further enhance the enjoyable morning atmosphere.
While the hotel's rooms are clean and feature a comforting ambiance, many guests note that they are outdated and in need of renovation. Issues such as small room size, awkward layouts and poorly functioning showers are common complaints. Despite these drawbacks, the rooms are often kept as clean as possible with some guests reporting clean bedding and good maintenance in certain areas.
Regarding cleanliness, feedback is mixed. Areas such as some bathrooms and bedrooms are noted for their cleanliness, but other parts of the hotel show signs of poor maintenance. Issues like dirty carpets, mold and cobwebs have been reported, affecting the overall guest experience.
The staff at Fletcher Hotel Restaurant De Burghoeve receive unanimous praise for their friendliness and helpfulness. Guests frequently commend the warm and accommodating nature of the employees, who contribute significantly to a welcoming atmosphere and overall positive experience.
The beds, like the rooms, receive mixed reviews. While some guests report comfortable mattresses and satisfactory sleep, others mention issues with sagging or deformed mattresses and unsupportive pillows. The management in the Coach House seems to fare better in this regard with guests describing the beds there as good.
In summary, Fletcher Hotel Restaurant De Burghoeve offers a superb location, excellent breakfast and a warm, friendly staff, making it an appealing choice for many visitors. However, improvements in room updates, bed quality and overall cleanliness could elevate the guest experience further. Show more
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Categories
3-Star Hotel
Fletcher Hotel Restaurant De Burghoeve offers a comfortable stay with on-site dining, providing convenience and value for guests.
Hotel with EV Charging Stations
Hotel near Golf Courses
Family Friendly Hotel
Hotel with Parking
EV charging stations
Cheap Hotel
Room Types
Standard Triple Room with ShowerA comfortable room with free Wi-Fi, TV and box-spring bedding.
Luxury Double RoomThis suite includes a spa bath, flat-screen TV and direct access to the garden.
Standard Double Room with ShowerIncludes free Wi-Fi, box-spring bedding and a private bathroom.
Please note that children cannot be accommodated in this room type.
Small Double Room with Shower Small room with box-spring bedding, free Wi-Fi and a bathroom with bath tub.
Please note that children cannot be accommodated in this room type.
Budget Twin RoomThis twin room provides heating and a flat-screen TV. The unit offers 2 beds.
Guest Reviews
6.1
Rated
Location
Fletcher Hotel Restaurant De Burghoeve boasts a highly praised location, often described as a great base for exploring Limburg and perfectly situated within walking distance of the center of Valkenburg. Guests frequently highlight the central and convenient positioning, making it easy to access the town core, nearby attractions and public transportation, including a close bus stop that aids in getting around. The hotel's surroundings are also noted for their beauty, ideal for cycling and short walks and it sits conveniently on the popular Pieterpad route. Although some guests mentioned that it is slightly far from the main shopping areas, overall, the location and charming ambiance make it a delightful spot for both relaxation and exploration. Friendly staff and good breakfast contribute positively to the experience, although parking received occasional minor criticism. The combination of centrality, accessibility and scenic surroundings makes this hotel an appealing choice for visitors.
Breakfast
Fletcher Hotel Restaurant De Burghoeve offers an excellent breakfast experience that's well-received by guests. Many highlight the breakfast as perfect, very good or great with several noting it as one of the standout features of their stay. The breakfast buffet is described as extensive, fresh, ample and offering plenty of choices. Guests appreciated the well-organized and neat presentation of the breakfast with some specifically mentioning the delicious and diverse options available.
The friendly and helpful staff contributed positively to the breakfast experience, making mornings at the hotel pleasant and enjoyable. The ambiance during breakfast was cozy and inviting, further adding to the appeal. The inclusive nature of the breakfast was another appreciated aspect with guests mentioning it was certainly fine for their needs.
Overall, the breakfast at Fletcher Hotel Restaurant De Burghoeve is praised not only for its quality and variety but also for the attentive and friendly service that accompanies it.
Rooms
Fletcher Hotel Restaurant De Burghoeve's rooms have left quite an impression on guests, focusing notably on their outdated nature. Many reviews mention the rooms as being old and in dire need of renovation with some even describing them as reminiscent of the seventies. Despite this, a few guests noted that their rooms, while clearly dated, were clean and smelled fresh.
The size of the rooms was also a frequent point of dissatisfaction with numerous mentions of them being very small. Comfort levels varied with comments on awkward layouts, soft beds and poorly functioning showers, including issues like weak water pressure and inconsistent temperature. The bathrooms, often highlighted as a sore point, were described as very old and occasionally rusty with some guests even hitting their heads on sloping ceilings when drying off.
Cleanliness was another major concern with several reports of mold, damp walls, dirty carpets and even cobwebs. Some rooms were noted to have an unpleasant smell, ranging from smoke to general mustiness. Despite this, a handful of guests acknowledged that the rooms, though basic and outdated, were kept as clean as possible.
Guests convey a clear message: the hotel’s rooms are significantly outdated and in urgent need of a comprehensive update to improve both their aesthetic and functional qualities.
Beds
'Fletcher Hotel Restaurant De Burghoeve' has received mixed feedback regarding its beds. Positive comments highlight that some guests found the beds comfortable, often mentioning they slept well and appreciated good mattresses. A few phrases like excellent beds and slept well emphasize the satisfactory experiences of some guests. Comments also point out that the bedding was clean and comfortable and a cozy room with the bed added to the pleasant stay.
However, there are notable concerns regarding bed quality. Several reviews indicate issues like sagging mattresses, beds feeling like hammocks and deformed mattresses with dips, which led to uncomfortable sleep for some guests. The pillows were sometimes described as too soft with little support.
In particular, the Coach House seemed to fare better, as the beds there were described as good. Despite some positive feedback, the recurring theme is an urgent need for bed and mattress replacements to ensure a consistently comfortable experience for all guests.
Cleanliness
Fletcher Hotel Restaurant De Burghoeve has received mixed feedback particularly concerning cleanliness. Guests have noted that while some bathrooms and bedrooms were beautifully clean, there were significant issues in other areas. Many commented on old and outdated facilities including dirty carpeting, thick layers of dust on furniture and mold in the bathrooms. The presence of cobwebs, even in the breakfast room, was repeatedly mentioned. Although the hotel features clean and cozy rooms with typical elegant decor, numerous guests felt that overall maintenance was poor, affecting their stay. Though there were positives, such as clean beds and some spotless bathrooms, these were overshadowed by reports of dampness, dirty walls, poorly maintained areas and the urgent need for renovation across the hotel.
Staff
Fletcher Hotel Restaurant De Burghoeve boasts consistently positive feedback regarding its staff. Guests repeatedly commend the friendliness and helpfulness of the employees, noting that staff members go out of their way to accommodate and assist. The reception is often highlighted for being good and the breakfast service receives praise for the team's warm demeanor. Words like friendly, very friendly and extremely friendly frequently appear, underscoring a welcoming atmosphere. Visitors appreciate the kindness of those who greeted them and note specific instances of staff members doing their best to enhance the guest experience. Despite minor mentions of disorganization, the prevailing sentiment is one of exceptional service with staff described as nice, attentive and prepared to exceed expectations. Overall, the service provided by the staff significantly enhances the stay at Fletcher Hotel Restaurant De Burghoeve.
Parking
The parking situation at Fletcher Hotel Restaurant De Burghoeve has received mixed reviews from guests. Many appreciate the availability of free parking and the convenience of parking located right in front of the hotel. Additionally, the presence of a charging station for electric vehicles is a noted benefit.
However, parking space appears to be a significant concern for a number of guests. The parking lot often becomes full, leading to insufficient spots in relation to the number of rooms. The parking is described as somewhat tight and poorly organized with a small and limited courtyard parking area adding to the chaotic scene. Although the hotel's website advertises free private parking, many guests have found the availability to be very poor. Instances of petrol cars occupying the charging stations further exacerbate the issue. It's recommended to arrive early to secure a parking spot.
No, Fletcher Hotel Restaurant De Burghoeve doesn't have any pool.
No, a spa isn't available at Fletcher Hotel Restaurant De Burghoeve.
No, Fletcher Hotel Restaurant De Burghoeve doesn't allow dogs.
Yes, parking facilities are available at Fletcher Hotel Restaurant De Burghoeve.
No, Fletcher Hotel Restaurant De Burghoeve doesn't have a gym.