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Summary of reviewsThe BEST WESTERN PLUS Valemount Inn & Suites enjoys a prime location that combines convenience and scenic beauty, appealing to both nature enthusiasts and travelers. Nestled by the highway, it offers easy access for those traveling between Edmonton and Vancouver or visiting Jasper National Park. Its tranquil setting, surrounded by tall mountains and next to Cranberry Marsh, provides guests with beautiful walking trails and hiking opportunities. Ample parking is available, making it suitable for travelers with pets or heavy equipment.
Guests have widely praised the hotel’s breakfast offerings, describing them as fantastic and well-executed with a variety of hot and cold options. Highlights include fresh fruits, various juices, pastries and popular freshly baked waffles with cherries. The breakfast buffet’s friendly service enhances the dining atmosphere, adding significant value to guests' stays.
Dinner at the on-site restaurant is generally well-reviewed with many guests describing the meals as delicious and praising the friendly, helpful staff. The bar offers light meals in a pleasant atmosphere, although some guests experienced occasional inconsistencies with food quality and unexpected restaurant closures.
The hotel’s rooms are highly rated for their cleanliness, comfort and spaciousness. Guests appreciate the well-maintained, modern accommodations, featuring comfortable beds and quality linens. The large suites with exterior decks and balconies offer beautiful views, providing a relaxing environment. Housekeeping and maintenance receive commendations for keeping the rooms and facilities spotless.
Staff at BEST WESTERN PLUS Valemount Inn & Suites are consistently praised for their friendliness and helpfulness, contributing significantly to the positive guest experience. From the front desk to the restaurant, the personnel are noted for their accommodating and courteous nature.
The swimming pool, complete with a water slide and jacuzzi, is a highlight for many families, offering a fun and relaxing environment. While it may not be ideal for swimming lengths, it serves as a popular leisure area, especially for children.
Families will find the hotel particularly accommodating with spacious rooms that can comfortably fit multiple beds and amenities like a water slide that entertains kids. The hotel also offers family-friendly dining options, including the ability to order dinner for in-room dining and a welcoming lounge with a fireplace for relaxing.
The comfort of the beds is frequently mentioned with most guests finding them to be very comfortable, contributing to a pleasant stay despite occasional remarks about harder beds or noisy sheets.
Overall, the BEST WESTERN PLUS Valemount Inn & Suites is celebrated for its accessible location, exceptional breakfast, comfortable and clean rooms, friendly staff, enjoyable pool area and family-friendly features, making it a highly recommended option for travelers. Show more
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Categories
Family Friendly Hotel
This Inn & Suites provides comfortable accommodations suitable for families. It includes amenities and services to ensure a pleasant stay.
Dog Friendly Hotel
This hotel offers pet-friendly rooms for small dogs or cats, but they are limited and must be booked in advance. They provide a pet welcome pack with water/food dish and a gift bag with cookies and pickup bags. There is also a designated area to walk dogs.
3-Star Hotel
This hotel features an indoor pool with a waterslide, on-site dining, and complimentary Wi-Fi. It is conveniently located near Valemount Pines Golf and offers a complimentary breakfast. Guest reviews often highlight the clean and comfortable rooms, efficient staff, and overall pleasant experience.
Hotel near Golf Courses
Hotel for Honeymoon
Hotel with Swimming Pool
Heated Pool Indoor Pool Pool Water Slide
Business Hotel
Accessible Hotel
Hotel with Gym
Hotel with Pool Water Slide
Hotel with Indoor Pool
Hotel with Heated Pool
Room Types
King Room with Hot Tub and Balcony - Fireplace/Second FloorThis double room features a spa bath and a fireplace. This air-conditioned double room is comprised of a flat-screen TV with streaming services, a private bathroom as well as a balcony. The unit has 1 bed.
Two-Bedroom Suite - First FloorThis suite consists of 1 living room, 1 separate bedroom and 1 bathroom with a shower and free toiletries. The suite provides air conditioning, a coffee machine, a wardrobe, a carpeted floor, as well as a flat-screen TV with streaming services. The unit offers 2 beds.
Queen Suite with Sofa Bed and Balcony - Wet Bar/Second FloorThis air-conditioned suite is comprised of a flat-screen TV with streaming services, a private bathroom as well as a balcony. The unit has 2 beds.
Queen Room with Two Queen Beds - Pet Friendly/Non-SmokingThis air-conditioned quadruple room includes a flat-screen TV with streaming services and a private bathroom. The unit offers 2 beds.
Queen Suite with Sofa Bed and Wet Bar - Pet FriendlyThis air-conditioned suite includes a flat-screen TV with streaming services and a private bathroom. The unit offers 2 beds.
Queen Suite with Wet BarThis air-conditioned suite includes a flat-screen TV with streaming services, a private bathroom as well as a balcony. The unit offers 2 beds.
Queen Room with Three Queen Beds - Non-SmokingThis air-conditioned family room includes a flat-screen TV with streaming services and a private bathroom. The unit offers 3 beds.
Queen Room with Roll-In Shower - Mobility AccessibleThe double room features a tea and coffee maker. The unit has 1 bed.
Guest Reviews
8.3
Very Good
Location
The BEST WESTERN PLUS Valemount Inn & Suites boasts a prime location that impresses guests with its convenience and scenic surroundings. Nestled right by the highway, it offers easy access for travelers entering Jasper National Park and those journeying between Edmonton and Vancouver. Despite its proximity to the highway, guests appreciate the tranquility of the area, making it a peaceful retreat.
Nature enthusiasts will be delighted with the hotel's setting. It is surrounded by tall mountains and situated next to a nature reserve, Cranberry Marsh, providing beautiful walking trails and opportunities for hiking. The nearby Starratt Wildlife Sanctuary is another highlight for visitors looking to explore local wildlife. Additionally, the hotel grounds feature ample parking, making it ideal for those traveling with pets or heavy equipment like sleds.
Overall, the BEST WESTERN PLUS Valemount Inn & Suites is celebrated for its beautiful and accessible location, offering a perfect blend of natural beauty and convenience for travelers.
Breakfast
Visitors to the BEST WESTERN PLUS Valemount Inn & Suites have largely praised the breakfast offerings, often describing it as fantastic and well-executed. Many guests were pleasantly surprised by the quality and variety of the breakfast, finding it far superior to their expectations. Highlights of the meal include a variety of substantial options with a special mention for the ample food and excellent coffee. The breakfast buffet is appreciated for its diverse choices, featuring fresh fruits, various juices, pastries and freshly baked waffles with cherries—particularly a hit among kids.
Guests have mentioned how the breakfast includes both hot and cold options, making it a hearty start to the day. Items like the waffle maker and the wide array of choices have been frequently highlighted as noteworthy features that enhance the breakfast experience. Additionally, the friendly service has been recognized, contributing positively to the overall dining atmosphere.
While the majority of reviews are glowing, a few guests felt the breakfast buffet could be better replenished and noted the use of plastic utensils as a slight drawback. Nevertheless, the general consensus is that the breakfast at BEST WESTERN PLUS Valemount Inn & Suites is an exceptional part of the stay, adding significant value for guests.
Dinner
The BEST WESTERN PLUS Valemount Inn & Suites offers a satisfying dining experience with several guests praising the quality of the dinner. The dinners are described as delicious, excellent and served in pleasant surroundings with some even opting to take their meals back to their rooms for convenience. The bar also offers light meals and an enjoyable dining atmosphere. Moreover, the friendly and helpful staff contribute positively to the dining experience, especially for larger groups.
Despite these positives, there were some mixed reviews. A few guests found the food less appealing and on occasion, the restaurant closed unexpectedly before supper. Additionally, the kitchen and dining area could benefit from better staffing, as at times the food availability did not meet expectations. In contrast, the sitting area with a cozy fire and very good food from the kitchen received high marks. While nearby restaurants provide alternative dining options, the on-site restaurant remains a popular choice for many guests.
Rooms
The rooms at BEST WESTERN PLUS Valemount Inn & Suites receive high praise for their cleanliness and comfort, making them an excellent choice for travelers. Many guests highlighted the spaciousness of the rooms, often mentioning large suites with exterior decks and balconies that offer beautiful views. Modern and well-maintained, the rooms are described as clean and boasting comfortable beds with particular attention to the quality of the pillows and bedding.
Families find the rooms accommodating with enough space to comfortably fit multiple double beds. The suites and rooms are updated and nicely decorated, providing a pleasant environment after a long day of travel. Guests appreciated the room layouts and furnishings, which contributed to an overall feeling of relaxation and contentment.
The helpful and flexible staff, along with a good breakfast offering and a nice common area, further enhance the guests' experience. Minor issues, such as rooms not being cleaned daily, were noted but did not overshadow the general satisfaction. Overall, the hotel’s rooms provide a clean, spacious and inviting environment that meets travelers' needs effectively.
Beds
The beds at BEST WESTERN PLUS Valemount Inn & Suites receive high praise for their comfort from various guests. Reviewers frequently highlight the beds as being very comfortable with some noting the incredible comfort of both the beds and the pillows. Guests appreciate the good quality linen and towels provided. However, there are a few mentions of beds being hard and old and remarks about noisy sheets. Despite this, the overall consensus leans towards positive experiences with comfortable beds ensuring a pleasant stay.
Cleanliness
BEST WESTERN PLUS Valemount Inn & Suites has garnered positive feedback for its exceptional cleanliness. Many guests appreciated the clean and comfortable rooms, describing them as spacious and well-maintained. The facilities, including the pool and parking lot, received high praise for their cleanliness. The hotel room conditions were consistently described as spotless, tidy and top-notch with an inviting ambience that contributes to an overall pleasant stay.
Guests noted that the housekeeping and maintenance of the property are commendable, adding that the hotel is a great option for those looking to break up a trip, thanks to its well-maintained premises and strategic location. Despite one mention of a cold room upon arrival, reviews consistently highlight the super clean facilities and comfortable bedding. Additionally, the extremely friendly staff enhances the quality of the stay, setting a positive tone from the moment guests arrive. Overall, the commitment to cleanliness at BEST WESTERN PLUS Valemount Inn & Suites stands out as a key feature contributing to a highly satisfactory guest experience.
Staff
At BEST WESTERN PLUS Valemount Inn & Suites, guests consistently praise the hotel staff for their friendliness and helpfulness. From the front desk to the restaurant, the personnel are noted for providing fantastic service and creating a welcoming atmosphere. The reception staff are particularly highlighted for their accommodating and courteous nature, ensuring that guests feel well taken care of during their stay.
The attention and positive attitude of the staff contribute significantly to the overall guest experience. Many reviews specifically mention how friendly and approachable the staff are with some guests enjoying amenities like lattes that added a special touch to their visit. Lisa at the Summit restaurant receives special commendation for her excellent service, further enhancing the dining experience.
While a few isolated comments mention staff being disinterested or stand-offish, the overwhelming sentiment is one of satisfaction with the staff’s engagement and dedication. The staff’s kindness and willingness to assist seem to be a standout feature, making a stay at this hotel memorable and pleasant.
Pool
The swimming pool at BEST WESTERN PLUS Valemount Inn & Suites appears to be a highlight for many guests, particularly families with children. The presence of a water slide was frequently cited as a major attraction, adding an extra layer of enjoyment for kids who seem to love it. The pool is described as good and enjoyable with amenities that include a relaxing jacuzzi. The temperature of the pool was noted to be perfect, contributing to an overall comfortable swimming experience. Despite some occasional closures due to renovation work, when in service, the pool maintains cleanliness and offers a fun and relaxing environment for both kids and adults. However, it is not primarily designed for swimming lengths, catering more towards leisure and play. The combination of these features makes it a popular spot within the hotel, enhancing the overall stay for guests.
Family
The Best Western Plus Valemount Inn & Suites offers a family-friendly environment that's ideal for travelers with kids. Families will appreciate the spacious rooms, some even accommodating up to six people with three beds and others featuring balconies with lovely views. Kids particularly enjoy the hotel's water slide and pool, while adults can also relax in the hot tub.
Several family rooms are available, ensuring space and comfort for all. The hotel provides attractive amenities such as the option to make Belgian waffles, which adds a fun element to breakfast time. Additionally, the hotel offers convenient meals as guests can order dinner to be taken back to their rooms, a thoughtful gesture especially for those with concerns like leaving pets unattended.
During summer, the extensive outdoor patio space stands out and the main area boasts a welcoming lounge with a fireplace, where guests can enjoy drinks and food service. The hotel's organized and friendly atmosphere, coupled with a super comfortable bed and tasty hot breakfast, make it an excellent stopover. Conveniently located as a restful halfway point between BC and Alberta, the hotel provides a well-deserved respite for travelers.
Yes, BEST WESTERN PLUS Valemount Inn & Suites has pool(s) that belong to one or more of the following categories: Heated Pool, Indoor Pool, Pool Water Slide.
No, a spa isn't available at BEST WESTERN PLUS Valemount Inn & Suites.
Yes, BEST WESTERN PLUS Valemount Inn & Suites welcomes dogs.
No, parking facilities aren't available at BEST WESTERN PLUS Valemount Inn & Suites.
Yes, BEST WESTERN PLUS Valemount Inn & Suites has a gym.