Hotel Balneario Valle del Jerte

Valdastillas 40.13479500, -5.90767300 , Carretera Nacional 110, Km 383 (Show on Map)
8.4
Very Good


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Summary of reviewsHotel Balneario Valle del Jerte is celebrated for its exceptional and tranquil location within the Jerte Valley, offering guests a serene environment surrounded by lush gardens, forest views and beautiful natural landscapes. This idyllic setting provides easy access to picturesque routes and trails, making it an excellent choice for nature enthusiasts and those seeking peace and relaxation. The outdoor spaces, including expansive gardens and a scenic swimming pool area, are well-maintained and enhance the hotel's harmonious integration with its natural surroundings.

Breakfast at the hotel is highly praised for its variety and quality, featuring a plentiful and delicious buffet with options to suit diverse tastes. Guests particularly enjoy the fresh pastries orange juice and the excellent service provided by the breakfast staff. Breakfast often stands out as a highlight of their stay.

Dinner receives mixed reviews with the à la carte options being highly appreciated for their quality and taste, while the buffet is often criticized for its cost, limited variety and mediocre quality. However, the cafeteria and grill receive positive remarks for their reasonable prices and good meals, especially when enjoyed on the terrace.

The rooms at Hotel Balneario Valle del Jerte are spacious and clean, though some guests find them outdated with old furniture and bathroom fixtures. Issues such as slippery surfaces, mold, humidity and inadequate soundproofing are noted. Despite these concerns, the overall cleanliness levels of the rooms leave many guests satisfied.

Cleanliness across the hotel has commendable aspects, particularly the immaculate outdoor pool and sun loungers. However, inconsistencies in room cleaning and certain areas of the hotel, such as the spa and terrace, could benefit from improved standards to match the hotel's four-star rating.

The staff at the hotel is frequently praised for their friendliness and professionalism, particularly at the reception. Some isolated incidents of unfriendly interactions are mentioned, but overall, the staff contributes positively to the guest experience with their attentiveness and accommodating service.

The spa is generally appreciated for its relaxing atmosphere and comprehensive range of facilities with many guests enjoying the hydromassage pool and water circuit. However, some areas need maintenance and modernization and the small size and occasional crowding of the spa detract from the overall experience.

The outdoor pool is well-maintained and aesthetically pleasing, although it can become crowded, affecting the availability of shaded areas and sun loungers. The pool area could benefit from more consistent maintenance and better crowd management.

Parking at the hotel is ample, convenient and secure with complimentary valet service adding extra convenience. Despite being a bit far from the reception area, the parking facilities receive positive feedback overall.

The hotel is family-friendly with a well-received family package and kid-friendly amenities like access to the spa for children and enjoyable pools. However, the lack of lifeguards and outdated rooms and playgrounds are areas for improvement to enhance family safety and comfort.

The beds at the hotel draw mixed reviews with many guests finding them very comfortable and spacious, while others feel there is room for improvement in the quality of pillows and bedding.

Overall, Hotel Balneario Valle del Jerte offers a beautiful and serene environment with highly praised breakfast, friendly staff and various amenities, though some areas such as room modernity, spa maintenance and food variety could benefit from enhancements to improve guest satisfaction.
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Categories
Resort with Spa
This resort offers spa facilities. It is a spa hotel in Valdastillas.

Family Friendly Resort
As a resort, it likely offers various recreational activities suitable for families. The location in Valle del Jerte provides a scenic backdrop for a memorable stay.

Romantic Resort
This resort in Valdastillas offers a spa and wellness center, providing a relaxing and intimate experience surrounded by the natural beauty of the Jerte Valley. The focus on health and relaxation makes it ideal for couples.

Resort with Gym
While specific details about the gym are not available, it is a resort in Extremadura that is listed as having gym facilities, offering a fitness option in a relaxing environment.

4-Star Resort
Located in the Jerte Valley, this resort offers a relaxing retreat with spa facilities and natural surroundings. It features comfortable rooms, a restaurant, and various wellness treatments.

Resort with Outdoor Pool
This resort features an outdoor pool and is located in Valle del Jerte, offering a relaxing environment.

Resort with All Inclusive Packages

Resort with Swimming Pool

  Indoor Pool    Outdoor Pool  


Business Resort

Resort with Parking

Accessible Resort

Resort with Tennis Courts

Resort with Indoor Pool

Room Types
Twin Room This bright, simple room comes with a flat-screen TV and air conditioning.

Superior Double This bright, simple room comes with a flat-screen TV, free minibar, air conditioning and a bathrobe and slippers. Free spa access is included.

Twin Room with Spa Access All Inclusive This twin room has a minibar, bathrobe and flat-screen TV. This offer includes: - Beverages, except cocktails and premium drinks - Unlimited access to the spa water circuit - (1) spa treatment of choice

Superior Double Room with Spa Access All Inclusive This double room features a minibar, bathrobe and air conditioning. This offer includes: - Beverages, except cocktails and premium drinks - Unlimited access to the spa water circuit - (1) spa treatment of choice

Superior Double Room with Terrace The double room provides air conditioning, a minibar, a terrace with garden views as well as a private bathroom featuring a bath. The unit offers 1 bed.

Twin Room with Terrace The twin room features air conditioning, a minibar, a terrace with mountain views as well as a private bathroom boasting a bath. The unit has 2 beds.

About Hotel Balneario Valle del Jerte
License: H-CC-00705
Guest Reviews
8.4
Very Good
Location
Nestled in the exceptional and tranquil environment of the Jerte Valley, Hotel Balneario Valle del Jerte offers a prime location ideal for relaxation and exploration. Surrounded by lush gardens, forest views and beautiful natural landscapes, the hotel is characterized by a calm and serene atmosphere, perfect for disconnecting from the hustle and bustle of everyday life.

The hotel's idyllic setting allows guests easy access to picturesque routes and trails, making it a favorable choice for nature enthusiasts and those seeking peace. Guests consistently praise the stunning and well-maintained outdoor spaces, including expansive gardens filled with trees and a scenic swimming pool area, reinforcing the hotel's harmonious integration with its natural surroundings.

Whether it's the combination of tranquility and accessibility to nearby tourist attractions or the blend of comfort and breathtaking views, the environment around Hotel Balneario Valle del Jerte stands out as one of its most cherished features. The hotel’s privileged location in the valley ensures that visitors enjoy the pristine beauty and relaxed atmosphere of this remarkable area.

Breakfast
The breakfast experience at Hotel Balneario Valle del Jerte receives considerable praise from guests, emphasizing its variety and quality. Many reviews highlight the breakfast buffet as very good, complete and delicious with numerous options to suit different tastes. Guests particularly enjoyed the plentiful and varied offerings, including fresh pastries and other delightful selections. The buffet generally stands out for its richness, variety and superb quality.

Some guests mentioned that breakfast was a standout aspect of their stay, often referring to it as excellent, exceptional or fantastic. Specific mentions of great pastries and fresh orange juice further underscore the high standards maintained. Staff service during breakfast has also been highlighted as one of the positive aspects, characterized by correct and kind interactions.

However, a few reviews indicated areas for improvement, such as occasionally low-quality products and limited variety, suggesting that the breakfast could be more consistently rich and diverse. Despite these minor critiques, the overall sentiment towards the breakfast at Hotel Balneario Valle del Jerte remains very favorable, often described as one of the best parts of the hotel experience.

Dinner
Hotel Balneario Valle del Jerte presents a mixed dining experience according to guest reviews. The various dining options, including a la carte, buffet and grill, receive mixed feedback, yet the restaurant itself garners high praise for its excellent food and cozy terrace ambiance. The grilled meat and fish are recommended for offering a satisfying culinary experience.

The à la carte dinners stand out for their exceptional quality and taste, often described as very good or exquisite. Conversely, the buffet is often criticized for being costly with limited variety and mediocre quality. Some reviews mention the buffet dishes lack proper temperature and flavor and the price-quality ratio leaves much to be desired.

Despite these criticisms, the cafeteria and grill also receive positive remarks for providing good meals at reasonable prices, particularly when dining on the cafeteria terrace. However, there are noted issues with seating availability in the restaurant and cafeteria, possibly leading to inconveniences for some guests.

The food options at the hotel cater to a range of preferences, though a recurring theme is the need for improved variety and quality, especially in the buffet offerings. Staff friendliness during dinner times is highlighted positively and the overall gastronomic experience is rated highly by many with some enjoying excellent breakfasts and dinners.

In summary, while there are areas needing improvement, such as the buffet's variety and value for money, the a la carte and grill options generally provide a satisfying dining experience at Hotel Balneario Valle del Jerte.

Rooms
Despite its picturesque location and a serene atmosphere, the rooms at Hotel Balneario Valle del Jerte receive mixed feedback from guests. On the positive side, many visitors appreciate the spaciousness and cleanliness of the rooms, finding them comfortable and functional. Some mentioned that the rooms come with terraces, adding an extra touch of relaxation, though a few terraces were not well-maintained.

However, several guests pointed out that the rooms are notably outdated with old furniture, decor and bathroom fixtures that appear to have been in place since the hotel's earlier years. Issues such as chipped bathtubs, slippery surfaces and the occasional presence of mold and humidity have been reported. Moreover, the rooms sometimes feel cramped, especially when extra beds are added and there's a notable lack of amenities that one would expect from a four-star establishment.

Additional concerns include inadequate soundproofing, a small television and low-quality room cleaning, which occasionally left past guests' belongings or visible stains. Bathrooms, in particular, are criticized for being too small, outdated and not thoroughly clean with some guests even encountering spiders and bird droppings on terraces.

Although the hotel staff appears friendly and the overall cleanliness levels can leave guests satisfied, there's a clear consensus that the rooms and facilities could greatly benefit from a comprehensive renovation to meet modern standards and improve guest comfort.

Beds
At Hotel Balneario Valle del Jerte, guests have mixed opinions about the beds and pillows. Many visitors praise the beds for their comfort, describing them as delicious, very comfortable and perfect. Several reviews highlight the beds as being spacious and huge, adding to the overall comfort of the stay. The cleanliness and overall comfort of the beds and rooms are frequently noted, making for a generally pleasant sleeping environment.

However, some guests have pointed out issues with the mattresses, mentioning that they can be uncomfortable and may need renewal. A few reviews specifically mention the need to replace the old mattresses and the poor quality of mattress covers. Pillows also receive mixed feedback with some guests finding them uncomfortable or too high, impacting their sleep quality.

Despite the inconsistencies, the positive feedback about the comfortable and spacious beds seems to outweigh the negatives, contributing to an overall satisfactory stay at the hotel.

Cleanliness
Hotel Balneario Valle del Jerte boasts several commendable features with many guests appreciating the immaculate cleanliness of its outdoor pool. The hammocks are clean and well-organized and some rooms have been consistently described as very clean upon arrival. However, several reviews indicate that the hotel experiences significant inconsistencies in its cleaning standards. Multiple guests mentioned that their rooms were not cleaned thoroughly, noting issues such as dusty furniture, dirty walls and spider webs. Bathrooms often attract criticism for lacking thorough cleaning with common complaints about dirty showers, stained sheets and towels and leftover hair.

The spa and terrace areas could also benefit from a thorough cleaning, as guests have reported mold, dirty sun loungers and bird droppings. The hotel’s overall appearance suggests a need for a renovation to address these concerns and improve its service to match its four-star rating. While some guests found the cleaning staff pleasant to deal with, better training and regular checks could significantly enhance the cleanliness of this otherwise fantastic hotel.

Staff
The staff at Hotel Balneario Valle del Jerte is consistently praised for their friendliness and professionalism. Guests frequently highlight the warm and courteous reception staff, who contribute to a pleasant and welcoming atmosphere right from the check-in process. In the dining facilities, waiters and cafeteria staff are generally noted for their pleasant demeanor, although there have been occasional remarks about unfriendly interactions in these areas.

Across the hotel, employees are described as attentive with specific mentions of accommodating customer service staff, friendly massage therapists and extremely helpful employees in general. Particular staff members such as Támara and Natalia from the dining room have made positive impressions. Despite the overall positive feedback, there are some less favorable comments indicating areas for improvement, such as occasional indifference and rudeness from certain staff members and the need for more empathy and better manners in some cases.

Overall, while the majority of the staff at Hotel Balneario Valle del Jerte receive high marks for their friendliness and professionalism, enhancing consistency in service and addressing isolated negative interactions could further improve the guest experience.

Wi-Fi
'Hotel Balneario Valle del Jerte' offers a cozy WiFi lounge complete with comfortable sofas and a large television display, making it an inviting spot for relaxation and connectivity. In the communal areas, including the reception, guests have found the WiFi signal to be strong and reliable, allowing for smooth browsing and communication. However, in the rooms, the experience is notably less favorable. Many visitors have reported difficulties with unstable connections, weak signals and limited coverage for both internet and phone calls. For essential internet activities, it is best to stay connected in the public areas of the hotel.

Spa
Hotel Balneario Valle del Jerte's spa has received mixed reviews but is generally appreciated for its relaxing atmosphere and comprehensive range of facilities. Many guests found the spa area to be peaceful, pleasant and well-maintained with specific praise for the excellent water circuit and variety of treatments available. The hydromassage pool was particularly enjoyed, contributing to an overall soothing experience. The staff's attentiveness and the inclusion of spa access in the room price were also highlighted positively.

Despite these strengths, some visitors pointed out areas in need of improvement, noting that the spa could benefit from maintenance and modernization. Issues such as low-pressure jets, missing tiles and a slightly outdated feel were mentioned. Additionally, the spa being small and occasionally crowded detracted from the overall experience for some guests with long queues and limited availability being common concerns.

Nonetheless, the spa's functional and well-maintained facilities, coupled with its serene environment, make it a notable feature of the hotel. Although there are areas that could use upgrades, the fundamental offerings and the attentive staff make it a worthwhile part of the stay, especially given its integral role in providing a relaxing retreat after exploring the beautiful surrounding landscapes.

Pool
Hotel Balneario Valle del Jerte's pool features a mix of attributes, largely leaning towards positive feedback with some areas for improvement. Guests frequently commend the outdoor pool for being beautiful and well-maintained with a spa pool that many find enjoyable. Despite these positive remarks, several visitors note that the outdoor pool can become quite crowded, particularly during peak times or special events like communions, which can lead to a lack of shaded areas and available sun loungers.

The outdoor pool, although appreciated for its aesthetics, often appears smaller than expected and is situated a bit of a distance from the main hotel building. Some reviewers have pointed out maintenance issues such as cleanliness and upkeep around the pool area, suggesting it could use more consistent attention. While the sun loungers are deemed decent, additional cushions could improve comfort.

Overall, the pool area at Hotel Balneario Valle del Jerte provides a pleasant experience for guests, but its popularity can sometimes impede the relaxation experience. Proper maintenance and better management of crowd levels could greatly enhance the appeal for future visitors.

Parking
Hotel Balneario Valle del Jerte offers ample and convenient parking options for its guests. Both the free and outdoor parking areas are spacious, providing plenty of parking capacity that is easy to utilize. The parking facilities are well-lit and felt secure, ensuring a comfortable experience. Guests can also enjoy complimentary valet service, adding an extra layer of convenience. Despite its size, some guests noted that the parking is somewhat far from the reception area, but overall, the parking situation received positive feedback with no major complaints.

Family
Hotel Balneario Valle del Jerte presents a family-friendly environment that is suitable for travelers with young children. The hotel offers a family package that has been well-received by guests, emphasizing its value for family group visits. Children are allowed access to the spa, which many families appreciated as it made the stay more inclusive. However, some visitors noted that the specific times set for children in the spa could be better aligned with family schedules.

The hotel features pools that are enjoyable for kids, contributing to a relaxing stay for families. Despite the positive reviews, there are some areas for improvement. Guests mentioned a lack of lifeguards at both the spa and the outdoor pools, which could raise safety concerns. There were also comments about outdated rooms and a playground in need of repair.

Overall, the hotel is described as good for family relaxation and offers comfortable accommodations with kid-friendly restaurant options. It highlights its suitability for family vacations, though a few adjustments, such as better scheduling and more safety measures, could enhance the experience.

4 Star
Hotel Balneario Valle del Jerte has garnered mixed reviews regarding its four-star rating and facilities. Guests frequently mention that while the hotel advertises itself as four-star, many felt it did not meet the expectations associated with this rating. It seems the overall amenities and facilities could benefit from an update; some guests pointed out that the hotel's interiors and services felt more reminiscent of the 1980s rather than a modern four-star establishment.

The cleanliness of the rooms and public areas were another common concern with mentions of dirt and rot stains in the shower rooms and the general upkeep not being consistent with a four-star standard. The quality of the meals also drew criticism with several guests noting that the food was not up to par given the prices. Parking facilities, breakfast quality and the spa also fell short of what visitors anticipated from a hotel of this category.

Despite these issues, it's worth noting that there were some who viewed the overall experience as fair for a four-star hotel. However, the consensus seems to be that Hotel Balneario Valle del Jerte requires significant improvements to truly match its four-star rating.

Business
Hotel Balneario Valle del Jerte offers a mix of facilities and services for business travelers with certain highlights and room for improvement. The hotel is recognized for being suitable for business meetings and retreats, featuring nice installations for such events. Guest feedback indicates that the conference facilities and business center, while useful, may feel outdated and could benefit from enhancements.

The spa services can be leveraged for business purposes, adding a unique dimension to corporate events. However, the spa, gym and outdoor pool may face high demand due to concurrent events, leading to capacity issues and a busier environment. The hotel's inclusive package has drawn some critiques and dining areas can become crowded when functions are taking place.

Professionalism and flexibility are noted positives, ensuring an accommodating experience for business guests. However, gym management, particularly regarding COVID-related measures, could see better oversight. Evening bar service is highlighted as slow, potentially impacting those seeking informal business gatherings post-dinner.

Overall, Hotel Balneario Valle del Jerte presents a balanced option for business meetings and retreats with essential amenities and some areas flagged for improvement to enhance the convenience and effectiveness of facilities for business travelers.

Accessible
Hotel Balneario Valle del Jerte offers a range of accessible features that cater to guests with disabilities, making their stay more comfortable. The hotel boasts accessible rooms and a fully accessible cafeteria, enhancing the ease of movement and dining experience. Guests can enjoy the paddle court without hassle and unwind in a tranquil environment, perfect for relaxation.

However, while the spa availability is commendably inclusive, certain areas still require improvement for comprehensive accessibility. The walkways need enhancements and the pool lacks handrails and proper wheelchair access, making it challenging for guests with reduced mobility to use. Additionally, the absence of amphibious chairs and dedicated staff to assist those needing help getting into the water indicates areas where the hotel could better accommodate all guests.

Overall, though the hotel is making strides in accessibility, further efforts are needed to ensure that all areas are equally accommodating.

Outdoor Pool
Hotel Balneario Valle del Jerte offers an outdoor pool as part of its facilities. Guests appreciate the grassy area surrounding the pool, which provides a pleasant setting for relaxation. The outdoor pool is considered good by some visitors and despite having a limited capacity and strict control, it generally meets guest expectations. However, the pool can become crowded with sun loungers often fully occupied. While there are positive remarks about the pool being well-maintained, some guests noted issues with cleanliness and poorly kept grass. Additionally, the lack of shade around the pool can be problematic for those seeking relief from the sun. Views on maintenance are mixed with the outdoor spaces sometimes described as not well-maintained.

Indoor Pool
Hotel Balneario Valle del Jerte features multiple indoor swimming pools within its spa complex. Guests have highlighted the warm and relaxing atmosphere of the indoor pool area, making it a pleasant retreat. Despite some mentioning the need for better directions and noting that the pool opens later than expected, the facilities are generally appreciated. Some reviews suggest that the indoor pools could benefit from updates or renovations to enhance the experience. Overall, the availability of both pools without issue allows for a peaceful and quiet relaxation spot within the hotel.

Romantic
Hotel Balneario Valle del Jerte offers a romantic location ideal for couples seeking a serene and cosy retreat. It's a perfect place to disconnect and enjoy a tranquil stay, surrounded by a charming, romantic garden and restaurant setting. The hotel is great for a couples getaway or a romantic escape, providing a wonderful relaxation experience. While some rooms are described as lovely and romantic, there are mentions of small bathrooms and there may be a lack of specific romantic details in some areas. However, overall, it remains an ideal option for a romantic getaway, offering a peaceful corner for relaxation and enjoyment.


Yes, Hotel Balneario Valle del Jerte has pool(s) that belong to one or more of the following categories: Indoor Pool, Outdoor Pool.

Yes, a spa is available at Hotel Balneario Valle del Jerte.

No, Hotel Balneario Valle del Jerte doesn't allow dogs.

Yes, parking facilities are available at Hotel Balneario Valle del Jerte.

Yes, Hotel Balneario Valle del Jerte has a gym.

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