The Lodge at Vail, A RockResort by Vail Resorts is highly recommended for those seeking exceptional service. The staff are described as friendly, helpful and excellent with standout employees being mentioned by name. The concierge is also noted for their helpfulness. The overwhelming positive reviews for the staff indicate that they take guest satisfaction seriously. The Spanish-speaking staff was appreciated by guests, who also noted their willingness to help with ski rental. Valet service, front desk assistance and recommendations for things to do in the area are readily available. Overall, The Lodge at Vail is the perfect place to stay for a great experience with extraordinary people.
From the moment they arrive at Grand Hyatt Vail, guests can immediately feel the inviting warmth of a true mountain resort.
Summary of reviews
The Grand Hyatt Vail Resort and Spa is an exceptional luxury hotel with world-class amenities and outstanding service from the wonderful staff. Guests are consistently wowed by the overall experience and value for money offered by this hotel. Although some minor details like the bathrooms and resort fees may not meet 5-star standards, the hotel is still worth a return visit. Many guests have described their stay as fantastic and amazing with one even stating that they would love to live there. Don't miss out on an outstanding stay at Grand Hyatt Vail Resort and Spa.
Vail Racquet Club Mountain Resort, located on a 20-acre property in the Vail Valley, provides guests with a genuine Colorado experience surrounded by the majestic Rocky Mountains. With Gore Creek flowing through the property and cascading waterfalls nearby, the resort is perfectly situated for year-round adventures, including hiking trails to glacier lakes and biking pathways to mountain summits. The resort features a variety of lodging accommodations, such as condos and townhomes with private entrances, offering a comfortable atmosphere. Guests have complimentary access to the extensive private health club facility, which includes fitness classes, a heated lap pool, hot tubs, sauna and steam rooms, tennis courts, a playground and a park space with a BBQ area. As the only resort in the Vail Valley covering more than 20 acres, Vail Racquet Club Mountain Resort allows guests to explore the beauty of the landscape, making it an ideal destination for those seeking the best of Colorado.
Summary of reviews
Overall, Vail Racquet Club Mountain Resort is a great choice for those seeking a peaceful mountain retreat. The resort offers free and plentiful parking with some guests even enjoying scenic views from their parking spot. The proximity to nearby hiking trails and lakes is also a plus. The cozy fireplaces are a favorite among guests, providing a perfect way to warm up after a day of outdoor activities. While there may be some stairs to climb for some guests, the convenience and accessibility of the parking options make up for it. The included parking is also a nice bonus, unlike some hotels that charge for it.
The Hythe, a Luxury Collection Resort in Vail, is a highly recommended option for travelers seeking luxury in the heart of Vail's mountain terrain. The resort's unbeatable location within walking distance of everything you need for an unforgettable vacation, is a highlight for many guests. The newly renovated and clean rooms are nicely appointed with nice details and offer excellent views. Despite some discrepancies with the room amenities pictured, guests describe their stay as cozy, comfortable and even exceptional. The staff is exceptional with exceptional service from the valet, concierge and reception. Guests praise the staff for being fantastic, great, kind, extremely nice and helpful. The only negative feedback is that the concierge was unable to provide a bus transport option for returning to the Denver airport and the staff did not keep changing dishes full. Overall, the staff at The Hythe make the experience unforgettable with their smiles, energy and accommodating and friendly nature.
Sitzmark Vail consistently earns high praise across multiple categories, positioning it as a top lodging choice in Vail Village. Its prime location in the heart of the village offers guests unparalleled access to ski lifts, dining establishments, shops, and Gondola One, making it an ideal base for exploring the area. The property not only boasts modern facilities, such as a pool and gym, but also treats guests to charming views of the village mountains and Gore Creek, enhancing the overall ambiance.
The breakfast service, though simple, is appreciated for its variety and convenience. Included in the room rate, it offers a range of options that fuel guests for a day of activities, from waffles and bagels to healthier choices like fruits and yogurt. Despite minor seating challenges, the overall breakfast experience complements the hotel's many conveniences.
Rooms at Sitzmark Vail are frequently praised for their comfort, cleanliness, and modern appeal, featuring cozy fireplaces and balconies with serene views. Guests value the comfortable bedding, with some rooms boasting Tempurpedic mattresses. The well-maintained and tastefully updated rooms provide an inviting haven after a day of exploration.
The staff at Sitzmark Vail enhances the guest experience with exceptional service, marked by friendliness, professionalism, and attentiveness. Specific staff members are often highlighted for going above and beyond, ensuring every guest feels welcomed and valued.
Notable amenities such as the rooftop hot tub and heated outdoor pool offer guests a relaxing retreat with stunning mountain views. The free underground parking is highly valued despite some navigation challenges, adding to the overall convenience.
For families, the hotel offers a welcoming and spacious environment, perfect for a mountain getaway. Its proximity to local attractions eases travel stress, and amenities like the pool and hot tub enhance family enjoyment.
Sitzmark Vail also stands out as a top destination for ski enthusiasts due to its proximity to the slopes, on-site ski storage facilities, and stunning mountain views. The comfortable beds, often featuring memory foam and Tempur-Pedic mattresses, ensure guests enjoy restful nights.
Overall, Sitzmark Vail delivers exceptional value and service, making it a standout choice for travelers seeking a memorable and comfortable stay in Vail.
The Lodge Tower is a fantastic choice for those looking for a hotel with an amazing location in Vail Village. Situated right by Gondola One, it's perfect for those wanting to hit the slopes and within walking distance to the main restaurants, shops and other amenities. The hotel is a bit old, but still pretty clean and the staff are exceptional. Guests appreciated the complementary breakfast, although opinions were mixed. The rooms are spacious, clean and comfy with beautiful views, although some may be in need of minor renovation and updates. The cleanliness of the hotel is commendable with guests describing it as spotless and well-maintained. The staff is amazing, fantastic and very friendly, going above and beyond to ensure guests have a great stay. The spa facilities are top-notch with a great outdoor hot tub and spa area. The outdoor pool and hot tubs are consistently praised for being clean, nice and heated. Despite some guests missing the pool area and hot tub, Lodge Tower's location, pool, breakfast and free parking make it a great choice for any traveler who values these amenities.
Vail Run Resort is highly regarded by guests for its exceptional location, providing easy access to Vail Village, Lionshead, and the nearby slopes. The resort is strategically positioned for ski enthusiasts, with a convenient shuttle service facilitating seamless transport to ski facilities and local attractions. Guests appreciate the peaceful setting, scenic views, and a laid-back atmosphere that make the resort an ideal spot for relaxation after exploring Colorado's beauty.
The accommodations at Vail Run Resort are often highlighted for their spaciousness and comfort. The well-appointed, self-catering apartments come fully equipped with kitchens and modern amenities, offering a homely feel that surpasses typical hotel stays. Cleanliness is a standout feature, with rooms and public areas consistently described as spotless and well-maintained. The attention to detail creates a pleasant and secure environment for families and individuals seeking a peaceful retreat.
Guest interactions with the resort's staff contribute significantly to the overall positive experience. The team is noted for their friendliness, helpfulness, and warm hospitality, with individual staff members often mentioned by name for their exceptional service. The welcoming atmosphere created by the staff enhances the home-like experience, making guests feel valued and at ease.
The resort offers a range of amenities to ensure a rejuvenating stay, including a remarkable indoor-outdoor pool, sauna, and hot tub. These facilities provide a perfect spot to unwind after a day on the slopes, receiving consistent praise from visitors. Though there are occasional comments on maintenance, the overall atmosphere remains inviting and enjoyable.
Parking options at the resort are convenient, with spaces for electric cars and easy access to local attractions. While some guests express dissatisfaction with the parking fee, the resort compensates with complimentary shuttle services and peaceful parking lots.
For ski enthusiasts, Vail Run Resort offers efficient transportation services, including a complimentary shuttle that provides easy access to ski lifts and the mountain. Practical amenities such as ski lockers add to the convenience, and the resort's proximity to trails for biking enhances the outdoor adventure experience.
Guests frequently highlight the comfort of the beds, contributing to a restful stay. Despite isolated mentions of discomfort, most guests rave about the quality of the sleeping arrangements, which, combined with clean rooms and beautiful linens, create a relaxing environment overall.
In summary, Vail Run Resort is celebrated for its excellent location, courteous staff, and comprehensive amenities, providing a memorable and comfortable experience for those visiting Vail. It stands out as a prime choice for both relaxation and adventure, consistently exceeding the expectations of its visitors.