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Summary of reviewsHôtel Le SAINT-GENIÈS garners widespread acclaim across numerous categories, establishing it as a highly recommended destination in Uzès. The hotel's location is frequently praised for its perfect blend of tranquility and proximity to the historic center, making it ideal for exploring local attractions by foot while enjoying a serene residential setting. Ample and secure parking options further enhance the convenience for those traveling by car.
The hotel's breakfast is a standout feature with a wide array of fresh, tasty options available in a pleasant, shaded terrace setting. Guests appreciate the variety and quality, describing it as exceptional and a great value. The rooms continue this trend of excellence, noted for their cleanliness, comfort and spaciousness. Families find the family rooms particularly accommodating, complementing the overall homey atmosphere of the hotel.
Cleanliness is a hallmark of Hôtel Le SAINT-GENIÈS with both private and public areas consistently maintained to high standards. The swimming pool is another highlight, offering a beautiful, well-maintained space for relaxation, complete with a charming garden and ample lounge chairs. This facility, along with the serene pool environment, significantly enhances the guest experience.
The exceptional hospitality provided by the staff, particularly owners Marie and Laurent, leaves a lasting positive impression. Their dedication to creating a warm, welcoming environment is frequently noted, making guests feel part of a family.
While the complimentary WiFi receives generally positive feedback, some inconsistencies are noted. However, the free, secure parking and the hotel's excellent family-friendly environment make it an ideal destination for families. Comfortable beds and quality sleep arrangements also contribute to a restful stay.
Rated as an excellent three-star accommodation, Hôtel Le SAINT-GENIÈS offers good value for money. It meets the needs of budget-conscious travelers without compromising on quality. Business travelers also find the hotel well-suited to their needs with reliable WiFi and adequate workspaces.
Accessibility is appreciated, particularly with features like an elevator and accessible rooms, though direct access to all floors is limited. The hotel's dog-friendly policy is also a notable plus, making it convenient for guests traveling with pets.
In conclusion, Hôtel Le SAINT-GENIÈS provides a well-rounded and highly satisfying experience, combining excellent location, superb breakfast, clean and comfortable rooms, outstanding hospitality and convenient amenities to create a memorable stay for all types of travelers. Show more
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Family Friendly Hotel
This family-run hotel features an outdoor pool and is set in a garden, providing a quiet and secure environment suitable for families. Its spacious parking and peaceful location enhance its appeal for those traveling with children.
Dog Friendly Hotel
This hotel is notable for its dog-friendly environment, where pets are welcomed and allowed. It is a family-run hotel with an outdoor pool and nice views.
Hotel with Swimming Pool
The family-run hotel has an outdoor pool and offers views over the countryside. It is situated in a garden in a quiet residential area.
Outdoor Pool
Hotel with Parking
This family-run hotel sits in a garden, in a quiet residential area, 1.5 km from Uzès historical centre. Free public parking is available on site. Very friendly hosts, excellent breakfast nice setting,secure parking will definitely stay again.
3-Star Hotel
This hotel offers an outdoor swimming pool, a flowery patio, and is set in the Languedoc-Roussillon countryside. It is located a short drive from Uzès, making it convenient. It has a high guest review score.
Hotel with Outdoor Pool
This family-run hotel features an outdoor pool with views over the countryside. It also has a children's pool, a snack bar, and a terrace.
Hotel near Golf Courses
Business Hotel
Accessible Hotel
Hotel where Extra Health & Safety Measures Have Been Taken
Arrival
Do visitors need a health certificate (i.e. a test) prior to arrival? No
Do you perform temperature checks upon guests' arrivals? No
Do you ensure contactless check-in/check-out? Yes, through plexiglass structures in reception
Do the hotel's main entrance doors open automatically? Yes
Can guests access their room entrance directly from outside the hotel without entering the lobby? Yes, certain room types.
Cleaning
Are the rooms left vacant for a minimum period of time after a guest checks out? Yes, for 24 hours.
Is there an option for no in-room housekeeping during a guest's stay? No
Do you allow fresh air to enter the rooms by leaving the windows open between departures and arrivals? Yes
Does the cleaning crew wear appropriate personal protective equipment? Yes
Do you sanitize the common areas? Yes, daily
Are guests' luggage and belongings disinfected upon arrival? No
Do you sanitize guests' keys/cards? Yes
Do you provide thorough cleaning of the rooms? Yes
Are all employees trained and monitored to follow a cleaning protocol? Yes
Do you use disinfectants approved by regulatory authorities that kill the COVID-19 virus? Yes
Do you use electrostatic sprayers with hospital-grade disinfectant to sanitize surfaces? Yes
Do you disinfect high touch areas in guest rooms including light switches and door handles? Yes
Limitations
Are elevator rides limited? There are no elevators
Is furniture in public areas arranged to allow more space for distancing? Yes
Does the hotel operate at a limited capacity? No
Does the hotel accept domestic bookings only? No
Do you allow people who don't stay or work at the hotel to enter its premises? Yes
Do you allow people who don't stay at the hotel to enter the rooms? No
Have you altered check-in / check-out hours to allow more time between departures and arrivals? No
Accessories
Do you provide medical kits (masks, gloves and sanitizer) to the staff? Yes
Do you provide medical kits (masks, gloves and sanitizer) to the guests? Yes
Do you provide disinfecting wipes in each room? No
Are there hand sanitizing stations throughout the hotel? Yes
Is there a sanitizing sprayer for shoes outside each room? No
Do you have any signage in lobbies to remind guests to maintain social distancing protocols? Yes
Do you use physical distancing markers? Yes
Do you use delivery robots to get stuff to guests' rooms? No
Is there an individual air-conditioning/heating unit in each room (no central air-conditioning/heating system)? No
If there are central air-conditioning/heating/ventilation systems, is air recirculation prevented? Yes
Are rugs removed from guest rooms? Yes
Are unnecessary items removed from guest rooms, such as decorative pillows, bed scarves/throws , paper notepads and pens? Yes
Are air purification and sanitization devices installed? No
Are linens, towels and laundry washed in accordance with the official guidelines? Yes
Is dirty linen bagged in the guest room to eliminate excess contact while being transported to the laundry facility? Yes
Food & Beverage Service
Do you offer pre-made boxed meals to guests? No
Do you offer single-serve options instead of buffets for breakfast? Yes
Do you offer contactless delivery for in-room dining? No
Protocols & Certifications
Do you follow any of these protocols or have you obtained any of these certifications?
OFFICE TOURISME
Has there been a person appointed to supervise the correct implementation of the measures? Yes
Do you check temperature for all onsite staff on a scheduled basis? No
Do your staff practice social distancing guidelines? Yes
Are there dedicated isolation zones on property? No
Do you have clear guidelines on how to handle suspected or confirmed cases of coronavirus (COVID-19)? Yes
Is there a doctor available either on-site or on-call? Yes
Are there any services currently unavailable due to health and safety issues (e.g. valet parking, airport transfer, spa, gym, indoor pool, conference rooms, coffee points, etc.)? TRANSFERT AEROPORT
Double RoomThis air-conditioned room includes a flat-screen TV, free internet connection and a private bathroom with a spacious shower and a hairdryer.
Superior Double RoomThis air-conditioned room includes a flat-screen TV, free internet connection and a private bathroom with a spacious shower and a hairdryer.
Twin RoomThis air-conditioned room includes a flat-screen TV, free internet connection and a private bathroom with a spacious shower and a hairdryer.
King Room with Pool ViewThis double room features a pool with a view. This air-conditioned double room is comprised of a flat-screen TV with cable channels, a private bathroom as well as a terrace with garden views. The unit has 1 bed.
Economy Double RoomThis double room features a pool with a view. Featuring free toiletries, this double room includes a private bathroom with a shower and a hairdryer. The air-conditioned double room features a flat-screen TV with cable channels, soundproof walls, a tea and coffee maker, a wardrobe as well as garden views. The unit has 1 bed.
King SuiteThe pool with a view is a top feature of this suite. This suite comes with 1 living room, 1 separate bedroom and 1 bathroom with a shower and free toiletries. The air-conditioned suite features a flat-screen TV with cable channels, soundproof walls, a tea and coffee maker, a wardrobe as well as garden views. The unit has 1 bed.
Guest Reviews
8.8
Excellent
Location
Hôtel Le SAINT-GENIÈS is situated in a highly recommended location that strikes a perfect balance between tranquility and proximity to the charming city center of Uzès. Nestled in a peaceful residential area, the hotel offers a serene environment that guests appreciate with the historic center of Uzès just a 15 to 20-minute walk away. The setting is ideal for those looking to explore Uzès while enjoying a quiet stay and the hotel is also near the old town and places of interest.
For those traveling by car, parking options are secure and the city center can be reached in just a few minutes. The location is also convenient for walking tours, giving guests the flexibility to explore the city on foot. The proximity to the town makes it easy to visit local attractions, such as the Place des Herbes and enjoy the authentic French village atmosphere.
Moreover, the hotel is lauded for its peaceful surroundings and sunny disposition, making it perfect for a relaxing getaway. Despite being slightly outside the city, guests find this minor distance advantageous as it combines tranquility with accessibility. Overall, Hôtel Le SAINT-GENIÈS offers an ideal base for visitors wanting to enjoy the historical and cultural richness of Uzès in a quiet, comfortable setting.
Breakfast
The breakfast at Hôtel Le SAINT-GENIÈS receives high praise from guests, who frequently highlight its exceptional selection and quality. Descriptors like exceptional, fantastic and excellent are commonly used with guests appreciating the hearty and diverse offerings available. The breakfast buffet stands out for its variety and the inclusion of fresh, tasty items such as fresh fruit salad and boiled eggs. Many visitors also value the opportunity to enjoy breakfast on a shaded, quiet terrace that adds to the overall pleasant experience.
The breakfast is described as well-stocked and generous with ample choices of both sweet and savory items. Guests also find the breakfast to be very good value with offerings that range from simple but efficient to more extensive and balanced. There are repeated mentions of the abundance of choices and the quality of products, contributing to a complete, rich and fulfilling meal that caters to different preferences.
The personal touch from the cheerful and friendly staff enhances the overall breakfast experience. Some reviews note the convenience of having an easy-to-operate coffee machine and the option to have breakfast in the room. Overall, guests of Hôtel Le SAINT-GENIÈS are treated to a top-notch breakfast that sets a positive tone for the rest of their stay.
Rooms
Hôtel Le SAINT-GENIÈS boasts a variety of rooms praised for their cleanliness, comfort and spaciousness. Guests frequently highlight the immaculate and well-maintained condition of the rooms. Many rooms offer modern, airy and tastefully furnished interiors, creating a pleasant and inviting atmosphere. The bathrooms, often described as clean and functional, add to the overall comfort. Families and larger groups find the family rooms particularly spacious and well-equipped.
Several rooms feature beautiful views, further enhancing the guest experience. Air conditioning is available in many rooms, ensuring a comfortable stay even on warmer days. Although some guests note that a few rooms are on the smaller side, the majority appreciate the comfortable beds and high level of cleanliness throughout the hotel.
In summary, Hôtel Le SAINT-GENIÈS impresses with its well-kept, spacious and comfortable rooms, making it a reliable choice for a relaxing stay.
Beds
The reviews of Hôtel Le SAINT-GENIÈS consistently highlight the exceptional comfort of their beds. Guests repeatedly emphasize the quality of the bedding and mattresses, noting descriptions like very comfortable, superb mattresses and quality bedding. The beds are described as being spacious with mentions of king-size and large beds that add to the overall comfort. The rooms, often mentioned as air-conditioned and spacious, contribute to a restful stay. Family rooms and a good pool are also highlighted, indicating that the hotel caters well to families. Overall, the focus on comfort and quality in the sleeping arrangements stands out in the feedback from guests.
Cleanliness
Hôtel Le SAINT-GENIÈS consistently receives high praise for its exceptional cleanliness and maintenance. Guests repeatedly describe the rooms and bathrooms as spotlessly clean and impeccably maintained with both private and public areas receiving equal attention to cleanliness. The hotel ambiance is appreciated for being both clean and quiet, ensuring a comfortable and peaceful stay.
Guests highlight the cleanliness of functional amenities like the swimming pool, which is also regularly cleaned. The overall cleanliness of the property extends both inside and outside, showcasing a commitment to maintaining a pristine environment. While some reviews mention areas needing better upkeep, the majority of feedback emphasizes the extreme cleanliness and immaculate condition of the hotel.
The cleanliness and hospitality provided by the staff enhance the overall experience, making it a commendable choice for travelers looking for a well-maintained and spotless accommodation. The blend of simplicity, comfort and impeccable cleanliness solidifies Hôtel Le SAINT-GENIÈS as a highly recommended destination for a clean and pleasant stay.
Staff
Hôtel Le SAINT-GENIÈS boasts an exceptional level of hospitality, as reflected by numerous glowing reviews of its staff. Guests repeatedly mention the warmth and friendliness they experienced from both the owners, Marie and Laurent and the entire team. The hosts are described as incredibly welcoming, attentively fulfilling every need and always present to address any issues.
With a consistent theme of high praise, visitors highlight the personalized and professional service, often affirming that Marie and Laurent go out of their way to create a family-like atmosphere. Their kindness, dedication and remarkable attentiveness leave a lasting impression on guests.
The staff earns accolades for their efficiency, charm and unwavering helpfulness, ensuring a seamless experience from arrival to departure. This team embodies an ideal blend of warmth and professionalism, making Hôtel Le SAINT-GENIÈS a standout choice for travelers seeking not just a place to stay, but also genuine, heartfelt hospitality.
Wi-Fi
The WiFi at Hôtel Le SAINT-GENIÈS generally receives positive remarks from guests with several noting that it is available at no extra cost. Many visitors find the WiFi to be reliable and convenient, praising its strong signal and fast speeds. Despite these positives, there are occasional reports of the WiFi only working sporadically or not functioning at all for some guests. Overall, while some inconsistencies in connectivity are noted, the complimentary WiFi service is appreciated by many.
Pool
Hôtel Le SAINT-GENIÈS boasts a swimming pool that consistently garners high praise from its guests. The pool is frequently described as beautiful, large and very well-maintained. Many guests appreciate the tranquil and relaxing environment surrounding the pool, enhanced by a charming garden and ample lounge chairs that add to the comfort. The pool area is immaculately clean and equipped with all the necessary amenities, making it an inviting spot to unwind. Guests also highlight the peaceful nature of the hotel location, contributing to a serene swimming experience. Small touches like the pool's night closure policy ensure a quiet environment, adding to the overall positive impression. Whether for a quick cool-off or a leisurely afternoon, the pool at Hôtel Le SAINT-GENIÈS is a definitive highlight, offering both relaxation and comfort in a pleasant setting.
Parking
Hôtel Le SAINT-GENIÈS offers an outstanding parking experience highly praised by guests. The hotel provides ample, free parking that is both secure and conveniently located. A variety of reviewers highlighted the private and spacious parking lots, which ensure cars with luggage are safely stored overnight. The facility's closed and onsite secure parking options add an extra layer of security, contributing to a sense of safety and convenience for travelers. Guests also appreciated the large, shaded spaces and the parking availability directly in front of the hotel, making for an easy and hassle-free experience. Overall, parking at Hôtel Le SAINT-GENIÈS is regarded as very good with more than enough space to accommodate all guests comfortably.
Family
Hôtel Le SAINT-GENIÈS is acclaimed by guests for its exceptional family-friendly environment, making it an ideal destination for families. The hotel is praised for its family atmosphere and warm, welcoming ambiance that caters specifically to family needs. Visitors highlight the spacious and very clean family rooms which provide ample space and comfort for family gatherings.
Parents appreciate the large family-sized rooms and the excellent facilities that contribute to a relaxing time spent together. The hotel's location makes it a great spot for family getaways, allowing easy access to visit Uzes and its surroundings. The family-oriented nature of the hotel is repeatedly mentioned with many noting the superb terrace as an extra feature adding to the cozy, family-oriented atmosphere. Overall, guests deem Hôtel Le SAINT-GENIÈS a superb choice for families seeking a comfortable, welcoming stay.
3 Star
'Hôtel Le SAINT-GENIÈS' proves to be an excellent choice for travelers seeking good value for money in a three-star establishment. It consistently meets three-star standards, offering satisfactory comfort and services with many guests highlighting the excellent quality relative to its category. Despite having more of a motel character, the hotel maintains an impressive balance between price and quality, making it a recommended option for budget-conscious visitors.
The value for money at this hotel is frequently praised with terms like great value for money, good value and very good value often mentioned. The overall sentiment is that 'Hôtel Le SAINT-GENIÈS' delivers on what it promises with an experience that aligns well with its description on Booking.com. For those looking for a place that combines affordability with the essentials of a three-star establishment, this hotel is seen as a strong and worthy choice.
Business
Hôtel Le SAINT-GENIÈS is recognized as an ideal choice for business trips. It is highly praised for being excellent for business travelers and well-suited for business meetings. The hotel provides good Wi-Fi and workspaces, making it comfortable for business stays. Quality facilities and useful amenities specifically cater to business needs, ensuring a great experience for those on business travel.
Accessible
Hôtel Le Saint-Geniès offers an accessible experience for guests with disabilities. The hotel's location makes it easy to reach local sights and restaurants. A secure, well-maintained pool can be accessed directly and is appreciated for its thoughtfulness in design. The bathrooms and rooms are also accessible, enhancing convenience for guests. The presence of an elevator is particularly noted, especially for accommodating wheelchair users. However, the hotel lacks an elevator to reach all floors and the upstairs rooms might be less accommodating for tall individuals due to beams and attic structures. Reaching the city center on foot may involve navigating through car traffic, which could be a drawback for some. Despite these minor issues, the overall accessibility of the hotel and its amenities is well-regarded.
Outdoor Pool
Hôtel Le SAINT-GENIÈS boasts a highly praised outdoor pool that has left a lasting impression on its guests. The pool area consistently receives accolades for its cleanliness and aesthetic appeal, described frequently as beautiful, lovely and inviting. Set against a picturesque backdrop, the pool offers a cooling retreat that is especially appreciated after a day's walk. It's sizable and well-maintained, ensuring a pleasant experience for all who take a dip. Although a few guests noted the pool can be on the cooler side and occasionally affected by weather conditions, the overall sentiment remains overwhelmingly positive. Visitors often mention enjoying the serene and accessible ambiance with many highlighting the lovely terrace where one can bask in the sun and start the day with breakfast. In summary, the hotel's pool is a standout feature, providing a refreshing and tranquil respite in a beautiful setting.
Dog Friendly
Hôtel Le SAINT-GENIÈS is notable for its dog-friendly environment, where pets are welcomed and allowed. Guests have expressed satisfaction with the hotel's accommodating stance towards dogs, highlighting that there were no issues during their stay. Though dogs are not permitted in the dining area, the hotel provides a complimentary dog supplement. Guests should be aware of an additional fee of 20€ for two small dogs, separate from the reservation costs. The reception staff is attentive, asking guests upon check-in if they have dogs to ensure a smooth and welcoming experience for pet owners. Overall, the hotel maintains a pet-friendly atmosphere that caters effectively to guests traveling with their furry companions.
Yes, Hôtel Le SAINT-GENIÈS has pool(s) that belong to one or more of the following categories: Outdoor Pool.
No, a spa isn't available at Hôtel Le SAINT-GENIÈS.
Yes, Hôtel Le SAINT-GENIÈS welcomes dogs.
Yes, parking facilities are available at Hôtel Le SAINT-GENIÈS.