Uxmal Resort Maya
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Summary of reviewsUxmal Resort Maya is celebrated for its highly convenient and picturesque location, nestled amidst serene jungle surroundings and only a short distance from the Uxmal archaeological site. Guests find the proximity to the ancient Maya ruins and other attractions like the chocolate museum to be a significant advantage, enhancing their overall historical and cultural experience.
The resort's breakfast receives mixed feedback, although many guests appreciate the delicious, hearty and plentiful options including pancakes, toast, fruit and well-prepared American meals. However, some critiques focus on the lack of variety and basic quality, highlighting an area for potential improvement. Dinner experiences also vary; while the convenience and quality of Mexican dishes and fresh seafood earn praise, issues with high prices, small portions and slow service suggest a need for enhancement.
Rooms at Uxmal Resort Maya are often praised for their spaciousness, cleanliness and comfort with features such as large balconies offering stunning views. The peaceful atmosphere and well-maintained amenities contribute to a pleasant stay. Nonetheless, some guests note issues like outdated furniture and occasional maintenance problems.
Staff interaction is a frequent highlight with many guests appreciating the friendly, welcoming and efficient service, especially at reception. The organized and approachable staff further improves the guest experience, though some inconsistencies in service quality at the restaurant are noted.
WiFi connectivity at the resort is notably strong in common areas, but weak or nonexistent in rooms, which may inconvenience guests needing reliable internet access. The spa services, especially the traditional Mayan Temazcal, receive acclaim for providing a unique and relaxing experience, although some guests feel the overall spa could be more comprehensive.
The pool area is another positive aspect, described as large, beautiful and perfect for relaxation, despite minor maintenance issues. The availability of free, ample parking is also a significant advantage, contributing to a hassle-free stay for those traveling by car.
Guests generally find the beds comfortable, aiding restful sleep. As a traditional four-star accommodation, Uxmal Resort Maya meets essential standards, providing a fulfilling stay with good value for money. Business travelers also benefit from the hotel's supportive environment and business-friendly amenities.
In summary, Uxmal Resort Maya offers a pleasant blend of comfort, convenience and hospitality, making it a suitable choice for both leisure and business travelers, while leaving room for improvement in certain areas like dining variety and WiFi connectivity.
Categories
The resort's breakfast receives mixed feedback, although many guests appreciate the delicious, hearty and plentiful options including pancakes, toast, fruit and well-prepared American meals. However, some critiques focus on the lack of variety and basic quality, highlighting an area for potential improvement. Dinner experiences also vary; while the convenience and quality of Mexican dishes and fresh seafood earn praise, issues with high prices, small portions and slow service suggest a need for enhancement.
Rooms at Uxmal Resort Maya are often praised for their spaciousness, cleanliness and comfort with features such as large balconies offering stunning views. The peaceful atmosphere and well-maintained amenities contribute to a pleasant stay. Nonetheless, some guests note issues like outdated furniture and occasional maintenance problems.
Staff interaction is a frequent highlight with many guests appreciating the friendly, welcoming and efficient service, especially at reception. The organized and approachable staff further improves the guest experience, though some inconsistencies in service quality at the restaurant are noted.
WiFi connectivity at the resort is notably strong in common areas, but weak or nonexistent in rooms, which may inconvenience guests needing reliable internet access. The spa services, especially the traditional Mayan Temazcal, receive acclaim for providing a unique and relaxing experience, although some guests feel the overall spa could be more comprehensive.
The pool area is another positive aspect, described as large, beautiful and perfect for relaxation, despite minor maintenance issues. The availability of free, ample parking is also a significant advantage, contributing to a hassle-free stay for those traveling by car.
Guests generally find the beds comfortable, aiding restful sleep. As a traditional four-star accommodation, Uxmal Resort Maya meets essential standards, providing a fulfilling stay with good value for money. Business travelers also benefit from the hotel's supportive environment and business-friendly amenities.
In summary, Uxmal Resort Maya offers a pleasant blend of comfort, convenience and hospitality, making it a suitable choice for both leisure and business travelers, while leaving room for improvement in certain areas like dining variety and WiFi connectivity.
Hotel for Honeymoon
Uxmal Resort Maya features various Honeymoon Packages which include accommodation in a luxurious and comfortable suite, special decorations, dinner for 2, a bottle of red or white wine and many more romantic amenities that will make your special trip unforgettable.
Hotel with Swimming Pool
The hotel includes a large outdoor pool, providing a refreshing escape from the Yucatan heat. The pool area is spacious and suitable for families.
Outdoor Pool
Hotel with Outdoor Pool
Located amid the Yucatan jungle, this resort offers an inviting outdoor swimming pool. Its proximity to Mayan ruins adds a unique cultural dimension to the relaxing pool experience.
Hotel with Spa
Romantic Hotel
Business Hotel
Hotel with Parking
4-Star Hotel
Guest Reviews
The Uxmal Resort Maya boasts a highly praised location that is ideal for visitors to the Uxmal archaeological site and the Puuc route. Situated just a few minutes' drive or a short walk from the ruins of Uxmal, the hotel offers incredible proximity, allowing guests to explore the ancient Maya site with ease. Many reviewers appreciated the convenience of being just minutes away, either by car or on foot, from the famous pyramids and temples. Additionally, the hotel's setting amidst the serene jungle provides breathtaking views and a tranquil atmosphere. The peaceful natural surroundings and the ability to admire Uxmal from the comfort of their rooms add to the allure of this well-positioned hotel. Its strategic location also offers easy access to nearby attractions like the chocolate museum, making it an excellent base for exploring the region's rich history and culture. Overall, visitors commend the Uxmal Resort Maya for its superb, convenient and picturesque location, perfect for an immersive historical experience.
Guests had varying opinions about the breakfast at Uxmal Resort Maya. On the positive side, many appreciated the breakfast, describing it as good, very good and even excellent. Phrases such as delicious, hearty and plentiful were frequently mentioned with specific highlights including pancakes, toast, fruit and well-prepared American breakfast options. Some guests enjoyed the convenience and efficiency of the breakfast service with the added perk of dining by the pool upon request.
However, there were also criticisms. Some found the breakfast to be very poor or boring due to a lack of variety and limited options. Others were disappointed by the quality, describing it as mediocre or basic. The included breakfast sometimes fell short of expectations with portions deemed stingy and sometimes not meeting guests' preferences for a Mexican-style meal. Additionally, some guests experienced delays and other service issues.
Despite these inconsistencies, many guests found the breakfast sufficient with some noting that it met their basic needs and was included in the room price. Overall, while the breakfast at Uxmal Resort Maya had its highlights, there is room for improvement in variety and quality according to guest feedback.
Dinner experiences at Uxmal Resort Maya paint a complex picture. Many guests compliment the convenience of having an on-site restaurant, especially considering the limited dining options in the surrounding area. Several reviewers found dinner to be quite good with some highlighting the quality of Mexican dishes and fresh seafood offerings. Additionally, the service during dinner received accolades from some diners.
Despite these positives, there are numerous critiques. The most common complaints involved the high prices relative to the quality and portion sizes of the food. Many guests described the food as average at best with some going as far as to call it tasteless or cafeteria-like. The slow service in the restaurant also garnered negative attention, leading to overall dissatisfaction with the dining experience.
Moreover, some guests recommended avoiding the hotel restaurant if possible, suggesting that travelers dine in nearby towns instead. While the restaurant does gain points for being a convenient option with decent views and reasonable prices for some meals, the general consensus indicates that there's significant room for improvement in both food quality and service.
Uxmal Resort Maya offers a range of spacious and comfortable rooms, which are frequently praised for their large size and cleanliness. Many rooms come equipped with balconies providing beautiful views either of the jungle, the pool or the nearby archaeological sites. Guests often highlight the comfort of the rooms, noting features like air conditioning, although some mentioned it could be noisy.
The rooms vary significantly in terms of furnishings and condition. While some guests found their accommodations well-maintained and elegant, others noted that the hotel feels dated with worn-out towels, outdated furniture and occasional maintenance issues such as improperly closing doors or a lack of hot water.
Despite these inconsistencies, the overall cleanliness and the peaceful environment of the rooms are recurring themes in the reviews. The spacious layout is ideal for family stays and numerous guests appreciated the large balconies and terraces that add to the relaxing atmosphere. Though basic, amenities are generally functional, contributing to an overall pleasant stay at a reasonable price.
At Uxmal Resort Maya, guests frequently highlight the comfort and size of the beds as standout features of their stay. With reviews noting beds as ultra-comfortable, many visitors appreciate the clean, spacious and comfortable bedding provided. The resort's large and well-maintained beds contribute significantly to a restful night's sleep with numerous guests commenting on the quality of the mattresses and bedding. Despite some isolated mentions of worn-out beds and maintenance concerns, the predominant sentiment is one of comfort and satisfaction regarding the sleeping arrangements. The resort's commitment to providing comfortable beds seems to ensure a generally positive experience for guests.
Uxmal Resort Maya receives mixed reviews regarding its cleanliness. Many guests consistently praise the rooms for being very clean, spacious and large, meeting international standards. The hotel is described as clean and comfortable despite being somewhat dated. Cleanliness measures, particularly in light of COVID-19, are emphasized, leaving several guests satisfied.
However, there are notable areas for improvement. Bathrooms and common areas often garnered criticism for poor cleanliness with several mentions of stained and dirty facilities including toilet seats, shower floors and bedding. The swimming pool also raised concerns with multiple guests noting cloudy water and green algae on the walls. The overall maintenance of the hotel seemed lacking as well with aging infrastructure and cleaning inconsistencies being commonly mentioned. While the hotel's exterior and amenities might benefit from refurbishment, the spacious and clean rooms remain a highlight for many visitors.
Uxmal Resort Maya is frequently praised for its friendly, welcoming and helpful staff, making it a standout choice for visitors seeking pleasant hospitality. Guests often commend the staff's attentiveness and efficiency, noting their ability to assist with various needs and provide a warm welcome. The overall atmosphere is enhanced by courteous and smiling employees who contribute to a positive experience.
Reception staff generally receive high marks, though some guests have encountered unfriendly or indifferent service. Restaurant staff reviews are mixed with some guests enjoying excellent service while others found it lacking. However, the majority of reviews highlight that the hotel's personnel work hard to ensure guests feel comfortable and well-attended.
The proximity to key attractions like the chocolate museum and planetarium adds to the hotel’s appeal, further supported by the organized and available staff. Notably, the hotel implements strict Covid measures to ensure guest safety, which has been particularly appreciated.
In summary, Uxmal Resort Maya excels in delivering a pleasant and welcoming environment, largely due to its friendly and professional staff, though there is room for improvement in consistency and attention in some areas.
Uxmal Resort Maya offers a mixed experience when it comes to WiFi connectivity. Guests have reported that WiFi is generally strong and reliable in common areas, such as the reception and pool area, making it convenient for those who need to stay connected while enjoying these spaces. Despite the somewhat remote location of the resort, the WiFi in these areas still performs adequately, enabling basic internet usage and facilitating communication with the outside world.
However, the WiFi situation in the rooms is a different story. Most guests have noted that there is either no WiFi or very weak signal in the rooms with limited or spotty coverage that fails to meet expectations. This has been especially problematic on the upper floors, where the connection is particularly unreliable. Consequently, those needing a stable internet connection for work or other important tasks might find it frustrating.
In summary, while Uxmal Resort Maya provides satisfactory WiFi in shared spaces, the lack of room coverage could be a significant inconvenience for guests who require consistent connectivity throughout their stay.
Uxmal Resort Maya offers a variety of spa services that have received mixed reviews from guests. The highlight of the spa is undoubtedly the Temazcal, a traditional Mayan ritual that many describe as an amazing experience. Guests often mentioned that the Temazcal was perfect and worth experiencing with some referring to it as a high-speed Temazcal and praising its authenticity as a Mayan ceremony.
The massages provided at the spa are generally well-received with several guests calling them relaxing and very good. A few highlighted the affordability and quality of massages available, noting a super massage at a rate of 25€ per person for half an hour. The spa's atmosphere is described as cozy, refreshing and relaxing, contributing positively to the overall experience.
However, not all aspects of the spa received praise. A few guests remarked that the spa felt like a small massage salon rather than a full-fledged spa. Additionally, one guest mentioned that the spa beer does not work and there were some criticisms of the cost and quality of certain services, such as a mediocre and expensive massage.
Overall, while Uxmal Resort Maya’s spa has received significant acclaim for its unique Temazcal experience and effective massage treatments, some areas still leave room for improvement.
The Uxmal Resort Maya features a large, beautiful pool area that guests frequently describe as gorgeous and welcoming. Many visitors appreciate the spaciousness and clarity of the water, finding it a perfect place to relax and cool off after a day of exploring. The pool's surroundings, including sun loungers and umbrellas, offer a pleasant outdoor space that is both attractive and comfortable.
Despite its beauty, several reviews point out that the pool area shows signs of being slightly dated with occasional maintenance issues. Some guests have noted the pool water can appear dirty or cloudy and there are reports of mosquitoes and other insects around the area. However, many still find the pool clean and well-maintained overall.
The poolside bar and dining options add to the allure, making it an enjoyable spot for both relaxation and socializing. Additionally, the great water pressure in the showers and the availability of good internet connection in the pool area enhance the overall experience for guests staying at the resort.
In summary, while there are minor areas for improvement, the pool at Uxmal Resort Maya remains a highlight for many visitors, who appreciate its size, beauty and the relaxing atmosphere it provides.
Uxmal Resort Maya offers a highly satisfactory parking experience based on guest reviews. The parking facilities are overwhelmingly praised for being free, ample and convenient. Visitors often highlight the availability of a large parking lot, ensuring that finding a spot is rarely an issue. The ease of parking and the sufficient number of spaces contribute to a hassle-free stay. On-site parking is frequently mentioned as a significant advantage, negating the need for additional parking expenses elsewhere. Despite a few mentions of limited space and occasional blockages, the general consensus is that parking at the resort is both plentiful and well-maintained, making it a reliable option for guests traveling by car.
Uxmal Resort Maya provides traditional four-star accommodations that align with basic Mexican standards. The hotel delivers a comfortable stay with good value for money. The staff are described as lovely, contributing positively to the overall experience. The food at the restaurant is appreciated by guests, enhancing their stay. The hotel maintains a good four-star experience offering a comfortable and reasonably priced stay, despite needing some facility refreshment and lacking a lift. It stands out as a functional and decent hotel with satisfactory amenities and traditional four-star quality and service.
Uxmal Resort Maya provides a conducive environment for business travelers. It offers business-friendly amenities, making it an ideal choice for business trips and meetings. The business services available are decent, supporting the needs of professional guests. The hotel is also well-suited for conferences and short business stays, offering facilities that are great for business meetings.
The location is conveniently close to the Uxmal ruins and the Uxmal temple, making it a fine stop for those visiting these historical sites. The presence of an interior cafeteria adds to the ease of conducting business operations within the hotel. Additionally, the resort is a good option for tour operator groups visiting Uxmal and for travelers looking for a hotel that blends business convenience with the opportunity to explore significant cultural landmarks.
The staff at Uxmal Resort Maya have been noted for their helpfulness, further enhancing the business travel experience at this location. Whether it's a quick business trip or an extended business stay, the hotel’s facilities and strategic location make it a practical choice for professionals.
The Uxmal Resort Maya boasts a stunning and spacious outdoor pool area that has been repeatedly praised by guests. The large pool, surrounded by well-maintained gardens and ample sun loungers, offers a relaxing and visually appealing environment. Guests appreciate the aesthetically pleasing design of the pool and the beautiful views from various vantage points, including from the large balconies.
The pool area is well-equipped for sunbathing with chairs and towels readily available, providing comfort and convenience. Amenities such as hammocks add an extra touch of relaxation for visitors. Common areas around the pool are noted as inviting and comfortable, making it a perfect spot for families with children particularly enjoying the facility.
However, some reviewers did note occasional issues with cleanliness and the presence of mosquitoes, impacting the overall experience for some. Despite these minor setbacks, the majority consensus highlights the outdoor pool as a beautiful, relaxing and well-serviced feature of the resort.
Uxmal Resort Maya stands out as a perfect destination for honeymooners. The hotel boasts a lovely view of the Uxmal ruins, offering a romantic and serene setting that is ideal for couples looking to relax and escape stress. Guests rave about the breathtaking views of the archaeological zone, which contribute to the overall honeymoon-worthy ambiance.
The resort is described as a peaceful and perfect getaway for newlyweds with its beautiful and private setup enhancing the romantic experience. The hotel's ambiance is often referred to as paradise, making it an ideal spot for honeymooners seeking tranquility and intimacy. With everything described as amazing, Uxmal Resort Maya provides a great and memorable experience for honeymoons.
Situated in the serene landscapes of Uxmal, Uxmal Resort Maya offers a tranquil and relaxing atmosphere, ideal for both couples and families. With magnificent views of the jungle and the beautifully lit garden and swimming pool at night, the resort creates an enchanting environment perfect for a romantic getaway. Guests enjoy a peaceful and quiet setting, complemented by cozy and romantic rooms. The top terrace provides stunning vistas, enhancing the overall romantic ambiance. The resort's romantic atmosphere makes it an ideal choice for honeymoons and romantic dinners, providing a charming setting amidst the jungle. Offering great tranquility, the location and setting are perfect for couples seeking a serene escape with perfect vibes and beautiful views.
Location Show Map
Location
Breakfast
However, there were also criticisms. Some found the breakfast to be very poor or boring due to a lack of variety and limited options. Others were disappointed by the quality, describing it as mediocre or basic. The included breakfast sometimes fell short of expectations with portions deemed stingy and sometimes not meeting guests' preferences for a Mexican-style meal. Additionally, some guests experienced delays and other service issues.
Despite these inconsistencies, many guests found the breakfast sufficient with some noting that it met their basic needs and was included in the room price. Overall, while the breakfast at Uxmal Resort Maya had its highlights, there is room for improvement in variety and quality according to guest feedback.
Dinner
Despite these positives, there are numerous critiques. The most common complaints involved the high prices relative to the quality and portion sizes of the food. Many guests described the food as average at best with some going as far as to call it tasteless or cafeteria-like. The slow service in the restaurant also garnered negative attention, leading to overall dissatisfaction with the dining experience.
Moreover, some guests recommended avoiding the hotel restaurant if possible, suggesting that travelers dine in nearby towns instead. While the restaurant does gain points for being a convenient option with decent views and reasonable prices for some meals, the general consensus indicates that there's significant room for improvement in both food quality and service.
Rooms
The rooms vary significantly in terms of furnishings and condition. While some guests found their accommodations well-maintained and elegant, others noted that the hotel feels dated with worn-out towels, outdated furniture and occasional maintenance issues such as improperly closing doors or a lack of hot water.
Despite these inconsistencies, the overall cleanliness and the peaceful environment of the rooms are recurring themes in the reviews. The spacious layout is ideal for family stays and numerous guests appreciated the large balconies and terraces that add to the relaxing atmosphere. Though basic, amenities are generally functional, contributing to an overall pleasant stay at a reasonable price.
Beds
Cleanliness
However, there are notable areas for improvement. Bathrooms and common areas often garnered criticism for poor cleanliness with several mentions of stained and dirty facilities including toilet seats, shower floors and bedding. The swimming pool also raised concerns with multiple guests noting cloudy water and green algae on the walls. The overall maintenance of the hotel seemed lacking as well with aging infrastructure and cleaning inconsistencies being commonly mentioned. While the hotel's exterior and amenities might benefit from refurbishment, the spacious and clean rooms remain a highlight for many visitors.
Staff
Reception staff generally receive high marks, though some guests have encountered unfriendly or indifferent service. Restaurant staff reviews are mixed with some guests enjoying excellent service while others found it lacking. However, the majority of reviews highlight that the hotel's personnel work hard to ensure guests feel comfortable and well-attended.
The proximity to key attractions like the chocolate museum and planetarium adds to the hotel’s appeal, further supported by the organized and available staff. Notably, the hotel implements strict Covid measures to ensure guest safety, which has been particularly appreciated.
In summary, Uxmal Resort Maya excels in delivering a pleasant and welcoming environment, largely due to its friendly and professional staff, though there is room for improvement in consistency and attention in some areas.
Wi-Fi
However, the WiFi situation in the rooms is a different story. Most guests have noted that there is either no WiFi or very weak signal in the rooms with limited or spotty coverage that fails to meet expectations. This has been especially problematic on the upper floors, where the connection is particularly unreliable. Consequently, those needing a stable internet connection for work or other important tasks might find it frustrating.
In summary, while Uxmal Resort Maya provides satisfactory WiFi in shared spaces, the lack of room coverage could be a significant inconvenience for guests who require consistent connectivity throughout their stay.
Spa
The massages provided at the spa are generally well-received with several guests calling them relaxing and very good. A few highlighted the affordability and quality of massages available, noting a super massage at a rate of 25€ per person for half an hour. The spa's atmosphere is described as cozy, refreshing and relaxing, contributing positively to the overall experience.
However, not all aspects of the spa received praise. A few guests remarked that the spa felt like a small massage salon rather than a full-fledged spa. Additionally, one guest mentioned that the spa beer does not work and there were some criticisms of the cost and quality of certain services, such as a mediocre and expensive massage.
Overall, while Uxmal Resort Maya’s spa has received significant acclaim for its unique Temazcal experience and effective massage treatments, some areas still leave room for improvement.
Pool
Despite its beauty, several reviews point out that the pool area shows signs of being slightly dated with occasional maintenance issues. Some guests have noted the pool water can appear dirty or cloudy and there are reports of mosquitoes and other insects around the area. However, many still find the pool clean and well-maintained overall.
The poolside bar and dining options add to the allure, making it an enjoyable spot for both relaxation and socializing. Additionally, the great water pressure in the showers and the availability of good internet connection in the pool area enhance the overall experience for guests staying at the resort.
In summary, while there are minor areas for improvement, the pool at Uxmal Resort Maya remains a highlight for many visitors, who appreciate its size, beauty and the relaxing atmosphere it provides.
Parking
4 Star
Business
The location is conveniently close to the Uxmal ruins and the Uxmal temple, making it a fine stop for those visiting these historical sites. The presence of an interior cafeteria adds to the ease of conducting business operations within the hotel. Additionally, the resort is a good option for tour operator groups visiting Uxmal and for travelers looking for a hotel that blends business convenience with the opportunity to explore significant cultural landmarks.
The staff at Uxmal Resort Maya have been noted for their helpfulness, further enhancing the business travel experience at this location. Whether it's a quick business trip or an extended business stay, the hotel’s facilities and strategic location make it a practical choice for professionals.
Outdoor Pool
The pool area is well-equipped for sunbathing with chairs and towels readily available, providing comfort and convenience. Amenities such as hammocks add an extra touch of relaxation for visitors. Common areas around the pool are noted as inviting and comfortable, making it a perfect spot for families with children particularly enjoying the facility.
However, some reviewers did note occasional issues with cleanliness and the presence of mosquitoes, impacting the overall experience for some. Despite these minor setbacks, the majority consensus highlights the outdoor pool as a beautiful, relaxing and well-serviced feature of the resort.
Honeymoon
The resort is described as a peaceful and perfect getaway for newlyweds with its beautiful and private setup enhancing the romantic experience. The hotel's ambiance is often referred to as paradise, making it an ideal spot for honeymooners seeking tranquility and intimacy. With everything described as amazing, Uxmal Resort Maya provides a great and memorable experience for honeymoons.
Romantic
Yes, Uxmal Resort Maya has pool(s) that belong to one or more of the following categories: Outdoor Pool.
Yes, a spa is available at Uxmal Resort Maya.
No, Uxmal Resort Maya doesn't allow dogs.
Yes, parking facilities are available at Uxmal Resort Maya.
No, Uxmal Resort Maya doesn't have a gym.
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