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Summary of reviewsAnne&Max Boutique Hotel in Utrecht is highly acclaimed for its prime location in the city's heart, offering convenient access to major attractions, restaurants, bars and shops. The central yet tranquil setting allows for a peaceful stay with picturesque views, notably of the cathedral. Guests find the hotel ideal for immersing in Utrecht's vibrant cultural scene, thanks to its blend of modern amenities and historic ambiance.
The breakfast service is generally well-received when available, featuring a delicious and extensive spread with good service. However, some guests have experienced unavailability and issues with ordering breakfast, affecting their satisfaction. The hotel's restaurant and bar receive high praise for their quality dinners, despite occasional closures for renovations. Guests enjoy creative, beautifully presented dishes and commendable service, though some note the bar's staffing issues.
Rooms at Anne&Max Boutique Hotel are spacious, well-furnished and clean, characterized by stylish and quirky designs that blend old-world charm with modern comforts. Amenities like Nespresso machines, tea kettles and luxurious bathtubs are appreciated and the rooms offer stunning views and tasteful decorations. Minor maintenance issues are noted by a few, but the overall feedback is positive, highlighting the comfortable and artistic ambiance.
Cleanliness is generally praised with many describing the hotel as neat and well-maintained. However, some guests report dust and insufficient cleaning in specific areas. Addressing these concerns could ensure a consistently high standard of cleanliness.
The staff at Anne&Max Boutique Hotel is frequently described as friendly, helpful and professional, enhancing the overall guest experience with their welcoming and accommodating demeanor. While there are isolated mentions of less attentive service, the consensus is that the staff significantly contributes to a positive stay.
Free wifi is available but receives mixed reviews with some guests finding it reliable and others encountering issues like weak connections or overtaxed bandwidth. Better communication regarding internet access could improve this aspect.
The hotel's central location offers vibrant nightlife options with easy access to bars and restaurants. However, some guests report significant noise at night, which may affect light sleepers. Additionally, the comfortable beds are often praised, though a few guests find them too soft or experience issues with bed configurations.
As a four-star hotel, Anne&Max Boutique Hotel offers luxurious products and amenities, though some guests feel the price does not justify the level of service, particularly the lack of breakfast and reception services, which impacts their perception of its four-star status.
For business travelers, the hotel provides functional facilities and a convenient location, although the front desk's limited hours and lack of hot food options late at night may be drawbacks. The historic setting in a monumental building near significant landmarks adds to the hotel's charm, offering a unique and immersive experience.
In summary, Anne&Max Boutique Hotel provides a charming and well-located retreat with comfortable, stylish rooms and generally positive service. Addressing certain areas of concern, particularly breakfast availability, cleaning consistency and noise levels, could enhance the overall guest experience. Show more
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Categories
Romantic Hotel
This boutique hotel offers uniquely decorated rooms in a central location, ideal for couples wanting to explore Utrecht. The intimate setting and personalized service contribute to a romantic and memorable stay.
Small Hotel
This boutique hotel is located in the heart of Utrecht, steps from the Dom Tower. It blends 18th-century charm with sleek, modern decor. It offers Mediterranean dining and cozy communal spaces.
4-Star Hotel
This boutique hotel offers uniquely decorated rooms and a cozy atmosphere in the city center. It's perfect for travelers looking for a more intimate and personalized experience with easy access to Utrecht's attractions.
Boutique-style Hotel
Historic Hotel
Hotel Taking Steps Towards Sustainability
Hotel for Honeymoon
Hotel near Nightlife Spots
Business Hotel
Room Types
Deluxe SuiteSpacious suite with modern furnishings, flat-screen TV and large, box-spring bedding.
Executive SuiteThis large suite has a balcony and a rooftop terrace offering views of the city.
Standard SuiteBoasting a private entrance, this air-conditioned suite features 1 bedroom and 1 bathroom with a walk-in shower and a hairdryer. The suite features a flat-screen TV with cable channels, a minibar, a tea and coffee maker, a seating area as well as city views. The unit has 1 bed.
Guest Reviews
8.2
Very Good
Location
Anne&Max Boutique Hotel is perfectly situated in Utrecht, capturing overwhelmingly positive feedback from guests regarding its location. The hotel stands in the heart of the city, making it an ideal base for visitors. It is renowned for its proximity to major attractions like the Dom Tower, historic sites and an abundance of restaurants, bars and shops. Guests appreciate the hotel's central yet tranquil setting, which allows for peaceful stays despite being in the bustling city center. The surrounding area offers convenient access to public transportation, making exploration both easy and enjoyable. With its picturesque views, especially of the cathedral and its charming blending of modern amenities with historic ambiance, the location of Anne&Max Boutique Hotel meets the expectations of travelers seeking to immerse in Utrecht's vibrant cultural scene.
Breakfast
The breakfast experience at Anne&Max Boutique Hotel draws a wide range of opinions from guests. On the positive side, many reviewers praised the breakfast as delicious, excellent and a real treat, highlighting the good service and various options available. Guests appreciated the tasty coffee and tea provided in the rooms and noted the unique experience of having breakfast served to the table, especially during the pandemic. Some described the breakfast as a beautiful, lavish spread, very extensive and well taken care of. The offerings were considered sufficient and tasty by several guests.
However, numerous guests raised concerns about the unavailability of breakfast during their stay, often attributing it to a shortage of staff. Several reviewers mentioned the disappointment of not having breakfast included or provided at all, especially considering the hotel's 4-star rating and corresponding prices. Additionally, some found ordering breakfast via QR code complicated, particularly for older guests. There were comments about the breakfast being less than expected, lacking variety and sometimes perceived as a bit simple or not luxurious.
Overall, while those who experienced breakfast at the hotel found it enjoyable and well-prepared, the recurring issue of unavailability left a notable number of guests dissatisfied.
Dinner
Anne&Max Boutique Hotel's restaurant and bar seem to generally receive high praise from guests regarding the quality of dinners served. The affiliated restaurant is often described with terms like wonderful, delicious and fantastic, noting the exquisite and beautifully presented dishes. Guests appreciate the creative and elegant tasting menus, often paired with well-chosen wines and commend the menu choices and exceptional service.
However, several reviews mention that the restaurant and bar were closed due to renovations during different stays, which left some guests disappointed. Despite the closures, those who had the opportunity to dine there found the meals delightful, whether it was a vegetarian dinner or a special Christmas dinner.
While the existing bar had potential, it often lacked staff, which prevented guests from enjoying an evening cocktail or beer. Overall, the dining experience at Anne&Max Boutique Hotel is highly regarded, although the renovations and occasional lack of warm service have been noted by some guests.
Rooms
Anne&Max Boutique Hotel boasts an array of positive reviews that consistently emphasize the spaciousness, beauty and unique design of its rooms. Guests particularly appreciate the hotel's prime location, stylish decor and the comfortable, homely atmosphere. The rooms are described as clean, well-furnished and equipped with modern amenities such as Nespresso machines, tea kettles and spacious bathtubs. Many reviews highlight the tasteful decoration and characterful touches that enhance the overall ambiance of the rooms.
The rooms also feature modern and quirky designs, often blending old-world charm with contemporary style. Many guests were won over by the charming amenities, including rooftop terraces, large windows offering stunning views and luxurious details like freestanding bathtubs. Feedback indicates that the rooms are well-maintained and that great attention to detail has been invested in the interior décor and room layout.
Despite a few mentions of the rooms needing minor maintenance or updates, the overall sentiment points to a high level of comfort and aesthetic pleasure. The spaciousness of the rooms is frequently praised with many guests noting that they felt more like studio apartments than traditional hotel rooms. The innovative room layouts, clean and cozy settings and modern touches—all contribute to an enjoyable and memorable stay for visitors.
From the luxury of spacious suites to the delightful artistic touches, Anne&Max Boutique Hotel provides a charming and unique retreat. Whether it's the warm decor, beautiful views or the soothing ambiance of the well-designed rooms, guests typically leave with a positive impression and a desire to return.
Beds
Guests at Anne&Max Boutique Hotel frequently comment on the beds with many finding them comfortable and conducive to a good night’s sleep. Remarks often highlight the beds as big, soft and very comfortable, complemented by high-quality mattresses and pillows. A significant number of guests praised the new mattresses and large double beds, appreciating the comfort and cleanliness of both the bed and the room. Words like "super comfy" and "delicious bed" are frequently used, expressing high satisfaction.
However, some guests faced issues with the mattresses being too soft, sagging in the middle or having hollows, which led to discomfort and in some cases, a poor night's sleep. There were occasional complaints about beds consisting of two mattresses instead of a single king-size one and some double beds coming apart. Despite these mixed reviews, the overall consensus suggests that most guests find the beds at Anne&Max Boutique Hotel to be quite comfortable and supportive.
Cleanliness
Anne&Max Boutique Hotel offers a modern and stylish stay with many guests praising its clean, well-maintained rooms and impressive décor. The hotel is described as neat, tidy and spotlessly clean by a significant number of visitors and several reviews mention the thoughtful touches and lovely ambiance that contribute to an enjoyable stay.
However, not all guests had the same experience. A consistent concern is the presence of dust in various parts of the hotel, including rooms, coffee machines and even decorative elements. Some reviews highlight areas that require more attention, such as the shower, floorboards and window sills, indicating a need for better and more consistent housekeeping. The cleaning of public spaces and amenities also received mixed feedback with some reports of visible dirt and insufficient cleaning during stays.
Despite these issues, the overall impression is positive with numerous mentions of friendly staff and overall cleanliness that meets expectations. For a genuinely comfortable experience, the hotel might benefit from addressing the specific cleaning concerns raised by some guests to ensure a more consistently high standard across all areas.
Staff
Anne&Max Boutique Hotel is highly praised for its exceptional staff, described consistently as friendly, helpful and professional. Guests frequently highlight the warm and welcoming reception they receive upon arrival and throughout their stay, emphasizing the politeness and attentiveness of the staff. Many reviewers note that the employees go out of their way to ensure a comfortable experience, showing enthusiasm and flexibility in accommodating guests' needs.
Professionalism is a recurrent theme with several mentions of well-trained and respectful staff members who handle their roles with competence. The management also garners positive remarks for being friendly, accommodating and creating a homely atmosphere for guests.
There are isolated mentions of less attentive service with occasional staff absences and a few instances where guests perceived a lack of interest or professionalism. Despite this, the overwhelming consensus is that the staff's friendly demeanor and commitment to excellent service significantly enhance the overall guest experience at the hotel.
Wi-Fi
Anne&Max Boutique Hotel offers free wifi to its guests, but opinions on its quality vary widely. Some guests found the wifi to be good and reliable, while others encountered issues such as weak or spotty connections, particularly in their rooms. There were also comments about the internet being overtaxed, possibly due to it being shared with the hotel's cafe. Additionally, several guests mentioned the lack of clear instructions or an easily accessible password for the wifi in their rooms, suggesting the need for better communication regarding internet access. Overall, while some guests experienced satisfactory internet connectivity, others felt that there is room for improvement.
Nightlife
Anne&Max Boutique Hotel is situated in a vibrant area ideal for strolls, shopping and indulging in a variety of cafes and restaurants. For those who thrive on nightlife, the hotel's central location offers easy access to late-night spots, bars and restaurants, ensuring evenings are lively and full of entertainment options. Guests have the opportunity to experience the city's spirited atmosphere, particularly on Thursday and Friday nights with street parties adding to the excitement.
However, the prime location comes with its downsides. Many reviewers noted significant noise at night, ranging from the chatter and music of nearby bars and restaurants to more disruptive sounds like teenagers screaming and church chimes ringing every quarter-hour. Such disturbances have led to difficulty sleeping for some with noise levels peaking at times during city parties. The area's bustling nightlife creates a stark contrast to its quieter daytime demeanor, making it perfect for night owls but potentially challenging for light sleepers.
4 Star
Anne&Max Boutique Hotel offers some features typically associated with a four-star rating, such as luxury products from brands like Rituals, Marie Stella Maris and Nespresso available in the rooms. Guests find the rooms to be very beautiful, spacious and comfortable with a good location in the city center adding to the convenience. The staff is frequently praised for being very friendly, contributing to a positive overall experience.
However, there are some notable downsides. Several reviews highlight that the price does not seem justified for the services provided, particularly mentioning the lack of breakfast, which diminishes the four-star experience. The reception services have been described as terrible, which is viewed as a major shortcoming for a hotel claiming four-star status. Additionally, some guests feel that the hotel, while charming, is a bit older and does not fully meet the expectations of a four-star hotel. Ultimately, some reviewers noted they would not choose to book this hotel again, especially considering the higher price they paid. Despite its positive aspects, the overall perception is mixed due to these critical points.
Business
Anne&Max Boutique Hotel presents itself as a solid choice for business travelers, offering a range of amenities geared towards ensuring a convenient and productive stay. The hotel excels in providing functional business facilities, which are appreciated by those planning a business-centric visit. It's a comfortable place to relax during a busy conference, making it suitable for both work and leisure.
Guests have noted that the hotel is good for brief business stays, contributing to a peaceful business trip overall. However, it's important to mention that the front desk service is not 24 hours, which might be a consideration for those with late arrivals or early departures.
While some reviews suggested that the hotel may not be entirely business-oriented, the general consensus is that it remains a good option for business travelers. The slight downside of not having hot food available when arriving late and the limited early-morning café options are points to keep in mind. Despite being somewhat pricey, the overall experience has been deemed worth it by many.
Historic
Anne&Max Boutique Hotel is nestled in a beautiful monumental building that exudes an undeniable historic ambiance. Situated in Utrecht's historical center, the hotel offers guests a prime location next to the Dom Tower and the Domkerk with many rooms providing picturesque views of these iconic landmarks. The charm of the hotel is accentuated by its historic decor and luxurious finishes, which effortlessly blend the old with the new. Guests appreciate the hotel's proximity to the cathedral and the immersive experience of staying in a property steeped in history. The surrounding area, rich in historical significance, enhances the overall charm, allowing for a unique stay that captures the essence of Utrecht's heritage.
Boutique-Style
Anne&Max Boutique Hotel offers a charming and intimate atmosphere, consistently praised for its unique and stunning decor. Guests appreciate the exquisite design and elegant details found throughout the property. This small-scale hotel is beautifully set above a trendy café, adding to its trendy and modern appeal. The air conditioning is noted to be good, ensuring comfort in the well-ventilated rooms. With a lovely romantic ambiance, the hotel boasts a delightful and distinctive boutique vibe that many find appealing. Perfectly embodying the boutique concept, it is a worthy choice for travelers seeking a hotel with character and charm combined with modern amenities.
Luxury
Anne&Max Boutique Hotel offers a truly luxurious experience, as confirmed by guests who rave about the hotel's dedication to opulence and comfort. The spacious rooms exude a luxurious ambiance, featuring high-end finishes and furnishings that highlight the attention to detail. Beautifully renovated, the hotel stands out for its exceptionally good facilities and overall ambiance. The building itself adds to the luxurious feel with high-quality room amenities that include well-known luxury products such as Rituals, Marie Stella Maris and Nespresso.
Guests particularly enjoy the plush and deluxe suites with some noting the presence of a self-standing bathtub as a standout feature. The bathrooms are frequently described as very luxurious, complementing the high standards set throughout the hotel. Despite all the indulgence, the pricing remains reasonable, making the luxury experience accessible. Situated in the city center, Anne&Max Boutique Hotel offers one of the most beautiful rooms ever encountered by many visitors, ensuring an overnight stay that combines complete luxury with meticulous attention to care and detail.
Romantic
Anne&Max Boutique Hotel offers an ideal getaway for couples seeking a romantic retreat in the heart of Utrecht. The hotel is consistently praised for its romantic rooms, which feature luxurious touches such as a big bath within the room and a bathtub placed under a window, providing a unique and intimate setting. The ambiance is further enhanced by the thoughtful decor and delightful surroundings, which contribute to the overall romantic atmosphere.
Guests frequently mention the romantic ambiance throughout the hotel, noting how it’s perfect for special occasions such as anniversaries. The rooftop terrace stands out as a highlight, offering beautiful views and a delightful space for couples to enjoy. The hotel's restaurant, "Bar Simple," also serves as a wonderful spot for a romantic meal.
The rooms are specifically designed for couples with features like a bathroom without doors adding to the intimate experience. The romantic package offered by the hotel is highly recommended, adding an extra layer of indulgence to the stay. Overall, Anne&Max Boutique Hotel excels in creating a magical and romantic experience, making it one of the most romantic places to stay in the area.
No, Anne&Max Boutique Hotel doesn't have any pool.
No, a spa isn't available at Anne&Max Boutique Hotel.
No, Anne&Max Boutique Hotel doesn't allow dogs.
No, parking facilities aren't available at Anne&Max Boutique Hotel.