Quality Inn & Suites New Hartford - Utica
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Summary of reviewsQuality Inn & Suites New Hartford - Utica enjoys a strategic and tranquil location, offering easy access to local attractions and amenities. Guests appreciate its proximity to shops, restaurants, and key destinations like the Adirondack Bank Center. While some find it slightly challenging to locate from Route 90, its overall position balances affordability and convenience, making it an attractive choice for visitors.
The breakfast at the hotel is well-received, providing a wide variety of options to suit different tastes and preferences. Guests appreciate the inclusion of hot items, adding value to their stay, though there is room for improvement in terms of healthier choices and presentation involving traditional dining ware.
Room conditions are highlighted positively, with many guests praising their cleanliness, spaciousness, and modern decor that includes amenities such as fridges and microwaves. The rooms offer a pleasant environment with an ideal air conditioning system contributing to comfort during stays. However, some feedback pointed to maintenance issues and dated exterior, indicating areas where improvements are needed.
Cleanliness is consistently noted as a strong point, with guests frequently complimenting the hotel's updated and well-maintained public spaces and rooms. The quiet and secure environment further enhances the appeal of staying at the hotel. However, occasional inconsistencies in housekeeping standards and specific mentions about carpet cleanliness suggest areas that could benefit from attention.
The hotel staff are consistently recognized for their welcoming and accommodating nature, contributing significantly to positive guest experiences. Guests appreciate the polite and helpful approach from check-in through to check-out, highlighting the staff's dedication to resolving issues and ensuring comfortable stays, even amidst minor communication challenges.
Beds receive general approval for comfort, with many guests remarking positively on their sleep quality. While a few reviews mention less satisfactory experiences due to mattress firmness or spring issues, the overall impression remains favorable.
Overall, Quality Inn & Suites New Hartford - Utica provides a clean, comfortable, and friendly environment with notable strengths in location and service, though there is room for enhancement in specific areas to fully meet guest expectations.
The breakfast at the hotel is well-received, providing a wide variety of options to suit different tastes and preferences. Guests appreciate the inclusion of hot items, adding value to their stay, though there is room for improvement in terms of healthier choices and presentation involving traditional dining ware.
Room conditions are highlighted positively, with many guests praising their cleanliness, spaciousness, and modern decor that includes amenities such as fridges and microwaves. The rooms offer a pleasant environment with an ideal air conditioning system contributing to comfort during stays. However, some feedback pointed to maintenance issues and dated exterior, indicating areas where improvements are needed.
Cleanliness is consistently noted as a strong point, with guests frequently complimenting the hotel's updated and well-maintained public spaces and rooms. The quiet and secure environment further enhances the appeal of staying at the hotel. However, occasional inconsistencies in housekeeping standards and specific mentions about carpet cleanliness suggest areas that could benefit from attention.
The hotel staff are consistently recognized for their welcoming and accommodating nature, contributing significantly to positive guest experiences. Guests appreciate the polite and helpful approach from check-in through to check-out, highlighting the staff's dedication to resolving issues and ensuring comfortable stays, even amidst minor communication challenges.
Beds receive general approval for comfort, with many guests remarking positively on their sleep quality. While a few reviews mention less satisfactory experiences due to mattress firmness or spring issues, the overall impression remains favorable.
Overall, Quality Inn & Suites New Hartford - Utica provides a clean, comfortable, and friendly environment with notable strengths in location and service, though there is room for enhancement in specific areas to fully meet guest expectations.
Dog Friendly Inn
Inn with Gym
Guest Reviews
Nestled in New Hartford, the Quality Inn & Suites offers a location that balances tranquility with accessibility. Guests appreciate its proximity to key attractions and amenities, with easy access to shops, restaurants, and local destinations. It's conveniently close to the Adirondack Bank Center, mere minutes from a variety of dining options, and offers an easy drive to the nearby college and hospital. The neighborhood is noted for its safety and quietness while still being central enough for those planning visits to the south for gatherings. Although some found it a bit tricky to locate from Route 90, its overall strategic position and affordability make it an attractive choice for visitors seeking comfort and convenience in the Utica area.
At the Quality Inn & Suites in New Hartford - Utica, breakfast is a notable feature that garners mixed reviews. Many guests have praised the wide selection available, making it easy to find something for every taste. Highlights include hot breakfast items and a good variety, with some guests considering it excellent and others noting it was really good. However, there are a few mentions of the breakfast being somewhat limited in healthy and protein-rich options, with specific requests for real eggs or boiled eggs, and suggestions for more hot choices. While the taste is mostly appreciated, there is some feedback on the use of paper and plastic for serving, as guests would prefer traditional plates and cutlery. Breakfast is included in the price of the stay, which adds value to the accommodation package. Overall, the breakfast experience at this hotel offers good options to start the day, albeit with room for improvements in variety and presentation.
The rooms at Quality Inn & Suites New Hartford - Utica are consistently praised for their cleanliness and spaciousness, providing guests with a comfortable space to relax and unwind. Many reviewers appreciated the calming view of a snowstorm from their rooms, adding a touch of natural beauty to their stay. The updated and nicely furnished rooms give a welcoming vibe, catering well to travelers seeking a pleasant environment.
The location of the motel is noted as being in a safe part of town, offering peace of mind to guests. Though it is a little off the interstate, it manages to maintain convenience for those traveling through. The air conditioning is reported to be perfect, ensuring that guests can adjust the temperature to their liking, further enhancing comfort during their stay.
Although the rooms offer positive aspects, there are some issues worth mentioning. Several reviews highlighted inconsistencies in room maintenance, such as light fixtures not working and dirty hallways with musty smells. Some bathrooms are described as very small, which may not be ideal for all guests.
The property’s exterior is noted to be dated and not well-kept, which contrasts with the favorable attributes inside. Bedding also received mixed feedback, as some found the linens unsatisfactory due to lint. Security concerns were raised due to rooms lacking deadbolt locks. These factors point to areas that could benefit from further improvement to fully meet guest expectations.
Overall, Quality Inn & Suites New Hartford - Utica has strong points in terms of room cleanliness, spaciousness, and some modern touches, but there are areas needing attention to enhance the overall guest experience.
The beds at Quality Inn & Suites New Hartford - Utica generally received positive remarks from guests who appreciated their comfort. Many reviewers highlighted that the beds were comfortable, with some specifically mentioning the pillows and room cleanliness as additional positives. However, opinions were not entirely unanimous; a few guests found the mattresses uncomfortable, either due to being too hard or having springs that affected their sleep quality. Despite these mixed reviews, the overall impression leans towards a satisfactory sleeping experience for many guests.
Quality Inn & Suites New Hartford - Utica has received consistent praise for its cleanliness, particularly in its public spaces and guest rooms. Guests frequently highlight the very clean conditions of the rooms, remarking on the updated and comfortable setting enhanced by amenities like fridges and microwaves. There is a noted satisfaction with the quiet and secure environment, contributing to an overall pleasant stay. The hotel has recently undergone updates, which have improved its cleanliness and comfort levels, contributing positively to guests' experiences. Breakfast is also well-received, adding to the overall appeal of the stay. However, there are a few remarks regarding areas needing further cleaning, especially the carpets, which could be improved upon. Some guests have experienced issues with room cleanliness, hinting at inconsistencies in housekeeping standards. Despite these occasional shortcomings, the hotel generally provides a clean and comfortable experience at a reasonable price.
At the Quality Inn & Suites in New Hartford - Utica, guests consistently appreciate the welcoming and friendly atmosphere created by the hotel staff. Upon arrival, visitors are greeted by polite and accommodating front desk personnel eager to assist with smooth check-ins. Many have noted the staff's readiness to help, adapting flexibly to guests' needs, including accommodating early check-ins and working tirelessly to resolve any issues that arise during a stay. Despite occasional challenges with language barriers, the dedication and professionalism of the team shine through. Even the owners and managers foster a kind and hospitable environment, ensuring guests feel at ease and looked after. While there have been occasional hiccups, such as difficulties completing bookings or handling specific queries, the staff manage to maintain their focus on providing excellent service. Overall, the friendly and helpful staff contribute significantly to an agreeable experience, enhancing the overall stay at the hotel.
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Location
Breakfast
Rooms
The location of the motel is noted as being in a safe part of town, offering peace of mind to guests. Though it is a little off the interstate, it manages to maintain convenience for those traveling through. The air conditioning is reported to be perfect, ensuring that guests can adjust the temperature to their liking, further enhancing comfort during their stay.
Although the rooms offer positive aspects, there are some issues worth mentioning. Several reviews highlighted inconsistencies in room maintenance, such as light fixtures not working and dirty hallways with musty smells. Some bathrooms are described as very small, which may not be ideal for all guests.
The property’s exterior is noted to be dated and not well-kept, which contrasts with the favorable attributes inside. Bedding also received mixed feedback, as some found the linens unsatisfactory due to lint. Security concerns were raised due to rooms lacking deadbolt locks. These factors point to areas that could benefit from further improvement to fully meet guest expectations.
Overall, Quality Inn & Suites New Hartford - Utica has strong points in terms of room cleanliness, spaciousness, and some modern touches, but there are areas needing attention to enhance the overall guest experience.
Beds
Cleanliness
Staff
No, Quality Inn & Suites New Hartford - Utica doesn't have any pool.
No, a spa isn't available at Quality Inn & Suites New Hartford - Utica.
Yes, Quality Inn & Suites New Hartford - Utica welcomes dogs.
No, parking facilities aren't available at Quality Inn & Suites New Hartford - Utica.
Yes, Quality Inn & Suites New Hartford - Utica has a gym.
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