Royal BV

Ustʼ-Kamenogorsk 49.94168100, 82.62865800 , 2 Permitina (Show on Map)
8.7
Very Good


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Summary of reviewsRoyal BV stands out as a prime choice for travelers, thanks to a combination of factors that make it an excellent accommodation option. Nestled on the Irtysh Embankment, the location is both convenient and picturesque, providing stunning river views and proximity to a large shopping and entertainment center. This facilitates easy exploration and access to various city amenities, enhancing the convenience for both leisure and business travelers.

The hotel's breakfast offerings are another highlight, frequently praised for their delicious and varied nature. Although often served a bit cold, the hearty, à la carte breakfasts delivered to rooms were appreciated for their prompt service and filling options, adding substantial value and satisfaction to the guest experience.

Royal BV’s rooms receive high marks for their spaciousness, comfort and classic decor. Rooms like 203 and 208 are particularly noted for their luxurious ambiance, large comfortable beds and beautiful furnishings. The cleanliness and maintenance of the rooms are impeccable, contributing to a cozy and welcoming environment that guests consistently praise.

Cleanliness extends beyond the rooms with daily cleaning and regularly refreshed towels and linens ensuring a pristine setting throughout the hotel. While minor issues like occasional towel stains were noted, the overall impression is one of high standards and meticulous upkeep.

The staff at Royal BV is frequently commended for their warm, responsive and professional demeanor. Individuals such as Alina, Shyryn, Akylbek and Nikita receive special mention for their outstanding service, creating a welcoming and helpful atmosphere that significantly enhances the guest experience.

The beds add to the comfort with many guests appreciating their spaciousness and high-quality linens, although some noted they could use a refresh due to signs of wear. Despite this, the consensus is that the beds are generally comfortable, ensuring restful nights for most guests.

In terms of luxury, Royal BV succeeds in offering a semi-luxury, boutique charm that guests find impressive. The elegant interiors and expansive, beautifully decorated rooms provide an ideal setting for special occasions. Artistic performances add a touch of opulence, further elevating the overall experience in this boutique hotel.

Overall, Royal BV combines a strategic location, high-quality amenities and exceptional service to offer a memorable and satisfying stay, making it a standout choice for discerning travelers seeking comfort, elegance and convenience.
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Family Friendly Hotel
This hotel offers a combination of strategic location, high-quality amenities, and exceptional service. It is suitable for families looking for a comfortable and convenient stay.

Business Hotel
The hotel has a fully equipped conference room and a meeting room at your disposal. It is located near the business district and the central square.

Small Hotel

Room Types
Junior Suite Offering free toiletries and bathrobes, this suite includes a private bathroom with a shower, a bidet and a hairdryer. The air-conditioned suite offers a flat-screen TV with cable channels, a minibar, a tea and coffee maker, a seating area as well as city views. The unit has 2 beds.

Deluxe Double Room with Balcony The spacious double room features air conditioning, a minibar, a balcony with city views as well as a private bathroom boasting a bath. The unit has 1 bed.

Double or Twin Room Offering free toiletries and bathrobes, this twin/double room includes a private bathroom with a bath, a shower and a bidet. The spacious air-conditioned twin/double room offers a flat-screen TV with cable channels, a minibar, a tea and coffee maker, a seating area as well as city views.

Suite with River View This spacious suite consists of 1 living room, 1 separate bedroom and 1 bathroom with a bath and free toiletries. The air-conditioned suite provides a flat-screen TV with cable channels, a minibar, a tea and coffee maker, a seating area as well as river views. The unit offers 2 beds.

Guest Reviews
8.7
Very Good
Location
Nestled in a superb spot, 'Royal BV' boasts an excellent location that promises travelers both convenience and picturesque scenery. Positioned on the Irtysh Embankment, the hotel overlooks the river, offering guests stunning views right from their windows or balconies. The proximity to the waterfront enhances the appeal and being directly opposite a large shopping and entertainment center adds to the convenience for visitors looking to explore or indulge in some retail therapy. Additionally, amenities like an on-site salon for makeup and hair further emphasize the convenience of the location. Regardless of the purpose of the visit, whether it be business or leisure, the prime setting of 'Royal BV' ensures guests can enjoy the beautiful surroundings and easily access the various attractions and facilities in the area.

Breakfast
Guests of Royal BV consistently praised the hotel's breakfast offerings, highlighting their delicious and varied nature. Many reviewers noted that the breakfasts, served à la carte, were hearty, filling and delivered to their rooms at a convenient time. The service was often described as prompt and reliable with a great selection of dishes available.

Despite the frequent mentions of tasty and satisfying meals, several guests pointed out a recurring issue: the breakfasts were often cold upon arrival. This was seen as a significant downside by some, detracting from the overall experience.

Nonetheless, the general sentiment was positive with guests appreciating the convenience and quality of the food. The breakfast was perceived as a good value, offering delicious, filling options that left guests satisfied for much of the day.

Rooms
Royal BV offers an impressive array of rooms that have left a lasting positive impression on its guests. The rooms are repeatedly described as spacious, cozy and clean with notable mentions of beautiful decor and designer elements in a classic style. Guests highlighted specific room numbers, such as Room 203 and Room 208, for their excellence. Many reviews underscore the luxurious and comfortable ambiance of the rooms, which feature large beds, beautiful furniture and well-thought-out amenities like mini bars.

The rooms also boast breathtaking views, particularly of the river, adding to the overall enjoyment of the stay. Guests appreciated the bright, well-maintained interiors and the good quality repairs and furnishings. The cleanliness and comfort levels were consistently praised, contributing to a very decent and satisfying hotel experience.

Overall, the spacious and beautifully decorated rooms, combined with the convenient location and polite staff, make Royal BV a standout choice for travelers seeking comfort and elegance during their stay.

Beds
The beds at Royal BV have generally garnered positive feedback from guests, frequently being described as comfortable and inviting. Many guests appreciated the spaciousness of the beds with some highlighting the availability of very big and even king-size options. The hotel ensures that bed linens are of high quality, contributing to a comfortable sleeping experience and new towels and linens add to the overall sense of care.

However, some guests observed signs of wear and tear on the beds, noting that they appear well-used and could benefit from a refresh. There were occasional reports of bed linens being stained, which detracts from the overall experience. Additionally, noise from ongoing renovations was mentioned, along with stiffness in some of the luxury beds, affecting the perceived comfort for some guests.

Despite these points, the consensus points towards an overall comfortable bed experience at Royal BV, ensuring many guests enjoy a good night's sleep.

Cleanliness
Royal BV is highly praised for its cleanliness with daily room cleaning ensuring a tidy and welcoming environment. Guests consistently describe the rooms as clean and cozy with new towels and linens provided regularly. The hotel achieves an overall impression of being extremely clean and well-maintained. While there were occasional mentions of towel stains, table stains and some dusty areas, the vast majority of feedback highlights a beautiful and immaculate setting.

Staff
At Royal BV, the staff consistently receives praise for their warm and responsive nature. Many guests have highlighted individuals such as Alina, Shyryn, Akylbek and Nikita for their professionalism and attentiveness. Reviewers frequently mention the politeness and friendliness of the staff, emphasizing that the team is always ready to be helpful. Despite occasional comments about unkind reception, the majority of guests commend the staff's dedication to creating a pleasant and welcoming environment. Overall, the hotel’s personnel are characterized by their attentive service and commitment to ensuring a positive experience for visitors.

Luxury
Nestled in the heart of the city, Royal BV offers a blend of semi-luxury and boutique charm that makes it the best hotel in the area, according to guests. The rooms are not only expansive but also beautifully decorated, making them perfect for special occasions like wedding photoshoots. The interiors exude elegance with a level of detail often seen in more luxurious accommodations, ensuring a comprehensive luxury experience. Adding to the opulence is the impressive performance by artists, which further enhances the overall ambiance of this truly beautiful boutique hotel. The spacious royal apartments offer a comfortable and grandiose stay, living up to the expectations of discerning travelers.


No, Royal BV doesn't have any pool.

No, a spa isn't available at Royal BV.

No, Royal BV doesn't allow dogs.

No, parking facilities aren't available at Royal BV.

No, Royal BV doesn't have a gym.

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