HOTEL illuster - Urban & Local

Uster 47.34956300, 8.71555500 , Zürichstrasse 14 (Show on Map)
8.5
Very Good


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Summary of reviewsHOTEL Illuster - Urban & Local receives high praise for its prime location in the heart of Uster, offering guests easy access to transportation and nearby attractions. Its proximity to bus and train stations, as well as local amenities like restaurants and shopping centers, makes it an ideal choice for both business and leisure travelers. The hotel stands out with its tranquil environment, modern and spacious rooms featuring balconies and terraces, and a design focus on cleanliness and functionality. Recent renovations have modernized the rooms, adding to the overall pleasant experience.

Guests frequently commend the hotel for its excellent breakfast, highlighting the diverse and high-quality buffet options that cater to various dietary needs. This satisfying start to the day is complemented by the friendly and attentive staff, who enhance the hotel's welcoming atmosphere.

The cleanliness of the hotel is consistently noted, with rooms and public areas maintained to a high standard, creating a comfortable and hygienic setting for all guests. Furthermore, the staff across different departments exhibit exceptional service, characterized by their friendliness and willingness to assist guests.

Parking is convenient with an underground garage that connects directly to the hotel, although the system may be slightly complex. The reasonable parking fee is appreciated for the convenience provided. The hotel also caters to business travelers, offering practical amenities and a quiet environment conducive to work, all supported by its strategic city center location.

Overall, HOTEL Illuster - Urban & Local offers a combination of comfort, convenience, and quality service, making it a reliable and appealing choice for any traveler visiting Uster.
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Hotel with EV Charging Stations

Hotel with Spa

Family Friendly Hotel

Dog Friendly Hotel

Business Hotel

Hotel with Parking

EV charging stations  


Accessible Hotel

Hotel with Gym

3-Star Hotel

Room Types
Standard Double or Twin Room Featuring free toiletries, this twin/double room includes a private bathroom with a shower, a hairdryer and slippers. The air-conditioned twin/double room features a flat-screen TV with streaming services, a private entrance, soundproof walls, a tea and coffee maker as well as mountain views.

Superior Double or Twin Room with Balcony This room comes with a private bathroom with a rain shower and air condition, a flat-screen TV with cable channels, a minibar, and an electric kettle with tea and coffee making facilities. It also features a balcony with views of the city or the surrounding mountains.

Family Room This room comes with a private bathroom with a rain shower and air condition and a flat-screen TV with cable channels, a minibar, and an electric kettle with tea and coffee making facilities. It also features a spacious balcony with views of the city or the surrounding mountains.

Guest Reviews
8.5
Very Good
Location
HOTEL Illuster - Urban & Local enjoys an enviable position in the heart of Uster, offering guests outstanding convenience and accessibility. Nestled just steps away from both the bus and train stations, it's perfect for those looking to explore the area or make a quick trip to nearby Zurich. The hotel is surrounded by essential facilities, shopping areas, and numerous restaurants, making it an ideal choice for both business travelers and leisure guests alike.

Despite its central location within the city center, the surroundings are surprisingly tranquil, allowing for a restful stay. This proximity to transportation, coupled with well-structured accommodations, ensures ease of access to all services and attractions in Uster. The proximity to the train station and local attractions such as the Greifenseelauf running race venue adds to the appeal for event participants and tourists.

The hotel features direct access to an underground parking garage and a shopping center within the building, enhancing convenience for all guests. Spacious rooms complemented by a clean and contemporary design further contribute to a pleasant stay, and the friendly staff completes the experience with welcoming service.

In summary, HOTEL Illuster is ideally situated for visitors seeking comfort, accessibility, and a touch of tranquility in a bustling central location.

Breakfast
Hotel Illuster - Urban & Local consistently earns praise for its breakfast offerings, with guests frequently highlighting the sheer diversity and quality of the options. Many describe the breakfast buffet as extensive, featuring a wide variety of both hot and cold dishes, including fresh Swiss products. The buffet is often noted for its generous portions and beautifully presented spread, catering to diverse dietary needs with options such as lactose-free food. The breakfast experience is further enhanced by the friendly and motivated staff, who contribute to a welcoming atmosphere. Guests appreciate the hearty and delicious flavors that provide a great start to the day, especially with the fantastic views and relaxing ambiance of options like the outside roof terrace. Despite some minor mentions of simplicity, the overall sentiment is thoroughly positive, with many guests finding the breakfast not only sufficient but truly delightful.

Rooms
HOTEL illuster - Urban & Local offers guests a consistently positive experience with its rooms, characterized by spaciousness, modern furnishings, and cleanliness. Many of the rooms feature balconies or terraces, adding an extra touch of comfort and allowing guests to enjoy beautiful views. The standard of cleanliness is frequently noted and appreciated, contributing to an overall sense of well-maintained facilities.

Guest reviews highlight the contemporary design of the rooms, with particular mention of their practical and functional furnishings. The rooms are thought to be quiet, especially those positioned on the courtyard side of the hotel, and are complemented by comfortable bedding and pillows, ensuring a restful night's sleep.

Some rooms might require better ventilation, as indicated by a mention of a stale odor, but this appears to be an isolated issue rather than a common experience. Despite this, the overall tranquility and cleanliness of the rooms leave a strong impression.

Guests appreciate the availability of amenities such as bathtubs and showers, making their stay more enjoyable and convenient. The hotel's recent renovations have contributed positively to the room conditions, ensuring they are bright and fresh. While the hotel itself may not offer unique or extravagant features, it excels in providing high-quality accommodations in a good location, fulfilling practical needs with ease.

Beds
At "HOTEL illuster - Urban & Local," guests can expect an exceptional sleeping experience, largely due to the overwhelmingly positive feedback on the beds from those who have stayed there. Many visitors consistently mention the comfort of the beds, highlighting attributes such as cozy beds, comfortable mattresses, and large double beds with continuous mattresses. These aspects contribute to great sleeping conditions, ensuring that guests enjoy restful nights. While a few have noted that mattresses can be too hard for their preference or occasionally a bit soft, the majority find the comfort level to be excellent. Additionally, the hotel boasts spacious rooms that complement the quality of the beds, further enhancing the comfort during a stay. Alongside the noteworthy bedding, guests appreciate the friendly, attentive, and helpful staff, as well as the satisfying breakfast options, making for an overall pleasant stay at the hotel.

Cleanliness
HOTEL illuster - Urban & Local consistently impresses guests with its superior cleanliness standards. Visitors describe the hotel as "super clean" with "everything always spotless," reinforcing its meticulous maintenance. The spacious rooms are noted for their cleanliness, combining functional decor with a welcoming atmosphere. Guests appreciate the attention to detail, with rooms and facilities appearing well-maintained and modern.

The hotel’s staff receives praise alongside the commendable cleanliness, contributing to a pleasant overall experience. Despite a few minor concerns, such as some hairs on the bathroom floor, most reviews underline the hotel’s dedication to maintaining high cleanliness standards throughout. Centrally located, the hotel offers more than just a clean environment—it provides convenience and a tranquil stay in urban quarters. The positive impressions of cleanliness, coupled with accommodating amenities, make this hotel a reliable choice for travelers seeking comfort and hygiene.

Staff
Guests staying at HOTEL illuster - Urban & Local can expect a warm and welcoming environment, largely thanks to the top-friendly and motivated staff members. Across various touchpoints, from reception to the bar in the evenings, the staff consistently provide service marked by exceptional friendliness and attentiveness. Visitors frequently highlight the accommodating nature and readiness of the staff to assist whenever needed, contributing to a pleasant and hassle-free experience. The receptionists, in particular, receive praise for their welcoming demeanor and helpfulness, contributing to a nice atmosphere in the lobby area. Guests appreciate the excellent English-speaking abilities of the team, ensuring smooth communication and assistance throughout their stay, emphasizing the hotel's commitment to customer satisfaction.

Parking
The parking situation at HOTEL illuster - Urban & Local receives generally positive remarks from guests. The availability of an underground garage is frequently noted, with its ease of access and coverage praised, providing convenience for those traveling by car. The garage is linked to the hotel via an elevator, simplifying the journey from the car to the room. Guests appreciate the affordable parking rate of 9 SFr per day, noting it as a fair charge for such convenience, although some mention a desire for it to be included in the room price. The hotel's integration into a shopping center further enhances the practicality and functionality of its parking solution. While the parking system is occasionally described as complicated, many find the overall setup convenient and accommodating, contributing positively to the travel experience.

Business
HOTEL illuster - Urban & Local is a well-executed business hotel located in the quiet city center of Uster, making it a good choice for business trips. This hotel offers excellent business convenience for those on short stays, such as a 3-day business trip. It is strategically positioned within walking distance from the train station, enhancing its suitability for business travelers. Guests appreciate the friendly staff and well-equipped, clean rooms. However, the underground parking garage features a somewhat complicated ticket program. Despite this, the hotel remains a solid option for those visiting Uster for business purposes.


No, HOTEL illuster - Urban & Local doesn't have any pool.

Yes, a spa is available at HOTEL illuster - Urban & Local.

Yes, HOTEL illuster - Urban & Local welcomes dogs.

Yes, parking facilities are available at HOTEL illuster - Urban & Local.

Yes, HOTEL illuster - Urban & Local has a gym.

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