Ureshino33.09383600,
129.98199600,
Ureshino-machi Oaza Iwayagawachi 333 (Show on Map)
8.1
Very Good
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1 room2 guests1 room, 2 guests
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Summary of reviewsHotel Kasuien offers a tranquil escape nestled in a peaceful onsen town, providing a relaxing retreat with its serene atmosphere. Its central location, though somewhat remote, affords guests direct access to on-site hot springs while being only a short stroll from the city center. The setting is perfect for those seeking an authentic cultural experience in a quiet rural environment.
The culinary offerings at Hotel Kasuien are highly regarded, especially the traditional breakfast and kaiseki dinners. Guests frequently highlight the delicious and authentic nature of these meals, with the breakfast praised for its attention to detail and creative recommendations. The kaiseki dinners, noted for delightful taste and standout dishes like the pork steak, create a memorable dining experience. Although there are minor suggestions for more creative breakfast offerings and enhanced depth in dinner flavors, the overall feedback is positive.
Rooms at the hotel embody traditional Japanese aesthetics paired with modern cleanliness, consistently exceeding guests' expectations in size and comfort. The cleanliness of the hotel is a standout feature, with impeccably maintained rooms and facilities, including the hot springs and public baths. The general cleanliness imparts a strong sense of hygiene, contributing to a pleasant stay.
The staff at Hotel Kasuien receive widespread praise for their friendliness and excellent service. Guests commend the polite and helpful nature of the team, appreciating their thoughtful and efficient guest service. While there is a rare incident of inflexibility at the front desk, the overall service experience is commendable, with smiling faces and wonderful customer service enhancing the welcoming atmosphere.
Overall, Hotel Kasuien provides a delightful blend of authentic cultural experiences, outstanding cleanliness, and high-quality service, ensuring a memorable and relaxing stay for its guests. Show more
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Ryokan with Parking
This hotel provides self-parking for guests. It also has an indoor mineral onsen and karaoke, combining parking facilities with recreational amenities.
3-Star Ryokan
Room Types
Standard Room - SmokingWestern-style room comes with a flat-screen TV, work desk and a private balcony. Bathroom has a bathtub and hairdryer.
Japanese-Style Room - SmokingJapanese-style room features tatami-mat flooring, futon mattresses and a seating area. Bathroom has a bathtub and hairdryer.
Japanese-Style Room - Non-SmokingThe family room includes a private bathroom, well-fitted with a bath, a shower, a bidet, a hairdryer and slippers. The family room features tatami floors, a seating area with a flat-screen TV, air conditioning, a safe deposit box as well as city views. The unit offers 6 futons.
Standard Room - Non-SmokingThe triple room includes a private bathroom, well-fitted with a bath, a shower, a bidet, a hairdryer and slippers. The air-conditioned triple room provides a flat-screen TV, a safe deposit box, an electric kettle, heating as well as mountain views. The unit offers 3 beds.
Deluxe Twin RoomThe twin room includes a private bathroom, well-fitted with a bath, a shower, a bidet, a hairdryer and slippers. The air-conditioned twin room offers a flat-screen TV with streaming services, a safe deposit box, an electric kettle, heating as well as mountain views.
Deluxe Twin RoomThe twin room includes a private bathroom, well-fitted with a bath, a shower, a bidet, a hairdryer and slippers. The spacious air-conditioned twin room offers a flat-screen TV with streaming services, a safe deposit box, an electric kettle, heating as well as city views.
Guest Reviews
8.1
Very Good
Location
Hotel Kasuien is nestled in a peaceful onsen town that offers a tranquil escape from the hustle and bustle of urban life. Its central location provides guests with direct access to an on-site onsen, enhancing the overall relaxing experience. While the hotel is situated near the Ureshino city center, allowing a manageable 5-7 minute walk to downtown restaurants, it remains a bit remote with limited access to convenience stores and public transportation, contributing to its quiet and rural charm. The area surrounding the hotel is mostly devoted to traditional tourism, making it an ideal destination for those seeking an authentic cultural experience, appealing to both international and domestic visitors. The scarcity of tourist spots and restaurants in the vicinity underscores its serene atmosphere, perfect for a calming retreat.
Breakfast
At Hotel Kasuien, guests often praise the breakfast offerings, highlighting their delicious and traditional nature. Many visitors find the breakfast to be an incredible experience, describing it as a must-try part of the hotel stay. The inclusion of dishes like hot tofu adds to the authenticity and enjoyment of the meal. The attention to detail is enhanced by recommendations provided to guests for creative combinations, which can elevate the breakfast experience further.
While the breakfast receives largely positive feedback, some guests express a desire for a more standout main dish or creativity within the traditional framework. Additionally, a few reviewers mention aspects that could be improved, such as availability of coffee during breakfast and occasional discomfort caused by interactions with staff.
Overall, Hotel Kasuien provides a delightful and memorable breakfast experience that aligns with traditional offerings, leaving most guests satisfied and eager to recommend it.
Dinner
At Hotel Kasuien, guests generally have positive experiences with the culinary offerings, particularly praising the kaiseki dinners. The meals are often described as delicious, with various dishes served that leave a positive impression. Some reviews highlight standout dishes like the tender pork steak, adding to the overall enjoyment of the dining experience. The breakfast offerings accompany dinner in receiving commendations for their delightful taste. Despite these positives, a few guests have noted desires for more depth in flavors, suggesting that the meals could benefit from improved umami or dashi components. While the food is generally satisfying, some sentiments indicate a longing for more upscale options. Nonetheless, the abundance and taste of the kaiseki meals make them a memorable and worthwhile experience at Hotel Kasuien.
Rooms
Hotel Kasuien offers rooms that resonate with traditional Japanese aesthetics and charm while maintaining a sense of modern cleanliness. Guests consistently note the spaciousness of the accommodations, often surpassing their expectations in size and comfort. The rooms are described as very clean—providing both physical comfort and a pleasant environment. Despite a mention of a narrow and dusty room, the overwhelming majority of experiences highlight the impressive scale and the welcoming cleanliness of the spaces. The rooms manage to blend historical elements with contemporary standards to provide a comfortable stay that aligns with guests' desires for both nostalgia and hygiene.
Cleanliness
Hotel Kasuien stands out for its cleanliness, featuring impeccably maintained rooms and a spotless lobby that make for a delightful stay. Visitors consistently note the newness and cleanliness of the accommodations, while the facilities throughout the hotel convey a strong sense of hygiene. The hot springs and public bath areas are particularly praised for their cleanliness and comfort, enhancing the overall guest experience. Additionally, guests appreciate the separation of the toilet and sink, which contributes to the overall feeling of cleanliness.
While there are occasional concerns, such as dust on beams and hairs on the floor, these seem to be the exceptions rather than the rule. The hotel's dedication to maintaining a high standard of cleanliness is evident and is a significant factor in the satisfaction of those who have enjoyed staying there.
Staff
Hotel Kasuien receives high praise for its staff, known for their excellent service and friendliness. Guests consistently commend the polite and helpful nature of the team, with many highlighting the courteous and responsive interactions throughout their stay. The thoughtful approach of the staff is appreciated, particularly the kindness and efficiency demonstrated in handling guest needs. Smiling faces and wonderful customer service contribute to a welcoming atmosphere, with special mention given to individuals attending to meal arrangements with care. However, there is an isolated incident where the front desk declined a dinner booking, indicating room for improvement in flexibility. Overall, the staff at Hotel Kasuien consistently deliver a commendable and pleasant service experience.
No, Hotel Kasuien doesn't have any pool.
No, a spa isn't available at Hotel Kasuien.
No, Hotel Kasuien doesn't allow dogs.
Yes, parking facilities are available at Hotel Kasuien.