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Summary of reviewsAlbergo Hotel Raffaello enjoys a highly favorable reputation among travelers, largely due to its prime location in the heart of the historic town of Urbino. The hotel is a perfect starting point for exploring the town with easy access to key attractions like Raphael's house and other landmarks, all while providing a peaceful atmosphere on a quiet side street. Guests appreciate the wonderful views, the proximity to the historic center and nearby parking options, which together create a convenient and charming base for sightseeing.
The hotel earns high marks for cleanliness and maintenance with rooms being described as clean, comfortable and spacious. Guests are pleased with the daily change of linens and the quiet ambiance conducive to a restful stay. The cleanliness of the rooms, bathrooms and comfortable beds contribute to a positive overall experience, although some minor issues like thin towels and a sporadic musty odor were noted by a few guests.
Breakfast at Hotel Raffaello presents a mixed bag of experiences. Many visitors were delighted with the variety and quality of fresh products, especially the local cured meats and cheeses, as well as the friendly breakfast staff. On the downside, some guests found the selection limited and encountered issues like stale pastries, lukewarm yogurt and insufficient fresh items. Nevertheless, overall feedback suggests that the breakfast experience, while needing some enhancements, still holds several appealing aspects.
The hotel's staff receives considerable praise for their friendliness, helpfulness and courteous behavior. Guests highlight the staff's willingness to provide guidance and personalized touches, which contribute significantly to the hotel's charm. Even during out-of-hours, the check-in process is commended for its efficiency and the staff’s supportive nature, though occasional less positive interactions were mentioned.
Parking is another appreciated convenience at the hotel with options like the Santa Lucia facility just 400 meters away. The accessibility of municipal parking garages and the allowance to unload luggage for those with a ZTL permit are seen as significant advantages, particularly since the hotel itself isn't directly accessible by car.
The quality of the beds in the hotel garners predominantly positive reviews with many guests mentioning their comfort and the high quality of the mattresses. Spacious and solidly framed beds contribute to a restful night's sleep. However, there were a few reports of issues such as dirty headboards and older mattresses, but these instances were relatively rare.
In summary, Albergo Hotel Raffaello stands out as an attractive and well-located option for visitors to Urbino. Its excellent location, combined with the welcoming staff, commendable cleanliness, comfortable rooms and convenient parking options, make it a solid choice for travelers seeking to explore the historic and cultural richness of the town. While the breakfast and some room aspects have room for improvement, the overall positive guest experience underscores the hotel's considerable strengths. Show more
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Dog Friendly Hotel
This hotel is pet-friendly. Specific details regarding pet amenities are not available, but the welcoming attitude makes it suitable for guests with dogs.
Hotel with Parking
While motorcycle parking is free on site, free car parking is available 250 meters away, offering a nearby complimentary option for car owners.
EV charging stations
3-Star Hotel
This hotel provides comfortable rooms and friendly service, making it a reliable choice for budget travelers. It offers free Wi-Fi.
Hotel with EV Charging Stations
Hotel Taking Steps Towards Sustainability
Small Hotel
Room Types
Superior Double or Twin RoomEn suite room with air conditioning and free Wi-Fi. Offers a panoramic view of the historic centre and hills.
Please specify bed preference when booking.
Single RoomSingle rooms have a small double bed and some have views over Urbino's Renaissance rooftops. Offers air conditioning and free Wi-Fi.
Triple RoomEn suite room with air conditioning and free Wi-Fi. On request and depending on availabiliy, it can have a panoramic view of the historic centre and hills.
Standard Double RoomEn suite room with air conditioning and free Wi-Fi.
Please specify bed preference when booking.
Quadruple RoomEn suite room with air conditioning and free Wi-Fi.
Deluxe Double or Twin RoomEn suite room with air conditioning and free Wi-Fi. With neo-classical furnishings and a double-window balcony. Offers views of the historic centre.
Please specify bed preference when booking.
About Albergo Hotel Raffaello
License: 041067-ALB-00007, IT041067A1S33UJSH9
Guest Reviews
7.1
Good
Location
Nestled in the heart of Urbino, 'Albergo Hotel Raffaello' boasts a truly unbeatable location, making it an excellent choice for travelers eager to explore this historic town. Guests consistently rave about its central position, which provides easy access to the main attractions, including Raphael's house, charming alleys and significant landmarks. Despite its centrality, the hotel enjoys a peaceful setting on a quiet side street, just minutes away from the bustling main square.
The location with its wonderful views and proximity to key sites, allows for convenient sightseeing and offers a charming vista of the town. Guests appreciate the ease of access to the city’s historic center and the availability of nearby parking. The hotel itself, while central, retains a tranquil atmosphere, contributing to a pleasant and restful stay.
In addition to its prime position, the hotel receives high marks for cleanliness, friendly service and well-maintained facilities. Visitors highlight the harmonious blend of modern amenities within the historic setting, enhancing the overall experience. Breakfast quality and room comfort further add to the appeal, making it a well-rounded choice for urban explorers.
Though the hotel is situated on a steep street, which may challenge some visitors, the strategic benefit of its location far outweighs this minor inconvenience. Overall, the superb, enviable location of 'Hotel Raffaello' provides a perfect base for delving into the rich cultural tapestry of Urbino.
Breakfast
Albergo Hotel Raffaello offers a mixed experience when it comes to breakfast, though there are notable positives. Many guests appreciated the breakfast's variety and high-quality, fresh products, especially enjoying the excellent local cured meats and cheeses. The courtesy of the breakfast staff and the overall selection at the buffet received favorable comments with some highlighting the inclusion of fresh strawberries and good coffee.
For some visitors, the breakfast was simply good or okay with specific mentions of yogurt and coffee being adequate. However, a significant number of reviews pointed out issues such as a limited selection, stale pastries and minimal offerings, indicating a need for improvement. Complaints included lukewarm yogurt, moldy ham, outdated cakes and insufficient fresh products.
Service timing inconsistencies also caused frustration, notably for those on tight schedules. Despite these drawbacks, the overall feedback suggests that while the breakfast at Hotel Raffaello has its strengths, there remains room for enhancement to meet all guests' expectations consistently.
Rooms
Hotel Raffaello offers a mix of experiences when it comes to its rooms. On the plus side, the rooms are often described as spacious, comfortable and clean. Many guests have appreciated the comfortable beds and the ample space, especially for single occupants. The views from the second floor and rooms facing the street are particularly praised for their beauty, contributing to the pleasant atmosphere. Additionally, the location is both quiet and central, making it convenient for various activities.
However, some aspects of the hotel rooms show a need for improvement. The decor and furnishings are noted to be outdated and, in some cases, virtually non-existent. Issues such as noise from the street, dust, a musty smell and cleanliness concerns like black spots on the shower curtain, a dirty fabric headboard and a smell of pee in one room were pointed out by certain guests. Functional problems like slow check-in times, poor heating, a clogged sink and limited power outlets also detract from the overall experience.
Despite these downsides, the hotel maintains a positive note with its cleanliness and the friendliness of the staff. The family-friendly atmosphere and the quality of breakfast were highlighted as strong points, making it an appealing choice for many travelers.
Beds
The beds at Albergo Hotel Raffaello generally receive positive feedback from guests, who often describe them as comfortable. Many guests have found the bedding to be of high quality with mattresses that provide a restful night's sleep. The beds are also noted for being spacious and fitted with solid frames that prevent any disturbance during sleep.
However, some guests had less favorable experiences. Criticisms include occasional issues with bed cleanliness and functionality, such as dirty fabric headboards and limited power outlets. A minority of guests reported discomfort due to old or deformed mattresses, lopsided beds or overly hard surfaces. Despite these issues, the overall sentiment leans towards satisfaction with the bed comfort, making it a reliable choice for a good night’s sleep.
Cleanliness
Albergo Hotel Raffaello seems to maintain a high standard when it comes to cleanliness. Many reviewers highlight that the rooms and bathrooms are very clean with some even describing the cleanliness as almost extreme. Guests frequently commented on the rooms being clean and tidy with linens changed daily and comfortable beds.
The positive feedback extends to the staff, who were described as very helpful, adding to the overall pleasant experience. The rooms are kept quiet, contributing to a restful stay. The hotel's location also garners praise, noted as exceptional and convenient for guests.
However, there are a few areas where improvements could be made. Some guests mentioned finding the towels thin and unappealing with an occasional remark about encountering dirty towels. Additionally, the cleanliness of certain areas like the floor did not meet every guest's expectations and a musty odor was reported by some. Despite these issues, the general consensus suggests that cleanliness at Hotel Raffaello is commendable, making it a potentially reliable option for travelers prioritizing hygiene.
Staff
Albergo Hotel Raffaello receives generally positive remarks about its staff from guests. The majority of reviews highlight the staff as being friendly, helpful and courteous. Guests commend the staff's willingness to provide guidance and assistance, often noting their availability and communicative nature. Despite occasional language barriers, particularly with non-English speaking staff members, the personnel are described as very kind and genuinely caring about the guests' experience.
The check-in process, even during out-of-hours, is praised for the staff's helpfulness. Many guests appreciate the personalized touches, such as being met on the street or given precise recommendations for their stay. While there are a few comments about staff not being particularly welcoming or the occasional less positive interaction, these are in the minority compared to the numerous positive mentions.
Overall, the staff at Albergo Hotel Raffaello are frequently described as friendly, kind and a key component of the hotel's charm and effectiveness.
Parking
Hotel Raffaello offers several parking options that are relatively convenient for guests. Visitors note that the Santa Lucia parking facility is just 400 meters away and easily reachable on foot. Many reviews highlight the ease of access to the hotel from the nearby covered parking areas. For those with a ZTL permit, entering the center to unload luggage is possible, which can be a significant advantage.
The hotel features an elevator, which can be beneficial for guests with mobility issues or heavy luggage. Additionally, there are good municipal parking garages nearby, including spaces designated for disabled individuals. While it's mentioned that the hotel itself is not directly accessible by car and the shuttle service is not operational, the overall value and proximity of paid parking spaces are appreciated by many guests. Despite some minor inconveniences, the parking situation generally receives positive feedback for its accessibility and options.
No, Albergo Hotel Raffaello doesn't have any pool.
No, a spa isn't available at Albergo Hotel Raffaello.
Yes, Albergo Hotel Raffaello welcomes dogs.
Yes, parking facilities are available at Albergo Hotel Raffaello.