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Summary of reviewsChagala Hotel Uralsk is highly regarded for its prime location in the heart of Uralsk, offering easy access to the city center and key attractions such as the Russian embassy. Situated in the charming old town area, guests appreciate the combination of convenience, accessibility, and peaceful surroundings. The hotel provides excellent value for money, attracting those who prioritize comfort and location.
Guests frequently praise the hotel's spacious, clean rooms which offer a modern and fresh design thanks to recent renovations. The effective sound insulation and excellent blackout curtains ensure a restful environment, complemented by cleanliness and daily maintenance. Such attention to detail and the inviting room decor contribute to a thoroughly satisfying accommodation experience.
Breakfast at Chagala Hotel Uralsk is generally well-received, offering a buffet with hearty and delicious options. While some suggest an expansion of variety and critique the timing, the quality of food meets most travelers' expectations. Room service offers a convenience for guests, though dining options for lunch and dinner are limited on-site.
The professionalism and friendliness of the hotel staff are consistently highlighted, particularly the reception team. Their responsiveness and courteous nature foster a warm and welcoming environment, enhancing the overall guest experience. The staff's dedication to cleanliness and hospitality plays a significant role in the hotel's positive reputation.
The beds are another strong point, noted for comfort and quality. Recently updated mattresses are praised for their firmness, contributing to a restful night's sleep. Although there is a minor issue with beds not being attached to the wall, the overall feedback remains highly positive.
Overall, Chagala Hotel Uralsk excels in creating a comfortable and pleasant stay for visitors, balancing an advantageous location with reliable service, clean facilities, and attentive staff. Show more
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Categories
Family Friendly Hotel
This hotel offers air-conditioned rooms with satellite TV and free Wi-Fi. It also features a fitness center. It is a popular choice in the region and receives excellent reviews, making it a suitable option for families.
Business Hotel
This hotel offers conference rooms, a business center, and meeting/banquet facilities. It also provides amenities such as laundry service, a fitness center, and free Wi-Fi. The hotel has 2 meeting rooms and offers a business environment suitable for negotiations.
Hotel with Parking
Offering parking on site, Chagala Hotel Uralsk provides convenience for guests with vehicles. Parking is a feature available at this property.
Hotel Taking Steps Towards Sustainability
Hotel with Gym
Room Types
ApartmentThis air-conditioned apartment features a TV with satellite channels. The bathroom comes with free toiletries.
The kitchenette is equipped with a microwave, stove, oven, kettle and fridge.
Standard Single RoomThis air-conditioned room features a TV with satellite channels. The bathroom comes with free toiletries.
Standard Twin RoomFeaturing free toiletries, this twin room includes a private bathroom with a bath and a shower. The air-conditioned twin room features a flat-screen TV with satellite channels, a private entrance, soundproof walls, a tea and coffee maker as well as an inner courtyard view. The unit has 2 beds.
One-Bedroom ApartmentFeaturing a private entrance, this air-conditioned apartment consists of 1 living room, 1 separate bedroom and 1 bathroom with a bath and a shower. Meals can be prepared in the well-fitted kitchenette, which is equipped with a stovetop, a refrigerator, kitchenware and a microwave. The apartment provides a flat-screen TV with satellite channels, soundproof walls, a tea and coffee maker, a seating area as well as garden views. The unit offers 2 beds.
Guest Reviews
8.5
Very Good
Location
Chagala Hotel Uralsk boasts an enviable position in the heart of Uralsk, making it a prime choice for travelers seeking convenience and accessibility. Situated within a short walk from the bustling main street, it offers easy access to the vibrant city center while being located in the charming old town area. Guests appreciate the hotel's proximity to various attractions, including the Russian embassy, and note the pleasant balance between its central setting and peaceful surroundings. The area provides all the necessities within reach, although some mention that it can be less lively in the evenings. Visitors consistently highlight the spacious and clean rooms, which are complemented by attentive staff, ensuring a pleasant stay. Additionally, the hotel offers excellent price-quality value, attracting guests who prioritize both comfort and location. Overall, Chagala Hotel Uralsk stands out as a well-situated accommodation choice with dependable service.
Breakfast
Chagala Hotel Uralsk offers a breakfast experience that generally receives favorable feedback from its guests. The buffet-style breakfast is often praised for its hearty and delicious options with quality products. Many guests appreciate the standard offerings, which are complemented by friendly staff and a pleasant dining atmosphere. There are positive remarks about the hotel providing a balanced breakfast that meets most travelers' expectations for nutrition and taste.
However, some guests have mentioned areas for improvement. The variety could be expanded, as a few guests noted the buffet to be modest compared to other hotels of similar price categories and found certain items, like the instant coffee, less satisfying. Additionally, breakfast service ends relatively early at 09:30, which might not suit everyone’s schedule.
Despite these mixed opinions regarding variety and timing, the overall consensus is that the breakfast experience at Chagala Hotel is good, with quality food available to start the day pleasantly.
Dinner
Chagala Hotel Uralsk provides an option for room service, which can be a convenient choice for guests preferring to dine in the comfort of their rooms. However, the hotel's restaurant has limited hours of operation, closing as early as 9:00 PM, and currently offers service primarily for breakfast. Some visitors have noted that the selection of dishes is quite minimal, and there have been instances where options were scarce even early in the morning. For lunch and dinner, the lack of available dining options on-site means guests might need to rely on local delivery services. Despite these challenges, room service remains a positive aspect of the dining experience at Chagala Hotel Uralsk.
Rooms
The Chagala Hotel Uralsk offers guests an impressive accommodation experience with its spacious and clean rooms. Visitors frequently highlight the comfort and coziness of the rooms, noting the warm and inviting atmosphere. The hotel benefits from a recent renovation that has upgraded the interiors to a modern and fresh design. Guests appreciate the well-considered layout of the suites, as well as the elegant furnishings that enhance the overall ambiance. The sound insulation in the rooms is noted to be effective, ensuring a peaceful stay. Rooms are well-equipped with necessary amenities, including excellent blackout curtains, contributing to a restful environment. Maintaining high cleanliness standards, the hotel ensures rooms are cleaned daily or upon request, earning praise for its meticulous attention to detail. Overall, the hotel successfully combines functionality with comfort, often exceeding guest expectations and providing a thoroughly satisfying stay.
Beds
The beds at Chagala Hotel Uralsk are generally well-received, with guests frequently mentioning their comfort and quality. Many appreciate the firmness of the mattresses, which have been recently updated and are described as excellent by some. Several guests note the comfortable and spacious nature of the beds, with some highlighting their large size. However, a few concerns were raised about the beds not being attached to the wall or headboard, which can cause them to move slightly if leaned on while seated. Despite this minor drawback, the overall feedback on the beds at the hotel is positive, contributing to a restful experience for most guests.
Cleanliness
The Chagala Hotel Uralsk consistently impresses guests with its high standards of cleanliness and well-maintained facilities. Visitors frequently highlight the hotel's modern appearance, suggesting either recent renovations or extremely attentive upkeep by the management. Most guests appreciate the spacious and cozy rooms, which are praised not only for being clean but also for their comfort and inviting decor. The cleaning team is commended for maintaining the tidiness and neatness of the rooms with daily cleaning schedules and prompt service response when needed. Guests also note the friendly and responsive staff, who contribute to the hotel's welcoming atmosphere. The positive remarks about its excellent condition and organization reinforce its reputation as a good, clean, and reliable choice for travelers.
Staff
At Chagala Hotel Uralsk, guests consistently praise the exceptional quality of service provided by the hotel staff, particularly highlighting the team at the reception who are noted for their responsiveness and professionalism. Visitors appreciate the staff's friendly and helpful demeanor, frequently commenting on their polite and courteous nature. The team's ability to create a warm and welcoming environment stands out as a significant highlight, enhancing the overall guest experience.
The staff's commitment to maintaining cleanliness and a cozy atmosphere is evident, contributing to the hotel's reputation for comfort and hospitality. Guests commend their swift handling of any issues, showcasing a dedication to customer satisfaction that leaves a lasting positive impression. The combination of professional service and a friendly attitude positions the Chagala Hotel staff as a true asset to the establishment.
No, Chagala Hotel Uralsk doesn't have any pool.
No, a spa isn't available at Chagala Hotel Uralsk.
No, Chagala Hotel Uralsk doesn't allow dogs.
Yes, parking facilities are available at Chagala Hotel Uralsk.