The pool at SureStay Plus Hotel by Best Western Upland - Ontario North has received a variety of opinions from guests. Many appreciated the clean, well-maintained pool and noted that the facilities, including the pool and gym, were functional and regularly cleaned. Families and children particularly enjoyed spending time there, with positive mentions about the pool area being pleasant for family activities. The combination of the pool and hot tub also received favorable comments, adding to the enjoyment of the amenities. However, some guests remarked that the pool appeared larger in photos and noted it was quite cold, which could be a downside for those preferring a warmer swim. The location, being in the middle of the parking lot, may not appeal to everyone, and access times could be more flexible to allow early swimmers. Overall, the pool area is considered a nice asset complemented by the friendly and accommodating staff who help enhance the guest experience.
Strategically located in Upland, the Super 8 by Wyndham Upland Ontario CA is highly appreciated for its convenient proximity to restaurants, shopping centers and essential services. The hotel's location near Highway 10 and the freeway makes it accessible for both business and leisure travelers, while its closeness to the airport further adds to its appeal.
Guests found the rooms spacious and well-furnished with a range of amenities including fridges, microwaves, irons, hairdryers and TVs. Many visitors praised the cleanliness of the rooms and bathrooms and some particularly enjoyed the comfortable king beds. However, there were several complaints about cleanliness and maintenance issues, along with noise disturbances from the nearby freeway and thin walls.
The staff at this hotel received mixed reviews. While many guests found the employees friendly, welcoming and attentive, others reported instances of rude or dismissive behavior, especially from certain night staff. Housekeeping generally received positive feedback for their friendliness and service.
Breakfast offerings were a significant point of contention with many guests expressing dissatisfaction over the minimal options available. The breakfast typically consisted of coffee, granola bars and energy bars, lacking variety and basic items like fresh fruit or cereal.
In summary, Super 8 by Wyndham Upland Ontario CA is praised for its excellent location, spacious rooms and generally attentive staff. However, it has notable areas for improvement, especially in terms of breakfast quality, room cleanliness and overall maintenance. This makes it a reasonable option for those prioritizing convenience and basic comfort with tempered expectations regarding amenities and service.
Express Inn & Suites Ontario Airport offers a strategically convenient location for travelers, particularly those needing swift access to Ontario Airport. The proximity to major highways and local attractions, combined with nearby shops and restaurants, enhances the convenience of the stay. Although the area can be noisy at times, the well-lit parking adds a sense of security for guests parking near their rooms.
The rooms are generally appreciated for their cleanliness, spaciousness, and modern updates, contributing to a positive experience for most guests. The affordability and well-equipped nature of the accommodation further enhance the appeal. The quieter setting of the rooms is a boon for restful stays, supported by the friendly and accommodating staff. Despite occasional negative reviews mentioning outdated designs and maintenance issues, the majority of visitors find satisfaction with the rooms' condition.
Cleanliness at the hotel is widely recognized, with many guests praising the tidy rooms, comfortable bedding, and spotless bathrooms. The renovations and upgrades contribute to a well-maintained environment, bolstered by the helpful and friendly staff, which adds to the welcoming atmosphere. However, isolated reports of poor cleanliness suggest room conditions may occasionally vary.
The staff receives commendation for their friendliness and efficient check-in process, with many guests highlighting the team's helpfulness and professionalism. These positive interactions greatly contribute to an enjoyable hotel experience, though a few negative encounters at check-in suggest room for improved consistency in customer service.
Opinions on the beds are mixed, with some guests applauding their comfort and spaciousness, paired with good pillows and showers. Unfortunately, others report discomfort due to hard mattresses or squeaky beds resulting from worn springs, along with issues such as stained bed linens. While bed quality seems inconsistent, many guests still find overall satisfaction during their stays.
In summary, Express Inn & Suites Ontario Airport offers a convenient and clean lodging option near Ontario Airport. Positive feedback largely centers around location convenience, cleanliness, and friendly staff, though some variability in room and bed conditions exists.
DoubleTree by Hilton Claremont stands out as a highly regarded choice for travelers visiting the Claremont area, praised for its strategic and serene location, exceptional breakfast offerings, comfortable accommodations, and attentive staff. Perfectly situated near Claremont Colleges and Claremont Village, the hotel enjoys a convenient and peaceful setting that makes it ideal for both leisure and academic visitors. The tranquil environment enriched with greenery adds to the appeal, providing a safe and restful base for exploring the charming surroundings.
Guests frequently commend the breakfast experience, noting the diverse options and exceptional quality, particularly highlighting the omelets and the overall variety at the buffet. The outdoor seating and courteous service further enhance the pleasant dining atmosphere. Additionally, the availability of Iron and Kin for coffee enriches the morning experience.
The rooms at DoubleTree by Hilton Claremont are described as clean, well-organized, and comfortable, contributing to a relaxing stay. While some guests mention smaller room sizes and the need for improvements on elements like pull-out beds, the overall spaciousness and comfort are appreciated. The hotel's location on Route 66, along with free parking, offers an added convenience for road travelers, and amenities such as a spa provide a tranquil escape for guests.
Cleanliness is a significant highlight, with accommodations being described as very clean, fresh, and well-maintained, meeting guests' expectations for comfort. Although there are minor issues with dated facilities and WiFi, the overall cleanliness and atmosphere contribute positively to the guest experience.
The staff receives consistent accolades for their friendliness and helpfulness, particularly the front desk and restaurant teams. Guests appreciate the warm and welcoming approach, ensuring a caring experience throughout their stay. While a few comments mention a desire for more efficient service, the overall sentiment reflects a highly positive experience attributed to the staff's kindness and attentiveness. Overall, DoubleTree by Hilton Claremont combines a prime location, great amenities, and excellent service, making it a highly recommended destination for visitors to the area.