Best Western Plus Atrium Hotel
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Summary of reviewsThe Best Western Plus Atrium Hotel in Ulm offers a pleasant stay for many travelers. Nestled just outside the bustling city center in the serene Böfingen district, it provides a tranquil oasis with easy access to public transportation, making it convenient for short stays or road trips. The hotel's proximity to bus stops and major highways, along with ample parking, makes exploring Ulm and nearby attractions like Legoland easy.
Guests often praise the hotel's breakfast, characterized by its variety, high-quality offerings and pleasant dining atmosphere, including a sun terrace. The Michelin-starred Siedepunkt restaurant and the 100 Degrees restaurant receive laudations for their excellent food and modern ambiance when available, although some find the schedule unpredictable due to private events.
The rooms are generally found to be comfortable and well-equipped with modern amenities like mini fridges and coffee machines. The cleanliness is mostly appreciated, though there are occasional reports of areas needing improvement. Some guests find the rooms small and lacking air conditioning, which can be an issue during warmer seasons. Noise from the nearby busy street and the occasional musty smell are also noted drawbacks.
Staff interactions are a highlight for many with reports of friendly, helpful and multilingual personnel, adding to the overall positive experience. However, some reviews indicate that the reception can feel understaffed at times.
Wi-Fi connectivity is variable with some guests enjoying good speeds while others struggle with poor signals and frequent disconnections, particularly in certain rooms. The fitness facilities and sauna provide basic amenities, though the gym is often described as small and lacking.
The hotel offers decent amenities for families with highlights such as a playground, responsive staff and safe, if somewhat small, rooms. The comfortable beds are frequently praised, though a few guests find them too firm or narrow.
While some aspects, such as the lack of air conditioning and certain facilities, bring into question its four-star rating, the hotel generally meets the expectations for a comfortable short-term stay with good basic amenities. Most guests are satisfied with the overall experience, despite a few areas for improvement.
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Guests often praise the hotel's breakfast, characterized by its variety, high-quality offerings and pleasant dining atmosphere, including a sun terrace. The Michelin-starred Siedepunkt restaurant and the 100 Degrees restaurant receive laudations for their excellent food and modern ambiance when available, although some find the schedule unpredictable due to private events.
The rooms are generally found to be comfortable and well-equipped with modern amenities like mini fridges and coffee machines. The cleanliness is mostly appreciated, though there are occasional reports of areas needing improvement. Some guests find the rooms small and lacking air conditioning, which can be an issue during warmer seasons. Noise from the nearby busy street and the occasional musty smell are also noted drawbacks.
Staff interactions are a highlight for many with reports of friendly, helpful and multilingual personnel, adding to the overall positive experience. However, some reviews indicate that the reception can feel understaffed at times.
Wi-Fi connectivity is variable with some guests enjoying good speeds while others struggle with poor signals and frequent disconnections, particularly in certain rooms. The fitness facilities and sauna provide basic amenities, though the gym is often described as small and lacking.
The hotel offers decent amenities for families with highlights such as a playground, responsive staff and safe, if somewhat small, rooms. The comfortable beds are frequently praised, though a few guests find them too firm or narrow.
While some aspects, such as the lack of air conditioning and certain facilities, bring into question its four-star rating, the hotel generally meets the expectations for a comfortable short-term stay with good basic amenities. Most guests are satisfied with the overall experience, despite a few areas for improvement.
Family Friendly Hotel
As part of a well-known chain, this hotel likely offers standard family room options and amenities expected by traveling families, providing reliable accommodation.
Dog Friendly Hotel
This hotel is pet-friendly.
Business Hotel
The Best Western Plus Atrium Hotel offers modern meeting rooms and first-class service, making it ideal for conferences and meetings. It provides various rooms suitable for different event formats.
Hotel with Parking
While specific parking details aren't provided in the immediate search results, Best Western hotels often include parking amenities. It is listed as a hotel with parking by multiple sources.
Hotel with Gym
Hotel for Yoga
4-Star Hotel
Guest Reviews
The Best Western Plus Atrium Hotel offers a tranquil oasis for travelers, nestled in a green setting just outside the bustling center of Ulm. The location is ideal for those seeking peace and quiet with the added convenience of bus stops directly outside the door offering quick and easy access to the city center. This makes it perfect for short stays or stopovers, especially for those on road trips, given its proximity to the A8 motorway and ample parking facilities.
The hotel is situated in the Böfingen district, a serene area known for its quiet neighborhoods and beautiful views of the Danube Valley. Public transportation options are abundant, making it easy to explore Ulm and its surroundings without a car. Visitors appreciate the convenience of being just a 10-minute bus ride from the city center, while also being able to reach major highways swiftly.
Guests have found the location particularly convenient for visiting nearby attractions like Legoland and attending events like the city's marathon. Despite being slightly outside the city, the hotel's advantageous positioning between natural landscapes and urban amenities makes it an appealing choice for both short and extended stays.
The breakfast experience at Best Western Plus Atrium Hotel generally receives positive feedback from guests. Many reviews highlight the breakfast as pleasant, abundant and diverse with fresh and high-quality offerings. The buffet style is frequently praised for its varied and well-presented options and many guests enjoyed the additional touches such as a nice view from the breakfast room and the opportunity to dine on the sun terrace.
Several guests appreciated the friendly and attentive staff who maintained a well-organized breakfast service. Comments often mention the extensive selection, including options like fresh pretzels and sausages on weekends with some finding vegan alternatives available. The breakfast is often described as delicious, hearty and suitable for the price, contributing to a good value for money aspect of the stay.
However, not all experiences were positive. Some reviews noted issues like limited choices and lack of restocking, especially later in the morning. Occasional complaints about items running out and delays in refills were mentioned. A small number of guests found the breakfast overpriced relative to the selection available.
Overall, the breakfast at Best Western Plus Atrium Hotel is largely commended for its variety, quality and enjoyable dining atmosphere, despite some logistical hiccups and concerns over pricing for certain guests.
Despite some frustrations regarding the restaurant's availability, the dining experience at the Best Western Plus Atrium Hotel garners positive feedback when accessible. Key highlights include the Michelin-starred Siedepunkt, praised for its excellent, albeit slightly expensive, culinary offerings. Another standout is the 100 Degrees restaurant, celebrated for its fantastic food and modern ambiance. Guests particularly appreciate the delicious and varied breakfast options, including vegan alternatives and a cozy buffet setup. The service staff receives commendations for their friendliness and dedication.
However, a recurring issue is the unpredictability of the restaurant's schedule, often closed due to private events like weddings, leading to inconvenience for guests. Moreover, the bar's early closing time and limited knowledge from staff about the drink selection are noted concerns. Vending machine restocks and minibar provision also fall short.
In summary, while the dining quality is lauded when available, the frequent closures and limited accessibility mar the overall experience.
The rooms at the Best Western Plus Atrium Hotel offer a mix of both positive and negative aspects, making for a varied experience depending on individual preferences. Guests generally found the rooms to be comfortable and well-equipped with modern furnishings and practical amenities, such as mini fridges, coffee machines and well-lit, nice bathrooms. The cleanliness of the rooms received mixed reviews; some guests highlighted the tidiness and frequent cleaning, while others pointed out areas requiring improvement.
Room sizes are frequently noted with many describing them as small and cramped, suitable for short stays but not ideal for families or extended visits. Additionally, several reviews mentioned the lack of air conditioning, resulting in rooms being uncomfortably warm, especially during the summer. The occasional musty or smoky smell and street noise due to the hotel's location on a busy road also detracted from the overall comfort for some guests.
Amenities such as comfortable beds, modern bathroom fixtures and practical furnishings contribute positively with some rooms offering balconies and pleasant views. However, the outdated decor and minor maintenance issues like broken safes and stiff shower levers were also noted.
In summary, the rooms at the Best Western Plus Atrium Hotel are generally well-appointed and clean but tend towards the smaller side and lack certain modern comforts like air conditioning. Guests appreciated the friendly staff and good facilities but felt the hotel could benefit from updates and more thorough cleaning practices.
The beds at the Best Western Plus Atrium Hotel receive largely positive feedback from guests with many praising their comfort and providing a cozy sleeping experience. Guests often describe the mattresses as comfortable, clean and even "super comfortable." The rooms themselves are noted to be modern and clean, contributing to an overall pleasant stay.
However, some variability in bed comfort is noted with a few guests mentioning that certain beds were too hard or narrow, which might affect individual comfort preferences. While several guests find the beds to be exceptionally soft and blissful, a minority report the mattresses as old or poor in quality. Additionally, issues such as bed cleanliness and an uncomfortable rollaway bed are mentioned by a handful of visitors.
Despite these occasional downsides, the general consensus leans towards a positive sleeping experience with many guests highlighting good mattresses and clean, comfortable beds in their reviews. The overall sleeping area and the quality of the beds seem to provide a satisfactory rest for most visitors.
The Best Western Plus Atrium Hotel in Ulm has received varied feedback regarding its cleanliness. Many guests found the rooms to be consistently clean upon arrival, appreciating the tidy and modern decor that creates a comfortable and welcoming atmosphere. The friendly and accommodating staff add to the positive experience at this hotel.
However, the reviews also highlight several concerns that potential guests should consider. There have been multiple reports of rooms not being cleaned properly with specific mentions of dirty carpets, dusty areas and unclean bathrooms. Issues such as mold beginning to form, cobwebs and even cockroaches were noted in a few instances. The presence of dirty glasses and leftover items from previous occupants further detracted from the overall cleanliness.
While the main areas and general facilities were often found to be clean, it appears that consistency in housekeeping is lacking. The bathrooms, in particular, were frequently mentioned as small and in urgent need of renovation. Despite the modern furnishings, some guests pointed out that the carpets are outdated and hygienically questionable.
In summary, the Best Western Plus Atrium Hotel generally offers clean, modern and comfortable rooms, enhanced by a friendly staff. However, housekeeping consistency remains a notable issue that could impact the overall guest experience.
The reviews of the Best Western Plus Atrium Hotel reveal a mixed but largely positive consensus about the staff. Guests frequently mention the friendliness of the staff, including compliments for their helpful, welcoming and courteous nature. The restaurant and breakfast staff, in particular, receive high praise for their competence and pleasant demeanor. Reception staff, although sporadically mentioned as unenthusiastic or indifferent, are generally described as friendly, attentive and efficient with some guests noting that certain employees went out of their way to assist with special requests or provide additional information.
However, it is also noted that the reception is often understaffed or difficult to reach at certain times. A few guests reported negative experiences, citing unfriendly or overwhelmed staff and occasional communication issues. Despite these occasional downsides, the majority of feedback highlights a positive interaction with various staff members who speak multiple languages and strive to provide good service.
Overall, while there are areas for improvement, particularly in reception availability and consistency, the majority of guests seem satisfied with the friendly and accommodating nature of the hotel staff.
The Wi-Fi experience at the Best Western Plus Atrium Hotel presents a mixed bag for guests. Some guests appreciated a good, fast and sufficient internet connection, noting that Wi-Fi was available and functional in certain areas. Others, however, faced significant challenges: many reported poor connectivity, slow speeds and frequent disconnections. In specific rooms like room 410, the Wi-Fi was notably subpar. Various comments highlighted issues with the Wi-Fi signal in rooms being unusable and some guests couldn't use specific apps or Netflix due to the connection quality. A notable concern was the complete unavailability of Wi-Fi for extended periods, leaving several guests without internet access.
The fitness facilities at the Best Western Plus Atrium Hotel have received mixed feedback from guests. The gym, described as small and sometimes outdated, appears to be a common point of contention. Some guests noted that the fitness room and equipment didn't meet their expectations with a few mentioning that the fitness area was very small or referred to it as a tiny sports room.
On a more positive note, the hotel does offer a sauna and some guests have appreciated the availability and quality of the sauna facilities. The fitness room, while small, is accessible and well available for those who wish to use it. Overall, while the gym may not be the hotel's strongest feature, it provides basic amenities that some guests found satisfactory, especially the sauna area.
Visitors to Best Western Plus Atrium Hotel frequently highlight the parking facilities as quite satisfactory. Many guests appreciate the ample availability of parking options, featuring both private and free on-site spaces. Street parking is also an option, providing additional flexibility. However, some reviews mention that the parking can come with a fee, ranging from €8 to €15 per night, which some feel is a bit steep for the location. A few reviewers found the parking spaces a bit narrow and on busy days, finding an available spot could be challenging. Nonetheless, the overall consensus is that the hotel offers sufficient and convenient parking solutions for guests, even if it sometimes comes at an additional cost.
At the Best Western Plus Atrium Hotel, families can enjoy some decent amenities for children. One of the highlights is the playground located right in front of the hotel, providing an accessible play area for kids. Although the hotel lacks extensive family-friendly facilities, the staff is prompt in addressing family needs. For instance, they quickly provided a set of bedding for a three-year-old upon request and neatly set up a separate bed for a child in the room.
The rooms, while on the smaller side for families, are considered safe and comfortable and the hotel offers helpful family room options. It's also noted to be a convenient choice for those planning visits to nearby attractions like LegoLand and Slyline Park, making it a family-friendly accommodation overall.
The Best Western Plus Atrium Hotel has received mixed feedback regarding its four-star rating. Many guests feel that the hotel does not live up to the expectations of a four-star establishment. Common concerns highlight the lack of air conditioning, which is surprising for a hotel of this caliber. Additionally, the cost is criticized as being too high for what is provided with some reviews calling the facilities substandard and not worthy of a four-star status. The breakfast buffet also falls short for some, described as simple and not always fresh.
However, there are positive mentions as well. A portion of the guests find the hotel passable in its four-star category and acknowledge that it offers the basic amenities expected of such a rating. Despite the flashy appearance, the overall experience does not quite meet the higher expectations set by other comparable four-star hotels. The recurring sentiment is a desire for enhanced quality to fully justify the four-star label.
Best Western Plus Atrium Hotel is a solid choice for business travelers, offering a range of amenities well-suited for short business stopovers. The hotel boasts a dedicated and qualified staff, making check-ins smooth and the overall experience pleasant. Facilities are practical for business needs, providing necessary services for a smooth stay. While there are no laundry or dry cleaning services available, the courteous and dedicated employees ensure a comfortable visit.
The hotel is conveniently situated, especially for those needing to work at the nearby clinic. The Luca App can be used, adding a layer of convenience for tech-savvy travelers. Though the reception can sometimes be closed in the late evening, the staff generally compensate with their professionalism and dedication.
For those on a brief business trip, the hotel suffices for a night or even a week-long stay. Despite minor inconveniences like the lack of a bidetphone and limited availability of drinks and meeting slots, the positive aspects ensure it's worth considering for business purposes. If compared to other Best Western hotels, it stands out more for its practicality than luxury.
The Best Western Plus Atrium Hotel is recognized for its dog-friendly environment, allowing guests to bring their canine companions along during their stay. Many guests appreciated the hotel’s welcoming attitude towards dogs, making it a favorable choice for pet owners. The hotel allows dogs and provides an inclusive atmosphere for pets.
However, there is a fee of 10 euros for dogs and parking also incurs an additional charge. Despite this, the convenience of having pets allowed makes it a worthwhile option for travelers with dogs. Overall, the Best Western Plus Atrium Hotel caters well to guests with pets, ensuring a pleasant stay for both humans and their four-legged friends.
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Location
The hotel is situated in the Böfingen district, a serene area known for its quiet neighborhoods and beautiful views of the Danube Valley. Public transportation options are abundant, making it easy to explore Ulm and its surroundings without a car. Visitors appreciate the convenience of being just a 10-minute bus ride from the city center, while also being able to reach major highways swiftly.
Guests have found the location particularly convenient for visiting nearby attractions like Legoland and attending events like the city's marathon. Despite being slightly outside the city, the hotel's advantageous positioning between natural landscapes and urban amenities makes it an appealing choice for both short and extended stays.
Breakfast
Several guests appreciated the friendly and attentive staff who maintained a well-organized breakfast service. Comments often mention the extensive selection, including options like fresh pretzels and sausages on weekends with some finding vegan alternatives available. The breakfast is often described as delicious, hearty and suitable for the price, contributing to a good value for money aspect of the stay.
However, not all experiences were positive. Some reviews noted issues like limited choices and lack of restocking, especially later in the morning. Occasional complaints about items running out and delays in refills were mentioned. A small number of guests found the breakfast overpriced relative to the selection available.
Overall, the breakfast at Best Western Plus Atrium Hotel is largely commended for its variety, quality and enjoyable dining atmosphere, despite some logistical hiccups and concerns over pricing for certain guests.
Dinner
However, a recurring issue is the unpredictability of the restaurant's schedule, often closed due to private events like weddings, leading to inconvenience for guests. Moreover, the bar's early closing time and limited knowledge from staff about the drink selection are noted concerns. Vending machine restocks and minibar provision also fall short.
In summary, while the dining quality is lauded when available, the frequent closures and limited accessibility mar the overall experience.
Rooms
Room sizes are frequently noted with many describing them as small and cramped, suitable for short stays but not ideal for families or extended visits. Additionally, several reviews mentioned the lack of air conditioning, resulting in rooms being uncomfortably warm, especially during the summer. The occasional musty or smoky smell and street noise due to the hotel's location on a busy road also detracted from the overall comfort for some guests.
Amenities such as comfortable beds, modern bathroom fixtures and practical furnishings contribute positively with some rooms offering balconies and pleasant views. However, the outdated decor and minor maintenance issues like broken safes and stiff shower levers were also noted.
In summary, the rooms at the Best Western Plus Atrium Hotel are generally well-appointed and clean but tend towards the smaller side and lack certain modern comforts like air conditioning. Guests appreciated the friendly staff and good facilities but felt the hotel could benefit from updates and more thorough cleaning practices.
Beds
However, some variability in bed comfort is noted with a few guests mentioning that certain beds were too hard or narrow, which might affect individual comfort preferences. While several guests find the beds to be exceptionally soft and blissful, a minority report the mattresses as old or poor in quality. Additionally, issues such as bed cleanliness and an uncomfortable rollaway bed are mentioned by a handful of visitors.
Despite these occasional downsides, the general consensus leans towards a positive sleeping experience with many guests highlighting good mattresses and clean, comfortable beds in their reviews. The overall sleeping area and the quality of the beds seem to provide a satisfactory rest for most visitors.
Cleanliness
However, the reviews also highlight several concerns that potential guests should consider. There have been multiple reports of rooms not being cleaned properly with specific mentions of dirty carpets, dusty areas and unclean bathrooms. Issues such as mold beginning to form, cobwebs and even cockroaches were noted in a few instances. The presence of dirty glasses and leftover items from previous occupants further detracted from the overall cleanliness.
While the main areas and general facilities were often found to be clean, it appears that consistency in housekeeping is lacking. The bathrooms, in particular, were frequently mentioned as small and in urgent need of renovation. Despite the modern furnishings, some guests pointed out that the carpets are outdated and hygienically questionable.
In summary, the Best Western Plus Atrium Hotel generally offers clean, modern and comfortable rooms, enhanced by a friendly staff. However, housekeeping consistency remains a notable issue that could impact the overall guest experience.
Staff
However, it is also noted that the reception is often understaffed or difficult to reach at certain times. A few guests reported negative experiences, citing unfriendly or overwhelmed staff and occasional communication issues. Despite these occasional downsides, the majority of feedback highlights a positive interaction with various staff members who speak multiple languages and strive to provide good service.
Overall, while there are areas for improvement, particularly in reception availability and consistency, the majority of guests seem satisfied with the friendly and accommodating nature of the hotel staff.
Wi-Fi
Gym
On a more positive note, the hotel does offer a sauna and some guests have appreciated the availability and quality of the sauna facilities. The fitness room, while small, is accessible and well available for those who wish to use it. Overall, while the gym may not be the hotel's strongest feature, it provides basic amenities that some guests found satisfactory, especially the sauna area.
Parking
Family
The rooms, while on the smaller side for families, are considered safe and comfortable and the hotel offers helpful family room options. It's also noted to be a convenient choice for those planning visits to nearby attractions like LegoLand and Slyline Park, making it a family-friendly accommodation overall.
4 Star
However, there are positive mentions as well. A portion of the guests find the hotel passable in its four-star category and acknowledge that it offers the basic amenities expected of such a rating. Despite the flashy appearance, the overall experience does not quite meet the higher expectations set by other comparable four-star hotels. The recurring sentiment is a desire for enhanced quality to fully justify the four-star label.
Business
The hotel is conveniently situated, especially for those needing to work at the nearby clinic. The Luca App can be used, adding a layer of convenience for tech-savvy travelers. Though the reception can sometimes be closed in the late evening, the staff generally compensate with their professionalism and dedication.
For those on a brief business trip, the hotel suffices for a night or even a week-long stay. Despite minor inconveniences like the lack of a bidetphone and limited availability of drinks and meeting slots, the positive aspects ensure it's worth considering for business purposes. If compared to other Best Western hotels, it stands out more for its practicality than luxury.
Dog Friendly
However, there is a fee of 10 euros for dogs and parking also incurs an additional charge. Despite this, the convenience of having pets allowed makes it a worthwhile option for travelers with dogs. Overall, the Best Western Plus Atrium Hotel caters well to guests with pets, ensuring a pleasant stay for both humans and their four-legged friends.
No, Best Western Plus Atrium Hotel doesn't have any pool.
No, a spa isn't available at Best Western Plus Atrium Hotel.
Yes, Best Western Plus Atrium Hotel welcomes dogs.
Yes, parking facilities are available at Best Western Plus Atrium Hotel.
Yes, Best Western Plus Atrium Hotel has a gym.
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