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Summary of reviewsThe Arch Inn in Ullapool has earned widespread admiration from guests, particularly for its superb location right on the waterfront, offering breathtaking views of the sea, harbor and mountains. Its strategically convenient position near the ferry terminal and central Ullapool makes it an ideal stop for travelers, especially those on the NC500 route. The inn combines modern comfort with traditional charm, providing clean, comfortable and well-furnished rooms featuring exceptionally thick and cozy bath towels, spacious bathrooms and incredibly comfortable beds, ensuring restful nights.
The breakfast experience, though mixed, generally pleases guests with its well-stocked continental offerings such as toast, ham, cheese, pastries and fresh fruit, enjoyed in a room with scenic sea views. Despite the lack of hot food options like scrambled eggs and occasional timing issues, many guests still find the breakfast delightful and above expectations.
Dinner at The Arch Inn has faced challenges with frequent closures due to staffing shortages. However, when available, the dining experience receives high praise for its well-prepared and delicious local dishes, friendly and efficient service and lively ambiance enhanced by live music. Guests appreciate the fair pricing and flavorful meals, particularly dishes like fish and chips, salmon and Sunday roast.
The inn's cleanliness consistently garners high marks with spotlessly maintained rooms and public areas. The cleaning staff is commended for their thoroughness and friendliness, contributing to an overall hygienic environment.
The staff at The Arch Inn stands out for their professionalism, friendliness and helpfulness, ensuring a welcoming and efficient experience. Many reviews highlight the staff's charm and attentiveness, significantly enhancing guest satisfaction, even during busy periods.
Reviews on the free WiFi service are mixed with some guests finding it reliable while others experience inconsistent and weak connectivity, particularly in upper-floor rooms.
The beds receive numerous accolades for their comfort with guests appreciating the cozy and restful sleep provided. Despite a few isolated complaints about firmness, the majority of guests find the beds to be a major contributor to a pleasant stay.
Accessibility features include accessible parking and rooms with suitable showers, though the lack of an elevator and some narrow staircases pose challenges for those with mobility issues.
Although some guests wished for more luxury in certain areas, many others laud The Arch Inn for its chic decor, stylish modern renovations and indulgent amenities like luxurious towels and comfortable bedding.
The Arch Inn with its picturesque location, high-quality accommodations, clean facilities and friendly staff, offers a charming and cozy retreat, making it a highly recommended stop for travelers exploring the beauty of Ullapool. Show more
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Inn with Parking
Located on West Shore Street in Ullapool, The Arch Inn provides parking facilities. This makes it a convenient option for drivers.
Inn with Free Wi-Fi
Small Inn
Room Types
Standard Single RoomProviding free toiletries, this single room includes a private bathroom with a walk-in shower and a hairdryer. This single room features a tea and coffee maker, flat-screen TV, mountain views, as well as chocolate for guests. The unit offers 1 bed.
Twin Room with Sea ViewOffering free toiletries, this twin room includes a private bathroom with a bath, a shower and a hairdryer. This twin room features a tea and coffee maker, flat-screen TV, sea views, as well as chocolate for guests. The unit offers 2 beds.
Double Room with Sea ViewProviding free toiletries, this double room includes a private bathroom with a walk-in shower and a hairdryer. This double room features a tea and coffee maker, flat-screen TV, sea views, as well as chocolate for guests. The unit offers 1 bed.
Standard Double RoomFeaturing free toiletries, this double room includes a private bathroom with a walk-in shower and a hairdryer. This double room has a tea and coffee maker, flat-screen TV, mountain views, as well as chocolate for guests. The unit has 1 bed.
Double or Twin Room with Sea ViewFeaturing free toiletries, this twin/double room includes a private bathroom with a walk-in shower and a hairdryer. This twin/double room has a tea and coffee maker, flat-screen TV, sea views, as well as chocolate for guests. The unit has 2 beds.
Standard Family RoomOffering free toiletries, this family room includes a private bathroom with a bath, a shower and a hairdryer. This family room features a tea and coffee maker, flat-screen TV, mountain views, as well as chocolate for guests. The unit offers 3 beds.
Double Room with Sea ViewProviding free toiletries, this double room includes a private bathroom with a walk-in shower and a hairdryer. This double room features a tea and coffee maker, flat-screen TV, sea views, as well as chocolate for guests. The unit offers 1 bed.
Double Room with Sea ViewFeaturing free toiletries, this double room includes a private bathroom with a walk-in shower and a hairdryer. This double room has a tea and coffee maker, flat-screen TV, sea views, as well as chocolate for guests. The unit has 1 bed.
Double Room with Sea ViewFeaturing free toiletries, this double room includes a private bathroom with a bath, a shower and a hairdryer. This double room has a tea and coffee maker, flat-screen TV, sea views, as well as chocolate for guests. The unit has 1 bed.
Small Double Room with Sea View Offering free toiletries, this double room includes a private bathroom with a walk-in shower and a hairdryer. This double room features a tea and coffee maker, flat-screen TV, sea views, as well as chocolate for guests. The unit offers 1 bed.
Guest Reviews
8.1
Very Good
Location
Nestled right on the waterfront in the charming village of Ullapool, The Arch Inn boasts an enviable location that has captured the hearts of guests. With stunning views overlooking the sea, harbor and mountains, visitors are treated to a picturesque scene from their rooms and the inn’s outdoor spaces. Positioned conveniently near the ferry terminal, it's a strategic stop for those traveling to the Outer Hebrides, as well as road trippers on the NC500 route.
The accommodation strikes a perfect balance between modern comfort and traditional charm, offering clean and comfortable rooms with excellent facilities. Many reviews highlight the exceptionally thick, fluffy bath towels, large bathrooms and extremely comfortable beds, ensuring a peaceful night's sleep. Guests also appreciated the inn’s lively atmosphere, enhanced by a nice pub that features local music, friendly staff and a variety of delicious meals, including a superb Scottish breakfast.
Central to Ullapool, The Arch Inn offers easy walking access to a variety of restaurants, shops and local attractions. It also provides convenient on-site parking, making it ideal for exploring the town and surrounding areas. Overall, the combination of a spectacular location, beautiful views and high-quality accommodations make The Arch Inn a highly recommended stopover for travelers looking to experience the serene beauty of Ullapool.
Breakfast
The breakfast experience at The Arch Inn receives a mixed but generally positive response from its guests. Many reviewers are pleased with the continental breakfast, noting it is delightful, well-stocked and sufficient for their needs. The variety includes toast, ham, salami, cheese, cereals, yogurt, fruit and fresh pastries with some appreciating the nice coffee and fresh fruit. Others highlight the view while dining, which overlooks the sea and adds to the enjoyment.
However, there are frequent mentions of the absence of hot breakfast options, such as scrambled eggs, which some guests feel would enhance the offering. The breakfast timing also comes into question with suggestions for an earlier start for those who need to be on the road early. Several reviews address the breakfast as basic or meager, pointing out limited choices and weak coffee.
The service at breakfast is praised for being friendly and professional and the breakfast room itself is described as appealing with great views. Despite some logistical issues and occasional last-minute cancellations due to staffing, a good number of guests leave satisfied with the breakfast provided, describing it as delicious, lovely and above expectations.
Overall, the continental breakfast at The Arch Inn is widely appreciated if somewhat simple. It fulfills its purpose for many guests, though there's room for improvement in variety and hot food options.
Dinner
The Arch Inn in Ullapool has garnered a mix of sentiments regarding its dining options. A significant number of guests have expressed their disappointment as the restaurant has frequently been closed, often due to staffing shortages and other operational challenges. This has left many visitors unable to enjoy an evening meal or even a cooked breakfast, which was a letdown for those anticipating in-house dining.
Despite these setbacks, when the kitchen was operational, the dining experience received commendation. Several guests raved about the quality of the food, mentioning it was delicious and well-prepared with standout dishes like fish and chips, salmon and even a scrumptious Sunday roast. The meals were described as being good value for money with an excellent choice of local dishes that delighted many diners.
The ambiance of the bar and restaurant added to the positive reviews with live music and a lively atmosphere creating an enjoyable experience for patrons. The serving staff also received high praise for their friendliness and efficiency, which enhanced the overall dining experience.
Nevertheless, for those who couldn't dine at The Arch Inn, alternatives in Ullapool were recommended and appreciated, ensuring that visitors could still find enjoyable meals nearby. While the dining service at The Arch Inn faced hurdles, the enthusiasm for its food and environment shines through when the restaurant doors are open.
Rooms
Nestled in a picturesque location, The Arch Inn impresses with its clean and comfortable accommodations, boasting modern decor and delightful views of Loch Broom. Guests frequently highlight the beautiful rooms overlooking the water, describing them as cozy, spotless and well-furnished. The rooms are generally praised for their cleanliness and comfort with many being recently renovated to offer a fresh and modern ambiance.
While some rooms are described as small or compact, they are still appreciated for their excellent presentation, functionality and high standards of maintenance. Spacious rooms, when available, provide added comfort with large, comfy beds and ample amenities. Guests often note the thoughtful attention to detail in room furnishings, making for a pleasant and welcoming stay.
The bathrooms, although sometimes cited as small, are usually clean and well-equipped with some featuring impressive showers despite occasional reports of slow drainage. One consistent compliment across reviews is the stunning views from the rooms, greatly enhancing the overall experience.
In summary, The Arch Inn offers a cozy retreat with clean and tastefully decorated rooms, many of which provide breathtaking views of the surrounding loch. Despite occasional concerns about room size and noise, the overall guest experience at The Arch Inn is overwhelmingly positive, making it a charming choice for travelers seeking comfort and picturesque scenery.
Beds
'The Arch Inn' boasts a plethora of positive feedback concerning its beds. Guests frequently mention the comfort and coziness with many praising the extremely comfortable beds and perfect mattresses that ensure a good night's sleep. Several reviews highlight the clean and welcoming environment, emphasizing that both beds and rooms were well-maintained.
Although single beds were occasionally described as uncomfortable or firm, the overall sentiment is overwhelmingly positive. Guests often use terms like very comfortable, comfy and cozy to describe their sleeping experience. There were also remarks on spacious rooms and modern amenities, adding to the overall comfort.
Specific instances of excellent service were noted, such as immediate bed sheet changes when accidents occurred. Despite a few isolated complaints about beds being too firm or uncomfortable, the general consensus is that the beds at 'The Arch Inn' significantly contribute to a pleasant stay, ensuring restful nights for most visitors.
Cleanliness
The Arch Inn stands out for its exceptional cleanliness, consistently praised by guests for its spotless rooms and well-maintained facilities. Visitors frequently highlight the rooms as being very clean, tidy and comfortable with many describing them as spotlessly clean. The cleaning staff receive commendations for their friendliness and thoroughness, ensuring that the rooms and common areas are always in pristine condition. The hotel's rooms, often noted as modern and beautifully furnished, provide a warm and welcoming atmosphere. Guests appreciate the upkeep, mentioning clean bedding, well-maintained bathrooms and overall high standards of cleanliness throughout the property. Despite some minor issues, such as occasional oversights in hoovering or the cleanliness of showers, the general consensus is that The Arch Inn offers exceptionally clean and comfortable accommodation, making it a reliable choice for travelers prioritizing hygiene and comfort.
Staff
The Arch Inn has garnered commendations for its exceptional staff who consistently create a welcoming atmosphere for guests. Descriptions highlight the staff as kind, helpful, friendly and very professional, making check-in processes straightforward and efficient. Many reviews point to a team that is accommodating, consistently pleasant and eager to assist, enhancing the overall guest experience through charm, courteousness and attentiveness. Specific mentions of the dining and bar staff note their knowledgeability and hospitability, contributing to delightful dining experiences. The service is frequently characterized as excellent with staff members going above and beyond to ensure satisfaction. Even during busy periods, the staff's commitment to being friendly and helpful remains unwavering. However, a few isolated incidents indicate that not all interactions were seamless, suggesting occasional variability in customer service. Overall, the staff's professionalism and congeniality significantly contribute to the appealing and enjoyable atmosphere of The Arch Inn.
Wi-Fi
The Arch Inn received mixed reviews regarding its WiFi service. Some guests appreciated the availability of free WiFi accessible in all areas, describing it as reliable and working well. On the other hand, many visitors faced significant challenges with internet connectivity. The WiFi was often described as weak, particularly in top-floor rooms and issues ranged from slow speeds to complete non-existence of service in some areas. Frequent mentions of patchy and inconsistent internet service highlighted the need for improvement. Despite the effort to provide complimentary WiFi, the overall experience with internet connectivity was generally poor with guests expressing disappointment in the lack of adequate service.
Accessible
The Arch Inn in Ullapool boasts a convenient location with easy access to the town and its amenities. Guests frequently mention the ease of getting to and from the ferry, as well as the proximity to village taverns and eateries. The inn provides accessible parking and features rooms with accessible showers and disabled wet rooms. Separate access to rooms from the pub area ensures privacy and accessibility.
However, several aspects present challenges for guests with disabilities. The inn lacks an elevator with narrow staircases leading to rooms on higher floors, which can be difficult to navigate. Some rooms are cramped and noise from hallways and nearby beer gardens can affect comfortable sleep. Despite these drawbacks, the inn remains a practical choice for its location and essential accessible features.
Luxury
The Arch Inn has received a variety of guest feedback with many highlighting the luxurious aspects of their stay. Visitors frequently mention the very large, thick, cozy towels, referring to them as luxury towels, which added a touch of indulgence to their experience. The rooms were described as luxurious and modern, benefiting from very modern renovations that impressed guests. The overall atmosphere of the inn was often praised for being both stylish and cozy, contributing to a great ambiance that enhanced the stay. Comfortable beds were another notable feature, ensuring a restful night’s sleep.
However, it should be noted that some guests felt certain areas did not meet their expectations of luxury, specifically mentioning that the inn rooms lacked luxuriousness. Despite this, the general consensus from many reviewers is that The Arch Inn offers a quite luxurious experience with its chic décor and comfortable amenities.
No, The Arch Inn doesn't have any pool.
No, a spa isn't available at The Arch Inn.
No, The Arch Inn doesn't allow dogs.
Yes, parking facilities are available at The Arch Inn.