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Puma Imperial Hotel

Ulaanbaatar , University Street (Show on Map)

7.7

Good

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1 room2 guests 1 room, 2 guests

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Summary of reviewsThe Puma Imperial Hotel is a highly recommended hotel in Ulaanbaatar with an amazing location at the center of the city, making it perfect for sightseeing and experiencing the city. Guests love its great access to landmarks and attractions, all within walking distance. The breakfast is generally positive, described as great or fantastic with a rich selection of options offered at the restaurant. The rooms are spacious, stylish and clean, providing a quiet and peaceful atmosphere for guests. The staff is highly praised by guests, who describe them as friendly, kind and helpful with excellent English skills and willingness to go above and beyond to make their stay enjoyable. Overall, the Puma Imperial Hotel is a great choice for those looking for a comfortable and enjoyable stay in Ulaanbaatar.
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Categories

Hotel with Spa

Family Friendly Hotel

Hotel near Nightlife Spots

Business Hotel

3-Star Hotel

Room Types

Standard Double Room A Room comes with a flat-screen TV with cable channels, a writing desk and ironing facilities. The en suite bathroom features a walk-in shower and a bathtub.

Standard Twin Room Offering twin beds, room comes with a flat-screen TV with cable channels, a writing desk and ironing facilities. The en suite bathroom features a walk-in shower and a bathtub.

Superior Double Room Larger room features a kitchenette with a microwave and a safety deposit box.

About Puma Imperial Hotel

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Guest Reviews

7.7

Good

Location

The Puma Imperial Hotel boasts an amazing location at the center of Ulaanbaatar, making it perfect for sightseeing and experiencing the city. Guests love its great access to landmarks such as the Modern Art gallery, Blue Sky Tower, Choijin Temple, Shangri-La shopping mall, State Dept store, Beatles Monument and Modern Nomad restaurants, all within walking distance. The hotel is conveniently situated right by Sukhbaatar Square and downtown with easy access to everything one needs. The location is highly praised by guests, who describe it as central, ideal, excellent and very convenient. Despite being next to a hospital, the location offers a great base for exploring the city and enjoying its offerings.

Breakfast

Guests at Puma Imperial Hotel have generally positive things to say about the breakfast. Several reviews describe it as great or fantastic with one guest stating that it was better than breakfast at other hotels in the area. The breakfast is described as varied and tasty with a rich selection of options offered at the restaurant. One guest was particularly impressed that the hotel customized their breakfast to their preferences. Another guest enjoyed the breakfast so much they had it delivered to their room. While some reviews mention that the breakfast could be improved or expanded, overall guests seem pleased with the offerings. Only a few negative reviews mention bland or unappetizing options.

Rooms

The Puma Imperial Hotel has received positive feedback from guests regarding their rooms. Guests have noted that the rooms are spacious, stylish and clean with some being larger than normal and full of amenities. Additionally, the rooms have been described as comfortable and practical, providing a quiet and peaceful atmosphere for guests. While some have mentioned that the beds were a bit old, overall guests have been pleased with the accommodations. The hotel's own restaurant is closed between 8 pm and 9:30 pm, depending on demand and guests note that there are no outdoor seating options. Additionally, some guests have mentioned that the carpets were not to their liking. Despite these minor drawbacks, the Puma Imperial Hotel's rooms have been widely praised by guests who appreciate the friendly and helpful staff, who go above and beyond to create a comfortable and enjoyable stay.

Staff

The staff at Puma Imperial Hotel is highly praised by guests, who describe them as friendly, kind and helpful. Many guests note the staff's excellent English skills and willingness to go above and beyond to make their stay enjoyable. Even those who speak different languages appreciate the effort the staff makes to communicate and provide assistance. One guest even describes the staff as "simply magnificent" and another says they received answers and help to all their questions. However, there does seem to be a rare negative review regarding customer service. Overall, it seems that the staff at Puma Imperial Hotel stands out for their excellent service and dedication to guest satisfaction.

No, Puma Imperial Hotel doesn't have any pool.

Yes, a spa is available at Puma Imperial Hotel.

No, Puma Imperial Hotel doesn't allow dogs.

No, parking facilities aren't available at Puma Imperial Hotel.

No, Puma Imperial Hotel doesn't have a gym.

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