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Summary of reviewsPARKHOTEL - Rosarium, nestled in a picturesque location by a park and serene lake, consistently garners praise for its tranquil and beautiful setting. The hotel's proximity to the enchanting Rosengarten and accessibility to nearby towns like Hamburg enhances its appeal as a peaceful retreat. Guests appreciate the spacious, tastefully furnished rooms and the blooming roses in the gardens, which add to the idyllic experience.
Breakfast at the hotel receives mixed reviews. While many enjoy the hearty and plentiful selection accompanied by scenic views and warm service, some find the variety lacking and note room for improvement in terms of replenishment and gluten-free options. On the dinner front, the hotel's restaurant gains commendation for its delicious and elegantly presented cuisine, despite occasional operational inconsistencies and service issues.
The rooms are highlighted for their spaciousness, comfort, and cleanliness. Guests frequently note the coziness of the beds and modern furnishings as contributing factors to their satisfaction. However, some mention the need for updates to mitigate the slightly outdated feel of the hotel. The cleanliness efforts by housekeeping staff are generally appreciated, despite isolated instances of minor oversights.
The hotel staff are largely praised for their friendliness and commitment to guest satisfaction, enhancing the overall positive experience. Nonetheless, moments of understaffing challenges at reception are noted. Guests generally have positive feedback on the comfort of the beds, although a few find pillows less satisfactory.
While the hotel's scenic location and charm are undeniable, some guests feel it falls short of typical four-star expectations due to dated facilities and service inconsistencies. Despite these drawbacks, PARKHOTEL - Rosarium often meets expectations as a peaceful getaway, especially for those managing their four-star anticipations. Show more
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Categories
Hotel near Golf Courses
Hotel for Honeymoon
Family Friendly Hotel
Dog Friendly Hotel
Romantic Hotel
Business Hotel
Accessible Hotel
4-Star Hotel
Room Types
Single RoomThese comfortable single rooms feature all modern amenities including a fax modem and internet access.
Double RoomThese double rooms are equipped with king-size and queen-size beds. They feature all modern amenities including a fax modem and internet access.
Junior SuiteThe comfortable Junior Suites are equipped with king-size and queen-size beds and all modern amenities including a fax modem and internet access.
Single Room with Park ViewFeaturing free toiletries, this single room includes a private bathroom with a shower, a hairdryer and slippers. The single room features a wardrobe, a safe deposit box, heating, a flat-screen TV, as well as lake views.
Double Room with Park ViewOffering free toiletries, this double room includes a private bathroom with a bath, a shower and a hairdryer. The double room offers a seating area, a wardrobe, a safe deposit box, a flat-screen TV, as well as lake views. The unit offers 1 bed.
Guest Reviews
7.4
Good
Location
Nestled in a picturesque setting, PARKHOTEL - Rosarium offers a fantastic location that garners high praise from guests. Situated directly by a park and a serene lake, the hotel is beautifully aligned with nature, offering tranquility alongside accessibility. Its close proximity to the enchanting Rosengarten, complete with a pond, enhances its idyllic appeal. Guests appreciate the central position, making it convenient to explore surrounding towns such as Hamburg, Elmshorn, and Pinneberg. The quiet and pleasant surroundings provide a peaceful retreat, with the nearby pedestrian zone offering an array of shops and restaurants. The spacious, tastefully furnished rooms complement the remarkable location, contributing to a satisfying stay. With blooming roses in the gardens during June and July, the setting is especially captivating, making PARKHOTEL - Rosarium a remarkable choice for those seeking both beauty and convenience.
Breakfast
PARKHOTEL - Rosarium offers a breakfast experience that has garnered mixed reviews from its guests. On the positive side, many found the breakfast to be very good, with comments highlighting a hearty and plentiful selection, especially appreciated when accompanied by a scenic lake view. The coffee often received commendations for being both good and plentiful. Some guests praised the breakfast as simply delicious or described it as great, noting the warm service from the hotel staff.
However, there were several criticisms, too. Many guests felt that the selection could be limited or insufficient, and some were disappointed by specific issues such as a lack of variety in bread or the absence of promised gluten-free options. Other remarks mentioned the need for better replenishment and improved presentation of items like meats and cheeses. Pricing also came under scrutiny, with some considering it overrated or not worth the expense. Additionally, breakfast hours were noted to be somewhat restricted, which could pose a challenge for late risers. Despite these issues, the overall impression is that while the breakfast is serviceable for many, it might not meet the expectations of all guests.
Dinner
PARKHOTEL - Rosarium's dining experience embodies a balance of elegance and taste, offering guests an array of well-prepared cuisine that is both commendable and fairly priced. Those fortunate enough to dine at the hotel's restaurant often commend it for its delicious offerings, making it a recommended spot for guests. The setting of the restaurant is noted for its elegant decor, elevating the overall dining atmosphere.
However, potential diners should be aware of notable operational limitations, with the restaurant sometimes unexpectedly closed or its hours seemingly inconsistent. Despite these fluctuations, when open, guests typically find the food to be of good quality and the staff generally accommodating. Instances of less favorable service have been reported, particularly during later hours as the kitchen nears closing. Nevertheless, the restaurant remains a valued aspect of the hotel experience, praised for its culinary quality and aesthetic appeal.
Rooms
The rooms at PARKHOTEL - Rosarium offer a welcoming atmosphere with their spaciousness and comfort. Guests frequently remark on the large size of the rooms, which often come with cozy beds and modern furnishings, making for a comfortable stay. Cleanliness is consistently highlighted, with guests appreciating the well-maintained spaces and daily room service ensuring fresh sheets and towels. Some rooms have been recently renovated, offering a stylish ambiance coupled with views of the nearby city park.
Despite the hotel’s slightly outdated feel, many rooms have been updated to provide a pleasant experience and ameliorate any concerns regarding older furniture. While some guests felt the blackout curtains were lacking and noted an occasional kitchen smell in the foyer, these were minor inconveniences compared to the overall satisfaction with the room quality. The junior suites offer a distinct sleeping and living area layout, adding extra comfort and functionality. The accommodating staff and ample parking enhance the overall convenience and appeal of the hotel, crafting an experience that meets expectations and often warrants recommendation.
Beds
The beds at PARKHOTEL - Rosarium receive mostly positive feedback from guests. Many reviews highlight their comfort, describing the beds as comfortable, very comfortable, and even very good. Guests seem to appreciate the bed quality overall, transforming a night at the hotel into a restful experience. However, there are a few criticisms regarding the pillows, which are noted to be too large and uncomfortable. Some guests also mention hard or broken beds, suggesting that while the majority of experiences are favorable, there may be occasional inconsistencies. Overall, guests generally find the beds to be satisfactory and conducive to a good night's sleep.
Cleanliness
The Parkhotel - Rosarium generally receives positive remarks for its cleanliness, with numerous guests mentioning their rooms as clean and pleasant. Many appreciate the clean sheets and towels, highlighting the positive efforts of the housekeeping staff. Guests frequently note the staff's friendliness and willingness to assist with any questions, adding to a welcoming experience. However, there are mentions of areas needing improvement, such as fingerprints on electronics, occasional oversight in cleaning, and issues with musty odors. Some guests have pointed out that the hotel feels dated, with worn furniture that suggests a renovation could enhance the overall stay. While experiences with cleanliness vary, the commitment of the staff and the core room tidiness shine through.
Staff
The reviews of the staff at PARKHOTEL - Rosarium predominantly highlight a positive experience with many guests noting the very friendly and accommodating nature of the team. Both in general interactions and specifically in the restaurant, the staff is frequently described as attentive and committed to making guests' wishes come true. Guests appreciate the effort and empathy demonstrated, especially by front desk personnel. However, there are observations of occasional staffing challenges, particularly at reception, with some guests finding it partially unstaffed at times and noting that the staff could be overwhelmed during busy periods like breakfast. Despite these challenges, the overall impression remains favorable due to the friendliness and helpfulness of the hotel's employees.
4 Star
PARKHOTEL - Rosarium offers a mixed experience for travelers seeking four-star accommodations. Nestled in a beautiful location, the hotel boasts potential with its scenic setting, but it accompanies this with some notable drawbacks. Guests consistently mention that while the hotel's charm and location are appealing, the overall experience does not align with typical four-star expectations. Many feel that the establishment could benefit from a renovation, as facilities appear dated and in need of maintenance, with comfort levels not reaching what one might anticipate from a hotel of this caliber. Additionally, the service and amenities, such as the outdated use of heavy keychains instead of room cards, leave room for improvement. Though satisfactory for brief stays, the consensus suggests that the experience and pricing do not justify the four-star label, and visitors advise managing expectations accordingly.
No, PARKHOTEL - Rosarium doesn't have any pool.
No, a spa isn't available at PARKHOTEL - Rosarium.
Yes, PARKHOTEL - Rosarium welcomes dogs.
No, parking facilities aren't available at PARKHOTEL - Rosarium.