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Summary of reviewsSotetsu Fresa Inn Nagano-Ueda offers a highly convenient and pleasant experience, particularly noted for its prime location right in front of Ueda Station. This central spot ensures easy navigation of the city with close access to shops, dining options and a nearby Aeon Mall. The beautiful views from the upper floors, including sights of the Chikuma River and Ueda Electric Railway bridge, enhance the overall experience.
Guests commend the cleanliness and comfort of the hotel with rooms described as well-maintained and spacious, especially the superior and twin rooms. The modern amenities and soundproofing contribute to a tranquil atmosphere, making it suitable for both short stays and business trips. Some minor issues like temperature control and occasional cleanliness oversights were reported but do not significantly detract from the overall positive experience.
Breakfast at the hotel receives mixed reviews; while many appreciate the delicious variety of Japanese, Western and Chinese dishes and unique items like curry and ice cream, some guests feel the variety could be expanded. The breakfast environment is generally well-regarded for its cleanliness and adherence to infection prevention measures, although the cost and availability of certain items may require improvement.
The staff at Sotetsu Fresa Inn Nagano-Ueda are frequently praised for their kindness, politeness and helpfulness. They go out of their way to assist guests, providing local recommendations and ensuring a smooth check-in process, even though there are occasional language barriers.
Amenities like free Wi-Fi, practical parking arrangements and well-equipped rooms add to the convenience. The hotel offers easy access to parking with discounted fees, though availability can sometimes be an issue. Most guests find the free Wi-Fi reliable, though there are occasional connectivity issues and limited electrical outlets in rooms.
The comfort of the beds receives mixed feedback with many finding them spacious and comfortable, although preferences for firmness and pillow height vary.
Overall, Sotetsu Fresa Inn Nagano-Ueda is a solid choice for travelers seeking a convenient, clean and comfortable stay in Ueda with a good balance of amenities and value for money. Despite minor drawbacks, the hotel's excellent location, friendly staff and decent facilities make it particularly suitable for business trips and short stays. Show more
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Hotel with Parking
The hotel does not have its own parking but guests can use a nearby municipal parking space. Charges apply and availability is on a first-come, first-serve basis.
Cheap Hotel
3-Star Hotel
Room Types
Single Room - Non-SmokingThe single room includes a private bathroom, well-fitted with a bath, a shower, a bidet, a hairdryer and slippers. This single room is air-conditioned and features a flat-screen TV, an electric kettle, a carpeted floor and pajamas. The unit offers 1 bed.
Superior Single Room - Non-SmokingThe single room includes a private bathroom, well-fitted with a bath, a shower, a bidet, a hairdryer and slippers. This single room is air-conditioned and features a flat-screen TV, an electric kettle, a carpeted floor and pajamas. The unit offers 1 bed.
Double Room with Small Double Bed - Non-SmokingThe double room includes a private bathroom, well-fitted with a bath, a shower, a bidet, a hairdryer and slippers. The double room provides air conditioning, an electric kettle, a carpeted floor, pajamas and a flat-screen TV. The unit offers 1 bed.
Double Room - Non-Smoking The double room includes a private bathroom, well-fitted with a bath, a shower, a bidet, a hairdryer and slippers. The double room provides air conditioning, an electric kettle, a carpeted floor, pajamas and a flat-screen TV. The unit offers 1 bed.
Superior Twin Room - Non-SmokingThe twin room includes a private bathroom, well-fitted with a bath, a shower, a bidet, a hairdryer and slippers. The air-conditioned twin room features a flat-screen TV, an electric kettle, a carpeted floor and pajamas. The unit has 2 beds.
Triple Room - Non-SmokingThe triple room includes a private bathroom, well-fitted with a bath, a shower, a bidet, a hairdryer and slippers. The triple room provides air conditioning, an electric kettle, a carpeted floor, pajamas, as well as a flat-screen TV. The unit offers 3 beds.
Twin Room - Non-SmokingThe twin room includes a private bathroom, well-fitted with a bath, a shower, a bidet, a hairdryer and slippers. This twin room is air-conditioned and features a flat-screen TV, an electric kettle, a carpeted floor and pajamas. The unit offers 2 beds.
Guest Reviews
7.6
Good
Location
Sotetsu Fresa Inn Nagano-Ueda boasts an exceptional location, strategically positioned right in front of Ueda Station. This prime spot offers unparalleled convenience for travelers with seamless accessibility to the train station, making it easy to navigate the city whether for business or leisure. The area around the hotel is bustling with numerous shops, dining options and even a nearby Aeon Mall, providing plenty of choices for shopping and eating out. The location not only ensures smooth transportation but also enriches the stay with beautiful views, including sights of the Chikuma River and Ueda Electric Railway bridge from upper floors.
The hotel's vicinity is equipped with practical amenities such as convenience stores and a nearby public parking lot, adding to its appeal. Guests have highlighted the ease of check-in and check-out processes, complemented by the overall cleanliness and comfort of the accommodation. With excellent value for money, the Sotetsu Fresa Inn Nagano-Ueda effortlessly combines convenience and comfort, ensuring a pleasant stay right in the heart of Ueda.
Breakfast
The breakfast experience at Sotetsu Fresa Inn Nagano-Ueda receives a mix of feedback from guests, showcasing a range of positive and critical observations. On the plus side, many guests found the breakfast to be delicious with a variety of options including Japanese, Western and even some Chinese dishes. The inclusion of unique items like curry and ice cream for breakfast was particularly appreciated, adding a fun twist to the meal. The buffet style allowed guests to sample various dishes, contributing to an enjoyable dining experience.
In terms of comfort and presentation, several guests noted the warm and tasty food with the breakfast location itself also receiving positive comments. The hotel took proper infection prevention measures, providing a sense of security for guests.
However, some guests felt that breakfast variety was limited and less appealing compared to other hotels. Issues such as large empty plates with no refills if visiting after 8:00 a.m., diluted juice and slightly broken chairs in the breakfast area were also mentioned. Some reviewers felt the cost of breakfast was on the higher side for what was offered and a few were disappointed by the absence of local dishes and the use of frozen food items.
Overall, while the breakfast at Sotetsu Fresa Inn Nagano-Ueda has its highlights, there are areas for improvement, particularly in terms of variety and value for money.
Rooms
The rooms at Sotetsu Fresa Inn Nagano-Ueda receive numerous commendations for their cleanliness and comfort, ensuring guests have a pleasant stay. Many visitors appreciate the spaciousness and modern amenities, particularly when upgraded to superior or twin rooms. The soundproofing of the rooms also enhances the serene and relaxing atmosphere with several guests noting the tranquil environment despite the hotel's proximity to the station.
The convenience of the hotel's location, being close to transportation links and providing picturesque views, adds to the overall positive experience. While some rooms are smaller and might feel cramped, especially for two people, the efficient layout and functionality of the rooms largely offset this drawback. The rooms come well-equipped with essential amenities, making them suitable for both short stays and business purposes.
However, there are occasional concerns with the temperature control and the effectiveness of the air conditioning system, which some guests found difficult to adjust. Additionally, certain rooms had issues such as a weak refrigerator, occasional cleanliness oversights like smells or hair in the bathtub and minor wear in the furniture. Despite these occasional hiccups, the overall cleanliness and upkeep of the rooms tend to maintain a high standard.
In summary, Sotetsu Fresa Inn Nagano-Ueda offers clean, comfortable and well-appointed rooms with good amenities and convenient location, though guests may encounter minor issues related to room size and temperature control.
Beds
Sotetsu Fresa Inn Nagano-Ueda offers mixed reviews regarding the comfort and size of its beds. Many guests found the beds to be very comfortable and spacious with some highlighting the semi-double and double beds as particularly accommodating. The sleeping attire provided is noted for its convenience. However, there are several comments about the beds being on the softer side, which may not suit everyone’s preferences. A few guests found the beds too hard or too small, particularly those in smaller rooms. Mixed feedback also extends to pillows, which some found too high or hard. Despite occasional issues like moldy odors and insufficient toiletries for two people, the overall room comfort and spaciousness, especially in the twin rooms, were appreciated.
Cleanliness
Sotetsu Fresa Inn Nagano-Ueda receives consistent praise for its cleanliness with many guests noting the rooms, bathrooms and common areas as clean and well-maintained. Several reviews highlighted the thoroughness and meticulous nature of the cleaning, making the overall environment comfortable and odorless. Guests often commented that the entire building, including the reception and rooms, was clean and nicely air-conditioned, contributing to a stress-free and pleasant stay.
Despite not being a new property, it meets cleanliness standards and the amenities offered add to the guests' positive experiences. However, there were a few mentions of specific issues such as mold in certain areas of the bathroom and occasional unpleasant smells, which suggests that while the majority of spaces are well-kept, some isolated areas could use more attention. Overall, the hotel's cleanliness and comfort levels are highly regarded by its guests.
Staff
The reviews for the staff at Sotetsu Fresa Inn Nagano-Ueda are predominantly positive, highlighting their kindness, politeness and helpfulness. Guests frequently mentioned that the staff members were both friendly and accommodating, making a notable effort to attend to needs and provide assistance. The front desk staff, in particular, were praised for being very kind and resourceful, often going out of their way to help with check-ins, provide local recommendations and even assist with personal needs such as finding lost items.
Several guests appreciated the smooth and professional demeanor of the staff, noting their polite and kind interactions. Despite a few mentions of language barriers, most guests found the staff's efforts to communicate and be of service commendable. Specific instances, such as a staff member serving ice cream nicely at breakfast or providing detailed explanations about parking, left positive impressions on guests.
Overall, the staff's ability to create a welcoming and hospitable environment, along with their effective customer service, was well-received by guests, contributing significantly to their stay experiences at the hotel.
Wi-Fi
Sotetsu Fresa Inn Nagano-Ueda provides a generally positive experience for guests, highlighted by its easy and smooth check-in process. The hotel offers free wifi which most guests found easy to connect to without issues. However, a downside noted by some visitors is the limited number of electrical outlets available in the rooms. While a few guests reported difficulties using the wifi, the overall feedback leans towards a satisfactory stay with reliable internet access.
Parking
Sotetsu Fresa Inn Nagano-Ueda offers a convenient parking experience for its guests with several positive aspects highlighted in the reviews. Many guests appreciated the parking lot's proximity, being either adjacent to the hotel or located close by. The ease of access is further enhanced by a passageway connected on the 2nd floor, allowing for direct and hassle-free entry to the hotel.
The parking facility itself is noted to be neat, clean and safe, providing peace of mind for travelers. Guests driving to the location mentioned the convenience of only needing to drive a short distance, typically taking around 3 minutes to reach the parking lot. Additionally, the hotel provides discounts for its affiliated parking lot, although some guests noted that the parking was not free and required a fee.
Despite occasional difficulties with availability, such as when no spaces were open, the overall sentiment suggests that the parking arrangements are well-organized and practical for hotel guests. The connection to both the station and the hotel adds further convenience, making it a favored choice for those needing to park their vehicles during their stay.
3 Star
Sotetsu Fresa Inn Nagano-Ueda is a convenient choice for travelers, especially those on business trips. Located adjacent to the train station, it offers great accessibility for both Shinkansen users and those traveling by car. The hotel maintains the basic quality expected of a business hotel, providing satisfactory services and amenities at a reasonable cost. Many guests found it to be a superb option for short, one-night stays, highlighting its sufficient and passable facilities. While it is a typical economy hotel with some instances of mediocre cost performance, many guests expressed satisfaction with their stay. Some reviews noted a scarcity and lower quality in certain aspects, yet others were pleased enough to consider returning. Overall, for travelers seeking a straightforward and convenient business hotel in Ueda City, this hotel is a sound choice.
No, Sotetsu Fresa Inn Nagano-Ueda doesn't have any pool.
No, a spa isn't available at Sotetsu Fresa Inn Nagano-Ueda.
No, Sotetsu Fresa Inn Nagano-Ueda doesn't allow dogs.
Yes, parking facilities are available at Sotetsu Fresa Inn Nagano-Ueda.
No, Sotetsu Fresa Inn Nagano-Ueda doesn't have a gym.