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Summary of reviewsGrand Sehati & Spa in Ubud offers a delightful stay with its various amenities and services. The hotel’s prime location in the heart of Ubud, just opposite the Monkey Forest Sanctuary, makes it an excellent base for tourists. Guests appreciate the close proximity to numerous shops, markets and dining options, as well as the tranquil, nature-filled setting of the hotel.
Visitors consistently commend the staff for their friendliness, attentiveness and exceptional hospitality. The team at the front desk is particularly noted for their welcoming demeanor and availability, significantly enhancing the guest experience.
The hotel provides spacious and comfortable rooms that are appreciated for their cleanliness and airy setup. Rooms with direct pool access add an extra layer of convenience. While most guests find the rooms to be a great deal for the price, there are some remarks about the need for bathroom renovations and occasional lapses in hygiene.
The on-site spa receives high praise from guests who highlight the superb massages and affordable, luxurious treatments. Many visitors describe their spa experiences as some of the best they've ever had, making it a highly recommended feature of the hotel.
The pool area is another highlight, often described as perfect, lovely and beautiful. Guests appreciate the clean and refreshing water along with the serene atmosphere surrounded by lush greenery. Despite some deck chairs needing maintenance and the pool losing sunlight by mid-afternoon, it remains a favorite spot for many.
Reviews of the beds are mixed; while many guests find them comfortable and appreciate the large size, others mention that some mattresses are too hard or worn. This indicates a need for better maintenance and quality improvements in bedding.
Breakfast experiences are varied with some guests enjoying the good and varied options available, while others face confusion about inclusions and limited choices leading to inconvenience. Despite this, the availability of local alternatives nearby mitigates the hassle for many.
Cleanliness reviews are also mixed; many guests find the rooms to be clean and well-kept, but there are repeated concerns about the bathrooms needing better maintenance and renovations. Issues such as mold, unpleasant smells and stained linens are mentioned.
The WiFi service receives a mix of feedback with some guests finding it reliable in certain areas, while others report unstable connections and slow speeds, particularly in top-floor rooms.
Overall, Grand Sehati & Spa provides a wonderful stay with its excellent location, friendly staff, comfortable rooms, exceptional spa and inviting pool area, although there are areas that require improvements such as bathroom maintenance, bed quality, breakfast clarity and WiFi stability. Show more
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Categories
Hotel Taking Steps Towards Sustainability
Hotel for Honeymoon
Hotel with Spa
Family Friendly Hotel
Hotel with Swimming Pool
Outdoor Pool
Business Hotel
Hotel with Parking
Accessible Hotel
Small Hotel
3-Star Hotel
Hotel with Outdoor Pool
Room Types
Premium Double or Twin RoomThis double room has a balcony, a dining area and bathrobes.
Deluxe Studio Double or Twin Room This double room features a balcony, bathrobes and soundproofing.
Superior Double or Twin RoomThe twin/double room features air conditioning, a minibar, a balcony with garden views as well as a private bathroom boasting a walk-in shower.
Guest Reviews
8.1
Very Good
Location
Nestled in the heart of Ubud, Grand Sehati & Spa boasts an ideal location that is frequently praised by guests. With its central position, just a stone's throw from the Monkey Forest, this hotel offers the perfect base for exploring the vibrant surroundings. The proximity to a plethora of shops, markets and an array of dining options makes it exceptionally convenient for tourists.
Visitors appreciate the hotel's location for its accessibility to key attractions, including the Monkey Forest sanctuary, which is right across the street. Whether it’s a relaxing Spa day, a culinary adventure through nearby cafes and restaurants or a stroll through Ubud’s bustling streets, everything is within easy walking distance.
The setting of the hotel is described as both beautiful and tranquil, ideal for those seeking relaxation amidst nature. The staff, frequently mentioned as friendly and accommodating, further enhance the hospitality experience. Spacious rooms and cleanliness contribute to the overall comfort, although some reviews note areas for improvement in bathroom renovations.
Overall, Grand Sehati & Spa’s excellent location, combined with its facilities and welcoming staff, makes it a favorite among travelers looking to experience the best of Ubud with ease and convenience.
Breakfast
Guests at Grand Sehati & Spa in Ubud have shared mixed experiences regarding breakfast at the hotel. While some find the breakfast good and varied, others have faced confusion and disappointment over what exactly is included. There are reports of no breakfast being included in the stay with some guests having to pay separately for each meal. The hotel does not consistently offer breakfast, leaving some guests to find alternatives nearby, which is generally seen as hassle-free due to the many local options available. For those expecting breakfast as part of their accommodation, the limited choices such as basic eggs or noodles have not met all expectations. Overall, while the quality of breakfast where available is appreciated, the lack of clarity and inconsistency has caused inconvenience for many.
Rooms
Grand Sehati & Spa in Ubud offers spacious and comfortable rooms that have been praised for their cleanliness and airy setup. Many guests have appreciated the large size of the rooms, which often come equipped with both showers and bathtubs. The hotel also provides rooms with direct pool access, adding an extra layer of convenience for those looking to take a dip.
Despite the generally positive feedback, some reviews noted that parts of the property, particularly the bathrooms, could benefit from maintenance and updates. A few guests mentioned issues such as outdated decor, a smell of bleach or mold and occasional lapses in hygiene, like ants and moldy bottles of shower gel.
However, for the price, the rooms are generally considered to be a great deal. The prime location, serene atmosphere and appealing pool and garden area make it a solid choice for travelers seeking both comfort and value in Ubud.
Beds
The reviews of the beds at Grand Sehati & Spa in Ubud are a mix of impressions with a notable focus on both positive and negative aspects. Guests frequently praised the comfort of the beds with descriptions like comfortable beds, very comfortable double bed and comfortable bed appearing multiple times. The size of the beds was also appreciated with comments highlighting the bed's great size and the bed was huge.
On the flip side, some guests found the mattresses a touch on the hard side or even described them as hard as a rock and catastrophic. Others mentioned that the mattresses were old and worn, leading to discomfort. Additionally, some reviewers pointed out issues like the beds not being changed regularly and duvets being heavily stained, indicating a need for better maintenance.
Overall, while many found comfort in their beds at Grand Sehati & Spa, there were also clear areas for improvement regarding mattress quality and bedding upkeep.
Cleanliness
'Grand Sehati & Spa, Ubud' receives mixed reviews concerning its cleanliness. The hotel boasts clean, spacious and homely rooms with daily housekeeping and many guests appreciate the tidy and well-kept living spaces. Some even describe their rooms as super clean and very comfortable. However, there are several complaints focusing mainly on the bathrooms. Issues such as mold, unpleasant smells, dirt and a need for renovation are frequently mentioned. Some guests have encountered stained sheets and unclean facilities like bathtubs and sinks. The overall sentiment suggests that while the rooms are often found to be in good condition, the cleanliness of the bathrooms and certain maintenance aspects significantly need improvement.
Staff
The staff at Grand Sehati & Spa, Ubud consistently receive high praise for their exceptional hospitality and friendliness. Guests frequently describe the staff as accommodating, attentive, kind and always willing to go the extra mile to ensure a pleasant stay. The team at the front desk is noted for their availability and welcoming demeanor, making guests feel at ease from the moment they arrive. Many reviews highlight the professionalism and helpfulness of the staff with some referring to them as brilliant and beautiful. Despite occasional issues such as mosquito visitors due to window gaps, the overwhelming feedback focuses on the warmth and care provided by the staff, making it a standout feature of the hotel experience.
Wi-Fi
The WiFi situation at Grand Sehati & Spa in Ubud appears to be quite varied based on guest feedback. While some guests have found the WiFi to be reliable, great and good in certain areas, many others have experienced issues. Reports of unstable connections, slow speeds and disruptions are common. Some guests mentioned that the WiFi barely works or even disconnects every few minutes. Issues with internet availability and performance were noted, particularly on the top floor and in rooms. Despite these challenges, there are occasional mentions of satisfactory WiFi performance, although it is clear that consistency and speed could be significantly improved for a more seamless browsing experience.
Spa
Grand Sehati & Spa, Ubud offers an exceptional on-site spa experience that has received high praise for its superb facilities and outstanding services. Guests consistently commend the spa for its excellent massages, highlighting the back massages and incredible Balinese treatments. Many have described their experiences as some of the best they have ever had with professional and well-executed services. The spa not only provides high-quality treatments but also offers great value with guests appreciating the affordable prices for such luxurious services. The spa has earned recommendations for its relaxing sessions, including manicures at reasonable prices. Visitors frequently mention the amazing and fabulous experience at the spa, making it a highly recommended feature of the hotel. The combination of quality, price and exceptional service makes the spa at Grand Sehati a must-visit for anyone staying at the hotel.
Pool
Grand Sehati & Spa in Ubud boasts an impressive pool area that has garnered glowing reviews from guests. Visitors consistently highlight the pool as perfect, lovely and beautiful, often mentioning its clean and refreshing water. The pool's pleasant and relaxing atmosphere contributes significantly to their overall stay. Surrounded by a lush green environment, the pool offers a serene escape from the busy Ubud streets. Guests appreciate the spaciousness and maintenance of the pool, noting its cleanliness and suitability for a quick cooldown. The tranquil setting, combined with the convenience of nearby restaurants and shops, makes the pool area a delightful place to unwind. However, it's worth considering that some deck chairs may need maintenance and the pool loses sunlight by mid-afternoon. Despite these minor drawbacks, the pool at Grand Sehati & Spa remains a highlight for many, providing a rejuvenating spot to relax.
Yes, Grand Sehati & Spa, Ubud has pool(s) that belong to one or more of the following categories: Outdoor Pool.
Yes, a spa is available at Grand Sehati & Spa, Ubud.
No, Grand Sehati & Spa, Ubud doesn't allow dogs.
Yes, parking facilities are available at Grand Sehati & Spa, Ubud.