Hampton Inn & Suites Tyler-South

Tyler 32.24797900, -95.30499000 , 8962 S. Broadway Avenue (Show on Map)
8.0
Very Good


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1 room2 guests 1 room, 2 guests
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Summary of reviewsThe Hampton Inn & Suites Tyler-South generally garners positive feedback across several key aspects, contributing to a favorable guest experience. The hotel’s prime location is frequently highlighted, with guests appreciating its proximity to shopping centers and dining options in Tyler. Visitors often return, drawn by the convenient access, ample parking, safe surroundings, and welcoming staff. The inclusion of complimentary bottled water and a quality breakfast adds to the appeal.

The breakfast offerings are especially praised for their deliciousness and variety, with the service open until 10 a.m., allowing guests to start their day leisurely. The breakfast staff's attentiveness ensures a well-stocked dining area, although minor remarks about limited choices and some processed items are noted.

Guests commend the spacious, modern, and clean rooms, typically offering a quiet retreat with comfortable beds. The rooms' aesthetics and the hotel’s serene ambiance enhance its appeal, despite occasional critiques regarding musty smells or amenity updates. Overall, minor cleanliness setbacks and digital key glitches do little to detract from the generally positive accommodation experience.

Cleanliness is also a strong point for the hotel, with guests frequently noting the well-kept premises and efficient staff. While some maintenance concerns like pool cleanliness and trash management are raised, the hotel’s friendly management helps maintain an overall positive stay.

Staff service is lauded, with mentions of the helpful and friendly nature of team members like James, Joel, and Ms. Tina, along with an attentive assistant manager. Such dedicated service elevates the guest experience, even if isolated privacy concerns and younger staff issues occasionally arise.

The pool area, however, presents challenges, as it is often closed or unclean in comparison to online depictions. Checking its status before booking is recommended for those prioritizing pool access.

The beds receive mixed reviews; many guests find them comfortable, however, others liken them to overly firm surfaces, and pillow preferences vary. Overall, the hotel is seen as a satisfying choice for those seeking a comfortable and conveniently located stay in Tyler.
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Categories
Family Friendly Hotel
The 'Suites' designation indicates larger rooms, which are better suited for families. Complimentary breakfast and pool are standard amenities that benefit families.

Dog Friendly Hotel
Hampton Inn & Suites generally offers consistent quality and service, including pet-friendly accommodations. The 'Suites' designation means some rooms offer more space. Many locations have designated areas for dogs and easy access to outdoor spaces.

Business Hotel
Hampton Inn & Suites hotels usually provide a comfortable stay with amenities like free Wi-Fi, a business center, and meeting rooms, making them suitable for business travelers.

Hotel with Gym
This hotel includes a fitness center. It allows guests to engage in regular exercise and maintain their fitness levels.

3-Star Hotel
This hotel features comfortable rooms and a range of amenities including a pool and fitness center. Guests can enjoy a complimentary hot breakfast, adding to the overall value.

Hotel Taking Steps Towards Sustainability

Hotel for Honeymoon

Hotel with Swimming Pool

  Outdoor Pool  


Accessible Hotel

Hotel with Outdoor Pool

Room Types
King Studio Suite - Non Smoking This studio features a tea and coffee maker, a seating area and a flat-screen TV. The unit offers 1 bed.

King Studio Suite with Sofa Bed - Hearing Access/Non-Smoking This studio features a tea and coffee maker, a seating area and a flat-screen TV. The unit offers 2 beds.

King Room - Non-Smoking This double room offers a tea and coffee maker and a flat-screen TV. The unit offers 1 bed.

King Room with Sofa Bed - Non-Smoking This quadruple room offers a tea and coffee maker and a flat-screen TV. The unit has 1 bed.

King Room with Sofa Bed - Hearing Accessible/Non-Smoking This double room provides a tea and coffee maker and a flat-screen TV. The unit offers 2 beds.

Queen Room with Two Queen Beds This quadruple room features a tea and coffee maker and a flat-screen TV. The unit has 2 beds.

Queen Room with Two Queen Beds - Hearing Access/Non-Smoking This quadruple room offers a tea and coffee maker and a flat-screen TV. The unit has 2 beds.

King Room - Mobility Access/Non-Smoking This double room features a tea and coffee maker and a flat-screen TV. The unit has 1 bed.

Queen Room with Two Queen Beds - Mobility Access/Non-Smoking This quadruple room features a tea and coffee maker and a flat-screen TV. The unit has 2 beds.

Guest Reviews
8.0
Very Good
Location
The Hampton Inn & Suites Tyler-South boasts a highly praised location, making it a favorite among guests who visit Tyler. With its convenient proximity to shopping centers and dining options, visitors appreciate the ease of access to everything the city has to offer. The hotel is noted for its cleanliness and comfort, ensuring a pleasant stay for all guests. Additionally, the ample parking and safe surroundings add to the appeal of this well-situated accommodation. Many guests express their satisfaction by choosing to return each time they are in the area, highlighting the combination of a perfect location and welcoming staff as key reasons for their repeat visits. Complimentary bottled water and a good breakfast further enhance the experience at this ideally located hotel.

Breakfast
Visitors to the Hampton Inn & Suites in Tyler-South consistently praise the hotel's breakfast offerings. Many guests find the breakfast to be delicious and commend the range of options available. The meal is described as better than most complimentary breakfasts typically found in hotels. The variety of food helps to cater to diverse preferences, and guests appreciate that the breakfast service remains open until 10 a.m., allowing for a leisurely start to the day.

The attentiveness of the breakfast staff is also noted, with workers ensuring that items such as eggs and sausage are promptly replenished when running low. Despite a few remarks on limited choices and processed food items, particularly concerning waffles, the overall impression remains positive. This attention to quality, selection, and service, alongside the comfort of the hotel's facilities, makes Hampton Inn & Suites Tyler-South a strong contender for a satisfying stay.

Rooms
Nestled in a picturesque area, Hampton Inn & Suites Tyler-South offers spacious and comfortable rooms that are particularly appreciated by its guests. The rooms are modern and generally kept clean, providing plenty of space for movement and featuring nice, clean bathrooms. Many visitors note the comfort of the beds, ensuring a restful night's sleep. The rooms are also praised for their quietness, offering a tranquil escape from the bustling surroundings.

While most guests are pleased with their accommodations, there are some areas for improvement. For instance, some rooms have a musty smell upon entry due to warmth, and amenities like the showerheads and sofas could benefit from updates. There have been occasional issues with cleanliness, such as unclean comforters and housekeeping oversights, but these seem to be isolated incidents rather than the norm.

Despite minor setbacks, the property’s aesthetics and location enhance its appeal, and the overall guest experience remains positive, thanks to the spaciousness and upkeep of most rooms. While the digital key feature has faced some glitches, it doesn't detract significantly from the overall stay. Visitors seeking a serene and roomy retreat will likely find Hampton Inn & Suites Tyler-South to be a satisfying choice.

Beds
The beds at Hampton Inn & Suites Tyler-South receive varied feedback from guests. Many reviewers highlight them as comfortable, with specific mentions of being very comfortable or even amazing. However, some guests found the mattress uncomfortably hard, likening it to a slab of stone. Opinions on the pillows also differ, with some considering them too soft or terrible. There is a comment about the king bed not being suitably sized. Overall, while many guests enjoy a comfortable sleeping experience, others find room for improvement in the bedding quality.

Cleanliness
Hampton Inn & Suites Tyler-South generally receives positive remarks for its cleanliness, as guests frequently note the property as being very clean, with efficient and attentive staff contributing to a pleasant stay. The bathrooms receive commendation for being clean, and the rooms are consistently described as nice, offering a comfortable and welcoming environment. The overall ambiance of the hotel is further enhanced by a clean and fresh-smelling atmosphere throughout the premises.

The hotel enjoys a favorable location, making it convenient for guests to have everything they need within easy reach. While there are scattered concerns regarding maintenance, including the state of the pool and issues with bedding, the management's friendliness offsets some of these inconveniences, leaving guests with a generally positive impression. A few areas, however, such as trash management and some room cleaning practices, show room for improvement. Addressing these specifics could enhance the overall experience, aligning it more closely with the hotel's otherwise high standards of hospitality.

Staff
The Hampton Inn & Suites Tyler-South receives considerable praise for its staff, who generally exude an aura of friendliness and helpfulness. Guests often highlight the accommodating nature of the team, with specific mentions of individuals like James at the front desk and Joel, who are celebrated for making visitors feel genuinely welcomed and well-cared-for. Ms. Tina also stands out as a sweet and friendly presence, while the assistant manager is noted for their helpfulness, enhancing the positive atmosphere of the stay.

The hotel staff are frequently recognized for their quick responsiveness to any needs and their friendly demeanor, making the experience more pleasurable for guests. The kitchen worker receives commendation for maintaining a clean and well-managed space, ensuring guests are satisfied with their dining conditions. Despite these positive experiences, there are isolated incidents involving certain younger staff members and concerns regarding room privacy.

Overall, the hotel offers a welcoming environment facilitated by a staff that largely contributes positively to the overall guest experience through their excellent service and genuine friendliness.

Pool
The pool at the Hampton Inn & Suites Tyler-South seems to have experienced several operational issues, with frequent closures being a recurring concern among guests. Many visitors arrived expecting to enjoy the pool, only to find it out of service or drained, regardless of the season or weather, including notable holidays like the 4th of July. On some occasions when the pool was accessible, cleanliness did not meet expectations, contrasting with the inviting images depicted online. For travelers prioritizing pool use, it's advisable to verify its status before booking.


Yes, Hampton Inn & Suites Tyler-South has pool(s) that belong to one or more of the following categories: Outdoor Pool.

No, a spa isn't available at Hampton Inn & Suites Tyler-South.

Yes, Hampton Inn & Suites Tyler-South welcomes dogs.

No, parking facilities aren't available at Hampton Inn & Suites Tyler-South.

Yes, Hampton Inn & Suites Tyler-South has a gym.

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