Info
Summary of reviewsJoondalup Resort consistently impresses its guests with its superb location, nestled in a lush, park-like landscape surrounded by golf courses and tropical gardens. The serene, quiet environment, frequent kangaroo sightings and proximity to Perth's essential amenities make it an ideal spot for relaxation and exploration alike. The resort’s grounds are beautifully maintained, providing a peaceful retreat for visitors.
Breakfast at the resort is largely enjoyed with guests praising the variety and taste of the buffet spread. The selection includes gluten-free options, a range of breads, cheeses and cereals, which families particularly appreciate. Though there are some minor critiques regarding variety and extra charges for certain hot items, the overall sentiment remains positive.
Dinner experiences at the Alcove restaurant receive mixed feedback. Many guests laud the delicious dishes and excellent service, particularly enjoying the mains and the lovely poolside dining atmosphere. However, the limited menu and occasional quality issues, especially for vegetarians and plant-based diners, suggest room for improvement.
Rooms at Joondalup Resort are praised for their spaciousness, comfort and lovely views of the leafy surroundings. Guests enjoy the tranquility and clean environment, though some call for refurbishment and better maintenance to address dated furnishings and occasional cleanliness lapses.
Cleanliness across the resort is generally well-regarded with rooms and grounds often described as spotless and well-maintained. While there are isolated reports of dust, mould and bugs, most guests find the standards satisfactory and the dedicated housekeeping staff receive commendation.
The resort staff, from reception to restaurant workers, are consistently praised for their warm, efficient service. Guests appreciate the staff's friendliness, attentiveness and professionalism which significantly contribute to a welcoming atmosphere.
WiFi services present a mixed experience. While many guests report excellent, free and high-speed connectivity, others encounter slow speeds and connection issues. Enhancements in WiFi stability and streaming service options could further improve guest satisfaction.
The spa facilities require significant improvements, as guests note neglect and limited availability. Despite this, the well-maintained gardens and inviting pool area receive ample praise. Families particularly enjoy the clean, spacious pool, although a heated option would enhance comfort during colder months.
The gym facilities meet basic needs but might not suffice for fitness enthusiasts due to their small size and lack of certain amenities. Nonetheless, the helpful gym staff and presence of additional fitness options like yoga classes are appreciated.
Tennis facilities receive favorable mentions, though the addition of courts and equipment would enhance the experience for tennis enthusiasts. This complements the resort’s appeal to golfers.
Joondalup Resort is highly favored by families for its serene, family-friendly environment. Kids love the pool and exploring the grounds, while spacious family suites enhance their stay. Minor improvements in restaurant accommodations for families could further elevate the overall experience.
In summary, Joondalup Resort offers a delightful escape with its beautiful location, excellent facilities and warm hospitality. While there are areas for improvement, particularly in the spa, dining variety and some room features, the positive experiences significantly outweigh the negatives, ensuring most guests leave with fond memories.
Show moreRead review summaries for all categories
Categories
