Quality Inn & Suites
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Summary of reviewsQuality Inn & Suites is frequently praised for its outstanding location in Twin Falls, offering easy access to major highways, ample parking and proximity to numerous restaurants, shopping centers and key attractions like Snake River Canyon and Shoshone Falls. Guests appreciate the central, yet quiet neighborhood, making it an ideal base for sightseeing, short stays or stopovers.
The breakfast at Quality Inn & Suites garners positive feedback for its variety and quality with offerings including waffles, eggs, sausages and lactose-free yogurt. Guests find the breakfast satisfying and a convenient start to their day, though some mention the area can get crowded on weekends.
Rooms are spacious and comfortable, equipped with amenities like mini-fridges, microwaves and satellite TVs. Many guests note the cleanliness and comfort of the rooms, appreciating the good-sized, comfy beds. However, some inconsistent experiences are reported, such as occasional odors, outdated décor and visible stains.
Cleanliness receives mixed reviews; while many praise the overall clean appearance and tidy rooms, issues like stained and worn carpets, mold and outdated furnishings are noted. The reception area is consistently well-maintained.
Staff experiences vary significantly. Positive reviews highlight friendly and helpful staff, particularly housekeepers and certain front desk members, while others report instances of rudeness and unprofessional behavior, especially among the day shift.
The free WiFi is generally well-regarded for its speed and ease of connection, although some guests experience disconnections and minor inconveniences.
The gym, though basic and in need of updating, provides essential workout equipment. The indoor pool is a popular feature, appreciated for its cleanliness and spaciousness, even though temperature issues and occasional cleanliness problems are mentioned.
Parking is accessible and convenient for most guests, although some find it tight and crowded.
For families, the hotel is ideal, thanks to its location, family-friendly atmosphere and child-friendly pool, making it a favorite for family reunions and vacations, despite occasional noise from children.
The beds generally receive positive feedback for comfort and cleanliness, though some guests report issues with mattress quality and cleanliness, indicating a need for consistent maintenance.
Overall, Quality Inn & Suites offers a convenient, comfortable stay with notable strengths in location, family-friendliness and breakfast variety with room for improvement in cleanliness and consistency.
Categories
The breakfast at Quality Inn & Suites garners positive feedback for its variety and quality with offerings including waffles, eggs, sausages and lactose-free yogurt. Guests find the breakfast satisfying and a convenient start to their day, though some mention the area can get crowded on weekends.
Rooms are spacious and comfortable, equipped with amenities like mini-fridges, microwaves and satellite TVs. Many guests note the cleanliness and comfort of the rooms, appreciating the good-sized, comfy beds. However, some inconsistent experiences are reported, such as occasional odors, outdated décor and visible stains.
Cleanliness receives mixed reviews; while many praise the overall clean appearance and tidy rooms, issues like stained and worn carpets, mold and outdated furnishings are noted. The reception area is consistently well-maintained.
Staff experiences vary significantly. Positive reviews highlight friendly and helpful staff, particularly housekeepers and certain front desk members, while others report instances of rudeness and unprofessional behavior, especially among the day shift.
The free WiFi is generally well-regarded for its speed and ease of connection, although some guests experience disconnections and minor inconveniences.
The gym, though basic and in need of updating, provides essential workout equipment. The indoor pool is a popular feature, appreciated for its cleanliness and spaciousness, even though temperature issues and occasional cleanliness problems are mentioned.
Parking is accessible and convenient for most guests, although some find it tight and crowded.
For families, the hotel is ideal, thanks to its location, family-friendly atmosphere and child-friendly pool, making it a favorite for family reunions and vacations, despite occasional noise from children.
The beds generally receive positive feedback for comfort and cleanliness, though some guests report issues with mattress quality and cleanliness, indicating a need for consistent maintenance.
Overall, Quality Inn & Suites offers a convenient, comfortable stay with notable strengths in location, family-friendliness and breakfast variety with room for improvement in cleanliness and consistency.
Dog Friendly Hotel
Pet-friendly hotel with specific pet policies, ensuring a comfortable stay for guests and their animals.
Hotel with Parking
The hotel provides a spacious and secure onsite car park. Free parking is available, including disabled parking spaces.
Hotel for Honeymoon
Family Friendly Hotel
Hotel with Swimming Pool
Heated Pool Indoor Pool
Business Hotel
Hotel with Gym
Hotel with Indoor Pool
Hotel with Heated Pool
Guest Reviews
Quality Inn & Suites is recognized for its exceptional location, making it an ideal choice for travelers visiting Twin Falls. The hotel boasts easy accessibility, being conveniently situated near major highways and offering ample car parking. Numerous reviews highlight its proximity to a wide array of restaurants, shopping centers and key attractions like the Snake River Canyon, the Perrine Bridge and the Shoshone Falls, making it a perfect base for sightseeing.
Guests particularly appreciate the central location, which allows for easy walking access to eateries, grocery stores and various shopping opportunities. Reviews mention the hotel being nestled within a nice neighborhood, offering a peaceful and quiet environment despite being close to the bustling town center. For those traveling for specific events, such as graduations, the hotel provides a convenient lodging option with its closeness to relevant venues.
The presence of nearby amenities, such as the Visitor Center, bike trails and scenic walking paths along the rim, adds to the appeal. Visitors also value the hotel's convenience for short stays or as a stopover on longer journeys, mentioning its strategic position at the entrance to the city just after the bridge. Overall, the consistent feedback underscores the hotel's wonderful location, combining convenience, comfort and accessibility to enhance the guest experience.
Guests at the Quality Inn & Suites generally have positive feedback about the breakfast offerings. Many guests appreciate the variety and completeness of the breakfast, which includes waffles, eggs, sausage, biscuits and gravy, bagels and an assortment of cereals, boiled eggs and yogurt. A notable mention is the availability of lactose-free yogurt and continental meats/cheeses, which cater to different dietary needs. The breakfast service is often described as great with hot, fresh coffee and a well-stocked breakfast area.
The breakfast options seem to cater well to both large and small appetites, providing enough variety each day to keep things interesting. Many guests label the breakfast as great, excellent or very good, highlighting items like make-your-own waffles, fresh fruit and hearty dishes like scrambled eggs and biscuits with gravy.
However, some reviews mention the breakfast area being small and crowded, notably on weekends, which detracted from the experience for a few guests. While the coffee is generally well-received, a few criticisms focus on the lack of flavor in some hot items and the limited space in the breakfast room.
Overall, the breakfast at Quality Inn & Suites offers a generous and well-considered start to the day with many guests appreciating the effort and variety provided. Despite some minor drawbacks, most visitors find the breakfast to be a satisfying and convenient perk of their stay.
Quality Inn & Suites offers a variety of room options that are notable for their spaciousness and comfort. Guests frequently highlight the rooms' generous size, often describing them as very roomy with ample space to accommodate luggage and a seating area. Many rooms are equipped with useful amenities such as mini fridges, microwaves and satellite TVs, which add a level of convenience to the stay.
Several visitors have praised the cleanliness and comfort of their rooms. Clean, comfortable and well-appointed rooms seem to be a recurring positive point with many noting the tidiness upon arrival and cleanliness of bathrooms. The hotel also receives compliments for having good-sized, comfy beds that ensure a restful night's sleep. Maintenance of daily housekeeping and cosmetic updates to room furniture have been observed and appreciated by multiple guests.
However, the consistency of room conditions appears to be hit or miss. While some visitors find their accommodations impeccably clean and pleasant, others have reported issues ranging from outdated décor to unpleasant odors. Specific concerns mentioned include musty, smoky and even moldy smells in certain rooms, alongside visible stains on carpets, curtains and comforters. Items like the AC unit and room lighting received occasional criticism, as well.
The presence of different buildings within the hotel complex also contributes to a varied guest experience. Rooms in B building, while consistently described as spacious with good amenities, have mixed reviews regarding cleanliness and overall condition. Some guests appreciated the spaciousness and convenience of connecting rooms, while others noted the need for thorough cleaning and updating.
In summary, Quality Inn & Suites offers large, comfortable rooms with practical amenities that many guests appreciate. Nevertheless, there’s a need for more consistent maintenance and updates to ensure all rooms meet the same high standard of cleanliness and comfort.
Reviews of the beds at Quality Inn & Suites show a mix of experiences with a notable emphasis on comfort. Many guests found the beds to be clean, soft and comfortable, often mentioning great sleep and praise for the comfy pillows. Several reviews describe the beds as cozy with a fair share of compliments for the King size beds and clean linens.
However, some guests reported concerns with bed quality. There were mentions of old, lumpy mattresses, worn-out springs and beds described as hard or uncomfortable. A few reviews noted issues like dirty or stained sheets, burns in the bedspread and even one report of bed smelling like urine. Additionally, some expressed dissatisfaction with the firmness of the mattresses with particular discomfort noted from being either too firm or too bouncy.
Overall, while there is significant positive feedback about the comfort of the beds at Quality Inn & Suites, attention to bed maintenance and cleanliness appears necessary to ensure consistently favorable guest experiences.
Quality Inn & Suites offers a mixed experience when it comes to cleanliness. On the positive side, numerous guests highlighted that their rooms were clean and comfortable with specific mentions of fresh-smelling rooms and well-maintained bed linens. The hotel itself received praise in several reviews for its overall clean appearance, particularly the rooms, which were described as clean, spacious and inviting. The reception area was also noted as being clean and well-maintained.
However, there are significant areas that require improvement. Multiple reviews pointed out dirty carpets in both the rooms and hallways with some carpets described as stained, worn and even carrying unpleasant odors. Mold was a recurring issue, particularly in bathrooms and on air conditioners with some guests reporting moldy smells and visible mold spots. The state of the breakfast room and front desk cleanliness also drew complaints with instances of leftover food and filth being reported.
Facilities themselves seem to be showing signs of age and wear with guests noting outdated furnishings, stained curtains and worn-out towels. Some described the overall environment as run-down, mentioning issues like unclean hallways, grubby furniture and filthy elevators.
In summary, while the Quality Inn & Suites excels in maintaining clean and comfortable rooms, it faces challenges in areas such as hallway cleanliness, carpet maintenance and bathroom upkeep. These concerns indicate the need for a more comprehensive and consistent cleaning routine to enhance the guest experience.
The reviews of the staff at Quality Inn & Suites present a mixed bag of experiences. On the positive side, guests frequently describe the staff as friendly, helpful and welcoming. Housekeepers particularly receive commendations for their amicable demeanor and efficiency. Some guests highlighted individual staff members like Stephanie and Stefanie at the front desk, mentioning their delightful and engaging personalities. The night shift staff also received praise for their kindness and professionalism.
However, the reviews reflect significant inconsistencies. Several guests found the front desk staff, including receptionists, to be rude, robotic and lacking empathy. Day shift staff, in particular, were sometimes noted as not being as friendly as their night shift counterparts. Instances of unprofessional behavior and an uncaring attitude were also reported. Moreover, there were mentions of the front desk area not being clean and some personnel appearing stressed or scruffy.
While many guests appreciated the friendly and helpful nature of some staff members, it is evident that there is a need for improved consistency in the quality of customer service across all shifts.
The Quality Inn & Suites offers a generally favorable experience for guests needing to stay connected during their visit. Many guests reported that the WiFi service was fast and connected quickly without any issues. The login process was described as easy and efficient, allowing for smooth and uninterrupted Internet usage. Positive mentions highlighted good performance, ease of access and stress-free connection experiences. However, a few concerns were noted, including issues with WiFi speed and frequent disconnections on some days. In addition, some guests experienced delays with the WiFi sign-in page and encountered minor inconveniences with TV functionality and remote control reliability. Overall, the WiFi service at Quality Inn & Suites showcases satisfactory performance for most with some room for improvement in consistency and related amenities.
The gym at Quality Inn & Suites has received mixed reviews. Guests generally indicate that the gym is small and minimalistic with older equipment that could benefit from updating. The variety of gym equipment seems limited, which might not cater to all workout needs. Some reviewers mentioned enjoying the option of working out with free weights and cardio equipment. However, there are suggestions that the overall quality and condition of the gym might not meet certain expectations and there were mentions of the gym being closed at times. Despite these points, the inclusion of both a spa and workout area may still offer some leisure and fitness options for guests.
Quality Inn & Suites features an indoor pool that guests generally appreciate for its cleanliness and ample space. Many visitors describe the pool area as pleasant, nicely maintained and ideal for a refreshing swim. This large indoor pool offers a perfect setting for both relaxation and family fun with several guests noting that their children particularly enjoyed it. The environment surrounding the pool is often highlighted as quiet and peaceful, ideal for lounging.
However, the pool is occasionally noted to have some drawbacks, such as a need for updates and occasional temperature issues with some guests finding it too cold. There are also instances where the pool area faced cleanliness issues, especially when the pool was closed for cleaning or lacked heating. Despite these occasional comments, the overall sentiment toward the pool at Quality Inn & Suites remains positive, making it a favored amenity among guests.
Guests at Quality Inn & Suites had mixed experiences with the parking facilities at the hotel. Many appreciated the ample and free parking available, describing it as convenient, accessible and adequate. Some reviews highlighted the parking lot as clean and well-lit, adding to the positive aspects. However, several guests found the parking area to be small, tight, or narrow, making it hard to park. Limited parking spots and crowded conditions were also noted with a few mentions of the need to search for a spot or deal with a complicated parking process. Despite the challenges, the overall sentiment leaned towards satisfactory parking conditions with some room for improvement.
Quality Inn & Suites appears to be an ideal choice for families seeking a convenient and comfortable stay. The location is praised for being close to key attractions, making it a great base for family outings and tours. Numerous reviews highlight the family-friendly atmosphere with many guests noting how their children enjoyed the pool. It's also mentioned as a nice spot for family reunions, underscoring its suitability for gatherings and group activities.
Guests appreciated the good parking facilities and found the overall environment conducive to family travel. However, there have been remarks about noise due to children running and jumping at various times, suggesting that the experience might be less suitable for those seeking a quieter stay.
Overall, the hotel receives positive feedback for its family-friendliness, making it a recommended option for families vacationing together or looking for a fun spot to bring their grandbabies.
The heated pool at Quality Inn & Suites garners mixed feedback from guests. Many visitors appreciate the fact that the pool is indeed heated, often highlighting it as a key feature. It's noted that children particularly enjoy spending time in the warm water. However, there are recurring mentions of issues with the heating system, suggesting that the pool's temperature may not always meet expectations. Additionally, the hot tub has been reported to lack adequate heating at times. Overall, while the heated pool is a valued amenity, there are occasional concerns about its consistency.
The reviews for the indoor pool at Quality Inn & Suites highlight its cleanliness and size, which guests found impressive. The heated water added to the enjoyment, especially for children who seemed to love it. Overall, the pool was a pleasant feature for many visitors, enhancing their stay. However, there was mention of the indoor temperature not being ideal, suggesting some room for improvement in that area.
The Quality Inn & Suites offers a welcoming and accommodating environment for guests traveling with dogs. Many reviews highlight the hotel's dog-friendly policies, stating that dogs are welcome and the atmosphere is pet-friendly. This hotel is ideal for those who need to travel with their furry companions. Its convenient location near the visitors center and Perrine Bridge adds to its appeal.
However, some guests noted that the presence of dogs was quite noticeable with hallways and rooms occasionally bearing a dog scent. Despite these minor drawbacks, the overall sentiment from the reviews is that the hotel provides an accommodating stay for guests with pets with adequate amenities and services designed to cater to both human and animal guests.
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Location
Guests particularly appreciate the central location, which allows for easy walking access to eateries, grocery stores and various shopping opportunities. Reviews mention the hotel being nestled within a nice neighborhood, offering a peaceful and quiet environment despite being close to the bustling town center. For those traveling for specific events, such as graduations, the hotel provides a convenient lodging option with its closeness to relevant venues.
The presence of nearby amenities, such as the Visitor Center, bike trails and scenic walking paths along the rim, adds to the appeal. Visitors also value the hotel's convenience for short stays or as a stopover on longer journeys, mentioning its strategic position at the entrance to the city just after the bridge. Overall, the consistent feedback underscores the hotel's wonderful location, combining convenience, comfort and accessibility to enhance the guest experience.
Breakfast
The breakfast options seem to cater well to both large and small appetites, providing enough variety each day to keep things interesting. Many guests label the breakfast as great, excellent or very good, highlighting items like make-your-own waffles, fresh fruit and hearty dishes like scrambled eggs and biscuits with gravy.
However, some reviews mention the breakfast area being small and crowded, notably on weekends, which detracted from the experience for a few guests. While the coffee is generally well-received, a few criticisms focus on the lack of flavor in some hot items and the limited space in the breakfast room.
Overall, the breakfast at Quality Inn & Suites offers a generous and well-considered start to the day with many guests appreciating the effort and variety provided. Despite some minor drawbacks, most visitors find the breakfast to be a satisfying and convenient perk of their stay.
Rooms
Several visitors have praised the cleanliness and comfort of their rooms. Clean, comfortable and well-appointed rooms seem to be a recurring positive point with many noting the tidiness upon arrival and cleanliness of bathrooms. The hotel also receives compliments for having good-sized, comfy beds that ensure a restful night's sleep. Maintenance of daily housekeeping and cosmetic updates to room furniture have been observed and appreciated by multiple guests.
However, the consistency of room conditions appears to be hit or miss. While some visitors find their accommodations impeccably clean and pleasant, others have reported issues ranging from outdated décor to unpleasant odors. Specific concerns mentioned include musty, smoky and even moldy smells in certain rooms, alongside visible stains on carpets, curtains and comforters. Items like the AC unit and room lighting received occasional criticism, as well.
The presence of different buildings within the hotel complex also contributes to a varied guest experience. Rooms in B building, while consistently described as spacious with good amenities, have mixed reviews regarding cleanliness and overall condition. Some guests appreciated the spaciousness and convenience of connecting rooms, while others noted the need for thorough cleaning and updating.
In summary, Quality Inn & Suites offers large, comfortable rooms with practical amenities that many guests appreciate. Nevertheless, there’s a need for more consistent maintenance and updates to ensure all rooms meet the same high standard of cleanliness and comfort.
Beds
However, some guests reported concerns with bed quality. There were mentions of old, lumpy mattresses, worn-out springs and beds described as hard or uncomfortable. A few reviews noted issues like dirty or stained sheets, burns in the bedspread and even one report of bed smelling like urine. Additionally, some expressed dissatisfaction with the firmness of the mattresses with particular discomfort noted from being either too firm or too bouncy.
Overall, while there is significant positive feedback about the comfort of the beds at Quality Inn & Suites, attention to bed maintenance and cleanliness appears necessary to ensure consistently favorable guest experiences.
Cleanliness
However, there are significant areas that require improvement. Multiple reviews pointed out dirty carpets in both the rooms and hallways with some carpets described as stained, worn and even carrying unpleasant odors. Mold was a recurring issue, particularly in bathrooms and on air conditioners with some guests reporting moldy smells and visible mold spots. The state of the breakfast room and front desk cleanliness also drew complaints with instances of leftover food and filth being reported.
Facilities themselves seem to be showing signs of age and wear with guests noting outdated furnishings, stained curtains and worn-out towels. Some described the overall environment as run-down, mentioning issues like unclean hallways, grubby furniture and filthy elevators.
In summary, while the Quality Inn & Suites excels in maintaining clean and comfortable rooms, it faces challenges in areas such as hallway cleanliness, carpet maintenance and bathroom upkeep. These concerns indicate the need for a more comprehensive and consistent cleaning routine to enhance the guest experience.
Staff
However, the reviews reflect significant inconsistencies. Several guests found the front desk staff, including receptionists, to be rude, robotic and lacking empathy. Day shift staff, in particular, were sometimes noted as not being as friendly as their night shift counterparts. Instances of unprofessional behavior and an uncaring attitude were also reported. Moreover, there were mentions of the front desk area not being clean and some personnel appearing stressed or scruffy.
While many guests appreciated the friendly and helpful nature of some staff members, it is evident that there is a need for improved consistency in the quality of customer service across all shifts.
Wi-Fi
Gym
Pool
However, the pool is occasionally noted to have some drawbacks, such as a need for updates and occasional temperature issues with some guests finding it too cold. There are also instances where the pool area faced cleanliness issues, especially when the pool was closed for cleaning or lacked heating. Despite these occasional comments, the overall sentiment toward the pool at Quality Inn & Suites remains positive, making it a favored amenity among guests.
Parking
Family
Guests appreciated the good parking facilities and found the overall environment conducive to family travel. However, there have been remarks about noise due to children running and jumping at various times, suggesting that the experience might be less suitable for those seeking a quieter stay.
Overall, the hotel receives positive feedback for its family-friendliness, making it a recommended option for families vacationing together or looking for a fun spot to bring their grandbabies.
Heated Pool
Indoor Pool
Dog Friendly
However, some guests noted that the presence of dogs was quite noticeable with hallways and rooms occasionally bearing a dog scent. Despite these minor drawbacks, the overall sentiment from the reviews is that the hotel provides an accommodating stay for guests with pets with adequate amenities and services designed to cater to both human and animal guests.
Yes, Quality Inn & Suites has pool(s) that belong to one or more of the following categories: Heated Pool, Indoor Pool.
No, a spa isn't available at Quality Inn & Suites.
Yes, Quality Inn & Suites welcomes dogs.
Yes, parking facilities are available at Quality Inn & Suites.
Yes, Quality Inn & Suites has a gym.
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