Grand Hotel Tuzla

Tuzla 44.53120800, 18.68821600 , Zavno Bih-a 13 (Show on Map)
7.9
Good


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Summary of reviewsGrand Hotel Tuzla enjoys a strategic, central location that guests greatly appreciate, offering easy access to local attractions, shops, cafes and essential amenities within a short walking distance. This convenience, paired with a peaceful atmosphere, contributes to an overall pleasant experience enhanced by friendly staff, clean and comfortable accommodations.

The breakfast experience at the hotel is largely positive, notable for its variety and quality. Guests frequently commend the diversity of options, especially the vegetarian dishes and the extensive selection of egg preparations. Service during breakfast is also frequently praised for its excellence and friendliness. However, there are some minor criticisms regarding consistency and venue temperature.

Dining at the hotel's city café is also well-regarded with guests praising the delicious and varied menu, particularly the local cuisine and signature dishes like the Caesar salad with chicken breast. Cleanliness and friendly service further enhance the overall dining experience, despite occasional concerns about availability for dinner.

Rooms at Grand Hotel Tuzla are celebrated for their spaciousness, modern renovations and meticulous cleanliness. Large windows and comfortable mattresses contribute to a cozy and pleasant stay. Although some furnishings are seen as outdated and a few reviews mention minor maintenance issues, the professionalism and responsiveness of the staff mitigate these concerns, making room changes promptly when necessary.

Cleanliness throughout the facility is generally appreciated with frequent positive mentions of the upkeep of linens, bathrooms and air conditioning. However, some areas, such as carpets, could benefit from deeper cleaning or renovation to address occasional issues like stains or odors.

The hotel's exceptional staff stands out prominently. They are noted for their warmth, professionalism and efficiency across all services, particularly the reception and kitchen teams. This attentive and supportive environment greatly enhances guests' experiences, making it an appealing choice for families and solo travelers alike.

While the pool has potential, ongoing renovations often render it unavailable to guests, who should verify its status before planning to use this facility. Conversely, parking is a highlight, providing free and secure options, though availability can be limited at peak times.

Finally, the hotel appears suitable for family stays, offering clean and comfortable rooms, including family suites that are well-regarded. Beds receive mixed reviews, mostly positive for comfort and size, although some guests find them too hard.

In summary, Grand Hotel Tuzla is praised for its excellent location, friendly and professional staff, clean and spacious rooms and delightful dining options, making it a commendable choice for visitors to Tuzla, Bosnia and Herzegovina.
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Categories
Family Friendly Hotel
This hotel features family suites that are noted for their added comfort and suitability for both business and family trips. The clean rooms contribute to a good night's sleep, making family visits comfortable.

Hotel with Free Wi-Fi
Offers free Wi-Fi, making it suitable for guests needing to stay connected. As a hotel, it provides comprehensive services and amenities.

Business Hotel
Grand Hotel Tuzla is a well-known hotel that offers comprehensive business facilities, including conference rooms and secretarial services. Its reputation and amenities make it suitable for business travelers.

Accessible Hotel
Grand Hotel Tuzla has wheelchair accessible rooms and accessible parking. The entire unit is located on the ground floor.

Hotel with Tennis Courts
Grand Hotel Tuzla offers a tennis court as one of the recreational activities available to guests.

4-Star Hotel
Grand Hotel Tuzla is a centrally located hotel that provides a comfortable stay with its various amenities. Its location and services cater to both leisure and business travelers.

Hotel Taking Steps Towards Sustainability

Hotel with Swimming Pool

  Pool Lap Lanes  


Hotel with Pool Lap Lanes

Room Types
Single Room The air-conditioned room features a flat-screen TV with cable channels, a private bathroom with a shower, free toiletries and a hairdryer.

Double Room The air-conditioned room provides a flat-screen TV with cable channels, a private bathroom with a shower, free toiletries and a hairdryer.

Apartment The air-conditioned apartment features a flat-screen TV with cable channels, a private bathroom with a shower, free toiletries and a hairdryer.

Deluxe Apartment The apartment offers a flat-screen TV with cable channels, a private bathroom with a shower, free toiletries and a hairdryer.

Guest Reviews
7.9
Good
Location
'Grand Hotel Tuzla' boasts an excellent location that has garnered much praise from guests. The hotel is centrally located with many reviews highlighting its proximity to the city center, being less than a 10-minute walk away. This central placement provides convenient access to local attractions such as the Pannonian lakes and the old town, as well as nearby shops and cafes. Despite its central position, the hotel is situated in a quiet part of the city, offering a peaceful stay. The location is not only practical but also very convenient for exploring Tuzla with everything essential within walking distance. Moreover, the hotel offers amenities such as parking and guests have commended the friendly staff and clean, comfortable rooms.

Breakfast
Grand Hotel Tuzla offers a generally satisfying breakfast experience for its guests with many positive mentions highlighting the quality and variety of the food. Reviewers frequently commend the breakfast as diverse, delicious and particularly noted for its vegetarian options. The breakfast buffet receives praise for being excellent with descriptions like amazing, delicious and very good appearing throughout the feedback. Guests appreciate the plentiful options, including approximately 15 types of egg dishes and the overall quality of the food.

However, a few aspects receive mixed or negative remarks. Some guests feel the breakfast could benefit from more variety and noted occasional organizational issues, such as eggs being fried too early in the morning and becoming cold. The venue for breakfast was also mentioned to be very cold by some guests. Additionally, there are mentions of limited options and dissatisfaction with the lack of a buffet during renovation periods.

The service provided during breakfast is often noted as excellent with friendly and helpful staff enhancing the dining experience. Despite some less favorable reviews, the breakfast at Grand Hotel Tuzla is generally well-regarded, contributing to its reputation as a commendable choice for travelers.

Dinner
Grand Hotel Tuzla offers an excellent dining experience with a commendable city café on the premises. Guests frequently praise the delicious and diverse food options, mentioning the excellent gastronomic offerings. The local cuisine gets high marks and the Caesar salad with chicken breast is a standout. Cleanliness and friendly waitstaff add to the overall positive dining experience. The hotel's convenient location makes it a great choice for those looking to explore the city of Tuzla. However, a few reviews indicate some guests experienced issues with availability for dinner.

Rooms
Grand Hotel Tuzla offers an array of attractive features in its rooms, receiving praise for their cleanliness, spaciousness and modern renovations. The size of the rooms is frequently commended with guests appreciating the generous layouts and large windows that elevate the ambiance. Cleanliness is a strong suit with many guests noting that both the rooms and common areas like the halls are kept meticulously clean.

While some room furnishings are described as economically dated, the overall decor is seen as pleasant, contributing to a comfortable stay. The rooms also ensure warmth during colder weather, a significant plus for travelers during the winter months. The mattresses receive high marks for comfort, a critical factor for a restful night.

However, some reviews mention areas for improvement. Issues such as old and broken fixtures in certain rooms, occasional bad smells and stained carpets were noted. The presence of cigarette smoke odor was also a recurring concern. Additionally, some found the absence of a bar in the room disappointing.

Despite these drawbacks, the hotel staff’s responsiveness and friendliness offer compensatory relief with prompt room changes provided when necessary. Grand Hotel Tuzla’s key strengths lie in its spacious, clean and well-maintained rooms, making it a comfortable choice for many travelers.

Beds
The beds at the Grand Hotel Tuzla generally receive positive feedback from guests. Many reviewers found the beds to be comfortable and conducive to a good night's sleep with several specifically mentioning the mattresses as being perfect. Guests also appreciated the size of the beds with multiple comments highlighting their spaciousness. However, some reviews noted that certain beds were too hard or uncomfortable and there were isolated complaints about the size and condition of specific beds. Overall, while most guests seem satisfied with the sleeping arrangements, there are occasional issues that may need addressing.

Cleanliness
Grand Hotel Tuzla generally leaves a positive impression when it comes to cleanliness with many guests praising the clean and comfortable rooms. The linens and bathrooms receive frequent commendations for their upkeep, while the air conditioning is noted to be functional and reliable. The overall cleanliness of the facility is highlighted, contributing to a pleasant stay for many.

However, several aspects could use improvement. Some guests have pointed out that certain carpets require changing or deeper cleaning to eliminate visible stains. Additionally, there are occasional reports of strong disinfectant smells and cigarette smoke, which could indicate underlying hygiene issues. The hotel is undergoing renovations, which might explain the presence of dust and a slightly dated ambiance in some areas.

Reception regarding the cleanliness varies, impacting guest experiences. On the whole, the clean, spacious and well-decorated rooms speak to the hotel's potential, but addressing the identified issues could significantly enhance guest satisfaction.

Staff
Grand Hotel Tuzla has garnered widespread praise for its exceptional staff, noted for being very kind, friendly and helpful. Guests have highlighted the check-in process as both fast and efficient with reception staff being particularly accommodating and communicative. The professionalism of the entire team, from reception to kitchen, has made a significant impact, ensuring a pleasant experience for visitors.

Guests have also appreciated the courteous and understanding nature of the staff, emphasizing their positivity and warm demeanor. The breakfast service also stands out with guests commending the servers for their friendliness and efficiency. Overall, the collective friendliness and helpfulness have left guests very satisfied with their stay, making it an excellent choice for families and solo travelers alike. The hotel's commitment to providing a pleasant and supportive environment contributes greatly to its positive reputation.

Pool
The pool at Grand Hotel Tuzla has received a mix of feedback from guests. While some guests have enjoyed the pool, describing it as 'great,' many have noted ongoing renovations and construction that have rendered the pool unavailable or out of order during their visits. There have been mentions of building installations and improvements, leading to the pool being non-functional at times. Guests should check current conditions before planning to use the pool, as it is frequently under renovation.

Parking
The reviews for Grand Hotel Tuzla indicate that the hotel provides free and secure parking, which many guests found useful and straightforward to use. Parking is particularly advantageous for those traveling without a need to be in the city center, as the hotel is not located in the heart of the town. However, some guests noted that the parking spaces were limited and parking was sometimes not recommended. Despite this, nearby parking options are available, alleviating some concerns for guests with cars. Overall, the parking facilities received positive remarks for being free and secure, although availability can be an issue during peak times.

Family
Grand Hotel Tuzla receives mixed feedback from its guests, though several comments highlight its suitability for family stays. The hotel features clean rooms which contribute to a good night's sleep, making family visits comfortable. While some guests felt the beds were a bit hard, others found them great. Family suites receive special mention, being noted for their added comfort and suitability for both business and family trips. Despite a few criticisms regarding the cleanliness of carpets, the hotel's service is generally perceived as accommodating. Overall, it is praised for offering great value, making it a good option for those traveling with family.


Yes, Grand Hotel Tuzla has pool(s) that belong to one or more of the following categories: Pool Lap Lanes.

No, a spa isn't available at Grand Hotel Tuzla.

No, Grand Hotel Tuzla doesn't allow dogs.

No, parking facilities aren't available at Grand Hotel Tuzla.

No, Grand Hotel Tuzla doesn't have a gym.

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