Hotel RS Suites
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Summary of reviewsHotel RS Suites stands out primarily for its excellent central location in a safe area, surrounded by numerous shops and restaurants, making it a convenient choice for both leisure and business travelers. The proximity to RSE is particularly beneficial for guests needing to process passport applications. The hotel's accessibility via various means of transportation adds to its appeal.
Guests frequently commend the hotel for its superb facilities and cleanliness. The ambiance is described as comfortable and tranquil and rooms are notably spacious, well-equipped with amenities like refrigerators and microwaves and maintained to a high standard. The pristine condition and good upkeep of both rooms and common areas are consistently highlighted. The clean and pleasant pool, though occasionally noted for its cold temperature and maintenance issues, is appreciated as a relaxing spot when in top condition.
The staff at Hotel RS Suites receives high praise for their friendly and attentive service with many guests noting their helpfulness and professionalism, particularly from the reception team. Such exemplary service significantly enhances the overall stay experience.
While the included breakfast has mixed reviews—some guests enjoy it, others find it too basic and early in timing—it's a point of potential improvement for the hotel. Meanwhile, WiFi availability is also a mixed experience with some guests praising it while others find connectivity issues, especially in rooms.
The comfort of beds at Hotel RS Suites varies among guests. While many find them adequate and supportive, others note discomfort due to hard mattresses and thin pillows, indicating that bedding quality could be inconsistent.
In summary, Hotel RS Suites is highly recommended for its prime location, exceptional service, cleanliness, spacious rooms and overall value for money, despite some areas where improvement is needed, like breakfast variety, WiFi strength and bed comfort.
Categories
Guests frequently commend the hotel for its superb facilities and cleanliness. The ambiance is described as comfortable and tranquil and rooms are notably spacious, well-equipped with amenities like refrigerators and microwaves and maintained to a high standard. The pristine condition and good upkeep of both rooms and common areas are consistently highlighted. The clean and pleasant pool, though occasionally noted for its cold temperature and maintenance issues, is appreciated as a relaxing spot when in top condition.
The staff at Hotel RS Suites receives high praise for their friendly and attentive service with many guests noting their helpfulness and professionalism, particularly from the reception team. Such exemplary service significantly enhances the overall stay experience.
While the included breakfast has mixed reviews—some guests enjoy it, others find it too basic and early in timing—it's a point of potential improvement for the hotel. Meanwhile, WiFi availability is also a mixed experience with some guests praising it while others find connectivity issues, especially in rooms.
The comfort of beds at Hotel RS Suites varies among guests. While many find them adequate and supportive, others note discomfort due to hard mattresses and thin pillows, indicating that bedding quality could be inconsistent.
In summary, Hotel RS Suites is highly recommended for its prime location, exceptional service, cleanliness, spacious rooms and overall value for money, despite some areas where improvement is needed, like breakfast variety, WiFi strength and bed comfort.
Family Friendly Hotel
The hotel is known for its helpful and respectful staff. It provides a comfortable stay and is always willing to assist guests.
Hotel with Swimming Pool
Features a swimming pool and offers excellent service. The staff is always willing to help, providing kindness and respect.
Outdoor Pool
Business Hotel
This hotel is tagged as suitable for business travel.
Accessible Hotel
This hotel provides rooms and facilities for disabled guests, with wheelchair access available throughout its grounds and a lift. It explicitly offers roll-in showers, enhancing accessibility for guests with mobility impairments.
3-Star Hotel
This hotel features an outdoor swimming pool, a terrace, and a restaurant. It offers comfortable accommodations and is located near Sumidero Canyon. The hotel provides a relaxing environment with its amenities.
Hotel with Outdoor Pool
This hotel offers an outdoor pool for relaxation. Guests can enjoy convenient amenities, including a coffee shop and a 24/7 front desk, enhancing the overall stay.
Hotel Taking Steps Towards Sustainability
Hotel for Honeymoon
Guest Reviews
Hotel RS Suites boasts a superb central location that is highly appreciated by its guests. Nestled in a safe area, the hotel is surrounded by a plethora of shops and restaurants, making it a convenient spot for leisure and business travelers alike. Visitors have noted its proximity to RSE, a benefit for those needing to process passport applications. The hotel's accessibility is frequently mentioned with several means of transportation readily available.
Compliments flow in regarding its excellent facilities and cleanliness with the overall ambiance described as comfortable and tranquil. The staff's attentive service further enhances the stay experience, making it a delightful option for a vacation or work trip in Chiapas. The nearby convenience of an Oxxo store adds to the hotel's practicality.
Overall, Hotel RS Suites is highly recommended for its prime location, exceptional service and great value for money.
Hotel RS Suites offers an included breakfast that has garnered mixed reviews from guests. While some appreciated its value and found the food delicious, many felt it was too basic and lacked variety. Common criticisms included the limited options with offerings often restricted to chilaquiles, fruit, yogurt, coffee and bread. Several guests mentioned the need for more substantial items such as eggs. The breakfast schedule, typically from 6 to 8 am, was a frequent point of contention with many guests finding it too early and restrictive, particularly those on leisure trips. This early timing left some guests unable to enjoy breakfast, leading to dissatisfaction. Service during breakfast received mixed feedback with sporadic reports of issues like spoiled milk and inadequate utensils. Overall, while some guests valued the convenience of the included breakfast, many suggested improvements in both variety and timing.
Hotel RS Suites consistently receives positive feedback for its rooms. Guests frequently mention that the rooms are notably spacious, clean and well-equipped with amenities such as refrigerators and microwaves. The comfort and maintenance of the rooms are commonly praised, adding to the pleasant appearance and overall experience of the stay. Many visitors appreciate the good lighting and the generous amount of space, making the rooms feel larger than typical hotel accommodations. Despite occasional remarks about the age of the rooms, the general consensus highlights their comfort and practicality. While there are minor concerns such as the cleanliness of the pool and some noise issues, the reviews mostly emphasize the satisfactory and enjoyable nature of the rooms at Hotel RS Suites.
Hotel RS Suites presents a mixed experience when it comes to the comfort of its beds. Many guests found the beds to be comfortable and praised them as perfect for resting after a long trip. Positive comments highlight large and comfortable beds, suggesting that, for some, the accommodations fulfill restful needs effectively. However, a significant number of reviews indicate issues with bed comfort. Complaints mention hard and uncomfortable mattresses, very old and rigid, leading to discomfort during sleep. Further concerns include very thin pillows and beds that move a lot, detracting from the overall experience. These mixed reviews suggest that while some guests might enjoy a restful stay, others could find the bedding less satisfactory.
Hotel RS Suites consistently impresses with its attention to cleanliness and overall comfort. Guests frequently commend the impeccable cleanliness of both the rooms and common areas, highlighting the clean pool and well-maintained facilities. Rooms are described as very clean, well-equipped and in good condition, contributing significantly to a comfortable stay.
The hygiene standards are noted to be exceptionally high, often superior to what is typically expected in the area. The spacious rooms, complete with armchairs and a table, as well as the beautiful views from some rooms, add to the accommodation experience.
Guest feedback often points out the friendly and attentive staff, praising their excellent service and communication. With the hotel’s prime location and the combination of cleanliness and quality service, it’s a highly recommended choice for travelers seeking both comfort and efficient hospitality.
Hotel RS Suites consistently receives high praise for its attentive and friendly staff. Guests frequently highlight the excellent service and fantastic attention, particularly from the reception team. Staff members are described as very nice, gentle and accommodating, always ready to help with special requests and clarify any doubts. Luggage assistance and parking services are also noted as exemplary with specific mentions of the helpfulness and kindness of the gentleman responsible for these tasks.
The staff's communication is applauded, alongside their consistent kindness and professionalism, providing a well-rounded experience that blends good service with clean facilities. Although there are occasional mentions of less than perfect treatment by specific members, overall feedback emphasizes a generally kind and friendly atmosphere.
Guests appreciate the excellent cost-benefit ratio offered by the combination of attentive service, comfortable facilities and overall cleanliness, making Hotel RS Suites a highly recommended option for travelers seeking reliable and pleasant accommodations.
At Hotel RS Suites, the WiFi experience appears to vary significantly among guests. While some have praised the well-functioning WiFi in their rooms, noting that everything was working correctly, including the air conditioning and smart TV, others have encountered difficulties. Some guests reported that the WiFi signal was good in certain areas, yet many experienced issues with connectivity. There were mentions of the internet being available mainly in the reception and restaurant areas and several reviews commented on the signal being weak or not reaching the rooms at all. Instances of super slow internet and frequent connection drops were noted with some even stating that the WiFi never worked during their stay. Overall, while there are positive mentions, many guests have expressed significant dissatisfaction with the WiFi quality at the hotel.
Hotel RS Suites offers a mixed experience regarding its pool facilities. Many guests complimented the pool for being clean, well-maintained and a great place to relax with some describing it as nice, fresh and excellent. It's clear that when the pool is in top condition, it serves as a fun and enjoyable spot for guests with added convenience and accessibility being a plus point of the hotel.
However, some reviews noted issues with cleanliness, mentioning that the pool water was occasionally murky or in need of more cleaning. A few guests found the water to be very cold, sometimes even freezing, which could be uncomfortable for some swimmers.
Additionally, the pool's availability was inconsistent with some mentioning it was under maintenance or not available during their stay. A suggestion was made for more tables in the pool area to improve family leisure time.
Overall, while many guests had a pleasant experience with the pool, there were occasions where the maintenance and water temperature left room for improvement.
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Location
Compliments flow in regarding its excellent facilities and cleanliness with the overall ambiance described as comfortable and tranquil. The staff's attentive service further enhances the stay experience, making it a delightful option for a vacation or work trip in Chiapas. The nearby convenience of an Oxxo store adds to the hotel's practicality.
Overall, Hotel RS Suites is highly recommended for its prime location, exceptional service and great value for money.
Breakfast
Rooms
Beds
Cleanliness
The hygiene standards are noted to be exceptionally high, often superior to what is typically expected in the area. The spacious rooms, complete with armchairs and a table, as well as the beautiful views from some rooms, add to the accommodation experience.
Guest feedback often points out the friendly and attentive staff, praising their excellent service and communication. With the hotel’s prime location and the combination of cleanliness and quality service, it’s a highly recommended choice for travelers seeking both comfort and efficient hospitality.
Staff
The staff's communication is applauded, alongside their consistent kindness and professionalism, providing a well-rounded experience that blends good service with clean facilities. Although there are occasional mentions of less than perfect treatment by specific members, overall feedback emphasizes a generally kind and friendly atmosphere.
Guests appreciate the excellent cost-benefit ratio offered by the combination of attentive service, comfortable facilities and overall cleanliness, making Hotel RS Suites a highly recommended option for travelers seeking reliable and pleasant accommodations.
Wi-Fi
Pool
However, some reviews noted issues with cleanliness, mentioning that the pool water was occasionally murky or in need of more cleaning. A few guests found the water to be very cold, sometimes even freezing, which could be uncomfortable for some swimmers.
Additionally, the pool's availability was inconsistent with some mentioning it was under maintenance or not available during their stay. A suggestion was made for more tables in the pool area to improve family leisure time.
Overall, while many guests had a pleasant experience with the pool, there were occasions where the maintenance and water temperature left room for improvement.
Yes, Hotel RS Suites has pool(s) that belong to one or more of the following categories: Outdoor Pool.
No, a spa isn't available at Hotel RS Suites.
No, Hotel RS Suites doesn't allow dogs.
No, parking facilities aren't available at Hotel RS Suites.
No, Hotel RS Suites doesn't have a gym.
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