Tuxtla Gutierrez16.74477700,
-93.07427300,
Blvd Lic Salomon Gonzalez Blanco Casi Esquina Con Carr Panoramica A Chiapa De Corzo(Show on Map)
9.1
Excellent
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1 room2 guests1 room, 2 guests
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Summary of reviewsFiesta Inn Tuxtla Fashion Mall has garnered high praise for its prime location, nestled within a bustling shopping mall that provides guests easy access to shops, restaurants and other amenities. Its proximity to key regional attractions such as Sumidero Canyon, San Cristóbal de las Casas and the airport makes it an ideal base for exploration. Additionally, the modern, clean and spacious facilities further enhance the guest experience, contributing to a sense of security and tranquility.
The breakfast offerings, although featuring some mixed reviews, are generally well-received. Guests often commend the delicious and complete breakfast buffet, highlighting the friendly staff and excellent service. While there are some criticisms regarding variety and price, the overall sentiment remains positive.
Dinner experiences, however, are a bit more mixed. Positive feedback centers around the tasty dishes and good coffee, but concerns about portion sizes, seasoning and service speed are notable. The restaurant ambiance also leaves room for improvement, though it does not significantly detract from the overall dining experience.
The rooms at Fiesta Inn Tuxtla Fashion Mall are a standout feature, praised for their modern decor, cleanliness and comfort. Guests find the spacious and well-equipped rooms with amenities such as mini-fridges and air conditioning particularly commendable. Spectacular city views from higher floors and exceptionally comfortable beds and pillows add to the appeal, making for a restful and enjoyable stay.
Cleanliness is consistently highlighted with guests appreciating the immaculate conditions maintained by the diligent housekeeping staff. This high standard of hygiene and the hotel's modern ambiance significantly enhance the overall stay.
The staff is frequently noted for their exceptional service, friendliness and attentiveness, contributing to a welcoming environment. This courteous demeanor, combined with the hotel’s prime location, cleanliness and modern facilities, results in a commendable guest experience.
The fitness center, while small, is modern and well-maintained, meeting basic workout needs and adding value to the hotel’s amenities. Conversely, the pool receives more critical feedback due to its small size, occasional cleanliness issues and limited seating options.
Parking at the hotel, housed in an underground garage, receives mixed reviews. While guests appreciate the availability, clearer signage and more spaces could improve the experience.
In summary, Fiesta Inn Tuxtla Fashion Mall offers a blend of modernity, comfort and convenience, making it a top choice for travelers. Despite minor drawbacks, the hotel meets four-star standards, providing a reliable and satisfying stay enhanced by excellent service, cleanliness and prime location. Show more
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Categories
Hotel with Swimming Pool
Features a swimming pool and spacious rooms, making it a great choice for families. It also offers amenities designed for families and a restaurant with kid-friendly meals.
Outdoor Pool
Business Hotel
This eco-certified hotel combines sustainability with urban convenience. It provides modern comforts perfect for travelers who prioritize sustainability while enjoying business facilities.
Hotel with Parking
Located on Blvd Lic Salomon Gonzalez Blanco, this Fiesta Inn offers parking, a fitness center, and a restaurant. It provides convenient parking facilities for guests visiting the Fashion Mall.
Hotel with Gym
This hotel provides a fitness center. It's conveniently located in Tuxtla Gutiérrez.
Hotel with Outdoor Pool
This Fiesta Inn features a well-maintained outdoor pool and is conveniently located near the Fashion Mall. It offers modern facilities, a fitness center, and is eco-certified, ensuring a comfortable and responsible stay.
Hotel Taking Steps Towards Sustainability
Certifications:
Green Key (greenkey.global)
Answers last updated by our editors
4-Star Hotel
Room Types
Superior Double Room with Two Double BedsThe twin room provides air conditioning and a wardrobe, as well as a private bathroom featuring a shower. The unit offers 2 beds.
Superior Double RoomThe double room provides air conditioning, a wardrobe, as well as a private bathroom featuring a shower. This double room features a safe deposit box, heating and a flat-screen TV. The unit offers 1 bed.
Guest Reviews
9.1
Excellent
Location
Fiesta Inn Tuxtla Fashion Mall garners high praise for its prime location, offering guests unparalleled convenience. Nestled within a bustling shopping mall, it provides easy access to a variety of amenities, including shops, restaurants and services, all just steps away. Guests appreciate the hotel's proximity to key destinations such as Sumidero Canyon, San Cristóbal de las Casas and the airport, making it an ideal base for exploring the region. The modern, clean and comfortable facilities further enhance the stay, featuring quality equipment, spacious rooms and exceptional views. The location within the mall also adds a layer of security and tranquility, ensuring a comfortable and peaceful experience. Overall, Fiesta Inn Tuxtla Fashion Mall stands out for its excellent location, attentive service and comprehensive amenities.
Breakfast
Fiesta Inn Tuxtla Fashion Mall has garnered mixed reviews for its breakfast offerings, though positive feedback predominates. Guests frequently praise the breakfast as delicious and complete with many noting the friendly staff and excellent service. The breakfast buffet is highlighted as a key feature, described by some as fantastic and very good. Visitors also appreciate the hotel's cleanliness, comfort and convenient location.
However, there are mentionings of certain drawbacks. Some guests found the breakfast buffet lacking in variety and believed it was not appropriately priced for the quality offered. There seems to be some confusion around whether breakfast is included with bookings, which has led to disappointment for a few. Despite the higher cost, the overall sentiment leans toward the breakfast being a delightful part of the stay at Fiesta Inn Tuxtla Fashion Mall.
Dinner
The dinner experience at Fiesta Inn Tuxtla Fashion Mall seems to have a mix of reviews. On the positive side, some guests find the food to be delicious, appreciating specific dishes like meat-stuffed chili and fried quesadillas. The restaurant's coffee also seems to have left a good impression. However, there are notable concerns as well. Several guests mention that the portion sizes are quite small, especially considering the high cost. The restaurant's food quality and seasoning have been points of contention for some with reports of cold and poorly seasoned meals. Additionally, the restaurant service has been described as very slow and the operation hours are somewhat limited with the restaurant closing relatively early. The overall ambiance of the restaurant also leaves room for improvement, as some guests found it not cozy.
Rooms
Fiesta Inn Tuxtla Fashion Mall impresses with its combination of modernity and comfort. The hotel’s location is highly praised, making it convenient for guests. The cleanliness of the rooms and facilities stands out, ensuring a pleasant stay. Guests frequently mention the spacious and well-equipped rooms that come with all the essential amenities, including mini fridges and air conditioning. The rooms are described as comfortable with many highlighting the modern decor and spectacular city views through full-length glass windows.
The beds receive particular acclaim for their comfort and the overall room comfort is a recurring theme. The facilities at the hotel are described as new and in good condition, contributing to a high standard of accommodation.
Some guests note issues such as small room sizes or occasional lapses in housekeeping. However, these are often outweighed by the positive aspects like the cleanliness, modernity and comfort of the rooms. The views from the rooms, particularly from higher floors, are mentioned as a standout feature.
In summary, the Fiesta Inn Tuxtla Fashion Mall offers a blend of cleanliness, modernity and comfort with a prime location that makes it a top choice for travelers. While there are occasional minor issues, the overall experience is very positive, making it a highly recommended option for visitors to the area.
Beds
Fiesta Inn Tuxtla Fashion Mall has received ample praise for its exceptionally comfortable beds and pillows. Guests frequently comment on the perfect bed for resting, emphasizing not only the comfort but also the cleanliness of the sleeping arrangements. The rooms feature beds that are both comfortable and super clean, providing a welcoming environment for relaxation.
Multiple reviews highlight the very comfortable, sometimes even fantastic, quality of both the beds and pillows. The hotel ensures restful sleep with heavy blankets and a commendable standard of cleanliness. Visitors also appreciated the general comfort of the rooms, along with the friendly and accommodating staff. The overall consensus is that the beds, whether due to size or comfort, significantly enhance the guest experience at this hotel.
Cleanliness
Fiesta Inn Tuxtla Fashion Mall has garnered praise for its exceptional cleanliness and service. Multiple guests have highlighted the hotel's immaculate condition, describing both the facilities and rooms as very clean, comfortable, well-maintained and hygienic. The establishment is noted for its cozy and modern ambiance, which is consistently kept spotless by the diligent housekeeping staff. Visitors frequently commend the friendly and attentive service, which complements the overall cleanliness of the hotel. Additionally, the hotel’s central location and excellent facilities elevate the experience, making it a highly recommended option for travelers. Despite a few isolated instances of cleanliness issues, the majority of feedback underscores the hotel's commitment to maintaining high standards of hygiene and comfort.
Staff
Fiesta Inn Tuxtla Fashion Mall has consistently been praised for its exceptional service and cleanliness. Guests describe the hotel staff as very friendly, extremely helpful and consistently attentive to their needs. Many noted the excellent condition of both the general facilities and rooms, highlighting the modern and comfortable atmosphere. The reception and housekeeping teams particularly stand out with guests repeatedly mentioning their pleasant and courteous demeanor.
The hotel’s location also received favorable reviews, which, combined with the courtesy of the staff, makes for a commendable stay. Guests appreciated the meticulous cleanliness and the efficient, friendly service provided throughout their visit. Despite minor setbacks such as occasional inattentiveness or minor service misunderstandings, the overwhelming majority of visitors had positive interactions with the staff, enhancing their overall experience. Ultimately, the consistent friendliness and attentiveness of the staff significantly contribute to the hotel’s welcoming environment, solidifying it as an excellent choice for travelers.
Gym
The Fiesta Inn Tuxtla Fashion Mall boasts a fitness center that guests find generally impressive. People appreciate its modern appeal and well-maintained equipment, which many describe as clean and in good condition. Though the gym is on the smaller side, it is equipped with quality machines that fulfill basic workout needs. However, it can get crowded at times, being a shared facility, which seems to be a minor drawback for some. Despite these occasional inconveniences, the fitness center is valued by many as a worthwhile amenity of the hotel.
Pool
Fiesta Inn Tuxtla Fashion Mall features an outdoor swimming pool, though it may not meet all guest expectations. Many reviews highlight that the pool is notably small, which can create crowding issues when the hotel is busy. Cleanliness is a recurring concern with reports of murky water and a lack of adequate maintenance. The pool area is also reported to have limited seating, such as chairs and umbrellas, which can be an inconvenience for guests. Additionally, accessing the pool requires crossing the main lobby, which some guests might find less convenient. Despite the presence of a Jacuzzi, it often seems to be out of service or neglected. Overall, while the hotel does offer a swimming pool, its size and condition may not fulfill the expectations of all visitors.
Parking
The parking situation at Fiesta Inn Tuxtla Fashion Mall has received mixed feedback from guests. On the positive side, parking is available and included in the hotel's price with spaces situated in an underground garage shared with the shopping center. The parking is generally easy to find, offering convenience for guests arriving by car.
However, guests have pointed out several areas for improvement. There is a lack of clear signage, making it difficult to navigate from the car park to the hotel's lobby and the parking access is sometimes described as complicated and confusing. Some also mentioned that the parking spaces are limited, which can lead to difficulties in finding a spot. Overall, while the availability of parking is appreciated, clearer directions and more spaces would enhance the guest experience.
4 Star
Fiesta Inn Tuxtla Fashion Mall offers a solid experience with facilities that are modern and meet four-star standards. The service is excellent, especially commendable for a chain hotel, providing a high level of comfort, cleanliness and attention. Though there are minor hiccups like occasional staff errors and some guests find the destination inconvenient, overall, the hotel adequately fulfills four-star expectations, providing a reliable and satisfactory stay.
Yes, Fiesta Inn Tuxtla Fashion Mall has pool(s) that belong to one or more of the following categories: Outdoor Pool.
No, a spa isn't available at Fiesta Inn Tuxtla Fashion Mall.
No, Fiesta Inn Tuxtla Fashion Mall doesn't allow dogs.
Yes, parking facilities are available at Fiesta Inn Tuxtla Fashion Mall.