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Summary of reviewsHotel St. Naum is renowned for its exceptional location, seamlessly blending the serene surroundings of the Sveti Naum Monastery with breathtaking views of Lake Ohrid. The tranquil environment, characterized by picturesque, landscaped grounds, enhances the sense of retreat, making it an ideal choice for those seeking a peaceful escape. The presence of roaming peacocks and stunning sunsets adds to its unique charm, allowing guests to immerse themselves in the historical and spiritual ambiance that permeates the area.
Breakfast at the hotel tends to please guests with its hearty and varied offerings, often complemented by magnificent lake and garden views. The inclusion of juice and espresso coffee is appreciated, though some believe the selection could benefit from more variety over extended stays and an earlier service time than 8 o’clock. Nonetheless, the overall breakfast experience is positive, featuring delicious food in a beautiful setting.
The dinner experience is generally favorable, offering tasty, well-presented dishes at reasonable prices across three restaurants. However, the restrictive dining hours with the kitchen closing at 7 pm and the restaurant by 8 pm, pose an inconvenience for late diners, prompting some to seek alternatives. Despite this, the quality of the food and the scenic views from the dining areas contribute positively to the overall experience.
Rooms at Hotel St. Naum are spacious and functional, providing a comfortable stay with stunning views of the monastery grounds and Lake Ohrid. Cleanliness standards receive mixed reviews; many commend the daily housekeeping service and cleanliness, but some guests have encountered issues such as cobwebs and unclean areas. The rooms exude an old-world charm fitting the monastery setting, though some modern amenities, like kettles and dark curtains, are missing. Nevertheless, the spaciousness and views offered by the accommodations leave a favorable impression on most visitors.
The staff at Hotel St. Naum are frequently praised for their friendliness, helpfulness and efficiency. The reception team, in particular, is noted for their exceptional service, from quick check-ins to accommodating special requests. Multilingual capabilities and attentive service enhance the guest experience, making every stay more pleasant despite a few minor less-than-ideal interactions.
However, internet connectivity at the hotel is a significant drawback with many guests reporting weak or non-existent Wi-Fi signals, especially in the bedrooms. This poses a considerable inconvenience for those needing stable internet access during their stay.
The beds receive mixed reviews with perceptions of comfort varying widely among guests. While some find the beds comfortable, others describe them as hard and uncomfortable, suggesting an inconsistent experience that might impact restfulness.
Overall, as a three-star establishment, Hotel St. Naum delivers a standard experience matching its rating. While it has modest amenities and a few convenience issues, the exceptional location, stunning views and friendly staff create a generally pleasing environment for a relaxing stay.
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