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Summary of reviewsWingate by Wyndham Tuscaloosa is widely appreciated for its exceptional location, offering convenient access right off the interstate and a short drive from key destinations like the University of Alabama stadium and downtown Tuscaloosa. Despite being near some industrial establishments, the property remains remarkably quiet, providing a peaceful retreat for its guests. Clean and comfortable accommodations, along with friendly and helpful staff, further enhance the positive experience.
Guests have varied opinions on the hotel's breakfast offerings. Some laud the great selection and hot breakfast when available, appreciating the quality and taste. However, periods of construction and renovations have led to inconsistent breakfast quality with some guests expressing disappointment over limited grab-and-go options and a lack of hot meals. Despite these fluctuations, the need for significant upgrades and consistency in breakfast service is a common theme among reviewers.
The rooms at Wingate by Wyndham Tuscaloosa receive high praise for their generous size, modern updates and exceptional cleanliness. Guests frequently highlight the spaciousness and comfort of the rooms with the beds being notably comfortable and conducive to a good night's sleep. Minor issues such as proximity to the AC, occasional missing amenities or strange smells in certain rooms do not significantly detract from the overall positive sentiment. The cleanliness and maintenance of the property are consistently commended, contributing to the hotel's inviting atmosphere.
The staff members at the hotel leave a lasting positive impression on guests. Known for their friendliness, helpfulness and courteous service, the front desk employees and other staff members are frequently highlighted for their excellent customer service. Specific individuals, like Yolanda, have been singled out for their exceptional assistance, further enriching guests' experiences from check-in to check-out.
Overall, Wingate by Wyndham Tuscaloosa provides a favorable stay with its accessible location, clean and well-maintained accommodations, comfortable beds and commendable staff service. While breakfast service could benefit from improvements, the positive aspects of the hotel significantly outweigh the negatives, making it a reliable choice for visitors to Tuscaloosa. Show more
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Categories
Dog Friendly Hotel
This hotel is pet-friendly. It offers a comfortable stay for guests traveling with pets.
Business Hotel
Offers a business center and meeting facilities, providing essential services for business travelers. Free Wi-Fi and breakfast are included.
3-Star Hotel
This hotel features a relaxing lobby lounge. It provides a comfortable stay with modern amenities and a convenient location near shopping and dining.
Hotel with Outdoor Pool
Guests can relax with a swim in the seasonal outdoor pool at this hotel. A whirlpool is also available.
Hotel with EV Charging Stations
Hotel for Honeymoon
Family Friendly Hotel
Hotel with Swimming Pool
Outdoor Pool
Accessible Hotel
Hotel with Gym
Room Types
King Room - Non-SmokingThis air conditioned room features a refrigerator, microwave and seating area. A flat-screen TV is also included.
Queen Room with Two Queen Beds- Non-SmokingThis air conditioned room features a flat-screen TV with cable channels and free toiletries.
King Room - Disability Access - Non-SmokingThis air conditioned room features a refrigerator, microwave and seating area. A flat-screen TV is also included.
One-Bedroom King Suite - Non-SmokingThis air conditioned room features a refrigerator, microwave and seating area. A flat-screen TV is also included.
Guest Reviews
7.9
Good
Location
Wingate by Wyndham Tuscaloosa boasts an excellent location with convenient access right off the interstate, making it easily reachable for travelers. The property is only a 12-minute drive from the University of Alabama stadium, which is ideal for visitors attending events there. Guests appreciated its proximity to downtown Tuscaloosa, a variety of restaurants and other essential amenities, yet it remains far enough from the crowds to offer a peaceful stay.
The hotel offers clean and comfortable accommodations and its location is noted to be particularly quiet despite being near a truck stop and a transmission shop, which some noted can be noisy. Visitors also praised the staff for their friendliness and helpfulness, adding to the overall positive experience.
Overall, the combination of a convenient and accessible location, cleanliness and excellent service makes Wingate by Wyndham Tuscaloosa a favorable choice for those visiting the area.
Breakfast
The breakfast experience at Wingate by Wyndham Tuscaloosa appears to vary significantly among guests with mixed reviews ranging from very positive to quite negative feedback. Several guests praised the great breakfast selection, noting it was very good and even delicious in some instances. The return of the hot breakfast garnered excitement, indicating that when available, the full breakfast options were appreciated.
However, there were also numerous complaints about the breakfast offerings during periods of ongoing construction and renovations. Guests frequently pointed out that the absence of a hot breakfast was disappointing with some being offered only grab-and-go bags containing minimal items like pastries, fruit cups and coffee. Some found these makeshift meals unsatisfactory and not as advertised on the hotel's website. The repeated issue of breakfast being cold or gross further detracted from the overall experience.
Despite the availability of a breakfast buffet at times, the inconsistency and lack of the usual breakfast offerings led several guests to seek alternatives like nearby restaurants. The need for significant upgrades and improvements in the breakfast service was highlighted by many with a call for a more consistent and fulfilling breakfast experience being a common theme.
Rooms
The rooms at Wingate by Wyndham Tuscaloosa have received high praise from guests for their generous size and modern updates. Visitors frequently describe the rooms as being larger than expected, newly renovated and aesthetically pleasing. Cleanliness is another standout attribute with many guests noting that their rooms were exceptionally clean and comfortable. The beds have been highlighted as providing a good night's sleep, often described as comfortable and contributing to an overall pleasant stay.
Though generally positive, some minor issues were mentioned, such as the proximity of the bed to the AC in certain rooms and occasional missing amenities like towels and cups. A few guests also noted that their room had a strange smell. Despite these minor inconveniences, the overwhelming sentiment is that the rooms are spacious, well-maintained and provide a comfortable retreat for travelers. The friendly staff and clean property further enhance the experience, making it a reliable choice for accommodation in Tuscaloosa.
Beds
Guests of Wingate by Wyndham Tuscaloosa were especially pleased with the comfort of the beds. Many reviews highlighted the beds' exceptional comfort, often describing them as very comfortable or extra-comfortable. The king beds were also favorably mentioned with several guests noting their comfort specifically. Pillows were described as firm and comfortable, contributing to an overall restful experience. Soft mattresses added to the appeal, although one review mentioned an issue with the mattress feeling like it was leaning, requiring an unconventional sleeping position. Despite this, the consensus remained positive with the spacious rooms and generally comfortable beds enhancing the stay. However, there was a concern about cleanliness with one review noting stains on both beds. Nevertheless, the majority of guests enjoyed a good night's sleep, underlining the high comfort standards maintained by Wingate by Wyndham Tuscaloosa.
Cleanliness
Wingate by Wyndham Tuscaloosa stands out for its exceptional cleanliness, consistently earning high praise from guests. Many visitors highlighted the very clean rooms and facilities, noting that the accommodations were not only clean but also spacious, comfortable and updated. The bright and refreshing atmosphere contributed to the overall positive experience, making the hotel both clean and convenient. Despite ongoing renovations, the areas remain well-maintained, reflecting the diligent efforts of the friendly and accommodating staff. While a few isolated incidents of cleanliness issues were reported, the hotel’s commitment to maintaining a clean and pleasant environment remains evident and appreciated by the majority of its guests.
Staff
The staff at Wingate by Wyndham Tuscaloosa consistently leave a memorable impression on guests due to their friendly, helpful and courteous demeanor. Front desk employees, particularly, stand out with their accommodating nature and readiness to assist with any inquiries or changes. Guests have praised the night shift receptionists for their warm and wonderful service, highlighting individuals like Yolanda for being exceptionally helpful. The overall experience is enhanced by the attentive, approachable and welcoming staff who ensure clean and comfortable stays. From check-in to check-out, the team’s professionalism and kindness contribute significantly to the pleasant atmosphere of the hotel.
Yes, Wingate by Wyndham Tuscaloosa has pool(s) that belong to one or more of the following categories: Outdoor Pool.
No, a spa isn't available at Wingate by Wyndham Tuscaloosa.
Yes, Wingate by Wyndham Tuscaloosa welcomes dogs.
No, parking facilities aren't available at Wingate by Wyndham Tuscaloosa.