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Summary of reviewsHotel Himmelreich, located in the heart of Mariazell, offers an excellent starting point for exploring the city with its prime location near major landmarks like the Basilica of Mariazell and the main square. This advantageous position, coupled with a tranquil atmosphere, enables guests to enjoy both accessibility and peacefulness.
One of the hotel’s standout features is its breakfast, which receives widespread acclaim for its variety, quality and presentation. Guests frequently describe the breakfast buffet as excellent, rich and bountiful, exceeding typical expectations for a 3-star establishment. The dinner offerings also garner praise for their deliciousness and high quality, although some guests have noted the lack of vegan options and the early end time for dinner service.
When it comes to accommodations, guests appreciate the cleanliness and spaciousness of the rooms. Despite the hotel's age showing in some outdated furnishings and occasional wear and tear, the rooms are well-maintained and functional, providing a comfortable stay. Clean bedding and towels further enhance the experience.
The hotel's staff is repeatedly commended for their friendliness and helpfulness, significantly contributing to the positive guest experience. The family-owned property exudes a warm, welcoming atmosphere, especially suited to families with thoughtful touches like a small elevator for easier accessibility.
Hotel Himmelreich also provides various parking solutions, though some come with additional costs and offers reliable WiFi in common areas. However, WiFi access in guest rooms is limited, which might inconvenience some visitors.
Beds at Hotel Himmelreich receive mixed reviews; while some guests find them comfortable, others report issues with the mattresses being too soft or too hard and occasionally worn-out.
Overall, Hotel Himmelreich is recommended for its superb location, exceptional breakfast and dinner offerings, spotless rooms and excellent staff service with minor areas for improvement in bed comfort and WiFi accessibility.
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