Hampton By Hilton Turkistan

Turkistan 43.29739600, 68.27685600 , Zholbarys Khan 6a (Show on Map)


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Summary of reviewsHampton By Hilton Turkistan enjoys a prime location, making it an ideal base for exploring the cultural and historical attractions of Turkistan. Guests appreciate the hotel's proximity to notable landmarks like the Hoca Ahmet Yesevi Mausoleum, the Caravanserai and various shops, restaurants and cafes. The central position also offers stunning views, enhancing the experience for visitors looking to immerse themselves in the city without extensive travel.

The breakfast at Hampton By Hilton Turkistan receives high praise for its variety, quality and overall experience. Guests enjoy the buffet's range of options, including fresh pastries, croissants and local Kazakh dishes during special occasions. Despite occasional calls for more diversity and some crowded conditions, the breakfast is generally seen as a standout feature of the stay.

For dinner, the hotel provides enjoyable culinary experiences, particularly on the terrace, although the absence of room service and a dedicated dinner restaurant is noted as a drawback. Guests find the food quality commendable, but the need to dine at specific times can be inconvenient.

The hotel's rooms are widely praised for their cleanliness, comfort and modern design. Guests value the spacious, well-furnished rooms equipped with necessary amenities and the spectacular views they offer. Some minor issues such as smaller room sizes and climate control do surface, but these do not significantly detract from the overall satisfaction.

Cleanliness remains a strong point at Hampton By Hilton Turkistan with high standards maintained across the hotel. Visitors consistently note the immaculate condition of rooms and common areas, supported by attentive cleaning staff.

The staff receives extensive commendation for their politeness, helpfulness and professionalism. This positive interaction greatly enhances the overall guest experience with the team often going above and beyond to ensure comfort and satisfaction for visitors.

While the free Wi-Fi service is generally well-received for its speed and ease of access, some guests report occasional connectivity issues. Similarly, the gym facilities, though basic, are adequate for a quick workout, offering a positive feature despite the limited equipment.

The hotel caters well to families, providing a friendly environment and adequate amenities for parents and children alike. Though some areas could benefit from improvements, such as children's TV channels and room sizes for larger families, the overall sentiment remains largely favorable.

Comfort is a significant highlight with guests frequently praising the hotel's comfortable, clean and spacious beds. The exceptional standards contribute to a restful stay, augmented by effective soundproofing and pleasant room environments.

For a three-star hotel, Hampton By Hilton Turkistan exceeds expectations with its well-maintained infrastructure and commendable service quality. Despite some minor issues, the hotel delivers a high standard of hospitality, earning recognition for its cleanliness, comfort and overall guest experience.
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Business Hotel
Hampton by Hilton hotels usually feature business centers, meeting rooms, and other services tailored to business travelers.

Accessible Hotel
This hotel offers a range of accessible features, including accessible queen guest rooms with transfer showers, non-slip grab rails, and raised toilet seats. Accessible parking, an elevator, and accessible vanities are also available.

Hotel with Gym
This hotel offers a well-equipped gym that many found useful and convenient for a quick workout. Guests appreciate the availability of gym facilities, which were included during their stay.

3-Star Hotel
This 3-star hotel offers a fitness center, free WiFi, and family rooms. Guests can enjoy a buffet and American breakfast. It is well-located and offers soundproofed rooms and diverse breakfast options.

Hotel Taking Steps Towards Sustainability

Family Friendly Hotel

Room Types
King Room This double room is air-conditioned and features a flat-screen TV, a tea and coffee maker, a safe deposit box and heating. The unit offers 1 bed.

Family Connecting Rooms The spacious family room provides air conditioning, a tea and coffee maker, a safe deposit box, heating, as well as a flat-screen TV. The unit offers 3 beds.

Queen Room - Mobility Access The double room provides air conditioning, a tea and coffee maker, a safe deposit box, heating and a flat-screen TV. The unit offers 1 bed.

Queen Room with Sofa Bed The triple room offers air conditioning, a tea and coffee maker, a safe deposit box, heating and a flat-screen TV. The unit offers 2 beds.

Twin Room The double room features air conditioning, a tea and coffee maker, a safe deposit box, heating and a flat-screen TV. The unit has 2 beds.

Connecting Family King Room The unit has 1 bed.

Connecting Family Room with Sofa Bed The unit has 1 bed.

Twin Room with Sofa Bed - Non-Smoking The unit has 3 beds.

Guest Reviews
Location
Hampton By Hilton Turkistan is ideally situated for anyone looking to explore the rich cultural and historical tapestry of Turkistan. The hotel’s prime location places guests within a short walking distance to key sights such as the Hoca Ahmet Yesevi Mausoleum, the Caravanserai and numerous other landmarks. This convenience makes it perfect for tourists wishing to immerse themselves in the city’s offerings without needing extensive travel.

The accolades for the location are numerous with many emphasizing its proximity to attractions, shops, restaurants and cafes. The central position also affords stunning views from the rooms, often including vistas of the mausoleum. The ease of access to attractions like the mosque, theaters and the park of the 1st President further cements its standing as the best spot for tourists.

Guests frequently praise the hotel for its stylish, clean and cozy environment, enhanced by the courteous staff and excellent service. Whether for a short visit or an extended stay, the convenience and quality of Hampton By Hilton Turkistan make it a top choice for enjoying the city's historical charm and vibrant atmosphere.

Breakfast
Despite some mixed opinions, the general sentiment towards the breakfast at Hampton By Hilton Turkistan is overwhelmingly positive. Guests have praised the breakfast for being good, delicious, varied and filling, making it a stand-out feature of their stay. The buffet style offers a wide selection of foods catering to different tastes with highlights such as fresh pastries, croissants, delicious waffles and an array of fresh ingredients.

Some reviews note the excellence of the breakfast, describing it as beyond praise, amazing and perfect, while appreciating the high quality and freshness of the products. The availability of local Kazakh dishes for special occasions like Nauryz has also been well-received. The breakfast area is clean and the staff, including a helpful chef, contribute to a pleasant dining experience by being on hand to assist with serving.

However, a few guests mentioned that the breakfast could benefit from more diversity and improvement. Some noted limited options with occasional mentions of non-fresh items and meager offerings. There were also instances of breakfast areas being crowded or inconveniently located in the lobby.

Overall, the breakfast at Hampton By Hilton Turkistan is a commendable aspect of the hotel stay, offering a rich array of delicious and satisfying choices, although there is room for enhancements to meet the expectations of all guests fully.

Dinner
Hampton By Hilton Turkistan offers some standout dining experiences but does come with a few limitations. Guests have noted the diversity in cuisine is pleasing and the quality of the food, including dinner and the offerings on the terrace restaurant, is generally satisfying and delicious. However, the lack of room service and the unavailability of food after 6 PM can be inconvenient, requiring guests to head down to the terrace for their meals. Additionally, the food area inside the hotel has been described as not quite cozy. The biggest concern seems to be the absence of a restaurant for lunch and dinner inside the hotel, aside from breakfast, which has puzzled some travelers. Despite this, the positive feedback on the cuisine and the terrace dining experience suggests that the food quality at the hotel is commendable if one is able to navigate the timing and service constraints.

Rooms
Hampton By Hilton Turkistan offers a diverse array of room experiences, predominantly praised for their cleanliness and comfort. Guests frequently highlight the rooms as being cozy, spacious and well-furnished with all necessary amenities, including comfortable beds, ironing boards and tea and coffee facilities. Modern design and stylish interiors add to the appeal, enhancing the overall guest experience.

The views from many rooms, particularly those overlooking the iconic "Koha Ahmed," are often described as spectacular, adding a scenic touch to the comfortable stay. Many guests also appreciate the new and fresh feel of the rooms, noting their cleanliness and tidiness as impeccable.

Despite the wealth of positive remarks, some guests mention smaller room sizes and occasional issues such as limited space, compact bathrooms and climate control challenges. However, these minor drawbacks seldom overshadow the overall satisfaction derived from the beautiful, well-equipped rooms.

The hotel location is convenient with everything within walking distance, making it an ideal choice for both business and leisure travelers. The combination of friendly design, cleanliness and comfort makes Hampton By Hilton Turkistan a highly recommended option for accommodation in the area.

Beds
The beds at Hampton By Hilton Turkistan are a highlight for many guests, consistently described as very comfortable, big and clean. Guests frequently mention the super comfortable mattresses and pillows, contributing to an excellent sleep experience. The wide beds, often noted for their crystal white linen, add to the overall comfort. Soundproofing in the rooms ensures a peaceful atmosphere, perfect for rest. Reviewers appreciate the cleanliness of the rooms and the bedding, enhancing their stay. The hotel's bed setup, including soft and cozy beds, has received numerous commendations, making it a reliable choice for those prioritizing comfort during their stay.

Cleanliness
Hampton By Hilton Turkistan receives high praise for its cleanliness with guests frequently mentioning clean rooms and a spotless environment throughout the hotel. Visitors appreciate the spacious, comfortable and modern interiors that contribute to a cozy atmosphere. The hotel itself is described as new, adding to the overall impression of tidiness and freshness.

Guests mention that the rooms and bathrooms are consistently very clean and well-maintained. Attention to detail in the cleaning service is evident with daily cleaning available and cleaners responding quickly to requests. The provision of high-quality hygiene products such as shampoo, conditioner and shower gel further enhances the guest experience.

While the majority of reviews highlight excellent cleanliness, there are occasional notes about areas that could use improvement, such as the main lobby toilets and some room walls. However, these instances do not significantly detract from the overall positive feedback about the hotel's cleanliness.

Guests also remark on the polite, attentive and sweet staff, who contribute to making the stay pleasant and comfortable. All in all, Hampton By Hilton Turkistan is highly regarded for its impeccable standards of cleanliness, ensuring a comfortable and enjoyable stay for its visitors.

Staff
The staff at Hampton By Hilton Turkistan receives high praise for their exceptional service and attitude. Many guests highlight the team's politeness, helpfulness and friendliness, which creates a welcoming atmosphere throughout the hotel. The reception staff, in particular, stands out for their responsive and professional demeanor with several mentions of specific employees and their exemplary service.

Visitors consistently note the staff's readiness to address any issues and fulfill requests promptly, contributing to a seamless guest experience. The personnel are described as attentive and caring without being intrusive, ensuring that guests feel comfortable and well-supported during their stay.

The dedicated team members, including the receptionists, are repeatedly commended for their pleasant interactions and efficient service. Despite a few remarks about occasional slow service, the majority of feedback underscores a high level of customer orientation and a genuine commitment to guest satisfaction.

Overall, the friendly and dedicated staff at Hampton By Hilton Turkistan plays a crucial role in enhancing the hotel's reputation, making it a recommended choice for travelers seeking excellent hospitality and service.

Wi-Fi
Guests at Hampton By Hilton Turkistan have generally positive things to say about the hotel's Wi-Fi. They appreciated that the service is free and does not require a password. Many mentioned that the internet speed was excellent and the Wi-Fi often worked well. However, there were some inconsistencies noted. Some guests experienced unstable connections and reported that the Wi-Fi could be weak at times. Additionally, there were issues with the Wi-Fi not functioning in the TV room or working with the television at all. Despite these occasional hiccups, guests generally found the Wi-Fi service to be good with some remarking that it was very good when it worked properly.

Gym
Hampton By Hilton Turkistan offers a well-equipped gym that many found useful and convenient for a quick workout. Guests appreciated the availability of gym facilities, which were included during their stay. While some reviews mention that the gym is basic and could benefit from additional equipment such as dumbbells, others felt it was sufficient for their needs. Overall, the gym is a positive feature of the hotel, though it may not meet the expectations of those seeking fully equipped fitness facilities or additional amenities like a spa.

Family
Hampton By Hilton Turkistan offers a family-friendly environment with several amenities catering to both parents and children. Many families enjoyed their stay, appreciating the hotel's thoughtful and caring staff and family-oriented setup. The rooms, while sometimes noted as small for a larger family, come fully equipped with essential features, including extra towels and unfolding sofas that comfortably fit families with two children.

The hotel has some limitations, such as the children's room being located away from the main area and the lack of children's TV channels. Despite this, many family stays were successful and the hotel's surroundings added to the overall positive experience. Some isolated issues were noted, like food poisoning from breakfast sausages and an incident where a child got scared. Nonetheless, many families left satisfied, highlighting a comfortable and enjoyable experience for all, including memorable stays and successful family reunions.

3 Star
Hampton By Hilton Turkistan offers an exceptional experience for a three-star hotel. Guests frequently commend the updated, clean and well-maintained infrastructure which elevates it above typical three-star standards. The cleanliness is consistently appreciated, contributing to a pleasant stay. Despite these positives, some guests have encountered issues such as malfunctioning fridges, absence of wardrobes and occasional missing blankets. Additionally, although the staff made efforts to explain the hotel's three-star status, there were instances where service fell short in resolving specific problems. Some travelers also noted that prices seemed high for a three-star rating. Nonetheless, the overall sentiment is that Hampton By Hilton Turkistan performs admirably for its category, offering a quality and well-kept environment that deserves recognition.


No, Hampton By Hilton Turkistan doesn't have any pool.

No, a spa isn't available at Hampton By Hilton Turkistan.

No, Hampton By Hilton Turkistan doesn't allow dogs.

No, parking facilities aren't available at Hampton By Hilton Turkistan.

Yes, Hampton By Hilton Turkistan has a gym.

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