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Summary of reviewsResidenza il Nespolo - Estella Hotel Collection is a highly regarded accommodation located in the heart of Turin, offering easy access to significant landmarks like the Royal Palace and the Egyptian Museum. Its strategic proximity to Porta Nuova train station and various public transport options enhances the convenience of exploring the city. Nestled in a peaceful courtyard, guests commend its serene atmosphere amidst the vibrant surroundings, striking a perfect balance between convenience and tranquility.
The residence boasts clean, spacious and well-furnished apartments, ranging from studios to larger units, which cater to both short and long-term stays. These accommodations are praised for their modern design, comfortable beds and fully equipped kitchens, providing guests the flexibility to prepare their own meals. The natural light and outdoor spaces, such as quaint terraces, add to the charm, offering a serene escape within the bustling city.
Cleanliness is a standout feature with reviewers noting the immaculate upkeep of both private and shared spaces, contributing to an overall pleasant environment. The staff, particularly led by the exceptionally kind and efficient Mrs. Maria, are consistently lauded for their hospitality and attentiveness, enhancing the guest experience with their friendly and helpful nature.
While the residence does not offer breakfast, its location near excellent local bakeries and cafés provides ample alternatives for a satisfying morning start. Although the WiFi service receives mixed reviews with some citing connectivity issues, the overall guest experience remains highly positive.
Parking can be tricky, often requiring the use of paid options. Despite this, the helpful guidance of the staff, particularly Maria, mitigates some of the challenges guests might face. Lastly, while the standard beds receive glowing reviews for their comfort, the sofa beds are noted as a point of improvement due to issues of discomfort and noise.
In summary, Residenza il Nespolo - Estella Hotel Collection is celebrated for its ideal location, exceptional cleanliness and welcoming staff, making it a superb choice for travelers seeking comfort and convenience in a quiet, central setting. Show more
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Dog Friendly Apartment
This residence provides apartment-style accommodations suitable for guests with dogs. The apartments offer more space and amenities compared to standard hotel rooms. The property's location is convenient for accessing local attractions.
Dog Play Area
Do you accept dogs in all rooms? Yes
Is there an extra charge? Yes, € 15 per night
Should the dog owner notify you before checking in? Yes, During the booking process
What is the maximum number of dogs per room? Only one dog is allowed
Is there a maximum weight of dogs accepted? No
Are there any leash-free play areas? Yes
Should the dog be kenneled at all times in the room? Yes
Should the dog be kenneled/kept in a pet carrier at all times in public areas? No
Should the dog remain leashed at all times in the room? Yes
Should the dog remain leashed at all times in public areas? No
Are the dogs allowed on the furniture? Yes
Are the dogs allowed on beds? Yes on special sheets.
What are the basic requirements to accept a dog?
Must not be aggressive
Must be clean
Must not have fleas
Must have proof of current vaccinations
Must use designated areas
Owners must clean pet waste immediately
Owners are responsible for any damage caused by the dog
Must not bathe in the bathtub
Must not be left unattended in the room
Is there a refundable deposit to guard against damages? No
Do you provide any of these?
Emergency dog food
Except for dogs, do you also accept other pets? Yes
Do you have a written and comprehensive pet policy available on request? Yes
Answers last updated by Residenza il Nespolo - Estella Hotel Collection
StudioOpen-plan studio with sleeping area, living area and kitchenette with dishwasher, microwave and TV. The private bathroom comes with a shower.
One-Bedroom ApartmentOpen-plan studio with sleeping area, living area and kitchenette with dishwasher and microwave. The private bathroom comes with a shower.
Duplex ApartmentBoasting a private entrance, this air-conditioned apartment features 1 living room, 1 separate bedroom and 1 bathroom with a shower and a bidet. The apartment is furnished with a desk and a seating area and features a wardrobe and a dressing room. The unit has 2 beds.
About Residenza il Nespolo - Estella Hotel Collection
License: 001272-CIM-00028, IT001272B4L6UZSNR9
Guest Reviews
9.1
Excellent
Location
Residenza il Nespolo - Estella Hotel Collection enjoys an exceptional location in the heart of Turin, making it an ideal base for visitors looking to explore the city. Positioned just a stone's throw from Porta Nuova train station and a short walk from the historic city center, guests find it remarkably convenient for touring iconic landmarks like the Royal Palace, Mole Antonelliana and the Egyptian Museum. The residence's strategic location offers easy access to public transportation and the vibrant restaurant scene, yet it remains nestled in a peaceful, quiet courtyard away from the hustle and bustle of the city.
The central position allows guests to reach major tourist attractions on foot, enhancing the ease of exploring Turin. The area is well-served with many amenities including shops and parks nearby, creating a comfortable and practical lodging option for both short and long stays. Additionally, the proximity to major transport hubs makes it an excellent choice for those arriving by train or needing to travel to other parts of the city and beyond.
Guests consistently praise the cleanliness and tranquility of the residence, noting that despite its central location, it offers a serene escape from the city's noise. This combination of convenience, comfort and calm sets Residenza il Nespolo apart, providing a superb value for money and an optimal experience for those seeking to fully immerse themselves in the charm of Turin.
Breakfast
Guests at Residenza il Nespolo - Estella Hotel Collection have noted that breakfast is not included at the hotel. However, there are ample alternatives nearby for a satisfying morning meal. Many guests have appreciated the presence of a good pastry shop right next to the hotel entrance, where you can enjoy breakfast with amazing croissants and friendly staff. For those who prefer starting their day with coffee, there is a café called Café al 28 further down the street that offers coffee and sandwiches. Additionally, the rooms at the hotel are equipped with tea and coffee facilities and basic kitchen equipment for those who prefer to prepare breakfast themselves. Overall, while the hotel does not offer an in-house breakfast, its proximity to excellent local bakeries and cafés provides guests with convenient options for starting their day.
Rooms
Nestled in a tranquil courtyard, Residenza il Nespolo - Estella Hotel Collection offers clean, spacious and well-maintained accommodations perfect for a comfortable stay. The apartments, ranging from studios to spacious one-bedroom units, are consistently praised for their modern furnishings and thoughtful design. Guests appreciate the meticulously equipped kitchens, which include all necessary appliances and cooking essentials, making it easy to prepare meals during their stay.
The rooms are not only spacious and well-furnished but also notably clean and welcoming, ensuring a pleasant environment for all visitors. Each apartment is designed with comfort in mind, featuring cozy beds and well-organized spaces that cater to various needs, whether the guests are staying for a few days or an extended period. Several reviews highlight the excellent comfort levels, pointing out that the apartments are perfect for families and groups with enough space to accommodate four people comfortably.
Natural light and outdoor spaces add to the charm of Residenza il Nespolo with features like quaint terraces offering a quiet retreat. The tranquility of the inner courtyard and the secure environment contribute to the overall sense of peace and privacy. Despite being located in a central area, the apartments retain a calm and quiet atmosphere, making them an ideal choice for those seeking both convenience and relaxation.
The attention to detail is evident in every aspect of the accommodations, from the quality of the furniture to the provision of everyday essentials like paper towels and dishwasher tablets. The friendly and welcoming environment is further enhanced by the pleasant hosts, ensuring that the stay is as enjoyable as possible.
In summary, Residenza il Nespolo - Estella Hotel Collection stands out for its spacious, clean and well-equipped apartments, making it a reliable choice for travelers looking for comfort and convenience in a quiet yet central location.
Beds
Residenza il Nespolo - Estella Hotel Collection seems to offer a range of sleeping experiences that may suit various preferences. Many guests found the beds to be very comfortable with glowing descriptions such as extremely comfortable bed and super comfortable bed frequently mentioned. Some highlighted features include large and comfortable beds with extra pillows, offering additional comfort. Cleanliness and the central location also garnered positive remarks.
However, some areas need improvement, particularly regarding the sofa beds. There were multiple mentions of the sofa bed being uncomfortable, noisy and generally not up to standard with some guests noting issues such as tilting towards the center or protruding. Despite these concerns, the presence of real beds in some units was appreciated and found to be comfortable. Overall, while the standard beds receive high marks, the sofa beds seem to be a weak spot that could detract from an otherwise pleasant stay.
Cleanliness
Residenza il Nespolo - Estella Hotel Collection has consistently impressed guests with its impeccable cleanliness. Reviews frequently highlight that the hotel is meticulously clean with both public areas and individual rooms described as spotless, tidy and well-organized. The cleanliness extends to all aspects, including well-maintained utilities, modern furnishings and comfortable, fragrant linens. Guests appreciate that everything is not only clean but also fresh and welcoming, ensuring a pleasant stay. The combination of cleanliness, spacious accommodations and excellent maintenance makes the hotel a top choice for those seeking a comfortable and hygienic environment. Additionally, the staff are noted to be kind, efficient and helpful, further enhancing the overall positive experience.
Staff
Residenza il Nespolo - Estella Hotel Collection is renowned for its exceptional hospitality, largely thanks to Mrs. Maria, who is repeatedly praised by guests for her unparalleled kindness and efficiency. Maria's attention to detail and responsiveness consistently make guests feel well-attended to with many highlighting her warm and welcoming demeanor. Her friendliness and courteous nature are often described as a significant added value to the overall experience.
Guests often note how the entire staff follows suit, fostering an atmosphere of friendliness, patience and helpfulness. The welcoming nature of the team, including Carmine, enhances the stay, making it both comfortable and memorable. Visitors appreciate the impeccable cleanliness and effective management of the premises, further contributing to the positive guest experience.
In summary, the staff at Residenza il Nespolo, led by the exemplary Maria, goes above and beyond to ensure guests receive a warm and friendly reception, making it a standout choice for travelers seeking genuine hospitality.
Wi-Fi
Guests of Residenza il Nespolo - Estella Hotel Collection have offered mixed feedback regarding the hotel's WiFi service. On the positive side, some guests noted strong and very good internet connectivity with good internet speed enhancing their stay. However, several reviews indicated intermittent connectivity issues with some guests experiencing weak or slow WiFi signals, particularly in specific rooms or areas such as Studio 7. The hotel does face criticism for its Wi-Fi range with a few guests mentioning that the internet was difficult to pick up or practically unusable in certain spots, such as near tables and beds. Overall, while some guests enjoyed a positive experience with the WiFi, others encountered challenges that suggest room for improvement in providing a more reliable and widespread connection.
Parking
Residenza il Nespolo offers a strategic location, making it ideal for exploring the city center. However, parking can be a bit challenging. Guests frequently mention the necessity of using paid parking spaces with some noting that street parking is inevitable and often complicated. Mrs. Maria, the host, is known for her helpfulness, providing clear information and practical solutions for parking, which many guests appreciate.
Parking nearby often requires payment with the closest parking facilities being about a 5-minute walk away. Costs vary, typically around 1.50 to 2.50 euros per hour, depending on the time. Some guests have found convenient indoor parking lots just a short walk from the property, while others have faced difficulties finding available spaces. The lack of free parking options is notable; therefore, visitors need to be mindful of parking regulations and fees to avoid inconveniences. Overall, while parking can be somewhat tricky and a paid option is often necessary, the assistance provided by the host helps alleviate some of the stress.
No, Residenza il Nespolo - Estella Hotel Collection doesn't have any pool.
No, a spa isn't available at Residenza il Nespolo - Estella Hotel Collection.
Yes, Residenza il Nespolo - Estella Hotel Collection welcomes dogs. For more information, read the answers to the Dog Friendly questionnaire
No, parking facilities aren't available at Residenza il Nespolo - Estella Hotel Collection.
No, Residenza il Nespolo - Estella Hotel Collection doesn't have a gym.