NH Collection Torino Santo Stefano

Turin , , Via Porta Palatina 19 (Show on Map)
8.6
Very Good


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Summary of reviewsThe NH Collection Torino Santo Stefano, situated in the heart of Turin, offers an exceptional stay with a blend of modern comfort and historical charm. The hotel's location is one of its standout features, placing guests within walking distance of major attractions like the Royal Palace, Piazza Castello and the Cathedral. The surrounding neighborhood strikes a perfect balance between vibrant city life and tranquil moments, creating a serene yet lively environment.

Breakfast at the NH Collection Torino Santo Stefano is highly acclaimed for its extensive and varied offerings. Guests appreciate the high-quality options, including sweet, savory and dietary-specific choices, all served in a pleasant setting. Occasional critiques mention the need for improved vegan options and better organization during peak times, but these are outweighed by the overall positive sentiments.

The on-site dining experience is also noteworthy. The hotel’s restaurant is praised for its fantastic and delightful cuisine, offered in an elegant ambiance. Some guests have noted occasional slow service, but the value and quality remain highly appreciated. The hotel's central location provides convenient access to various dining options in Turin, enhancing the culinary experience.

Rooms at the NH Collection Torino Santo Stefano are spacious, comfortable and well-decorated, often with beautiful views of the city or the hotel's courtyard. The blend of modernity and historical elements in the architecture adds to the charm. Guests enjoy the functional design, comfortable beds and cleanliness, although a few have mentioned challenges with temperature control and minor issues with decor.

Cleanliness is a strong point for the hotel with numerous reviews highlighting the spotless and well-maintained rooms and common areas. The attentive housekeeping ensures a consistently neat environment, contributing significantly to guest satisfaction.

The hotel's staff is frequently praised for their professionalism, friendliness and willingness to go above and beyond for guests. The reception team is particularly noted for their efficient and warm service, enhancing the overall guest experience.

Opinions on the free Wi-Fi are mixed. While many guests find the connection to be excellent and reliable, some have experienced intermittent issues, particularly in the rooms. Despite this, the staff's responsiveness in addressing connectivity needs is positively noted.

NH Collection Torino Santo Stefano excels as a family-friendly establishment, offering connecting rooms and tailored services for families, including pet-friendly accommodations. The convenient private parking and the staff's accommodating nature add to the comfort of family stays.

The hotel’s proximity to Turin's nightlife makes it an ideal choice for those looking to explore the city’s vibrant social scene. Its central location near numerous restaurants, bars and cafes provides various options for evening entertainment while still offering a peaceful retreat.

The quality of the beds is another frequently mentioned highlight with guests raving about their comfort, contributing to restful nights.

Overall, the NH Collection Torino Santo Stefano meets and often exceeds the expectations of a four-star hotel with its luxurious hospitality, attentive service and prime location, making it a top choice for travelers to Turin.
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Luxury Hotel

Hotel Taking Steps Towards Sustainability

Hotel for Honeymoon

Family Friendly Hotel

Dog Friendly Hotel

Romantic Hotel

Hotel near Nightlife Spots

Business Hotel

Accessible Hotel

4-Star Hotel

Room Types
Superior Double or Twin Room Spacious air-conditioned rooms, with large bathroom, walk-in wardrobe and an LCD TV with satellite and pay-per view channels. Free WiFi is available. No extra bed available.

Superior Single Room Offering free toiletries, this single room includes a private bathroom with a bath or a shower, a bidet and a hairdryer. The single room offers air conditioning, soundproof walls, a minibar, a wardrobe, as well as a flat-screen TV with satellite channels. The unit has 1 bed.

Superior Double or Twin Room Dinner Package Featuring free toiletries, this twin room includes a private bathroom with a bath or a shower, a bidet and a hairdryer. This twin room is air-conditioned and has a flat-screen TV with satellite channels, soundproof walls, a minibar and a wardrobe.

Premium Double or Twin Room Offering free toiletries, this twin room includes a private bathroom with a bath or a shower, a bidet and a hairdryer. The air-conditioned twin room offers a flat-screen TV with satellite channels, soundproof walls, a minibar and a wardrobe.

Premium Double or Twin Room free parking Providing free toiletries, this twin room includes a private bathroom with a bath or a shower, a bidet and a hairdryer. The twin room provides air conditioning, soundproof walls, a minibar, a wardrobe, as well as a flat-screen TV with satellite channels.

Premium Double or Twin Room free parking with breakfast Featuring free toiletries, this twin room includes a private bathroom with a bath or a shower, a bidet and a hairdryer. The twin room features air conditioning, soundproof walls, a minibar, a wardrobe and a flat-screen TV with satellite channels.

Premium Double or Twin Room with Terrace This air-conditioned twin room is comprised of a flat-screen TV with satellite channels, a private bathroom as well as a terrace.

Premium Double or Twin Room XL Offering free toiletries, this twin room includes a private bathroom with a bath or a shower, a bidet and a hairdryer. The twin room offers air conditioning, soundproof walls, a minibar, a wardrobe and a flat-screen TV with satellite channels.

Premium Double or Twin Room XL with Extra Bed (2 Adults + 1 Child) Providing free toiletries, this twin room includes a private bathroom with a bath or a shower, a bidet and a hairdryer. The air-conditioned twin room provides a flat-screen TV with satellite channels, soundproof walls, a minibar and a wardrobe.

Premium Double or Twin Room XL with Extra bed Featuring free toiletries, this triple room includes a private bathroom with a bath or a shower, a bidet and a hairdryer. This triple room is air-conditioned and has a flat-screen TV with satellite channels, soundproof walls, a minibar and a wardrobe.

Junior Suite The air-conditioned suite features 1 bedroom and 1 bathroom with a bath or a shower and a bidet. The suite provides soundproof walls, a minibar, a wardrobe, a safe deposit box and a flat-screen TV with satellite channels. The unit offers 1 bed.

Junior Suite with Extra Bed (2 Adults + 1 Child) The air-conditioned suite features 1 bedroom and 1 bathroom with a bath or a shower and a bidet. The suite provides soundproof walls, a minibar, a wardrobe, a safe deposit box and a flat-screen TV with satellite channels. The unit offers 1 bed.

Junior Suite with Extra bed The air-conditioned suite features 1 bedroom and 1 bathroom with a bath or a shower and a bidet. The suite provides soundproof walls, a minibar, a wardrobe, a safe deposit box and a flat-screen TV with satellite channels. The unit offers 1 bed.

Family Adjoining Room (2 Adults + 2 Children) Featuring free toiletries, this family room includes a private bathroom with a bath or a shower, a bidet and a hairdryer. The spacious family room features air conditioning, soundproof walls, a minibar, a wardrobe and a flat-screen TV with satellite channels.

Family Adjoining Room (3 Adults + 1 Child) Featuring free toiletries, this family room includes a private bathroom with a bath or a shower, a bidet and a hairdryer. The spacious family room features air conditioning, soundproof walls, a minibar, a wardrobe and a flat-screen TV with satellite channels.

Family Adjoining Room with Extra Bed (3 Adults + 2 Children) Featuring free toiletries, this family room includes a private bathroom with a bath or a shower, a bidet and a hairdryer. The spacious air-conditioned family room features a flat-screen TV with satellite channels, soundproof walls, a minibar and a wardrobe.

Family Adjoining Room with Extra Bed (4 Adults + 1 Child) Providing free toiletries, this family room includes a private bathroom with a bath or a shower, a bidet and a hairdryer. The spacious family room provides air conditioning, soundproof walls, a minibar, a wardrobe and a flat-screen TV with satellite channels.

Guest Reviews
8.6
Very Good
Location
The NH Collection Torino Santo Stefano boasts an exceptional location that is consistently praised by guests. Situated in the very heart of Turin, the hotel offers unparalleled proximity to the city's historic and cultural attractions. Visitors have found it to be a perfect base for exploring Turin on foot with major landmarks such as the Royal Palace, Piazza Castello and the Cathedral just a stone's throw away.

The convenience of being centrally located is highlighted with everything from museums and historical sites to restaurants, bars and shopping districts within easy walking distance. Guests appreciate the blend of peacefulness and vibrancy in the hotel's neighborhood, making it both lively and tranquil at the right moments.

In addition to its prime location, the NH Collection Torino Santo Stefano is housed in a beautifully restored historic building, which adds a touch of charm and uniqueness to the stay. The hotel's strategic positioning also makes it convenient for business travelers with good connectivity to public transport and easy access by car, supported by ample parking facilities.

Overall, the hotel's location is perfect for anyone looking to immerse themselves in Turin's rich heritage while enjoying modern comforts and convenience.

Breakfast
At NH Collection Torino Santo Stefano, the breakfast offerings have garnered numerous commendations for their quality and diversity. Guests have consistently highlighted the breakfast as a high point of their stay, lauding it as fantastic, delicious, extensive and varied. Many have described the breakfast buffet as plentiful with a wide range of fresh, high-quality options including sweet and savory items, local products and dishes that cater to special dietary needs such as gluten-free and vegetarian choices.

The service is frequently noted to be excellent and well-organized, contributing to a pleasant dining experience. The breakfast setting, whether in a beautiful garden terrace or an indoor patio, adds to the overall charm, allowing guests to start their day in a relaxing atmosphere.

However, there are occasional mentions of areas for improvement, such as the need for better variety in vegan options and addressing organizational challenges during peak times or under special conditions like COVID-19 restrictions. Despite these occasional critiques, the overall sentiment remains highly positive with many guests expressing that the breakfast exceeded their expectations and was a delightful part of their stay.

Dinner
NH Collection Torino Santo Stefano offers guests a notable culinary experience, highlighted by an excellent on-site restaurant recognized for its bistronomic quality. Diners have praised the hotel's restaurants for the delicious cuisine and elegant ambiance, considering the dinner offerings as fantastic and delightful. The standout dishes are accompanied by quality service, although some reviews mentioned slow service. The value for money, especially the bistro La Pista, received commendations for its exquisite tasting menu.

Breakfast also received mixed opinions; some guests enjoyed the high level of cooking, while others found it expensive or incomplete. The Michelin-rated chef's presence indicates a level of sophistication in the meals with exceptional mentions of specific dishes like the lasagna from the bar menu.

The hotel’s location in the heart of Turin is particularly convenient for food lovers. It is surrounded by an impressive variety of excellent dining options, from local eateries to fine dining spots. Numerous nearby bars and restaurants make it an ideal choice for those looking to explore the local culinary scene. Despite some minor shortcomings in service speed and portion sizes, the overall dining experience at the hotel and its vicinity is highly appreciated by travelers.

Rooms
Located in the heart of the historic center near the Palatina Gate, 'NH Collection Torino Santo Stefano' is known for its spacious, comfortable and well-decorated rooms. Guests have praised the hotel's clean and well-maintained accommodations, featuring modern designs and all necessary amenities. Many rooms offer beautiful views of the city or the hotel's impressive courtyard, adding to the overall charm.

The architecture of the hotel seamlessly blends modernity with touches of the building's historical elements, such as sloping wooden ceilings and unique structures. The rooms are often described as large, airy and equipped with high-quality toiletries, comfortable beds and, in some cases, terraces or panoramic balconies. Guests particularly appreciate the functional design, comfortable bedding and the cleanliness of the rooms and bathrooms.

Moreover, the hotel provides excellent soundproofing, ensuring a peaceful stay despite being centrally located. Select rooms are also noted for their unique attic-style layouts, although this has received mixed feedback. On occasions, some guests found the temperature control challenging, reporting rooms that were either too hot or too cold.

Additionally, the hotel staff is frequently mentioned for their friendly and helpful nature, further enhancing the guest experience. Breakfast is another highlighted feature, offering a wide variety of choices and local products, delighting visitors with its quality and variety.

However, some areas may require attention, such as outdated decor in certain rooms and occasional lapses in room cleaning services. Despite these minor issues, the overall guest experience remains highly positive with 'NH Collection Torino Santo Stefano' praised for its luxury, comfort and excellent location.

Beds
Guests at the NH Collection Torino Santo Stefano rave about the comfort and quality of the beds, underlining them as a significant highlight of their stay. The beds and bedding are frequently described as very comfortable, super comfortable and exceptionally comfortable, providing a great night's sleep. Many reviews mention the spaciousness of the beds with king-size and queen-size options being particularly noted for their comfort and size. The rooms themselves are also praised for being clean, modern and functional, adding to the overall restful experience. However, there are sporadic mentions of beds being too soft or uncomfortable for some, indicating that personal preferences in mattress firmness can vary. Overall, guests seem to find the bedding at NH Collection Torino Santo Stefano to be of excellent quality, contributing positively to their travel experience.

Cleanliness
NH Collection Torino Santo Stefano consistently receives feedback highlighting its high standards of cleanliness. Guests frequently describe the hotel and its rooms as very clean, spotless and extremely well-maintained. Many reviews emphasize that the rooms are spacious, modern and comfortable, which adds to the overall positive experience.

The hotel's cleanliness extends beyond the rooms with common areas also being noted as tidy and well-kept. Visitors appreciate the attention to detail, such as clean towels and fresh supplies available daily. The meticulous housekeeping services mean that bed sheets and room furniture remain pristine, ensuring a consistently neat environment for guests.

However, a few reviews suggest areas for improvement, particularly around bathrooms and bathtubs, where cleaning might need further attention. Despite occasional remarks about specific areas not meeting expected standards, the overall sentiment remains positive with numerous guests praising the impeccable cleanliness and hygiene practices upheld by the hotel.

In summary, NH Collection Torino Santo Stefano is recognized for maintaining a clean and comfortable atmosphere across its premises, significantly contributing to the hotel's appeal and guest satisfaction.

Staff
The guest reviews of NH Collection Torino Santo Stefano consistently highlight the exceptional quality of the hotel staff. Guests frequently describe the staff as outstanding, friendly and extremely professional. The reception team, in particular, receives high praise for their courteous and efficient service with many guests noting their welcoming and warm demeanor.

Overall, guests appreciate the staff’s attentiveness and helpfulness, often mentioning their willingness to go above and beyond to accommodate requests and provide useful local recommendations. The kindness and efficiency of the entire team contribute significantly to a pleasant and comfortable stay, making guests feel valued and well cared for.

Instances of less satisfactory experiences do exist with a few mentions of unhelpfully slow or indifferent reception staff. However, these comments are rare compared to the overwhelmingly positive feedback.

In summary, the staff at NH Collection Torino Santo Stefano are regarded as a key highlight, noted for their professionalism, friendliness and excellent service, which aids in creating a welcoming environment for all guests.

Wi-Fi
At 'NH Collection Torino Santo Stefano', guest opinions about the Wi-Fi experience vary notably. Many guests commend the hotel for offering excellent, stable and fast Wi-Fi that works great and has good coverage throughout the hotel. The connection is mostly described as reliable with some highlighting that the staff were prompt in addressing any connectivity needs.

However, several reviews point out inconsistencies in the Wi-Fi quality, particularly within the rooms. Issues such as unstable or intermittent connections, poor signals and the inability to access streaming services like YouTube and Netflix are mentioned. A few guests noted that free Wi-Fi didn't work, necessitating an additional payment for a better connection, which was seen as a drawback.

Overall, while the Wi-Fi performance at NH Collection Torino Santo Stefano is generally favorable and praised for its stability and speed by many, a segment of guests experienced connectivity issues indicating room for improvement.

Family
The NH Collection Torino Santo Stefano in Turin emerges as a family-friendly haven, superbly located in the historic city center, close to many museums—ideal for cultural family outings. The hotel provides connecting rooms tailored for families, ensuring convenience and comfort with some rooms specifically equipped for those with mobility disabilities, including facilities like separate bathrooms.

The ambiance at the hotel is notably warm and welcoming with a staff renowned for their constant smiles and accommodating nature. Families can find a kid-friendly reception which sets the tone for a pleasant stay. Extra towels and other amenities are easily provided upon request. Notably, the hotel manages to create a refined yet homely environment, making it perfect for family getaways.

Guests have highlighted the convenience of the private parking, which adds to the comfort and security of staying at the hotel with children. Special mention goes to staff members like Eleonora and Federica, who have been praised for giving parents much-needed quiet moments, showcasing the hotel's thoughtful service.

For families traveling with pets, the hotel stands out with its welcoming stance toward dogs, enhancing the familial warmth. The overall structure and setup of the hotel are conducive to family stays, making it a superior choice for family trips to Turin.

Nightlife
The NH Collection Torino Santo Stefano enjoys a prime central location that makes it an excellent choice for those looking to explore Turin's nightlife. Many guests have praised the abundance of restaurants, bars and cafes that are just around the corner, giving visitors a variety of dining and entertainment options within easy walking distance. The Roman Quadrilateral area is particularly noted for its multitude of eateries and vibrant spots, adding to the overall excitement and charm of the neighborhood.

Despite its close proximity to nightlife, the hotel is described as fairly quiet, providing a peaceful retreat amidst the bustling city. Guests appreciate the safe, quiet neighborhood which ensures a restful night's sleep after an evening of dining and socializing. The nightlife district being just 800 meters away is a big plus for those seeking a lively night out, yet wanting to return to a tranquil hotel environment.

The blend of a central, convenient location with a calm and secure setting makes NH Collection Torino Santo Stefano a well-regarded choice for travelers eager to immerse themselves in Turin’s vibrant nightlife while enjoying a serene place to stay.

4 Star
Nestled in the heart of Torino, NH Collection Torino Santo Stefano offers an experience that aligns well with the expectations of a four-star hotel. Guests have praised its luxurious hospitality and high-quality standards, describing it as a beautiful and superbly maintained establishment. Many reviews highlight that the hotel meets the criteria of a four-star rating, boasting great features and functional benefits that contribute to an enjoyable stay. The decor is in line with what one would expect from a hotel of this category and many find the ambiance fitting for a classic four-star accommodation.

The breakfast service, however, receives mixed feedback. While some guests regard it as being in line with four-star standards, others feel it falls short with certain aspects of the menu and service more reminiscent of a three-star offering. The breakfast price has also been noted as excessively high for the quality provided.

Despite a few critiques regarding specific services not entirely meeting the four-star benchmark, the overall sentiment leans positively with numerous guests highly recommending the hotel for its excellence. The NH Collection Torino Santo Stefano remains a popular choice for travelers seeking a reliable four-star experience in Torino.

Business
NH Collection Torino Santo Stefano offers an excellent environment for business travelers. Its central location is highly convenient for accessing office buildings and other business-related venues in the city. The facility itself is well-decorated and offers a pleasant, business-first atmosphere, making it ideal for professional stays and business trips.

Guest reviews highlight the hotel’s friendly and professional staff, efficient reception arrangements and quality service. The business services are robust, including a business center and appropriate conference and convention facilities. These features reinforce its reputation as a business hotel, catering well to the needs of business travelers.

The hotel also provides high-level cleanliness and an inspiring environment. The breakfast service is rated highly with options like freshly prepared scrambled eggs, setting a positive tone for the day. The functional desk setups in the rooms allow for productive work sessions, making it suitable for all business functions.

While some minor issues such as check-in delays were noted, the overall professionalism and friendliness of the staff make NH Collection Torino Santo Stefano a highly recommended choice for business trips. The convenient structure and location, combined with dedicated business amenities, create a seamless experience for any business traveler.

Accessible
NH Collection Torino Santo Stefano consistently receives favorable remarks for its accessibility features, positioning it as a practical choice for travelers with disabilities. The hotel’s central location makes it easy to walk to major tourist attractions like the cathedral and city center, further adding to its convenience.

Guests frequently commend the hotel for its direct access to a secure underground garage with the added advantage of an elevator connecting the parking lot to the rooms. This ease of access is extended to all tourist sites, ensuring a smooth experience for those with mobility issues. Additionally, the hotel offers accessible facilities such as handicap-friendly parking, rooms, toilets and public transport access.

While the hotel's inclusivity services cover many bases, there are areas for improvement. Some visitors noted that bathtubs and showers presented safety challenges, particularly for older travelers and those with mobility disabilities, as they are only accessible via steps and can be slippery. Despite these concerns, most areas of the hotel remain generally easy to navigate with accessible rooms and facilities ensuring a comfortable stay.

Further, the hotel staff receives mixed feedback with some guests indicating room for better accommodation of handicap needs. However, overall reviews highlight the establishment's commitment to accessibility, making it a viable option for travelers requiring such amenities. The availability of accessible features like parking, public transport and fully equipped rooms significantly contributes to the hotel's appeal among guests with disabilities.

Honeymoon
NH Collection Torino Santo Stefano is a romantic hotel lauded for being a perfect choice for honeymooners. The hotel features next-level cabins and incredible beds that offer a great experience for honeymoon couples. Guests appreciate the touch of courteous staff and thoughtful gifts that enhance their stay. Described as both clean and quiet, the overall ambiance is ideal for those seeking a serene and romantic getaway. The hotel provides special rooms designed to cater to honeymooners, ensuring a memorable and intimate experience.

Luxury
NH Collection Torino Santo Stefano stands out as a modern and upscale establishment, exuding elegance and chic sophistication. The hotel's beautiful design and stylish interior create a welcoming and luxurious atmosphere, balanced perfectly to maintain a noble and reserved charm. The rooms are not only spacious but also provide a luxurious impression with high-end amenities, such as luxury bedding and exclusive products, including facial masks. Guests consistently mention the exceptional staff and their attentive service, which significantly enhances the luxurious experience.

The hotel offers an excellent breakfast and maintains a fresh, clean environment, ensuring a comfortable stay. The quiet and well-functioning establishment provides breathtaking views from the rooms, adding to the serene ambiance. NH Collection Torino Santo Stefano is described as a 4-star hotel that perfectly meets its rating, offering luxury at a very affordable price. Guests feel a sense of care and attention throughout their stay, making it a memorable and luxurious experience.

Romantic
NH Collection Torino Santo Stefano provides a delightful setting perfect for romantic getaways. The cozy rooms, splendid restaurant and breathtaking views make it an ideal choice for honeymooners. The rooftop offers a superb view, especially at night, adding to the romantic atmosphere. The hotel is quiet, ensuring a peaceful stay and the staff is attentive and friendly. The overall aesthetics, including a beautiful bathtub area, contribute to a sense of luxury and romance. Its proximity to a lovely square offers additional charm for couples looking to spend evening moments together. Clean rooms and a well-maintained environment further enhance the appeal, making it a great accommodation for a romantic stay.

Dog Friendly
NH Collection Torino Santo Stefano stands out as an exceptionally pet-friendly hotel, offering a warm and accommodating environment for guests traveling with their furry friends. Dogs are treated like royalty, often greeted with a welcome teddy bear and provided with all necessary supplies such as bowls and baskets. The staff ensures that animals feel as welcomed and comfortable as their human counterparts, making it a well-regarded choice for pet owners.

The hotel takes pride in its dedication to creating a nurturing space for pets, as highlighted by the myriad positive remarks about the amenities and services specifically catering to dogs. However, some limitations exist, such as not allowing dogs in the breakfast or restaurant areas, which necessitates alternative arrangements for meals.

Overall, NH Collection Torino Santo Stefano offers a comprehensive and thoughtful approach to accommodating pets, ensuring they, too, have a pleasant stay.


No, NH Collection Torino Santo Stefano doesn't have any pool.

No, a spa isn't available at NH Collection Torino Santo Stefano.

Yes, NH Collection Torino Santo Stefano welcomes dogs.

No, parking facilities aren't available at NH Collection Torino Santo Stefano.

No, NH Collection Torino Santo Stefano doesn't have a gym.

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