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Lotte Hotel Guam

Tumon , 185 Gun Beach Road Tamuning Guam (Show on Map)

8.2

Very Good

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1 room2 guests 1 room, 2 guests

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Summary of reviewsLotte Hotel Guam is a highly recommended hotel for those looking for a great location with beautiful views and close proximity to the beach. The breakfast is highly praised for its quality and variety with many guests raving about the Korean breakfast options. The rooms are clean and spacious with essential amenities and some even have their own wifi. The pool area is well-maintained and provides easy access to the beach with the infinity pool having a stunning view. The hotel staff is amazing and provides top-notch service to all their guests. Families with children will love the kids' room, swimming pool and beach activities. While some guests noted that the hotel lacked a certain level of perfection, the majority agreed that the hotel is amazing with great views and excellent facilities. Overall, Lotte Hotel Guam is a must-stay for anyone looking for a luxury experience on their Guam vacation.
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Categories

Luxury Hotel

Beachfront Hotel

What is between the hotel and the beach?

Nothing. The beach is directly accessible from the hotel

Answers last updated by our editors

Hotel near The Beach

Hotel for Honeymoon

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Infinity Pool Heated Pool Children's Pool Panoramic View Pool Outdoor Pool

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5-Star Hotel

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Room Types

Island Deluxe Twin Room with Partial Ocean View This air-conditioned room offers a balcony, a flat-screen TV with cable channels, a refrigerator and tea/coffee making facilities. Please note that the price is based on 2 guests. Maximum occupancy is 3 adults and 1 child or 2 adults and 2 children (see Hotel Policies). Please note that the third guest will be accommodated on a roll-away bed for an additional charge. Children 12 years and older are required to book as an adult.

Island Premier Twin Room with Partial Ocean View This air-conditioned room offers a balcony, a flat-screen TV with cable channels, a refrigerator and tea/coffee making facilities. Please note that the price is based on 2 guests. Maximum occupancy is 3 adults and 1 child or 2 adults and 2 children (see Hotel Policies). Please note that the third guest will be accommodated on a roll-away bed for an additional charge. Children 12 years and older are required to book as an adult.

Island Two-Bedroom Family Suite This air-conditioned suite offers a balcony, a flat-screen TV with cable channels, a refrigerator and tea/coffee making facilities. The suite also offer 2 sparate bderooms with separate kitchenette and living room.

Ocean Front Club This air-conditioned room offers a balcony, a tea and coffee making facilities, a refrigerator and a flat-screen TV with cable channels. This room offers a benefit that includes: Club lounge access with breakfast at La Seine Restaurant Afternoon tea and Happy hour at the Club Lounge.

Ocean Front Deluxe Located in the tower wing, this air-conditioned room offers a balcony, a flat-screen TV with cable channels, a refrigerator and tea/coffee making facilities. Please note that the price is based on 2 guests. Maximum occupancy is 3 adults and 1 child or 2 adults and 2 children. (see Hotel Policies). Please note that the third guest will be accommodated on a roll-away bed for an additional charge. Children 12 years and older are required to book as an adult.

Bread Barbershop Pool Side Club This twin room has a balcony and bathrobe. This room offers a benefit that includes: Club lounge access with breakfast at La Seine Restaurant Afternoon tea and Happy hour at the Club Lounge.

King or Twin Poolside Suite This suite comprises 1 living room, 1 separate bedroom and 2 bathrooms with a bath and free toiletries. The air-conditioned suite provides a flat-screen TV, a tea and coffee maker, a seating area as well as pool views. The unit offers 2 beds. This room offers a benefit that includes: Club lounge access with breakfast at La Seine Restaurant Afternoon tea and Happy hour at the Club Lounge.

Island Premier Twin Room No View Offering free toiletries and bathrobes, this twin room includes a private bathroom with a bath, a shower and a bidet. A seating area with a flat-screen TV, air conditioning and a balcony are featured in this spacious twin room. The unit offers 2 beds.

About Lotte Hotel Guam

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Guest Reviews

8.2

Very Good

Location

Lotte Hotel Guam boasts a great location with beautiful views and close proximity to the beach. Guests can easily walk to nearby restaurants and convenience stores and the hotel's parking is well-managed. While the tower wing requires a longer walk from the parking lot, it is still manageable. The hotel is situated in a relatively calm area, despite being near the busy streets of Tumon. Some guests noted that the island wing is a bit far, but the rooms with ocean views make up for it. Overall, the location is highly praised with some minor inconveniences.

Breakfast

If you're planning a trip to Guam and are looking for a hotel with a great breakfast, Lotte Hotel Guam could be the perfect choice for you! While some guests noted that breakfast wasn't included in their room rate, those who did indulge in the hotel's morning fare were overwhelmingly pleased with the options available. Previous visitors have raved about the quality of the food with many praising the Korean breakfast options in particular. Guests can enjoy breakfast, dinner and even brunch at the hotel's Laseine restaurant. Some guests noted that the selection and variety of breakfast items were not always consistent, but overall, guests seemed quite happy with the quality of food available. Don't forget to try the Morning Ice Americano for a refreshing start to your day!

Dinner

The Lotte Hotel Guam offers a variety of dining options for its guests, including the LaSeine restaurant which unfortunately was closed. However, guests were impressed with the quality of the dinner provided at the hotel and enjoyed dining at LaSeine when it was open. Some guests also mentioned trying out neighboring restaurants like Tsubaki, Outback and Italian restaurants that were all child-friendly and within walking distance. However, there were some negative reviews about the food options at the hotel, particularly the brunch and dinner which were described as being the hotel's weak point. Overall, the hotel provides a satisfactory dining experience, but guests may want to explore other options nearby for greater variety.

Rooms

Lotte Hotel Guam offers updated rooms and facilities with amazing views from the balcony. The rooms are clean and spacious with essential amenities and some even have their own wifi. While some guests mentioned old finishes and noisy surroundings, others were pleased with the room size and cleanliness. The bathroom was a highlight for many with some even describing it as huge and super clean. The hotel is a great option for families with some rooms having two separate areas for privacy. While some guests mentioned outdated facilities and cleanliness issues, many were satisfied with the overall room condition and comfortable beds.

Cleanliness

The Lotte Hotel Guam has received mixed reviews about its cleanliness. Some guests found the rooms to be outdated, dirty and not well-maintained, while others praised the hotel's cleanliness and housekeeping services. Some guests even reported mold and foul smells in the bathroom, while others found the rooms to be spotless. Housekeeping had a tough time keeping up with sandy conditions due to the hotel's proximity to the beach. Although the hotel's facilities are outdated, guests appreciated the staff's friendliness and willingness to accommodate requests for additional cleaning. If you're looking for a modern and pristine hotel, this may not be the one for you, but if you value friendly service and don't mind a few imperfections, then the Lotte Hotel Guam may still be worth it.

Staff

Based on confirmed guest reviews, Lotte Hotel Guam has a helpful, friendly and professional staff. Some reviewers mentioned that some front desk staff had difficulty speaking English, but overall, the staff were polite and informative when asked questions. Many reviewers appreciated the presence of Korean staff, who made communication easier and provided excellent service. Housekeeping was quick and efficient and balcony views were stunning. One reviewer even thanked Mr. Ralph for making their stay better. However, a few reviewers noted inconsistent information provided by staff and occasional instances of staff being too busy to attend to guests. Nonetheless, the majority of reviews praised the staff for their kindness, helpfulness and language skills.

Pool

The Lotte Hotel Guam boasts an amazing pool area that provides easy access to the beautiful beach. Guests loved the well-maintained pool and the infinity pool which had a stunning view. The pool bar was a nice touch and the bartender was friendly and down to earth. Although some reviewers mentioned that the shower and cabana facilities were old and not well-maintained, the pool itself was highly praised for its good water quality and management. Guests were happy to receive coupons for the pool cabana, but some noted that there were restrictions in place. The hotel staff were noted for their kindness, making guests feel welcome. Families with children appreciated the kids' room which provided a space for entertainment. However, the main pool was under construction at the time of some guests' stays and not accessible. Overall, the guests agreed that the pool was a highlight of their stay and highly recommended it.

Beach

Lotte Hotel Guam boasts an excellent location with easy access to the beach. Guests can enjoy a short stroll to Gun beach for snorkeling or relax on the private beach. The beach is described as beautiful with clear waters and some guests even spotted Tumon beach from the hotel. The beachfront is quiet and peaceful, perfect for a relaxing day. The hotel's swimming pool facilities and beach access are also highly appreciated. Families with children will love the kids' room, swimming pool and beach activities. The staff members are noted as friendly and helpful. It's no wonder guests are happy to stay here for the great quality at a reasonable price.

Family

If you're planning a family trip to Guam, Lotte Hotel Guam is definitely one to consider. The island family suite is spacious and comfortable, perfect for families with kids of all ages. The kids were able to play in the kids' room, swim in the pool or the ocean, all while we enjoyed the lovely view. The hotel staff was friendly and helpful. The Korean breakfast was a highlight for us, though some other guests found it inconvenient for families with young children. The family room is perfect for parents, children and grandparents to share, but larger families should avoid the family suite. Overall, Lotte Hotel Guam is a great choice for families looking for a comfortable stay with plenty of kid-friendly activities.

5 Star

Lotte Hotel Guam is a truly exceptional 5-star hotel that offers superb facilities and services. It's no surprise that it has become one of the favorite hotels for many visitors. The location of the hotel is ideal for a weekend getaway and guests have nothing but good things to say about their stay. The hotel staff is amazing and provides top-notch service to all their guests. Korean visitors highly recommend the hotel as it provides 5-star service that is hard to come by. While some guests felt that the hotel lacked a certain level of perfection, the majority agreed that the hotel is amazing with great views and excellent facilities. Overall, Lotte Hotel Guam is a must-stay for anyone looking for a luxury experience on their Guam vacation.

Outdoor Pool

Guests of Lotte Hotel Guam rave about the hotel's outdoor pool, describing it as "good" and "nice." They also appreciate the fact that the pool is connected to the beach, allowing them to easily go back and forth between the two. The outdoor shower near the pool is also a plus for some, as it allows for easy clean-up after swimming. Though the main pool was under construction during some guests' stays, they were still able to use the infinity pool, which they describe as having a great view. Families with young children also found the pool to be a highlight, along with the kids' room and the beach. Overall, guests seem to enjoy the outdoor pool as a great place to cool off and enjoy the beautiful sunset views.

Yes, Lotte Hotel Guam has pool(s) that belong to one or more of the following categories: Infinity Pool, Heated Pool, Children's Pool, Panoramic View Pool, Outdoor Pool.

No, a spa isn't available at Lotte Hotel Guam.

No, Lotte Hotel Guam doesn't allow dogs.

Yes, parking facilities are available at Lotte Hotel Guam.

Yes, Lotte Hotel Guam has a gym.

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